Readville

The crew was absolutely wonderful!

Francesco is an amazing leader and manager.
He stayed in constant communication and totally informed as to what was happening. He and his crew went above and beyond, literally cleaning, sweeping and organizing a garage that was in a state of total chaos. We had a multiple days move and unpack, we had to coordinate with other delivery services and all work together. Francesco made it happen. He kept his team busy in multiple rooms doing multiple task simultaneously, I cannot believe the amount of work they were able to accomplish.
Everyone assigned to 20 Old Farm Road was outstanding. I worked directly with them myself, I’m not a stand by the side guy, I hauled and hustled with them and they moved fast. There is a reason why I only use Gentile Giant, and once again my expectations were exceeded. As a business owner myself, I wish all my employees were as professional, hard working and motivated as Francesco and his team. Communication and really caring about the job you are doing are key, these guys hit it out of the park. Please share this with them.

This is my third (fourth?) move with Gentle Giant and as usual, things went smoothly and everyone was terrific. Moving can be chaotic and disruptive and Gentle Giant is the one thing I can count on during a move. That peace of mind is huge! I appreciate that everyone has a positive attitude, friendly demeanor, professional approach, and attention to detail. That’s rare and you should be commended for creating a company where all employees are committed to excellent customer service and are just generally helpful, friendly people.

I have used GG multiple times over the last few years and they are always professional, accommodating, polite and, of course, gentle! Wouldn’t use any other mover. They are the best!

As ever, your crew was prompt, polite and energetic. It was obvious to me that the crew was made up of very experienced movers, guys with some experience, and some trainees. I was very impressed by how the crew chief (Kevin McCarthy) and his second-in-command (Matt) managed to accomplish the job in excellent time while also keeping an eye on the new guys and making sure they aligned with Gentle Giant protocols for safety, care of belongings, and behavior … They provided an excellent model of management that deserves commendation.

We had a great experience with Gentle Giant. This was the first time we used Gentle Giant and the crew and service exceeded expectations. Highlights are professionalism, excellent communication, flexibility.

I am always extremely impressed by the professionalism of your staff and outstanding customer service. The combination of these two attributes sets Gentle Giant apart and is the reason why you are the best moving company in the industry and the only moving company I choose to hire.

They did a great job.

Everyone I dealt with from the sales guy, to the one who helped me prepare for the move, to the person who called the day before the move to the movers themselves was professional, courteous and a pleasure to work with.

The people who work for the company and in particular the guys who do the heavy lifting are great. Hardworking, respectful and polite.
Great Ambassadors for the brand!