Meet the Giants: Dispatch Manager Cillian Purcell

Cillian Purcell: Dispatch Manager

Back when Cillian was a college student in Ireland, he asked around to his friends to see if they could help him find a great summer job and an “American Experience” in the States. Lucky for him and us, a friend told him about Gentle Giant, and after acing the interview, he was on a plane to Boston to begin his career as a Giant. Although he admits that adapting to the accents and hot weather his first year was a challenge, Cillian stuck with it, and upon returning the next year he decided to stay with Gentle Giant because he “enjoyed the hard work and honest nature of the people involved”.

Cillian enjoys how Gentle Giant pushes people to be the best they can be and rewards them for it. His hard work has advanced him from a Helper on the trucks to Dispatch Manager based out of our Somerville Headquarters.  He has a unique position in the company acting as a bridge between life on the trucks and the demands from members of the office, and is responsible for scheduling crews for the hundreds of jobs that can go out on a daily basis.

The ability of all the different departments at Gentle Giant to work well together, especially the engagement of all the different managers within our company, impresses Cillian the most, and he has incorporated this into his own role. Cillian has noticed positive growth within the company and its employees year after year and how that has led to a large Crew Chief pool of excellent people who care about their colleagues. For this reason he would absolutely recommend Gentle Giant because “We are the best of the best. Nobody can touch us!”

Although Cillian enjoys everyone he works with at Gentle Giant, he favors one coworker the most; his wife, Danielle, who works in the Marketing Department, also in Somerville. Outside of the office Cillian enjoys golf, motorcycles, soccer, and aspires to one day be a backseat NASCAR driver.

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