Gentle Giant Moving Company and Their Intense Warehouse Gym

At Gentle Giant Moving Company, health and fitness is a top priority, which is why the industry leader has dedicated space in their warehouse to build a full gym for Operations and Office staff.

Employees of the Boston moving company can work out with professional trainer John Zimmer to perfect form, increase strength, and maximize endurance, which is one way Gentle Giant decreases the chance of workplace injuries and promotes healthy living on and off the job.

This fun video gives you a peak inside Gentle Giant’s training center and how this incredible gym came to be at Gentle Giant Headquarters in Boston. Enjoy!

 

Training a Key to Success at Gentle Giant Moving Company

These Giants-in-Training pose after running the entire Harvard Stadium!

This week, four Giants from three different Gentle Giant Moving Company Regional Offices across the country are in our Somerville Headquarters to participate in a two week training workshop.  The goal of this workshop will be to help accelerate the development of technical skills, as well as the communication skills that consistently support Gentle Giant’s goal to interact with customers on a personal level, which will in turn lead to more referrals and repeat business. The idea is that if our employees are enjoying the move, the customers will also enjoy the move. Furthermore, the better the moving experience a customer has, the better chance they remember Gentle Giant next time around.

The participating employees, Mihia Muresan (Washington DC Office), Jean-Marc Tahi (Washington DC Office), Mike Rivers (New York Office), and Toua Chang (Seattle Office), will also be held accountable for taking the knowledge learned back to their respective offices to share it with their fellow employees. It is imperative to our company culture that we are able to provide our customers with a high quality product, which means developing great crew chiefs. This development starts immediately after being hired.

We welcome our fellow Giants to headquarters for this workshop that will help with their development as we move forward to achieving our 10-20 year vision. Click here for more information on what it takes to be a Giant.

To Grow their DC Moving Company, Gentle Giant Recruits Athletes

gentle giant moving company recruiting rowers

Gentle Giant DC recruits rowers within the Thompson Boat Center in Washington DC

On a recent trip to the Thompson Boat Center in Washington DC, Gentle Giant Moving Company Managers and Recruiters Craig Averett, Kieffer Karim, Andrew Rozzi, and Will Allen set out to recruit athletes from two elite rowing programs, Georgetown and GW University, to work at our DC/VA area offices and other offices across the country.

Despite Gentle Giant DC growing significantly over the past few years, the biggest limit to our success in this region is our manpower. The solution is simple though. By hiring more strong, quality people, we’ll be able to book more of the leads that are coming into us, generating more revenue.

On Thursday, March 7th, GG’s DC recruiting team met with the crew teams at the Thompson Boat Center around 8:00 AM. Most of the crews were already out on the water at this point. They met up with friend and Georgetown Varsity Women’s coach Miranda Paris, who was about to head out to practice with her team. The Men’s Novice coach, Mike Guerierri, had directed us to set up on the table located between the Georgetown and GW boat bays, a perfect location to meet with both crews.

In an effort to attract interest to our table, Gentle Giant brought a bunch of food and drinks, the first thing these athletes think about when they’ve finished practice. We also brought a bunch of GG shirts to give to anyone who left their name and email address as being interested in getting more information about working for Gentle Giant Moving Company over the summer.

One by one, each crew finished their practices and put their boats away. A little curious but tentative about approaching the table, GG decided to approach the rowers instead. We told them who we were, why we were there, and offered them some food. The offer of food after burning 1000+ calories was all it took. After making their presence known, Craig, Kieffer, Andrew and Will spoke with individuals and small groups from each team, men and women. Some came just for the food, other were curious about our Washington DC Moving Company, and a solid group of people seemed genuinely interested.

As each group came in, Will Allen introduced himself to each head coach. They all knew we were coming, but to formally build that relationship was key. The way Will sees it, if the coaches see the kind of company we are, they may be more apt to tell their athletes about the opportunity to work at Gentle Giant Moving Company. As a rower himself, Will knew how to talk the talk.

Over the course of about 3 hours, we saw over 100 athletes and collected around 70 names with emails from people who were at least curious, if not interested or very interested. We are excited to report that a handful of people submit applications online, even before we have followed up with the people who left their email addresses!

Click this link for more information about Job Opportunities at Gentle Giant!

The Washington Business Journal Names Gentle Giant Moving Company One of DC’s Healthiest Employers

Washington DC Moving Company Gentle Giant is pleased to announce their selection by the Washington Business Journal as one of DC’s Healthiest Employers of 2012. In its second year, the Greater Washington’s Healthiest Employers Awards will shine a light on local businesses of all sizes that have made great effort to create extraordinary Health & Wellness Programs for their employees.

The Healthiest Employer Awards Program recognizes employee focused organizations striving to create the healthiest workplace and work force. Organizations apply for this acknowledgment by completing a detailed assessment tool that measures wellness programming in several categories, including culture and leadership commitment, communication and marketing, as well as the various programs and interventions available within the organization’s Health and Wellness Plan.

While Gentle Giant is a Massachusetts-based moving company with 19 strategically located offices across the country, the Health & Wellness Program for each branch office is tailored to provide the best experience possible for employees. The company’s DC branch has taken full advantage of Gentle Giant’s Health and Wellness initiatives, to the point where it is ingrained in their work culture. In addition to running boxes and furniture all day as a team on the job, the Giants in DC train for athletic events together and recently completed the construction of a cross fit gym inside the warehouse. This fun YouTube clip shows Gentle Giant Regional Manager Matt Packebusch discussing this gym and the healthy culture at the company.

“All the Giants across the country are enjoying getting fitter and feeling healthier,” Packebusch explains. “Especially in our DC office, everyone wants to be a part of this healthy environment that Gentle Giant supports and encourages.”

Since opening in 1980, Gentle Giant has advocated active and healthy lifestyles for its employees, most famously demonstrated by founder and CEO Larry O’Toole taking new hires and longtime employees alike out to the Harvard Stadium every week to run all 37 flights of stairs. In the Regional Offices across the country, Gentle Giant managers have developed their own fitness challenges for new hires, including interviews being conducted during a 3 mile run.

Moving Yourself? Pack Like the Pros with These Helpful Tips – Part 1

These days, everyone is looking to save a few dollars, and this is especially the case when relocating yourself and your family. Buying a home is expensive enough, so it is no surprise that one of the most common questions we get asked at Gentle Giant is “how can I cut costs during my move?”

The simplest answer is to buy used packing boxes and pack yourself. Although it may seem like a daunting task, we assure you it is not as bad as you think. As long as you give yourself enough time before the move, take it room by room and step by step, packing doesn’t have to be a daunting task.

The first step in a successful pack is using the proper boxes. By familiarizing yourself with the best boxes to use for the various items you’ll be packing, you’ll prevent the boxes bottoms from giving out. Additionally, you won’t be doing yourself any favors by filling an extra large box with heavy books and cans of soup. An extremely heavy box going through your living room floor is a surefire way to lose your security deposit.

The Book Box - 1.5 Cubic Feet of Raw Power!

This adorable little box may be small, but it is not to trifled with. It packs a mean punch by being able to hold up to 65 lbs. of your heaviest books, wine bottles, CD’s or vinyl records, hand tools, canned goods, dry food, kitchen utensils, or any other smaller, heavy items.

 

 

The Linen Box – 3.1 Cubic Ft. of Cardboard Boxery!

This medium sized box can take almost anything you can throw at it. If you’re in the mood for packing linens, folded clothes, pots and pans, toys, lampshades, or pillows, this bad boy is the box for you!

 

 

 

The “Large” Linen Box – 4.5 Cubic Ft. of Boxy Goodness

This beautiful box is certainly not your grandparents Large Linen Box! Not for the feint of heart, this box is similar to the 3.1 cubic ft. Linen Box, but is better equipped to handle lighter, bulkier items like linens, folded clothes, blankets, quilts, and pillows. This box can also be used to protect over-sized lampshades.

 

The Dish Barrel – A 5.2 Cubic Ft. Box that can dish it AND take it!

For years, people have griped that there is simply no perfect box to pack dishes, well now those people can take those gripes, wrap them up in packing paper, and safely pack them in this double corrugated with their dishes, china, glassware, lamps, and other fragile items!

 

 

For fans of vintage Gentle Giant, take a look at this great video starring our Director of Sales, Tom O’Gorman, as he walks viewers through the box selection!

 

 

10 Questions You NEED to Ask Before Before Hiring a Mover

The entire moving process is long, complicated, and stressful, so the last thing you want to worry about is hiring an unqualified, unprofessional moving company to move you to your new home. That’s why Gentle Giant compiled this list of 10 Questions you NEED to ask while researching moving companies.  These questions will allow you to easily identify legit companies over other companies that cut several dangerous corners to keep their prices low.

To help, we’ve supplied Gentle Giant’s answers to each question.

1.) How do you select your employees?

Gentle Giant has an intensive interview process, complete with full background checks and physical endurance tests to insure each candidate will make a successful Giant. We also demand more than just athleticism and good backgrounds – moving can be very stressful so we hire interpersonally savvy people who can maintain stellar attitudes in the midst of challenging situations.  

2.) Do you provide benefits for the movers?

Gentle Giant provides health and dental insurance, 401k, short and long term disability, as well as additional Health and Wellness benefits, including compensated gym membership. Offering these benefits to employees isn’t just the right thing to do, it makes for better company culture and retention rates in an industry known for high personnel turnover and cheap labor.

3.) How many moves do you complete a year?

Across our national company, Gentle Giant completes over 13,000 moves annually. This number has continued to rise as we expand across the country and work closely with Realtors in the regions we work in. Gentle Giant has even grown during the down economy, which is another thing to ask a moving company: how well have they done over the last few years?

4.) If there’s a problem during the move, who will be handling it? Which department, individual, or a third party?

The Crew Chiefs Gentle Giant places in charge of moves are experienced, expert movers who have received extensive training which can often lead to the proper handling of claims right on the spot as they happen. However, if a problem needs further attention, Gentle Giant has a highly trained, in-house Quality Control Department that professionally and diligently handles every type of claim that comes in. In most cases, claims can be handled on the phone or in person by a handy Quality Control Field Representative, who can fix, repair, or replace almost anything.

5.) What type of estimates do you offer?

We offer hourly estimates and “not to exceed” estimates for local moves.  Binding estimates are offered for interstate moves.

6.)  Do you take credit cards?

Yes, as well as checks and cash.

7.) Are you (your company) a member of the American Moving and Storage Association, The Better Business Bureau, or are you listed as a Pro Mover?

Not only is Gentle Giant a part of the AMSA, but we were recognized by them as the Independent Mover of the Year in 2009. In all of Gentle Giant’s regions, we’re members of the Better Business Bureau and the Chamber of Commerce (we also won the much-coveted BBB Award for Marketplace Ethics).

8.) Does your company offer secure storage?

In all of Gentle Giant’s regions, we offer secure, fully insured temperature controlled storage options. Gentle Giant’s storage comes with a detailed inventory list for easy access to specific items in storage. Climate controlled storage (which is not the same as temperature controlled) is also available in most regions.

9.) Do you offer insurance for moving?

Gentle Giant offers Full Replacement Value Insurance, Actual Value Replacement Insurance, and Basic Liability Insurance. Insurance options are carefully explained to each customer during the booking process, and can be changed on the day of the move with the job’s Crew Chief.

10.) What makes you different from all the other movers?

Gentle Giant has been a leader in the moving industry because of our intense focus on customer service, the athleticism of the crews we send out on jobs, and our 100% Money Back Guarantee. Unheard of in the industry, this Guarantee states that Gentle Giant customers are entitled to a 100% money back satisfaction guarantee for each member of their moving crew: packer, driver, local mover, or long distance mover.

We hope that this has been helpful, and if in the end you want to go with Gentle Giant in one of our regions, including San Francisco, Seattle, Charlotte, Washington DC, Lorton, VA, New York, Rhode Island, New Hampshire, or Massachusetts, then please call us at 1-800-442-6863 or Request an Estimate Online.

10 Questions You NEED to Ask Before Hiring a Mover in Washington DC

The entire moving process is long, complicated, and stressful, so the last thing you want to worry about hiring an unqualified, unprofessional moving company to move you and your family to your new home. This is why Gentle Giant‘s Washington DC Branch has compiled a list of 10 Questions you NEED to ask while you are researching moving companies.  These questions will allow you to easily identify legit moving companies over other companies that cut several dangerous corners to keep their prices low.

To help, we have supplied Gentle Giant’s answers to each question.

1.) How do you select your employees?

Gentle Giant has an intensive interview process, complete with a full background check and a physical endurance test to make sure the candidate will make a successful Giant.

2.) Do you provide benefits for the movers?

Gentle Giant provides health and dental insurance, 401k, short and long term disability, as well as additional Health and Wellness benefits, including compensated gym membership.

3.) How many moves do you complete a year?

The number of moves Gentle Giant has done locally in Virginia and the DC area is only a fraction of the 13,000 moves Gentle Giant does nationally every year. This number has continued to rise as we expand across the country, strengthen relationships with Realtors in the regions we work in, and continue to grow our Interstate business.

4.) If there is a problem during the move, who will be handling it? Which department, individual, or a third party?

The Crew Chief’s Gentle Giant places in charge of moves are experienced, expert movers that have received extensive training which can often times can lead to the proper handling of claims right on the spot as they happen. However, if a problem needs further attention, Gentle Giant has a highly trained, in-house Quality Control Department that professionally and diligently handles every type of claim that comes in. In most cases, claims can be handled on the phone or in person by a handy Quality Control Field Representative, who can fix, repair, or replace almost anything.

5.) What type of estimates do you offer?

We offer hourly estimates and “not to exceed” estimates for local moves.  Binding estimates are offered for interstate moves.

6.)  Do you take credit cards?

Yes, as well as checks and cash.

7.) Are you (your company) a member of the American Moving and Storage Association, The Better Business Bureau, or are you listed as a Pro Mover?

Not only is Gentle Giant a part of the AMSA, but we were recognized as the Independent Mover of the Year in 2009 by the organization. In all of Gentle Giant’s regions, we are members of the Better Business Bureau and the Chamber of Commerce.

8.) Does your company offer secure storage?

Gentle Giant offers secure, fully insured storage options. Our storage comes with a detailed inventory list for easy access to specific items in storage. Climate controlled storage is also available in most regions.

9.) Do you offer insurance for moving?

Gentle Giant offers Full Replacement Value Insurance, Actual Value Replacement Insurance, and a Basic Liability Insurance. Insurance options are carefully explained to each customer during the booking process, and can be changed on the day of the move with the job’s Crew Chief.

10.) What makes you different from all the other movers?

Gentle Giant has been a leader in the moving industry because of our intense focus on customer service, the athleticism of the crews we send out on jobs, and our 100% Money Back Guarantee. Unheard of in the industry, this Guarantee states that Gentle Giant customers are entitled to a 100% money back satisfaction guarantee for each member of their moving crew: packer, driver, local mover, or long distance mover.

We hope that this has been helpful, and if in the end you want to go with Gentle Giant in Washington DC, please call us at 1-800-442-6863 or Request an Estimate Online.