Customer Satisfaction Survey

Thank you for giving Gentle Giant Moving Company an opportunity to make you a customer for life. Please take a moment to complete this brief survey about your recent moving experience. We greatly appreciate your valuable feedback.

Customer Name*
Commercial Customer (if applicable)
New Address*
Street Address Address Line 2
City*
City
State*
State
Zip Code*
ZIP Code
Email*
Phone Number*
Move Date*
Month
Day
Year
How would you rate your experience with your moving crew?*
At Gentle Giant we have always relied on our customers' feedback to help improve what we do. Please share with our president and founder Larry O'Toole, any additional feedback about your move that contributed to your experience.
How would you rate your experience working with the Gentle Giant office team (receptionists, sales representatives, and move coordinators)?*
Subsequent calls and emails to my salesperson or move coordinator received prompt response.
I received a good explanation of the booking process, paperwork, and potential charges.
With all available information, I received a reasonably accurate estimate.
My questions and concerns were addressed appropriately and promptly.
Comments about your pre-move:
How strongly do you agree with the following statements about the day(s) of your move?
The crew listened to instructions.
Crew members worked efficiently.
Crew members were professional.
The crew was careful with my belongings and my home.
The crew made me feel at ease.
Did the crew arrive on time?
Comments about your move:
Do you have any additional feedback to share with Gentle Giant founder and president, Larry O’Toole?
Working with the real estate community provides great value to Gentle Giant. If you worked with a real estate agent, would you mind telling us who?
Agent's Name
Agency
Office Location
Did this agent recommend us?
Are you willing to be a reference and speak with someone who is considering hiring Gentle Giant?
Would you allow us to quote your feedback on our website or other marketing materials?
Other Services
Would you like to receive information about any of the following Gentle Giant Services?
Select all that apply
- Box Pickup
- Unpacking
- Professional Storage
- In-House Moving
Keep in touch!
Do you regularly use any of the following forms of social media?
Select all that apply
- Facebook
- Yelp
- Angie's List
- Google Plus

How strongly do you agree with the following statements about the day(s) of your move?

Working with the real estate community provides great value to Gentle Giant. If you worked with a real estate agent, would you mind telling us who?

Other Services

Keep in touch!