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Gentle Giant Moving Company Earns Coveted Angie's List® Super Service Award

Award Reflects Company's Consistently High Level of Customer Satisfaction



1/20/2009

SOMERVILLE, MA - Gentle Giant Moving Company, the premier residential moving and storage company in Massachusetts with locations in New Hampshire, New York, North Carolina, Rhode Island, Washington, DC and Washington state, has been awarded the prestigious 2008 Angie's List® Super Service Award.

The Super Service Award, now celebrating its 10th year, is given to companies who have achieved and maintained a superior service rating on Angie's List throughout the past year. Fewer than 5 percent of the companies on Angie's List meet the eligibility requirements to be considered for the award.

"Our Super Service Award winners are the cream of the crop when it comes to customer service," said Angie Hicks, founder of Angie's List.

This is the seventh year that Gentle Giant Moving Company has been recognized by Angie's List for providing superior customer experience. The company states that its operations and customer service functions are geared toward creating referrals and repeat customers, which are the source of 80% of its business. As a result the company has expanded to seven states and opened its first West Coast location in Seattle last year.

"Our most valued achievement is the feedback of the many satisfied customers," said Gentle Giant CEO Larry O'Toole. "This award supports our belief that if you invest in your employees, set high expectations, and reward them for treating people well, your customers will receive the best care, and they will share their experience with others," said O'Toole. The company has made comments from several of its customers available on its web site (http://www.gentlegiant.com/custfeedback.php).

Angie's List Super Service Award winners have maintained an "A" rating overall; have received a minimum number of reports; are not in the Angie's List "Penalty Box;" and do not have an unsatisfactory rating with the Better Business Bureau.

Service company ratings are updated daily on Angie's List. Members can find the 2008 Super Service Award logo next to company names in search results on AngiesList.com.

About Gentle Giant Moving Company, Inc.
Founded in 1980 and headquartered in Somerville, Massachusetts, Gentle Giant is a premier residential and commercial mover, offering local, interstate, and international service. Gentle Giant offers storage facilities and dispatches crews from its seventeen offices in Massachusetts, New Hampshire, New York, North Carolina, Rhode Island, Washington, DC, and Washington state. Named one of the Boston Globe 100's Top Places to Work in 2008, Boston Business Journal's Best Places to Work in Massachusetts in 2004, 2005, and 2006, winner of the 2006 International Torch Award for Marketplace Ethics by the Better Business Bureau, winner of the Better Business Bureau's Torch Award for Excellence in 2002, 2003, 2005 and 2008, nine-time winner of Boston Magazine's "Best of Boston," six-time winner of The Improper Bostonian's "Boston's Best Moving Company" award, seven-time winner of the Angie's List "Super Service" award, and 2007 Top Small Workplaces award from the Wall Street Journal and Winning Workplaces, the company's services include craning, piano moving, complete packing and unpacking services, and other related services. For more information, please call (617) 661-3333 or visit the company online at http://www.gentlegiant.com.

About Angie's List
Angie's List is where thousands of consumers share their ratings and reviews on local contractors and companies in more than 425 different categories. Currently, 750,000 consumers across the U.S. rely on Angie's List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the Angie's List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie's List complaint resolution service. Get more information about Angie's List at http://www.angieslist.com. Get more consumer tips at http://www.angieslisttips.com/.



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