Moving Company Reviews

Matt, Anthony and Mike did an amazing job packing our house before a home refinishing project. I was so appreciative of their helpfulness and flexibility. They even bonded with the dog!

The team of Matt, Anthony and Mike was helpful, friendly and knowledgeable. They quickly assessed the fastest way to complete the work and expertly packed so we could refinish our floors. They also bonded with the dog!

Rick and his team where professional and courteous. This is the third of fourth time I have used Gentle Giant to assist in my moves. This is the second time I requested Rick.

I was so impressed with the moving crew both in Washington D.C. and in Cincinnati – they were professional, efficient, and so flexible!

The packing and moving crews did a great job. They worked quickly and were problem solvers. The office staff, Colm and Andrea, were very nice to deal with, too. I had heard that Gentle Giant was a high quality moving service and my experience was that it was true totally worth the price.

The moving team was extremely friendly and professional. They were hard workers, moving quickly throughout the move, even near the end of the day.

We really enjoyed Gentle Giant moving us not once but twice in less than 2 years. They knew is and knew our stuff and went to every length necessary to get everything in and out, intact. We highly recommend GG to our friends and family.

The team was excellent, the team leader was really easy to work with and they all worked together well. Very good hustle between moving items, they were not going slow to milk the clock

All movers worked their tails off. They were kind to us and each other. They also were very careful with our things and our houses.

Very attentive, courteous and hard working crews on both ends.

I love Gentle Giant. You first moved me in 2003 and since then you’ve helped me with every move I’ve had. I will never use anyone else. Your moving crews are always smart, kind, friendly, patient, and unbelievably hard-working. I don’t know how you vet these guys but they are always amazing, every single one of them. My friends asked if I was stressed out about my upcoming move and I could honestly say “no, because Gentle Giant is doing my move.” Fantastic work, once again. I am grateful.

Chris and Jordan were great in coordinating the overnight move.

Couldn’t have asked for a better experience all the way around . . . from the original estimating, to the quote, to refining the quote and scheduling, to changing the schedule, to pre-moving communication, and then all the actual logistics of executing the move, the team was fantastic. The moving team was friendly, highly professional, incredibly strong, and also creative in terms of getting some huge pieces of furniture into place.

The crew was efficient and polite and helpful in every way.

I cannot praise My moving crew enough!! they were courteous and polite. there was a mix-up on my behalf and it was handled with professionalism and grace. Thank you!!!!

The team was amazing and made the move easy as could be!

The care taken with my things were top notch. I had a bunch of rugby trophies and did not have to worry about the handling from packing in boxes to the move to where they were dropped off. Also the help on trying to organize the furniture was awesome and useful with the extra hands. Keep supporting womens rugby too – that’s why I went with you guys!

Mr. Donny and his associate delivered, timely, courteous and helpful service. They are the best movers I have ever worked with and I have moved seven times.

The moving staff were friendly and efficient.

Couldn’t have been happier with the whole experience. From the administrative staff to the moving team, everyone was professional, responsive, kind, hard working, diligent, and overall brilliant. Made the whole experience so easy and I couldn’t have done the move without them. Will absolutely be using these services for my next move and will recommend this business to anyone I know who is moving in/ around the area.

The guys took great care in disassembly and reassembly of our furniture as well as protecting it, everything went really smooth

Moving is extremely stressful. The guys were kind, quick, asked questions, and made the day goes as smoothly as possible. Everything was wrapped and we didn’t have an issue with any of our things getting to our new home safely (we have countless glass side table, too!) We would absolutely recommend.

The crew showed up on time and did everything efficiently and with a smile.

This is the second time I have used Gentle Giant and once again was extemely pleased. Christian and his team came right on time both days and were courteous ,efficient , professional and last but not least were very kind. Moving is SO disruptive and lets face it no one really wants to do it but these 2 teams helped us make it through. We can only hope Christian will be the leader on the other end as we move into the Douglas house ~ Oct 20 th or 21st. This was truely a group of high type young men … BRAVO !!

The movers were extremely efficient. They wrapped things well. They were very careful with everything, but moved it all very quickly. One of the drop-off points was on a narrow, curving road, but they managed to guide the large moving van expertly. They were very friendly. There were three drop-off points and they delivered everything where it was supposed to go. They got everything done at the low end of the estimated time. I was very impressed. All of my possessions arrived without any damage. It was more expensive than the average movers, but well worth the money.

Patrick and team were on time, courteous, friendly, professional, organized, hustled, and were very careful. Hands down the best experience I’ve had with movers.

The guys that loaded our moving truck were AMAZING! Efficient, friendly, and organized!!

It was wonderful,all workers were very nice,helpful .

All three men were extremely capable, professional and moved along at a steady pace- completing the job in less time than expected!
When we got to the Assisted Living, the staff was very nice, but we felt more at home with your staff and as they helped us move in, we transitioned to this new setting better because of them!

Great job. Thank you!

The guys were kind, professional, experienced, and on time. The move could not have gone better. Thank you so much.

Max and Isabella and Jadson did an excellent job, they were careful and respectful, polite and charming.

The entire team (office coordination and moving) was professional and helpful.

All of the guys on the crew were awesome. They moved everything in quickly without any damage. As items were brought in they made sure they were being placed in the correct area. After having my items in storage for 6 months I did need to have them move some items to another room after I remembered what they actually were and the crew did so without any issue. Having my beds put together and rugs unwrapped was a great bonus that I wasn’t expecting but saved me hours of trying to do all of that solo.

Excellent crew – very careful. Called when they were an hour away (long distance move of a piano) which was very appreciated.

The 3 men who helped to move is powerful, gentle and did their job great.

Quick fast no wasting time in and out just what I was hoping for

We were incredibly impressed by our moving crew. The team had obviously worked together and built a solid system; they ran like a well-choreographed dance. They were extremely pleasant and accommodating, and made the entire process easy, calm, and efficient.

Chris was great as the moving leader – professional, polite and very competent. The other crew members were also fantastic – Marcus was very knowledgeable and Dominick was good. They all had great attitudes and worked hard at a good pace. They were careful with everything and put everything exactly where we asked it to go.

Outstanding! Exceptional! Fast, professional, and careful while wrapping and moving our possessions. And also a thank you to Ed Fallon and Terrence Fitzpatrick for their patience, meticulous attention to details, and professional and prompt responsiveness. In addition, the crew were all a pleasure to deal with and to have around. And congratulations and thank you to my old friend, boatmate, and teammate, Larry O’Toole for building such an impressive organization. I wish you all well, and good luck, and safety.

Best regards,
Jim R.
Northeastern University Crew, 1967-1971

The company was great, you guys are super expensive, but worth every penny. The guys took the extra time to ask me questions while packing, showing up early, finishing early, and gave me the estimate that was more on the lower side of the amount. There was a snafu with the elevator had to be used by two moving companies in gentle giant was so good about it. Even though we had the a lot of time, they helped the other moving team, borrow our elevator, which was so nice. A real nice touch.

Our movers were great – efficient, courteous

The Gentle Giant team moving us was very professional and clearly very good at what they do. We requested this team after they handled a previous move by our daughter and we will request them again for an upcoming further move later this year.

Mitchell and Randy were awesome. They were courteous, professional, and careful! I really cannot say enough nice things about the two young men! Dominic Gennaro and the office staff were excellent, as well. Everyone was so accommodating to my changing needs. Everyone I came in contact with at Gentle Giant was kind and professional! There is not a single complaint! It was my best move EVER!

Our move went very smoothly! Ian, Ricky, Amal and Charles all worked really hard and we were overall thrilled with Gentle Giant’s service.

All went well. Furniture was moved from one place to the next with no problems. The movers were careful.

My team, Christian, Alex & Holden, did a great job! They were careful, respectful, efficient and very pleasant too. They asked questions to be sure furniture was exactly where I wanted it and even made sure it was centered. I can’t say moving is fun; but, this trio made it as positive as it could be. Kudos to them!

Mr Machado and his team did an Excellent job in moving our new 200 lb stone soaking tub from our garage to our 2nd floor master bathroom. We would use them again and refer them to anyone!

I contacted Gentle Giant in August because I needed almost immediate moving services. My brother had unexpectedly passed away and I had a little over a week to clear out his apartment and find a place for his furniture. I found a friend in Washington, DC willing to take most of the furniture but needed to line up movers during the busiest part of the moving season. Fortunately, Gentle Giant had an opening for moving pickup and were able to pick up the furniture, put it in storage, and deliver in September to my friend in the Washington, DC area. I was very impressed by the professionalism of the movers who packed up my brother’s furniture and they always asked questions before doing anything and also took great care in handling the furniture. My friend was very pleased with the furniture and everything arrived in great condition.

All of the movers have been professional and efficient. They are very quick too which has helped keep my costs at a very reasonable rate.

I always love working with Gentle Giant for my moves!

The 3 guys you sent were fabulous…extremely hard working, very nice, very experienced.

Crew leads and crew were great.

I am very happy we chose Gentle Giant. Your team was very professional and efficient. This was the first time my family and I had chosen to use professional movers and I was very nervous about how much the final bill would be and how efficient the team would be. I was very pleased that all three team members worked quickly and professionally. I felt my families belongings were in good hands. The team worked quickly and were able to complete the move in less time than predicted by the quote. I was pleased the the final bill was a couple hundred less than the bottom of the price range given to me on the quote. I will definitely recommend your company to others.

Teresa was most helpful and patient with making the arrangements – despite many changes being made. Both crews were very competent, efficient, friendly and flexible. They all made what is a difficult event less stressful than anticipated.

The staff who came were prompt, helpful and provided service beyond what we expected. They were professional and kind, and it was a pleasant experience. They were wonderful.

The team was on time and got the job done fast. They were patient with us and placed everything where we asked them to. Sometimes moving multiple times if we changed our minds. They were accommodating of difficult to pack items as well.

Consistently great every single time!!

This is my second move with Gentle Giant, and both times we’re seamless and stress free. The movers were super friendly, accommodating, compassionate, and timely.

Efficient, careful and fabulous staff that communicated every step

This was the best moving experience I’ve ever had! The gentleman were courteous, clean, and very efficient.

The team was Excellent, thoughtful, very helpful, efficent, and totally professional. My customers’ raved about their experience with Gentle Giant and it is why I decided to use your service. They were 100% correct you are really the best in the business. I have moved 22 times and haven’t had such good service–EVER. Thank you for a great experience.

Our movers were great! They put our stress at ease and made the day great!

The movers that came were polite, clean, and professional.

The guys were courteous, strong and careful. What more could I ask for!

each of the movers was kind, and took care with our things.

My Gentle Giants were so well trained and very careful with my Antique furniture and everything they moved! I was so confident that they would handle my things well that I changed my plan to hand carry my oil paintings and other delicate items that I decided to let them pack and take them instead, and they did an excellent job! I will recommend Gentle Giant to everyone I know especially to my former Realtor colleagues who always have clients asking for a good mover.

Andrew working scheduling was awesome! I had to change the schedule on my end several times and he was very accommodating.

Rudy operating the crane was a amazing.

Thank you for taking the stress out of moving.

As always, a very professional, efficiently performed job. Though very small in scope (this time), nevertheless it was, as expected, a pleasant occurrence to have it go so smoothly.

Very helpful in all aspects-assisted us in getting our items from storage into our rental truck, all items covered with protective clothes and very respectful.

The whole crew was great. They were friendly and professional and very careful with all of our stuff. They also worked very quickly and efficiently!

It was a very efficient and painless move

Mantas and his team were excellent. Very polite, hard working, and diligent. I appreciate their professionalism and honest service.
Lisa (in the office) was just as excellent in her service and patience with my questions and adjustments to my inventory list.

A+ service! I’ve relocated several times in my life, and Gentle Giant made my recent move the most positive experience I’ve ever had from beginning to end. During the order phase, Matt C., saved my sanity when my building manager called me late on a Friday before Labor Day weekend to say I couldn’t move on Monday. Matt responded while on vacation to help me move my moving date. The crew – Dexter, Tyrone, and Dakarai – were professional, upbeat, and FAST. They moved us from DC to MD (2 hours away) within five hours, and all of our belongings are in great shape.
Furthermore, Dakarai, Dex, and Tyrone removed any guessing and stress by volunteering status updates. Truly, the best moving experience ever. We hope to work with them again.

My move went very well. The crew members were friendly and helpful.

I have moved more times than I would like to admit. Most have gone well. This move was excellent as moves go. The crew was professional, on time, and did great work. They didn’t complain about some of the obstacles faced.

It was a real pleasure working with Rooty. He is very experienced, super professional, very responsive and nice gentleman.
Rooty was extremely helpful from the beginning and up to the end of the whole process. Before the move he came and gave valuable suggestions on how we can move the cabinets. He was very responsive when the crane was out of commission for a couple days. During the move he arrived exactly at scheduled time. The moving process was easy, w/o any hiccups. It was a pleasure to see how he operates.

Lisa was also super helpful when scheduling the move.

I can be a reference if someone wants to hire Rooty.

excellent crew
very efficient , hard working

2 big pieces needed to be brought in through windows. One needed a crane

no problem for these guys!
was not an easy move- old building

This job was an after-move pick-up of GG cartons and packing paper for re-use or recycling. We really appreciate that GG provides this option. The pick-up was on schedule and proceeded efficiently.

Overall good experience from planning to execution of the move.

We didn’t know what to expect. When I called for an estimate, I was pretty sure I was going to pick GG because I wasn’t rushed off the phone like others and was treated so well; answered a lot of questions I had. From that point on, everyone during every step of the way was responsive, patient and just so pleasant. Moving day went without a hitch. So fast and efficient and friendly. Absolutely will recommend and use again.

Jerry and team were great!. I’ve used you multiple times before and continue to because of the service and wonderful job and care that is taken while moving. As you know it’s a stressful process and they always make it easier and seamless.

great experience, great crew!

We had a great experience with our move! The team was fast and efficient, and they even returned to pick up a couple boxes we’d accidentally left in the closet. A small collapsed box was left behind in the truck, but they’re working on getting it back to us. They even took out and reinstalled our window A/C!

Ryan, the lead of the crew, was amazing and accommodating. Very customer serviced focused. Best moving experience I have ever had.

All my twin sister and I can say about Gentle Giant is “WOW.” We had to wait about 12 years to move out of a horrible apartment, and we knew there was no way we could move ourselves out. We made a list of movers but Gentle Giant remained in my mind because when we moved into our old place, it was just my sister and I. A few of your men helped us for a little bit when they had the time, and even let us use a dolly. I’ve never forgotten this, which is why Gentle Giant was at the top of the list and the first place we called.

Pete was so helpful as I had never used movers before, and of course it was for the dreaded Aug 31 move out/Sept 1st move in dates. He took the time, and explained everything and never made me feel like an idiot. I knew exactly what was going on and what to expect. He also talked with my twin if I was unavailable, and she had a great experience with him too.

Teresa was also helpful as I had no idea how tipping worked, given everything was an estimate. She provided the info which was so helpful, plus a more detailed questionnaire that I was happy to fill out for a better experience.

Chris and the team were fantastic and so nice. They arrived either earlier than expected or right on time; either way— perfect— and every single team member shook our hands! Are they superheroes though? Seriously! It was like watching a wonderful dance troupe; they came in, took so much at once, just doing their thing and setting their rhythm. It was flawless, no stress at all for us. We’re still in shock over how wonderfully it all went. And Chris even taught us a little Romanian!

Everyone who had asked about the move, my reply is “flawless… Gentle Giant is it! Need movers ever? Call them.”

I also asked Chris at the end, “are you the boss? I’m going to write a very happy email to the CEO” and he said “no boss here, we’re a team.” Love it! The Boston Location team (Chris, Deimantas, Mihai, Paulius, Rokas, Alex

The movers for both pickup and drop off of our shipment were exceptionally punctual which helped us meet some of the tighter timeframes we had around our move. It really made the day of the move that much less stressful.

This move was incredibly stressful for a lot of reasons, but the parts that involved Gentle Giant were shockingly easy. When I first booked I had a lot of questions which Erica always answered clearly and concisely, and the movers were fast, careful, and a joy to deal with. Five stars, no notes.

My movers were helpful, used great care with all my items and though it was downpouring for the entire move, they did their job cheerfully and effficiently. I would definitely use your service again and refer others to your company

Two very capable teams that arrived/finished early and communicated very well.

Larry
You always pick the right guys for the job ! These guys are phenomenal! Ken , Dominic and Isaiah were fantastic these guys worked so hard so efficient responsible punctual everything you could one of the moving company
I am a Satisfied customer you move me in 2017 and now in 2022 everything went really smooth
Thank you to the crew!!!

Flexible, can do, helped in all ways

We had a rather unconventional move that required coordination with several other parties and very quick response on short notice. I am super impressed with how well the team handled these complications. Everybody went far and beyond!

The actual move of the furniture into our house has impeccable too. Despite tight spaces, everything made it in safe and sound; and cleanup/disposal was great.

Amazing experience! I will definitely recommend to others and consider again. The movers, receptionist, sales representatives, and move coordinators were all really friendly, patient, and helpful!

Extraordinary service. Due to extenuating circumstances with the birth of our 2nd child, we had to adjust our move date up by 5 days during the absolute busiest moving time of the year in Boston. Your team was able to understand our situation, empathize and found a way to make it happen. Your management team was professional and your movers tops notch. You have made us clients for life. Thank you!!

The Gentle Giant representatives, Lisa and John, were friendly, accommodating, and answered all of my questions in a clear manner. The moving team, Alin i, Ryan , and Alex, were well-organized and skillful movers, and very patient–they were excellent! Thank you!

Ray, Andres & Chris were downright stellar. Courteous, careful, and didn’t waste a lot of time. I have had poor experiences in several recent moves, but these gentlemen set a superior example of the quality of service movers should provide. They even cleaned up all their trash from both sites–which no other movers have EVER done, and which has always irritated me! We hope to stay settled for a while…but any next move will be with–as well as any recommendations to friends will be for–Gentle Giant.
Seriously, you need to give our crew some recognition–they were absolutely OUTSTANDING!

Very good job

Gentle giant was amazing from start to finish. You have incredible employees and it’s worth every penny.

Jim C. and his team did a phenomenal job. Their efficiency, professionalism, flexibility and humor somehow made moving a pleasure!

This is our 4th move with Gentle Giant, the first when Gentle Giant was a much smaller company in Somerville ~ 24 years ago – back when the comment card was a hard copy card that we filled out and mailed back!
Gentle Giant employs the most efficient, professional and pleasant crew that helps reduce the stress involved with moving. Our move Monday was no exception, with a wonderful friendly, smiling crew that was incredibly efficient and careful with all of our belongings. Every time we move, we say we are never moving again, but IF we do, we will hire Gentle Giant!

My move went so well. Max and his partner on the job did an incredible job.
They were timely , courteous, knowledgeable, super nice, efficient and just an all around pleasure to have as people to work with. I would highly recommend on end them to anyone and would look forward to using this team again.

The movers who worked on my move were very professional, knowledgeable and prompt. I felt very assured they would take great care of my stuff and be careful about the apartment building I moved in and out of. Arranging and getting information about the move was very convenient and my questions were always answered quickly.

No notes. 100% satisfaction from me. Never change the way you do business.

It was a great team and they were careful and responsive. Couldn’t have gone better.

The moving crew was great — super helpful and thoughtful about where they put everything. Let me provide instructions in order to have my rooms semi-setup immediately after the move.

The move was a great experience! The Gentle Giant team was prompt, professional, courteous. They treated our home and possessions with superb care. Their packing and labeling of our kitchen was exceptional. We could not be more pleased with the Gentle Giant team.

Your movers are professional, courteous and a delight to work with during a move. They all took great care of my belongings as if they were their own. Simply the best!

Loved my crew – Deneb, Mark, and Michael – they were friendly, polite, cautious, etc. Can’t say enough good things. All of my belongings arrived safe and sound – nothing broken!

Gentle Giant had come highly recommended by friends (and one of your former employees) and you can add me to that list!

All great… have always had a fantastic experience with Giant. You’re rates aren’t cheap (haha…), but it’s worth it!

The team exceed every expectation I had for my move. They were quick, efficient, and so friendly. I will absolutely recommend Gentle Giant to friends and family in the future.

this was our 7th move with Gentle Giant, always great and professional service.

everyone was so nice and helpful 🙂

From the start, Michael V. was extremely professional, prompt, knowledgeable and friendly. He knew I was particular and made me feel comfortable in selecting Gentle Giant for our local move. Our packers, Joe and Bob, were efficient, pleasant, and very nice! Our mover team, Andrew, Javon and Holden were amazing on move out and move in! We are still busy unpacking, but so far, everything is in great condition. We loved hearing about how long many of the employees have worked for GG which is impressive. Andrew and Javon specifically were thoughtful with the placement of items in our new home to help make it organized! Kudos to running an exceptional company! I HIGHLY recommend Gentle Giant to anyone looking to move.

I think I already filled out a feedback from like this from our move out of California back in April, so this is just about our move in to Seattle in early September.

We are not yet fully unpacked, but so far it looks as if everything was handled really well, and the crew that moved us in was great.

The whole process was perfect. From sales to the move manager to the moving crew. Everything went perfectly. This is rare these days. I really appreciate the professionalism.

I appreciated the clear email communications, the option to purchase boxes and have them delivered pre-move, and the phone call to confirm details just before the move. In addition, the pick-up and delivery were seamless. The drivers called ahead, and executed the move out/move in perfectly. Gentle Giant will be our “go to” movers for next time!

Your team helped make our move less stressful. The movers were professional, efficient and clearly well trained. When booking, the estimate provided was spot on, there were no surprise fees and our move coordinator was responsive and answered all questions. It was money well spent.

Also I’m rower at Gentle Giant Rowing Club. Thank you for all your support!

Great move. Much appreciated that the team moved VERY heavy woodworking equipment.

The company lives up to its name right from the start: Jason B., who answered my call, has the voice and speaking cadence of a gentle giant. I knew I was in good hands right away. Every person who I spoke with thereafter reaffirmed my confidence.

Regarding the actual move, I had a fantastic experience with Scott, Dylan, Jacob, and Paul. All were extremely courteous and professional, not to mention efficient! When we arrived to my new apartment, they rearranged a few pieces of furniture for us several times to fit the space better, and gave tips on how we would need to maneuver some larger pieces whenever we move out. They even helped investigate a problem with one of the windows and identified the necessary fix. I will certainly recommend Gentle Giant to friends.

Our crew was AMAZING. I was dreading moving because when we moved 2 years ago with a different company it was a nightmare. Andy, Jevon, Joe & Michael were friendly, fast, energetic & just all around great guys. They actually made moving a fun & seamless experience.

The guys were friendly, punctual, organized and efficient. One of my former neighbors commented on how nice and friendly they were in her interactions.

Your team was punctual, professional and courteous throughout the move.

Your folks were excellent on pickup and delivery! Not an easy move as both locations were in the North End of Boston ?? but your guys were champs. Very professional, on time, polite. Thank you for running a company with such solid employees…David C. and Andrea L. also were responsive and excellent!

Really great move day. Crew was excellent. Nothing broke and everything was done efficiently.

Your crew was fabulous. We could not have asked for more efficient and careful movers. In particular, Kenny, the crew lead, did an outstanding job. He was very professional and extremely courteous. Please thank him and the entire crew for us.

If you are curious, I found your firm on the internet and read the reviews.

My movers were very careful and efficient when transporting my many items. They were sure to ask questions when necessary and were also able to quickly improvise when unexpected situations came up. They even offered me a ride to my apartment (which was only a short distance away from the storage unit center). I was very impressed and would recommend Gentle Giant Movers to anyone.

This was the absolute best move I’ve ever had. The team was so amazing and professional and lead by Michael who had the absolute best attitude and most calming demeanor. He made me feel so safe and secure and calmed me with his calming energy!! All the guys on the crew were so efficient and so quiet!! They were like mice! They were so quiet and before I knew it the job was done! They even helped me assemble some furniture we bought that was still in the box. I was sooo grateful for their help they were just beyond amazing!!

I do feel Gentle Giant was more expensive than other vendors, but I thought it was worth it. The pre-move communication was excellent, my movers were nice and efficient, and they did a good job with all my stuff.

They took care of everything so we could just relax.

the workers were very professional and pleasant to work with. They took great care with our possessions. They were mindful of doing a very good job. They made moving look easy. I thank them very much.

The men were delightful, professional, and went above and beyond. They helped us with a few additional last-minute things (furniture pads, taking out some trash bags) and disassembling/reassembling some of our furniture pieces. Our move went extremely smoothly and we are very thankful!

One of the smoothest and hassle free moves I’ve had. Super nice and super careful with my belongings. Appreciate your service a lot!

They were very timely, efficient, careful, and came in well under estimate.

Moving is always a stressful experience but Gentle Giant made it as easy as it can be. Both crews I worked with were fantastic and I will absolutely be using this company on my next move.

The guys were terrific. Communicative, clear, helpful, efficient

Everyone I spoke to and worked with was amazing. From the first call to the last interaction. I will definitely recommend you to others and use again (though hopefully I won’t be moving again for a very very long time).

My movers, Tudor Avram and Ovidiu Mihalcea, were great!

From move out in San Francisco, to storage to move in in San Diego, G.G. was extremely communicative. There were no surprises. The movers handled our belongings with the utmost respect and care. They were extremely professional. I have not come across any damaged items thus far. Highly recommend. Chris & Ray were excellent unloading the truck to our new house.

Very professional service, expert moving skills, and the team went above and beyond to cater to our needs. The full team was exceptional.

Gentle Giant was AMAZING!!! They helped us calmy and professionally when our plans changed last minute and were so quick and efficient. The movers themselves were very kind and we were overall so pleased with our experience.

Both movers were great, moved very quickly and were able to help out with any inconveniences that happened throughout the trip.

From ‘soup to nuts’ Gentle Giant let us know what to expect…when the move would take place, what the fee would be, what would occur during the move, and how we would successfully part ways until next time. David C. and Andrea L. initially spearheaded the process administratively, and our “Giants” –Deividas,Augutis, Justinas , and Cristian –performed a safe, careful, timely, move for our family. All of these employees were well-informed, competent, and respectful. We would definitely call upon this team again!
Many thanks!

Our team was fantastic! 5 stars

Would be great if everyone can text updates instead of calls (e.g., day before delivery)

The crew you sent was excellent. Totally professional and did a great job. I have already recommended your company to other folks I know who are moving.

Hard working crew. Efficient. Came in under estimate. Will use in the future.

The guys who prepped, packed and moved me were very professional, efficient, and organized. I especially commend the lead mover (Michael?) who communicated with me at every step about the plan, progress, timing, etc. All the movers were polite, courteous, and considerate, as well as careful with my belongings. I also especially commend them for their expert handling of my baby grand piano (and its set-up) and the massive corner cupboard that required a LOT of finagling to get it in the house and in its place in the dining room.

The moving team was highly skilled, courteous, efficient, and a pleasure to work with! Our move was flawless! Special shout-out to the team leader Ionut Ghiurcanas, who was extraordinary in every way.

We have moved 3 times with Gentle Giant and have never been disappointed with the quality of the work.

Two great young men, charming and engaging but also. professionals . . . .Very helpful

The move team leader, Mr. Machado, clearly explained the furnishings accounting and storage processes to us. The team of Buenaventura, Ricardo, and Coltan worked smoothly and efficiently; they communicated with each other professionally throughout the move. We continue to be impressed with both the planning staff (Dominique and Kiefer) and the moving teams. We can look forward to our move-in in October without anxiety.

I will use Gentle Giant for every move I ever have and I will recommend the company to everyone. It is clear the company has a culture of doing an excellent job. The tenure of the movers speaks to the culture and how the company treats its people.

”

The Giants were amazing! The only time they stopped working was if I came to them with a question and it was a very hot day. In addition to being efficient and taking great care in their work (my possessions) , each one of them was polite and kind and reassuring. There are so many small and big things the Giants did to make my move be successful and stress free. They could not have been any nicer or any more helpful. This was a hard move for me and all three of them eased my concerns. They did not mind when I could not decide where a piece of furniture should go, they said we can move it again later and before we leave we will make sure you are happy with where everything is. I have told all my old neighbors and friends and family how grateful I am to Gentle Giant because the Giants are truly Strong Smart Kind Professional Polite Patient and Expert Movers. Thank You So Much for hiring and training a wonderful crew.

The movers were friendly, efficient and very careful with all my things. I was impressed how they wrapped my valuables.
I asked them to show me how they wrap China and they showed me. They even pumped up my bike tires before they moved my bike!
They were so polite and the team of men checked in with me numerous times about my things. They were more than happy to read range things in my new place. They assembled 2 clothing racks for me at my new place. They were amazing! Gentle Giant is more expensive then other companies yet they are worth every penny! My neighbor is about to move and during the move she met the team moving me and after the move I told her it was outstanding and my stress was very low during the whole experience. On a scale of 1-10 I rate my move an 11.

Movers were excellent. Communicated well, friendly, helpful.

The moving crew from Gentle Giant was amazing. They were efficient, on time, organized, very respectful of the homes they were moving from and to, our furniture and belongings were delivered in perfect condition. Moving is an extremely stressful event and it was made to seem easy by the crew. Have to give a shout out to Drew H. He really did go above and beyond.

We will definitely use Gentle Giant when we move again next year.

Move went well and the crew was great! Thanks

We couldn’t have been happier. The team was exceptional.

Great communication, really nice movers who were professional and quick

You came highly recommended and Dex, Carlos, and Dakarai were excellent. Very perfessional and I will recommend you to others. Thanks.

Starting with David (original call in) – he was tremendous; Andrea Lytle’s follow up excellent; the actual 4 movers – Richard L. (lead), ryan l., aidan s., and mike d. all very professional, courteous and very good at their job. They were efficient and took pride in their work. Richard then walked me thru next steps and they were off. amazing group of guys!

Hard workers who were professional, friendly and efficient. It was a top-notch experience all around.

Fantastic experience. Very friendly and professional, very fast and efficient, prompt and easy to deal with. So helpful in making sure everything got up to our new house, even if we didn’t have everything completely broken down. Only thing that would have been more helpful was a call ahead of time detailing what time the movers would show up (I had to call on friday for a monday move to ensure the timing, and got the answer quickly and easily).

They were fantastic. Extremely professional, clean, and efficient. Moved with care, no issues with packing or unpacking. Great crew.

Randy was really great !!!! It was very hot outside, but he made sure the job was done right !!!!!!!

The crew led by Tyler were excellent. On time, friendly, supremely competent, and generally a pleasure to work with. You should give him, Andreas, and Andrew raises.

3rd move with Gentle Giant and will do so again when new house is built!

Your team was great and a really sweet crew. Everything went well and was fast and efficient.

Professional, hustled, nice guys, focused on details. Great value for the money spent!

From the initial estimate and sales call with Michael Valle through two moves with Gentle Giant, I have been completely satisfied with the service and especially the outstanding attitudes of my moving team. Randy, my move team leader, was an excellent communicator. Jovan, Edgar, Tio, Joe, Houston and a couple of names I forgot were just great–they were careful, fast, accommodating, positive and polite. Your training programs are clearly first-rate.

I was not completely finished with packing, and wish I had been. When movers pack, everything goes. I brought things I should have left behind. I think GG should develop a guide for clients on move preparation and priorities if you are packing yourself. What are the most important things a client can do to make the move easier?

I have used movers before, but Scott, Paul, and Herbert exceeded my expectations – by far the best move we have ever had. They were efficient and respectful, and made our move very easy. They also had no problem getting things out of our home that other delivery people/movers struggled with. You could tell they really wanted us to be happy with the move, and went out of their way to do things. Great crew!

”

Your crews are kind and considerate and helpful, all qualities we could stand to have more of in today’s world. They are genuinely enthusiastic and friendly and wish to leave the customer completely happy! What more could you ask for?

the movers both at the pickup and at the delivery were a great crew, very friendly, very helpful, very careful. All in all amazing people.

Experienced and knowledgable crew made the piano moving experience seamless! Thank you for provinding excellent service!

We wanted to share our profound gratitude and amazing experience with both Amal R. and Tyrone H. (DC team). They took care of everything so seamlessly and kept us in the loop of how they were going to pack the POD. As they were down 1 team member, the 2 of them really were very swift with the whole process. Moving is very stressful as you all know, and they made us feel comfortable by providing such care and thoughtfulness to our belongings. Both were extremely professional, polite and courteous!

We would like to praise them for their hard work and notify you that they deserve all the positive kudos & acknowledgement. We wish we could hire them again for our move in California! ??

Please share our thoughts with both Amal and Tyrone.

Unparalleled professionalism. A customer service mindset. Unflappable.

Our team was amazing, we love using Gentle Giant. Always strong, reliable, and have amazing attitudes.

An all pro team! Polite, respectful and fun!! I left out donuts for the guys and they didn’t touch them until I told them to!! Very nice guys. John was a tremendous leader and the team had great commraderie.

So helpful and reassuring that they had everything under control!

We have never done our own inventory for a move. That felt odd and we did a fairly inadequate job of doing it, I think. In spite of that, your team was the absolute best! I almost don’t have words for how good they were. I have never worked with such a group of more pleasant, positive, strong young men. And, TIRELESS!

They were incredible!!

Your company obviously treats its employees very well — as we had some of the same movers we had from our last move 8 years ago! Keep up the good work. Happy employees = satisfied customers.

So the website was really great for initially booking the move and getting a quote. I found it to be extremely helpful and accurate. Gentle giant was great on getting back to me with certificate of insurance as required by my building, and they handled service Urban moving out in with less than ideal parking conditions for the moving truck. Three movers on moving team for friendly, clean, courteous and did not waste any time. They were careful and efficient.

”

Really impressive performance by your team, from beginning to end. The initial call was handled well, and the scheduling was incredibly smooth. On the day of use, the team (Gabe and Octavia) kept me informed as to timing and were on time. Both were extremely professional and worked as quickly as possible. While the time spent exceeded expectations, in no way did I believe that was because of any delay on the team’s part. I would definitely use you again (and this was the 3rd time we have used Gentle Giant)

Amazing experience. From the first visit by the moving consultant to the time the moving crew finished at our new residence, Gentle Giant exceeded our expectations. We’ve made many corporate moves and have experienced a lot of different moving outfits. Gentile Giant sets a new standard in both customer focus and quality. We paid a bit more than the other companies we interviewed but felt the premium we would pay would be worth it. It certainly was and I recommend others to call them and give them the opportunity. The crew that showed up to prep and WRAP EACH ITEM of furniture did and awesome job, taking care with each piece (other moving companies just drape a moving blanket over your furniture). The moving crew came in and were friendly, upbeat, and worked together to get the job done efficiently and effectively. We really enjoyed working with Gentle Giant and would use them again without hesitation. On another note, Joe (team lead) is a great communicator and servant leader. Paul, who came to both prep and move, is going to be a great leader one day. And Andrew, who came with Paul on prep day, is a great teacher. You should seek them out and thank them.

The phenomenal customer experience first started when I got a call about my moving quote. I was thrilled that Gentle Giants could fit me in a week before September 1st. We worked out a day and time that worked for me. About two days before the move I received a call from one of the movers to confirm the job and the items they would need to lift. They answered all of my questions. The day of the move they were right on time and could not have been nicer. They got straight to work an got everything on the truck quickly. They did a great job unloading and setting everything up in the second location. Gentle Giants will for sure be my go to movers from now on.

The crew knew exactly what they were doing. Well trained, polite and knowledgeable

Tim was our lead + I cannot say enough great things about the entire crew. They were on time, professional, and efficient. They put us completely at ease and managed our most valuable and our boxes belongings with the highest level of care. The team was friendly and incredibly thoughtful throughout the entire experience.

The two movers were very proffesional

Julia O’Connor did a phenomenal job packing our children’s rooms. Every box was so well packed that things could very easily be quickly unpacked and clothing remained folded.

Very well organized and kept me informed. The actual move was flawless and everything arrived in perfect condition. The movers helped with packing some heavy and awkward, but fragile electronics. The one weird bit was how only one person in the office could handle my case instead of anyone who picked up the phone. On the expensive side but well worth it.

”

Everything went very smoothly. Arrival was in the quoted time frame. Four workers arrived

and they all worked as one great team. They were polite and neat.
Before leaving, they made sure everything was where we wanted it. If I changed my mind with placement of items, they gladly fixed it .

Highly recommend your company .

”

Every member of the crew was polite and professional. They worked hard (but safely) and communicated fully and well throughout the move.

We loved our movers! John was an excellent coordinator. We thought that the movers were kind, helpful and friendly and most of all hard working. We enjoyed having them in our home during a stressful time. I have used GG in the past and I would use them again although I hope I don’t have to for a very long time!

thank you for helping to put the furniture back together after arriving at the new apartment! Great people to work with

The crew was fantastic. Fast, kind, helpful, thorough, skilled, and thoughtful.

Craig and Patrick where amazing
They were efficient friendly fast moving and respectful
I was so impressed with them !
I would recommend these two and the company !

The guys were wonderful and did an amazing job of moving our items. I wondered if the move would require retuning our piano, but its sound was as though it never moved an inch!! We would definitely rehire your movers and will be happy to recommend Gentle Giant to others.

Thank you so much again

My kid did the move out for me with your guys. He said they were fantastic!!!

The crew was excellent. As we were years ago when we used your service, we were very pleased.

The only bit of small advice would be for the crew (who did packing) to double check all cabinets/drawers/closets before they ask the resident to double check. We both missed a few things, that we found the next day when cleaning! That’s a small thing, though.

The team was terrific. If we have to move in the future, we will look to GG for help.

The three gentlemen who helped with the move were incredibly professional, polite, and efficient. I rarely take customer feedback surveys, but their performance deserves testimony!

Overall I was very pleased with the service I received, from beginning to end! Bambi was very helpful and patient with me when I was first calling to get a quote and to set up my move, and provided great answers to any questions I had. The movers, Mark and Alex, arrived a few minutes early (which I greatly appreciated), were very friendly and polite, and worked very quickly. Despite a 90 minute setback (it took a long time to get my new keys), we still finished in under the estimated 4 hours.

”

Austin, London, Matt, Andrew, Hunter, and the rest of the crew were helpful, professional, funny, fast!! I cannot say enough good things about them!!

Alex and his team were phenomenal! Very efficient, kind and easy to work with! I left some items behind and wished I had them packed up for them to move! Peter and Theresa were very helpful in helping me move my date around as well.

Get more of the excellent two guys you sent , awesome

excellent; move went far better than expected. Jeff ran the crew perfectly, and the guy in the truck packing was amazing. All your workers were courteous and helpful.

They guys were great, they got there a few minutes early, and asked us to walk them through what was going, and any specific requests we had.
Seriously top notch service.

had a seamless experience from start to finish using your company.

ALL 4 OF THE MOVERS WERE AWESOME. THEY WORKED EXTREMELY WELL AS A TEAM!!! THEY MADE SURE WE WERE ALWAYS INFORMED AND WENT ABOVE AND BEYOND TO MAKE SURE THIS EXPERIENCE WAS PLEASEANT AND PAINLESS FOR US. DURING A STRESSFUL TIME!!!! THESE TWO TEAMS ARE AN ASSET TO GENTLE GIANT!!!
I WOULD DEFINETLY RECOMMEND GENTLE GIANT TO FRIENDS. JUST BECAUSE OF OUR INTERACTION WITH THEM.

The team was fanntastic !

”

I thought the moving crew was very professional and careful with my belongings. I would use them again.

The team was excellent! They are very professional and knowledgeable – very neat and efficient. I knew that my experience with Gentle Giant would be great, and it was!

I truly was loosing faith in the American work force as far as politeness, courtesy, promptness and efficiency until dealing with Gentle Giants. I can not tell you how much I enjoyed working with your company from the very first call to the delivery of my daughter’s furniture. Everything went perfectly and your company has the most professional employees ever. Thank you again for such a great experience.

”

Mr. O’Toole,
The experience was grand. Bambi front start was upbeat and helpful. I am still in the process of M o v i n g.
This will be short. We used GG about 20+ years ago and remember the experience well. Now – family home – doesn’t suit us any longer. Gerry and team, Malcolm, Tim and Liam were “aces”. So professional and personal. I didn’t want to say – We’re done.

I would be pleased to remember Them again.

Thank you ALL.

Couldn’t be happier with the guys who helped us move and Michael has always been great to work with

”

The movers were friendly and efficient. All of my pieces arrived in order without any damage. The time spent was appropriate. The movers worked the entire time without time wasted. They navigated a narrow alley to a loading dock at my new building. I would definitely recommend Gentle Giant to others.

you guys were GREAT, and easy to deal with…..both by me and my brother at the other end.. unlike my next shipment via Mayflower..omg the documentation…. they’re not responsible for anything.

The individuals who moved us were wonderful. Friendly, efficient, and incredibly helpful. We could not have asked for a better experience.

Went very smoothly. From PU in MA to delivery in AZ.

Our crew showed up on time every day, communicated well, packed carefully and moved quickly. When they unpacked the truck in VT, they were also very patient with my decision making process (or lack thereof) and moving the same mattress multiple times. Justin, Chris, Shane, Ely, Jack, and Jasper were all very personable, efficient and helpful. I would definitely recommend this crew and use them again.

Rudy, the crane operator, John and Aidan were fantastic. I had several large pieces of antique furniture that they moved through a window and down the stairs. They were efficient, knowledgeable and careful. Colm O’Brien, who I liaised with in the office, was also terrific. Colm was helpful, considerate and got the job done, including getting cars to move that remain parked notwithstanding the no parking signs. Rudy persevered after the crane had a technical malfunction and he expertly managed the securing and craning of items.

”

Our moving team was wonderful, and went above and beyond to be respectful of our delicate furniture. They asked us to give a walkthrough of the house when they arrived so they could place boxes appropriately, and even opened my partner’s folding chair so she could sit on the porch while they were unloading the truck.

Professional,courteous, and excellent at their job

We had a great experience. The packers and movers were very respectable and kind. They an exemplary job. Everyone at GG didn’t everything when they said they would.

Great camaraderie. Knew what they had to do and did it as team and as individuals effectively and efficiently. Great demeanor. This was only the front end of the move from West Coast to East Coast (via your storage). We await the arrival in MA. Gentle Giant is our ‘go to’ for moving. I think this is our 4th or 5th with you all.

The crew was extremely nice and efficient and cared about making sure I was satisfied. Even my family who noted how nice they all were. Amazing!

We were absolutely blown away by our moving experience. The entire crew was kind, professional, attentive and efficient. We were very impressed by the quality of work that was done and the care with which our items were packaged and transported. They even took the time to make sure small personal items didn’t get lost in the process. I would highly recommend!

Gentle Giant provided a quick, efficient and stress-free move. They were very courteous communicating their arrival and we greatly appreciated their help. We will definitely recommend and continue to use for future moves!

Professional, and efficient. Truly nice guys to work with – happy and hard working guys.

The crew was courteous, professional and speedy. Daniel had an incredible memory and knew where everything needed to go upon arrival at the new house if there happened to be questions.

Orion and Jordan were excellent: responsive, friendly and considerate.

The two gentlemen were efficient, courteous and extremely helpful.

This is 5th time we have used you and you were great once again. We recommend you all the time.

Our head mover, Mark was great! I have recommended Gentle Giant many times over the past week because he and the whole crew were so helpful and efficient. They made the move easy and smooth and the best part is the actual price came in about $800 less than the estimate, always a worry when moving that it will cost more than anticipated.

Our movers were very polite. They were careful with our belongings, including family heirlooms. They had a very positive attitude and were friendly.

Couldn’t have been better

I will always choose Gentle Giant for moving, you guys are always the best and the crews are so polite and caring. My crew went searching for a part of a table that I didnt even know we had lost! They wouldn’t leave until they found it and I found that so comforting!

In the past 1 year and a half I have had to move 2 times due to an allergy problem. Your staff has been wonderful to help me through this process and take the time to make sure that everything went beautifully. I can not tell you how much I have enjoyed working with Colm and the rest of the staff. I am a Senior Citizen and they went above and beyond to make sure I was settled properly. One of your staff lives just around the corner from where I moved and Cecil has been by twice since the move to see to my well-being. It has been a complete joy working with your company and when I need to move again I will definitely be calling Gentle Giant for that final move. Colm even got me a gentleman to refinish my furniture after years of abuse and it came out beautiful. I am loving it even more now. Keep up the excellent work and give them all a high 5 for me.

We are repeat GG customers and your team this time was as fine as our first one.

Always a pleasure working with the GG team. Erik and the team in the office, as well as Craig and the pack/move team did a terrific job once again.
Starting in Boston, and now in Seattle over the past 10+ years and multiple moves GG continues to demonstrate their commitment to consistency and quality of service. The things that make GG the best (in my book) include great estimating and scheduling, and well trained pascking/moving personnel. The ‘job-boss/supervisor’ role — having a very experienced, knowledgeable with good communication skills is one of the things that sets GG apart.
Based on the tenure of especially the lead employees GG must also be a good place to work– kudos.