How Gentle Giant Ensures Consistency in our Movers

Over the past several years, Gentle Giant Moving Company‘s Training Department has faced the monumental task of making sure all of the movers we hire across the country uphold the high standards Gentle Giant expects from all of our employees. We owe a big Congratulations to our Training Head Honchos Hunter Gates and Eric Welch for successfully executing GG’s first ever new hiring orientation meeting beamed ‘LIVE’ to new hires in our regional offices.  For one hour, Gentle Giant Founder and CEO Larry O’Toole led a webinar session with 6 new hires from 3 different regional offices yesterday afternoon.   The guys participating in this session were able to hear directly from Larry about the history of GG,  learn about company values & customer service expectations, and take in other related new hire messages.  These sessions will continue to be offered on a regular basis to all new hires across the organization, so that the more Gentle Giant grows, we will more efficiently be able to stay in tune with our core company values.

For all new hires in our Somerville, MA Headquarter, a face to face session with Larry is part of the orientation process, in addition to running the Harvard Stadium.  Each regional office leader has been working with Hunter and Eric to build a similar new hire orientation that also features a ‘Stadium run’ like event at each location.    The live discussion with Larry will become a regular part of this orientation.  It’s a big step forward in our efforts to stay close to all staff in our regional offices.   It connects these Giants back to Somerville, gives each person some face time with Larry, and reinforces the important fact that we are one company with one vision and set of values even if far apart from one another.

A lot of credit for this training’s success goes to Brian Shea and the IT team for their continued fantastic efforts to bring together staff around the country using technology. And a Big Thanks to Ryan Falvey for helping get the word out.

For our customers across the country, we are proud to bring you the best, most consistent service of any moving company out there!

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