Gentle Giant is lucky to consistently have the best employees and customers. As it happens, sometimes our best customers are former employees. Below is a wonderful letter sent to Gentle Giant Moving Company Founder & CEO Larry O’Toole from Dale Hunter, a former Giant that moved across country with GG’s long distance moving team.
I recently had the pleasure, with Tom O’Gorman’s extraordinarily kind and caring assistance, of moving back to Seattle with Gentle Giant after a fairly brief return to Boston. It was, admittedly, strange and more than a little difficult to reverse course after only five months, but I felt it was right and necessary. Coming back east gave me the clarity I needed to return west, and resume my life here.
What was equally clear was that I could not have done this anywhere near as easily or as happily without the Giants. I must reserve special thanks and praise for Tom, whom I submit represents the best values and highest virtues of the company like no one else. I know you must already know this yourself, but it is the sort of thing that can, and should, be said over and over again. Tom is a unique man, and a great one, about whom I cannot speak highly enough.
Thanks must also go to Rik Hayes, whom I did not meet, but whom I understand is the very diligent and capable Interstate Driver who got my goods here in full and all safe. That he is a Scotsman and with an excellent lilt, from what I hear, makes him more estimable still. Finally, I must praise the quality work done by the local Giant here in Seattle who came to deliver my belongings, and who helped me with the offload. A very capable, solid, dedicated, and diligent guy by the name of Derek DeVries, he reminded me of all the good people I used to work with on the trucks in Somerville. You should be happy, Larry, to know that based on my small sampling (with Derek), the spirit that you created at Gentle Giant in Somerville is alive and well here in the Pacific Northwest!
Finally, it has been many years since we were last in touch, but I’m so glad to see that your business continues to thrive, and expand into new markets. It is a concept eminently worth such growth. The 3-4 years I was with the Giants were a (mostly!) grand and formative time in my professional and personal development after college. I thank you for them, Larry. And I hope this missive finds you and your family well.
All my best,