When it comes to time start thinking about your next move, there are some serious questions you should be asking the moving companies you are researching. A lot of folks will book their mover based on price alone, and that is a mistake only made once. This leads us to the first question you should ask your potential moving company:
1.) May I contact some of the customers you moved in the past few months? By talking to actual customers, you can become privvy to things you hadn’t thought about, like being charged for drive time, insurance charges, and being asked for a gratuity (believe it or not, some moving companies will intimidate customers into tipping. This of course is unheard of at Gentle Giant)
2.) How do you handle claims if something is broken? Even the best movers occasionally break items, but what separates a great moving company from just good ones is how claims are handled after the move is completed.
3.) What kind of hiring/screening process does your company have? Keep in mind that when you open your doors to mover, you are essentially trusting strangers around your family and belongings. Legit moving company’s will be proud to talk about the great people they hire, and this will make you feel better too.
Bonus Question: Can you give me the number for Gentle Giant Moving Company in Lorton, VA? Of course. It’s 1-800-442-6863.