Promise:
We pledge to deliver the highest quality service in the moving industry,
guaranteed.
Through our enthusiasm and zeal for challenge we strive to exceed even our
customers' unexpressed wishes and needs and in doing so, earn their
lifelong trust.
Guarantee:
Gentle Giant is committed to complete customer satisfaction. All Gentle Giant
customers are entitled to a 100% money-back Satisfaction Guarantee for each
member of their moving crew.
In the event that you are dissatisfied with the performance of one of our
crew members, or believe that items have been damaged while in transit,
please call our Quality Control Department at (617) 806-1088 or toll free
at (866) 267-4005.
