For Professional Inhouse Moving in Lorton, VA, Gentle Giant is the Best

By bloGGer  | February 22, 2012 |  Uncategorized  |  Comments

When most people think of moving, they think of large tractor trailers pulling up to a house, every item in the house being tagged and inventoried before being loaded out to the truck so it can be hauled across the country. However, this is not always the case.

At Gentle Giant in Lorton, VA, Inhouse Moving is one of the several services we excel at. We work with our customers within the home to de-clutter attics, basements, and other rooms of the house so that the house feels bigger, more organized, and cleaner. Also, before and after a home is remodeled, Gentle Giant will come in and carefully pack up and relocate boxes and furniture to an area of the house that will not interfere with the remodeling efforts.

Inhouse Moving is also important for customers who are trying to sell their homes. By having Gentle Giant come in to relocate within the home, the rooms of the house can look larger and more welcoming, leading to a quicker sale.

To have the professionals at Gentle Giant’s Lorton, VA branch come to your home to perform some Inhouse Moving, call 1-800-442-6863 or Request an Estimate Online.

Why Seattle Moving Company Gentle Giant Uses Humor

By bloGGer  | February 21, 2012 |  Uncategorized  |  Comments

At Gentle Giant Moving Company, humor is very important for fitting in with our company culture, as well as advancing within it. Of the thousands of people we move each year, many of them would consider moving to be one of the most stressful times in their lives. The Giants we send out to the jobs are equipped with extensive training, the strength and athleticism to execute the job quickly and efficiently, and a sense of humor that often times converts this stressful day into a fun, memorable one.

By being effortlessly light-hearted and funny, the Giants in Seattle keep our customers laughing and at ease, allowing us to focus on completing the job. A strong sense of humor also goes a long way in keeping the crew’s morale high. Moving furniture all day can be a grueling task, but having crews that make each other laugh keeps their minds sharp while their bodies do the heavy lifting.

But a sense of humor is not only a valued asset on the moving trucks. In every department, a sense of humor goes a long way. Our customer service reps use their sharp wit to calm down upset customers so that they can focus on resolving problems that may arise. Our sales people use humor to take some of the initial stress off the customers as they begin the monumental task of moving everything they own. Our Marketing and PR department uses humor to connect with the communities we work in to help extend our brand of, competent and amiable professionals. And our HR department looks for humor in the job applicants they interview so that they can continue adding to the rich, very funny culture we have here at Gentle Giant.

To yuck it up with the Giants during your upcoming move, call 1-800-442-6863 or Request an Estimate Online.

Gentle Giant Moving Company in Washington DC Gets Praise From All Places

By bloGGer  | February 16, 2012 |  Best DC Movers, Fun Times, On the Trucks, VA Moving Company  |  Comments

Gentle Giant’s Washington DC office recently received a great letter, praising their gentleness and care while on the job. While most of the feedback we get is from customers, this one was so unique we just had to share it.

Dear Gentle Giant,

I just received word from my daughter that she arrived safely and unbroken in her new home, all thanks to your strong and capable Giants. In the past 20 years, several of my family members have been moved by movers at all ends of the spectrum. In some horrible situations, family members have been shattered and left to dust as a result of poor and careless packing. I still mourn these losses everyday, which is why I am taking the time to thank you and your company for your extra special care.

I should probably mention I am the proud mother of a vintage Japanese Kudo Toki iridescent luster fancy china set. My family consists of plates, platters, saucers, and more. Our family was split up amongst our keeper’s family, and everyday I hear the word “moving” lay flat on my back, worrying myself into a plate like tizzy.

In this latest move, my little plate daughter couldn’t stop gushing over how your Giants wrapped her carefully in packing paper and gently placed her in a custom dish box that had been lined with paper bumpers for extra support.

Thank you for keeping my family in one piece. I will always recommend Gentle Giant from now on.

Best,

Lady Matriarch of the Vintage Japanese Kudo Toki iridescent luster fancy china set

From Washington DC to Seattle, Gentle Giant Interstate is the BEST!

By bloGGer  | February 15, 2012 |  Best DC Movers, Community, Fun Times, On the Trucks, VA Moving Company  |  Comments

At Gentle Giant Moving Company, customer feedback is always welcome. Not only do we like to hear when we do a great job, but we also like to hear when something didn’t go well so that we can learn from the experiences. Recently, we received a terrific letter from a customer that took a lot of time to give some constructive, well thought out feedback that we wanted to post here.

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Hi there,

I wanted to follow up with thoughts about my moving experience with your company. I moved from the Washington, DC area to Seattle, Washington, at the end of January. I chose Gentle Giant based on the buzz that you are the best, handled customers’ belongings with care, and understand people move their belongings because they don’t want to repurchase it. I hoped for friendly professionals, not haulers who only offer muscle.

I’m pleased to say my experience was exactly as I hoped. I haven’t unpacked everything yet, but so far so good. Some customer service highlights: 

  • Carline was quick and efficient in assigning me a move date. Her ability to work me into the schedule made my relocation more feasible. It enabled me to find an unfurnished place that is more affordable. 
  • Shawn, fielded my questions and concerns kindly and politely, despite me/my condo association constantly pressuring him for an ETA. 
  • The DC team was careful and meticulous. I was so impressed with the way they handled my furniture! My mom came by to make sure I wasn’t annoying the movers and she actually stood in awe. This team also explained the entire cross-country move process, giving me clear expectations. They were patient while I ran to get MORE STUFF, and to the ATM for cash.
  • The Interstate team blew me away. Alfonso stayed in constant communication with me, keeping his word about callbacks (which I discovered is rare with some movers and shippers). When the team arrived, they were polite and professional. All were careful about getting everything just right. I noticed that my ironing board was damaged in the move. The team set out to find the appropriate hardware. I had trouble locating hardware for the bed and the team looked for that too. AMAZING! 

I am a well-trained (and pretty talented) project manager. I’m good at customer service but your team is actually a 10 out of 10. If I hadn’t been laid off for the past five months, I would have doubled (at least) my gratuity for the entire team who moved me in. 

I am a fan of Gentle Giant. So while I dislike moving, I look forward to the next time I enlist your services. Thanks for helping me begin on the right foot in the Pacific Northwest.

– 

S.M. 

Bonus: Everyone I interfaced with was friendly and attractive. Definitely icing on the cake.