1 Year Anniversary for Allston Piano and Gentle Giant!

 

Allston Piano’s top salesperson Peter Heidkamp sent out this note this morning to acknowledge the 1 Year Anniversary of Gentle Giant’s acquisition of Allston Piano:

 

Today Allston Piano marks its first year as part of the Gentle Giant family. Bob Franklin and Joe Arena are now familiar faces and trusted associates. Bob has spearheaded the transition of Allston Piano from an independent piano mover to a valued part of a multi-service moving company. He has worked diligently to integrate his vision of a great piano moving company: bringing to us unique piano moving methods, custom piano trucks, logos, numerous accounts and contacts, and knowledge of all-things-piano. He is now a regular asset to the local sales team, available for piano access reviews on all Gentle Giant jobs. Joe, if you don’t know, is indispensibly hands on within operations, sales, equipment, and general all-around whatever needs to be done, mit cum piano.

 

Pat Andrus is the bulwark of Allston Piano, learning and doing, juggling on average 5 pianos a day, getting the job done – with excellence and flair, five and six days a week. Recently, he has managed 8 men and moved 20+ grand and upright pianos. Pat is looking to groom other piano crew chiefs, so he can regularly run 2 crews a day and spend time in the office developing the business.

 

First year – by the numbers:

 

Moves completed: 581

 

Pianos moved: 673

 

Most expensive piano moved: Steinway “Walden Woods”, north of $500,000.

 

Pretty impressive for Year 1, and we can’t wait to see what the future holds for Allston Piano and Gentle Giant.

 

Check out this amazing music video with footage of the Allston Piano crew powering a 9′ Grand Piano out of a Boston College Library.

 

 

Delighted to be Honored at the Irish Echo 50

On April 15th I was an “Emerald Entrepreneur” honoree at the Irish Echo’s inaugural Top 50 Small Business Awards. I was blown away to be in the company of such prestigious members of the Irish business community.

Starting my life in Ireland, I quickly immersed myself in the rich, hardworking culture that Ireland breeds. This culture was important during the early days of Gentle Giant, when I was still wrapping my head around the potential of the business. All I knew back then was I liked working hard, and I was making myself and my customers happy.

When the company began to grow, I made the next most important business decision of my life: Surround myself with good people that cared about Gentle Giant as much as I did. I was smart enough to know that I needed help, and these talented individuals are still with me today. That is just as important to me as any number in a quarterly report.

It was a joy to be in New York City to attend the Irish Echo’s Irish Small Business 50, which honored “entrepreneurs and business leaders who form the backbone of the American economy: the doers and risk-takers who have ensured that, where businesses are being built and wealth created, there you will find the Irish. Our honorees are companies or individuals who have displayed entrepreneurial excellence and traditional Irish-American determination to make their businesses succeed.”

Couldn’t have said it better myself.

This is a huge honor for me, and I am so proud to represent my Irish background within the business community.

Award-Winning Service

I am so excited to announce that Gentle Giant is once again the recipient of the Angie’s List Super Service Award in our Charlotte, DC, and Boston locations. This honor is bestowed annually on approximately five percent of all the companies rated on the Angie’s List.
 
“Our Super Service Award winners are the cream of the crop when it comes to providing consistently high quality customer service, as judged by the customers who hired them,” said Angie Hicks, founder of Angie’s List.