Moving Company Reviews

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You have exceptional teams. The guys are so professional and really work at a fast pace. I’ve used you for three moves and hopefully this is my last one. If I need to move in the future you can count on my business!

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The crew and staff were superior.

Movers were polite, helpful and understanding.

First the sales staff, Matthew C. was very attentive. He understood the plight my daughter and I were in, namely having to hire movers within less than 24 hours. He wasted no time and was able to get me a quote within one hour and successfully coordinated the move. It was a huge relief. Next, the crew, headed by Slavin (?) was absolutely amazing. They were on time, well-prepared and so helpful. It was well over 100 degrees and they never stopped to rest, carrying heavy furniture out of one apartment and up a third floor walk-up with no air conditioning. They were kind and respectful and I am very grateful. It was a perfect move. Could not have been better.

The crew was professional ,courteous and worked as a team

I was very pleased with all the help that I receive from your company anytime I call I always got a callback. I was very impressed with that. The workers were excellent. They were very helpful and pleasant. It was a great experience. I will definitely use you again if I need to move and also recommend you to, anyone else that I know that might need to have a moving company move them. Thank you so much for all your help.

I was very impressed with all 7 of the men who helped me move from my house into my condo recently.

They were hard working, polite, and very professional.

I would heartily recommend Gentle Giant!

Entire crew was extremely pleasant and helpfull–ready to go the extra mile.

we had a team of three, John, Joe, and Mark……..what a great group ….pleasant, friendly and very hard working….this is the reason we use Gentle Giants……..Thanks so much

Drew and his team were professional and efficient. I’m so glad I can rely on your company when I need to have anything moved.

The team was experienced and they were gentlemen. They did an excellent job, removing and packing all of my furniture in boxes into my storage unit I couldn’t be more satisfied.

Super hardworking , polite, respectful staff. Is the third or fourth time I’ve used Gentle Giant and it’s always been a pleasure.

They were on time and carried out the move very efficiently

The team was great! Dom was a terrific guy and the team was wonderful. They communicated regularly, were on time, thoughtful and efficient.

The crew was fantastic. They were efficient while careful. All items were in perfect shape on arrival.

The members of the crew were also wonderfully personable. Throughout the day, they checked with the customer, who is of short stature and walks with canes, about placements of items. In fact, at their own initiative, the first item they unloaded from the truck was a chair for the customer to use in the middle of an empty apartment! From then on, they continuously checked with the customer about placements of items – and always with kindness and understanding.

I could not be more impressed with the crew. Kind, smart and efficient! Best experience with a moving crew and company I have ever had.

Company leadership and management have clearly done an outstanding job in cultivating a culture of excellence and outstanding customer service.

My team of three, sorry I forget their names were fantastic! They moved everything, cared for my stuff as if it were theirs.
Super polite, placing cheerfully all my furniture and boxes.
I would hire Gentle Giant back in a heartbeat! I’m o

The attention was always good!

The movers that moved us were great and very helpful.
Thanks

the entire crew was great; one of the better moving experiences I’ve had. the leader of the team was great to work with

We know we can always count on Gentle Giant for responsive, professional services. We appreciate it!

The movers were incredibly kind, gentle and fast! Very professional and a stress-free moving experience

Very respectful of property during the move. Was returning furniture to original location following a home remodel.

Everything was super easy and was not at all stressful!

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The teams were really good. Very professional and thoughtful about our stuff.

Rick and his team exceeds my expectations. They moved our offices quickly and asked all of the right questions to ensure the job was being done well.

Gentle Giant is aptly named. Strong, kind, professional, and respectful, each crew was trustworthy, helpful, and immensely valued. Thank you.

Packers were incredibly careful and respectful. Movers met all expectations with a capable and skillful leader who guided the staff to meet our needs. Would highly recommend to others and since we have made multiple moves in our lives, our suggestion matters!

I apologize for taking so long to write this note; Moving is hard work. But I couldn’t have done it without your team of movers. Mitchell, Aaron, Christian, Thomas and Matt were amazing. Nothing was too difficult or too heavy (they moved my safe!). They were wonderful both loading and unloading. Nothing was scratched or damaged in any way, and they truly did move my bed around until I was satisfied.

Craig is a fantastic team leader.

Gentle Giant is respectful and responsive from the initial call to schedule through the pick-up and delivery. Their team is extraordinary — always willing to go the extra mile for customers. I wouldn’t move with anyone else!

I’m a return customer and had another excellent experience with Gentle Giant. Christian and the guys did a really good job with the move and we certainly appreciate it! I’ll be calling on GG again the next time we have a need…

Freindly and proffesional

The courtesy and professional crew made everything seem like a breeze.

They were respectful, polite and professional, thank you!

Really appreciated how fast and nice my movers were!

We had a wonderful experience with the Giants you sent to help us with our move! It was a difficult Boston move during the September 1 frenzy! No elevators in either of our buildings. We combined two studio apartments into one truck, and moved in together! We had to spend two days in a hotel, because of the way Boston leases work so are things restored for two days. On the actual move-in day, the Giants, who came were amazing, mostly the same team, fabulous attitudes, treated us like royalty! With every box, they asked, which room we wanted it to go into! This is probably the usual thing that is done when you hire high-quality movers, but I have never experienced this before. I would 100% recommend Gentle Giant to anyone moving within the Boston area … they even came in $2000 under the bid!

Fifteen days it all and I also posted a review. The guys were great.

It was the best moving experience … EVER !

The crew were extraordinarily accommodating, thoughtful, and upbeat. They significantly reduced the stress associated with moving. The crew was thoughtful enough to prioritize the assembly of our baby’s crib prior to her nap time (without us even asking). The crew’s thoughtful approach and positive attitude was the biggest factor in our rating above.

Alin was absolutely stellar, he was so knowledge and clearly cared about our opinion and satisfaction. Everything went quite smoothly with our move and we were very happy with the results.

Monty, Josh and Sterling exceeded my expectations. They had outstanding communication and work ethic. The care they took with all of our belongings put me at ease throughout the process. All three of the employees had a great attitude and really cared about providing the best service throughout our move.

We really could not be happier with London and Hunter. They have helped us on our past two moves and are positive and solution oriented. They have the best can-do attitude and are easy-going. Have really made our moves go smoothly.

The movers were fantastic!

Great experience. Professional, nice and effective crew.

Great experience. Professional, courteous and effective crew.

I have moved a few times and James and crew at Gentle Giant too exquisite care of all my items. They were also very helpful and respectful to our questions.

Nothing much to add, other than the fact that AZ and Matt were amazing!

The movers were excellent- very polite and helpful.

Movers were very prompt, quick, friendly, and treated my stuff with care. Would absolutely use Gentle Giant again.

Crew was well-trained, clean, knowledgeable, worked hard, respected us and our things

The guys were so friendly, patient and took extra care to protect all of our items. This is the first time ever we had not a single thing break or get damaged during our move. Your quote was a bit pricier than other companies, but now I see why and it is so worth it. We Will never use another moving company other than Gentle Giant. Thank you so much!

The office staff and moving staff were all great. We were very pleased from start to finish.

On both days of my move the the team showed up on time or early, were extremely friendly, efficient, and amazing. When I was moving out, I had a logistical hiccup on my end and the moving team was so gracious and accommodating in helping me through the chaos.

Everything made it to my new apartment in perfect condition. I can’t thank the team enough.

It was absolutely amazing. From start to finish everyone was very communicative and helpful. The movers were fast and efficient and made the whole day as smooth as possible. Everyone was so friendly. I will be recommending Gentle Giant movers to anyone who moves in the Boston area!!

The 3 young men who moved me into Southminster went far beyond what I was expecting. They were without a doubt three of the nicest young gentlemen I’ve met recently. They were polite, helpful in arranging my furniture, and very efficient. I can’t say enough about them. If I ever make another move, I not only want Gentle Giant to do the moving, but I want these same three men to do it.

Hard working, committed guys. Showed up early and worked.

This group of young men could not have done a better job!!! As stressful as moving is, they made the experience such a positive and pleasant one. Extremely professional, friendly, super hard working and great happy attitudes the entire long day. I can’t say enough about how wonderful they all were. Gentle Giants was recommended to me by a customer that used your services (Julie and David N.). So glad I selected GG and will most definitely recommend you to everyone !!! Many many thanks to Crew Chief Mitchell and his 4 crew members.

The crews that have been sent to my home 2X now to move my Steinway B have been exceptional in their professionalism, friendliness, talent, and flexibility. I highly recommend both teams. Couldn’t have asked for better service!!

Movers were on time, quick, professional and communicative through the whole process. They took great care of our things and made moving day much less stressful for us!

The crew arrived on time and worked efficiently during both days. They appeared to be very comfortable with each other and knew how to divide the work across the areas in my home. Alex was the leader and communicated well with me and the team. They were friendly and I felt confident that they would handle my possessions with care.
I am a repeat customer and would recommend Gentle Giant to others.

The crew of three was excellent. They coordinated multiple moving trucks all dealing with permitted space in the same area. Moved everything, offered to help with items we were hand-carrying, and were very personable. Great experience!

2nd move with you

Robert and his team made our logistically tough move to two places a real pleasure! We appreciate your professional teams and their professional training to care for our treasured things!! Also, Erin have great support through the entire process!!

My packing team in Brookline was awesome. So nice, worked fast and kept everything moving. In NY, my team (Tony, Miljan, Slavko, and Duncan) were amazing! They were right on time, so charming, worked fast and went the extra distance for me. We thought two small sculpture items might have been overlooked in unpacking…they went through each discarded box and paper and found them for me. They truly took all the stress off of me helping me unpack, removing items I didn’t want (from storage) and placing the furniture just so. Truly can’t say enough about them!

It’s my second time moving with Gentle Giant. Your crew are fantastic. Please keep investing in your people. Thank you for the quality experience.

We were so impressed with the movers. Both move out and move in were great. The movers took the legs off the sofa to move it and put them back on. They laid the sofa on a pad while removing the legs and putting them on, which was gentle. They also put the bed back together upon arrival even though we had taken it apart for move out. That went above and beyond and was a big help. I wish I remembered all 5 names to thank them. I think Luke and Ian were the contacts but they were all super.

Communication was great. Staff were very organized and professional. They moved with speed and care to deliver our goods quickly and safely.

Our movers, Dominic and Isaiah, were so wonderful and immediately took away all the stress of moving. They were professional, kind, helpful, and efficient. I feel so appreciative that they were there to help us move. I can’t say more wonderful things about them and my recent moving experience with Gentle Giant Moving.

The move was quick and I felt very comfortable with how they packaged my fragile items. They were efficient and carried on despite cars being in their truck’s spot at both locations and moved the truck once those cars moved.

the team was amazing. They were kind and easy to deal with. They moved a giant sofa that seemed impossible. They never complained or gave up. It was the most impressive thing I have ever seen.

I was so grateful to have been squeezed in for a crew during the busiest time of year in Boston. Everyone was as helpful as they could be and I know that it was a really tough move due to everyone moving Sept 1.

Drew and Henry were fast, efficient, and polite. They double-checked if I needed anything moved around in the new location before they left. Thanks for an easy time.

Everything went smoothly…the guys were great and professional..all of my things were wrapped professionally and came through perfectly!

We had a small move to do— we needed some furniture moved out to accommodate our now crawling baby. I hesitated to contact Gentle Giant as I wasn’t sure they would be able to take on a smaller job, but everything from working with the office to the movers was absolutely exceptional. We will definitely be using Gentle Giant when we are ready to move to a home!

Movers were amazing! The move coordinator I spoke to on the phone at first was a little rude when I was confused about the process.

My moving crew were very professional, hardworking and super helpful. I would handle Gentle Giant for any future moves.

Connor and Karun were absolutely fantastic! I could not be happier with the job they did. They also were incredibly friendly and kind — it was a real pleasure to work with them on an otherwise very stressful situation!

Please feel free to use this testimonial: “From the beginning it has been a pleasure dealing with the staff at Gentle Giant. Andrea was prompt, understanding, and helpful. The moving team, Chuck and Sean, were kind, flexible, helpful, in short 100% professional. I highly recommend Gentle Giant, this is a company that understands the meaning of integrity”

My entire experience was fantastic!! I didn’t feel pressured to commit when I requested a quote, the call a few days beforehand was very informative, the movers called when they were about 20minutes out for pick up and drop off (different days), none of my belongings were missing or damaged (even with some items ‘unconventionally’ packaged by me), they wrapped my mattress for me, they removed the charge for a parking permit when it was not placed (still able to unload easily) — 15/10 experience, and not overly expensive either!! Everyone I talked to (quote, check-in call, movers) were very friendly!

I have the unfortunate(?) distinction of moving every couple of years, and several times across the country. Because of these past experiences with other moving companies, I’ve stopped expecting this to be a smooth and comfortable process. Boy, did Gentle Giant prove me wrong. I contacted you about transporting a cherished family heirloom, a 100+ year old grandfather clock which I inherited from my father after his death. Another mover which had been recommended to me by friends in the antique space refused to even look at the project the second I asked questions about insurance coverage and mandatory shipper disclosures. But y’all knocked it out of the park. Everything went so quickly I was literally surprised when the agent reached out to let me know that my crate was ready for delivery in California less than 2 weeks after leaving Rhode Island. The men who disassembled the crate were so gentle and carefully, they literally whispered instructions to each other. Extraordinary packing meant that the clock arrived without so much as a chip. You also found and hired someone to assemble the clock mechanism for us, which took another stressful task off my plate. It has been ticking happily since the technician set it up. Thank you for taking such incredible care of our family’s legacy, at a really emotional time. We look forward to hiring Gentle Giant on our next move.

The movers were great. They showed up on time, were beyond friendly and got everything done a lot faster than i could have ever imagined.

So pleased to call on a Monday and have everything set up for a Saturday move! Cannot say enough about your company – have used for a number of moves and have never had to worry about a single detail. Even moved a piano, which everyone fears, but was done easily (in my opinion!) and not more expensive than anything else so don’t know why everyone hesitates about moving them.

The crew of 3 people was very good at packing, and had the job done quickly and carefully.

Complete professionalism from everyone at Gentle Giant: from the original quote to the follow-up after the move everything was great. Orion’s crew was fabulous, so professional, efficient and plain awesome. Can’t say enough great things. We had a similar great experience using you in 2020 and can say the same here.

Andrew Hashway was outstanding to work with- this is my 3rd GG move that he has guided me through and he is an exceptional professional and champion of the GG brand. The entire Team was excellent from start to finish.

They were great!

My movers were Jordan and Andrew, and they were very efficient and hard working. I appreciated their timeliness and care with moving my belongings to the truck. I would recommend Gentle Giant to anyone who requires moving services in the Boston area.

Clearly an experienced team that worked well together

Very nice, polite fellows. Worked quickly but carefully. No complaints about stairs, etc. from crew.

Everyone we dealt with was professional and respectful. Our move was basically stress free

great job – on time, courteous, professional, focused.

Great crew, courteous, helpful, hard-working, friendly. All of them, from sales to Teresa (coordinator) to the crew.

This is my third time using Gentle Giant and each time has been great. The guys are always so nice, professional and efficient. I can’t recommend you all enough.

The team was very courteous and professional. They were incredibly fast as well!

I used Gentle Giant back in 2007 when I moved my whole house and never forgot what an amazing experience I had way back then. It was the one and only call I made when I needed help this time moving my son out of his apartment. I will always call Gentle Giant first!

Mantas and Jared were excellent. Mantis is a highly skilled mover who could direct Jared with ease especially with an awkward couch in a tight hallway. So impressed with them.

The crew showed up on time and were very professional. Did a great job of moving my stuff quickly and with NO damage. Very satisfied with the move. Would use Gentle Giant again and will recommend to others.

All the guys were incredibly hard workers, very friendly and patient. All were skilled, but the crew boss acted as a mentor, helping them all to solve various issues.

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Both the packing and moving team were wonderful! Pleasant, professional, flexible, good humored and hard working. Everyone was careful in the apartment and our new house. Everything was packed and moved with care and nothing was damaged. They made it easy for us and the kids enjoyed watching them and their explanations whenever they had a question. During the move in they were patient while my wife was trying to figure out were things would go. We will definitely recommend your services to all our friends and family and share our very positive experience with our realtor as well.

Second time customer, and if you read my first survey I’ll say the exact same thing: YOU ALL MAKE MOVING FUN! What ever your training is, whatever is you are doing KEEP IT UP! I hope you pay these guys well, because they are phenomenal! I wanted to go to go back to the bank to pay them more because we loved them! My kids drew them pictures for goodness sake! My daughter said, “why are they running?” I said “because they are happy!” I have no words. I don’t want to move again, but if I do… it will be with you!!! If you ever need a commercial or testimonial I’ll do whatever you need!! Love you all!

Fantastic experience. This was my second move in 6 years with Gentle Giant,
I re-hired because of a first, very good experience- and this time around was stellar.
The office was super responsive and helpful prior to my move, and especially when the date kept changing due to builder delays.
In the end, your office team aligned moon and stars to arrange a last minute delivery of my goods from storage
during the busiest week of the year. Wow! The moving teams on both ends of the move were super polite and professional.
Moving is not fun but this experience was great!

Great crew, professional & super fast.

The young men that did the move were incredible.

Larry – this was my 5th move with Gentle Giants. I work with CEOs/Executive Teams around the country in their Strategic Planning/results. You are hitting it out of the park! The packing and moving crews in our move last week were AWESOME. Each and all were professional, polite, respectful, timely, smart, talented, strong, “fun” …an A Team all around. You have done a very successful job in your hiring process and I hope you can keep up that quality.
A pleasure doing business with Gentle Giants (again!).
***I don’t check the “extraordinary” box because I really don’t know what it means. I expected an “A Team” from GG, and all our very high expectations were met (again!).
Thank you.

All of the moving crew and office staff did an incredible job.The move went quickly and smoothly.Communication with company was great and moving teams were courteous and efficient.

Very impressive. Movers were professional, courteous and quick.

The three men in our crew were fantastic. They were very polite and respectful of our belongings. They labeled every box in a very detailed manner, which is so valuable for staying organized during a move. No issues whatsoever.

The movers went above and beyond to make sure they got everything into the truck. They even helped packed some things because we needed wardrobe boxes which we rented.When we got to our new apartment, they made sure everything was in the right room. In addition, they asked numerous times if any furniture needed adjusting and in the right place. I couldn’t be happier with the quality and customer satisfaction the gentleman gave us. And the music playlist was great while they brought up everything from the truck.

Our crew of Jordan, Cecil, Sam, and Luke were exactly what we needed for the move. Moves can be stressful, but the Gentle Giant team was prompt, very personable, and incredibly efficient. They set right in grabbing boxes, and quickly loaded the entire content of our house in the two trucks. After a quick break, our belongings arrived at the new house, and I was astounded at how quickly they emptied the trucks as well. Not only quick, they also arranged the boxes in interesting patterns, allowing walking room to grab any of the boxes we needed. Each one of them was polite and respectful to me and my wife, which we greatly appreciated. Finally, we have unpacked a number of our boxes, and all were handled so well, we have not discovered a single broken item. Fantastic work all around, and I would not hesitate to recommend this Gentle Giant crew to anyone needing to move.

The guys were so super professional. We didn’t use you for our first move to our rental earlier this summer, but so glad we did use you to move to our forever home!

Every aspect was excellent.

The move was very well organized and the movers moved quickly and efficiently.
Rudy ran the crane with my sofa with the greatest of ease ensuring that his piece of the move went very smoothly.

Everyone I interacted with was helpful and respectful; however, there are a few people that provided exceptional service that need to be acknowledged:
**Matthew P., Brandon G., and Erik R.
Matthew and Brandon were incredibly hardworking and well-organized, yet friendly and professional. This is the first time I had movers assist with packing, and everything was packed quickly, efficiently, and seamlessly. It was amazing to watch them work!
Also, a special thanks goes to Erik Ragland for being incredibly patient, calm, and kind to a stressed out homeowner! He promptly returned my emails and took my phone calls. He always put my mind at ease, making this one of the easiest moves we have had to date! This is a very well run company, and I will definitely get the word out to my friends and family! Thank you all!

The team that came to my home were friendly,thorough, diligent and honestly such a breath of fresh air of a team that worked well together and were respectful of each other along with your items – really amazing team I was given!!
The head of the team was London and he should be sought out to be given additional recognition on how well he directed the team and how well the team respected him ! Amazing team !

Please inform Larry that the team we dealt with from start to finish performed in an exemplary manner. Teresa checked in prior to move to make sure everything was on track for our scheduled moving date. The team of Matt, Andrew and Shane were on time and their expertise at packing our goods was top notch. The men worked right through and completed our delivery by 1:30pm that day. Shane even commented, “we left enough time for a round of golf”.
We have moved 3 times in six years, including across country and this move was by far the most efficient of them all. We did not have a single scratch on any item.
I really enjoyed the fact that all three members of the team offered ideas and asked questions along the way to ensure that we were completely satisfied with the placement of our furniture.

I really appreciate the work they did!!

Our crew was extremely meticulous, professional, efficient and courteous. They were kind of our knights in shining armor.

Tomas and Justas were very professional and very careful with the move. Thank you so much for that.

Great team that got our move done quickly and professionally.

The move was very smooth. The crew was friendly and energetic throughout the entire day.

We needed to get a crane involved for loading a washer/dryer through a second floor window, and that process (both requesting and the implementation) was seamless, thankfully.

Great crew chief. Smooth move

The team was conscientious and efficient

Gentle Giant is so wonderful and responsive. They are quick, careful and efficient and I will continue to use them for moves.

Wonderful, professional crew !!!!

The crew was fast & efficient packing up the trucks. They were always in motion.

The crew was fantastic. Friendly, efficient, always asking questions. Their teamwork and communication was excellent. Took excellent care of our belongings. The estimated time for the quote was 7 to 9 hours, they did the job in 8. All the competitors quoted 3 to 4 hours, and there is no way they could have got it done faster, so the accurate quote was very appreciated.

Kenzo and his team were wonderful. Very communicative, courteous, and professional – everything you want in a mover on a moving day.

Super helpful crew, polite, did not leave until job was finished. Would definitely hire again
!

I had a nail in the bottom of one leg of my hutch. I asked them if they could remove it for me and they did remove it for me. FYI. It was picked up with the last mover before Gentle Giant.

Extremely professional and friendly. We would definitely use your company for future moves.

Thanks, Gentle Giant! The team was fantastic! Great people who provided great service.

Every member of the crew was professional, polite, and efficient. Our items arrived in perfect condition. The staff was responsive about what rooms should receive which boxes!

The moving team was hard working, outstanding professional, amazingly courteous and extremely patient!

The team was punctual, excellent communicators, professional, and made a stressful situation easy. I will be using them for all my moves.

I was impressed by the professionalism, the courtesy, and the efficiency of the team of movers who assisted me. Mine was a VERY difficult move–as a professor and a lawyer, I have over 4,000 books, which needed to be moved out of a fifth-floor walk-up apartment. But the men were more than up to the task and exceeded my expectations.

All of the staff, including the sales person, coordinator, and truck crew were very friendly, attentive, courteous, and efficient. They were all a pleasure to work with, on both move days.

We had a 2-day move. 3 of the 4 crew members were the same both days, which was great. The 4th other person each day was also very good. They all took great care with our furniture and belongings and were very efficient – so efficient that our move cost ended up being lower than the estimate.
Austin H. led the team so well and kept everyone on track. Zach C., Brandon T. Dan B. and Matthew B. were all great. It made the move so much less stressful!

We had an excellent experience using Gentle Giant again (first used back in 2009). Rachel Welch was very easy to work with ~ we had to change the order of operations, and this posed no problem whatsoever. The guys who helped my in-laws move items to and from their storage were terrific! Very professional and super accommodating. They were very understanding as Habitat and the recycling center refused one of the items, so we had to have it delivered back to our storage. Would highly recommend and will definitely use Gentle Giant again.

Everything went very smooth the 2 gentleman that helped were very professional and did a quick job.

We had a complicated move featuring interstate shipping, three month-long storage, and a Manhattan apartment destination. The pick-up crew was pretty good. They were very careful with out items and packed them very well. Nothing broke in the long distance move!

They were, however, very slow. I think part of it was our building. However, the one bedroom move took close to 6 hours. We do appreciate how careful they were, but wanted to note it took longer than the estimate.

Absolutely great at figuring out how to get items through tough places. Great attitude.

All Gentle Giant personnel from estimator to the scheduler to the crew chiefs to the members of the crew were terrific! All were knowledgable, professional, friendly, courteous and efficient.

Andrew and Matt were outstanding and took great care in our move.

The two teams that helped us move were equally proficient, friendly, and attentive. So far, only a couple of items have been broken, and I’m pretty sure we packed those ourselves. Andrew, Matt, and Zach, who helped ready us for the move the day before did spectacular work, which also characterizes their move-out efforts, which were made all the more difficult by near-nonstop rain. You’d never have known (other than that they were drenched) that they had this kind of adversity to cope with. On the other end, the move-in crew were all top notch as well. It was a hot, humid day, but they just kept plugging away, never losing sight of the need for care and gentle handling. Bravo to all concerned!

Bambi, Teresa, all office staff and movers very very professional and organized throughout. Would highly recommend!

Gabe, Raul and Silviu were fantastic. Arrived on time, surveyed apartment and got right to work. Communication with the team was great. Met at new apartment and they quickly unloaded goods and put put bed and couch together. I used Gentle Giant two years ago to move my primary residence. I had a great experience then also.

Amazing young men, respectful, communicative, efficient, detail oriented and friendly. They did a great job!

The crew was incredibly polite, professional and friendly. They dealt with an insanely heavy antique piano without a single complaint and even made it look relatively easy, although I know it wasn’t.

The entire team, Mihal, Rokas, Mircea and Sean went above and beyond to be careful with all of our belongings. They were polite. The team worked together to move extra heavy tools and equipment that my husband has. We asked them to bring them around to the back which meant they had to go around our neighbors townhouse to get to our back sliding door. There wasn’t a moment of hesitation when we asked the team to do this.

Our movers were efficient, friendly, and made our moving experience so much less painful. Everything was at our new place in one piece and in the correct places. We appreciated them so much and we won’t move without gentle giant again.

Our moving team was excellent, polite, solution oriented, efficient – true professionals.

London and Ben worked very hard through the day. They worked well and efficiently together. They asked questions to make sure what items would move and were careful packing. On the other end they made sure items were placed in the correct location, again very carefully. Second time Ben helped us with a move move and it was good to see him.

Honestly, kudos to building an incredible company with great people. From the initial estimate/quote interaction I got from Matt, to the great customer service I received from Dominique, to the hardworking, careful, attentive yet efficient team sent on the day of the move (Javier, Andre and Erick), every interaction was a positive one. Thank you for supporting what can be a very stressful process, in a positive way.

We had an exemplary moving experience with Gentle Giant. After 27 years at one home, moving was challenging to contemplate, and we couldn’t have done it without GG! Every person in the crew was pleasant, optimistic, helpful with useful suggestions and INCREDIBLY hard-working and careful, with two individuals deserving special note. Voinescu ran his crew with a high level of competence and ability to “pivot” quickly when we needed to change our minds about furniture placement and such; he is excellent. Gerard also was a mainstay for us, helping us in so many ways to tackle the impossible. They know how to move…everything…and even worked with us to assemble and place furniture in optimum locations in our new home. They also managed to move us under the original quote amount. I would recommend GG highly to anyone contemplating a move; very professional and personable. What more could one ask for?

The best movers ever! Very competent in scheduling and the guys that show up to do the move are always kind, competent and on time. Our second time using you and you will be the ONLY movers we ever use in the future!

Rather than something to improve I wanted to note that the 3 gentlemen that came to move my items were exceptional from the start.

I did my best to provide access to the truck to park right next to my door but unfortunately due to 3rd party vehicles they could not. They had to park at about a block away and dolly all the items and they did carefully and with great energy! I was very pleased although I felt bad.

They deasembled and assembled the items and carry all items carefully and with patience even though some items were very heavy.

I am very pleased with how they handled everything.

Absolutely nothing to complain about! Smooth operation and cool guys.

Wonderful crew, professional, patient and efficient. The took very good care of my client and his artwork.

I appreciate the organization, honesty, and caring of the company.

The crew I had was amazing! From my initial consultation with the sales department – to the end of the move it was top notch. Sean was great giving me a call ahead of time to let me know he would be there in 30 minutes so I could prepare. The rest of the staff came up to me and shook my hand, looked me in the eye and introduced themselves, so right away I was not worried about who may have been in my “old house” and “new house”.

The whole time the staff keep me updated and was more than helpful -always asking if I needed anything along the way.

I do not plan to move anytime soon, but if I do so again it will be with Gentle Giant.

Team was exceptional, particularly Danny and Vee. They were incredibly thoughtful and conscientious – remembered everything we told them and were very efficient!

I work in politics and I’ve moved 26 times (actual number, not exaggerating) in 18 years. The move with Conor and Leon was the best of all moves. 15/10.

Our three GG movers were accommodating, careful, professional and patient. I would HIGHLY recommend them!

I had an exceptional experience with Gentle Giant, in particular with Donny V. and Kobe V. as my crew. They were professional, friendly, expedient, and polite. Easy to work with and it was an overall pleasant experience. Big thanks to Donny and Kobe!

The moving crews both at pick up and delivery were great! They were prompt, polite, and very careful with my belongings. They also communicated well. The same can be said of the people I communicated with to set up the move and to get boxes delivered.

Moving has been stressful for me because it is such a big life change. I selected Gentle Giant for my move from Brookline, MA to Washington, DC because I had had such a positive experience with the company 11 years prior (when I moved from Boston, MA to Brookline, MA), and I had a similarly positive experience with this move.

Jack and Nick did a tremendous job. I have used Gentle Giant a number of times over the years. Gentle Giant is by far the most professional moving organization that I have worked with.

Luke, Robert and Shane were all fantastic! They were very professional and thorough. Our move went very smoothly thanks to them. They were a pleasure to work with and we will be sure to share their names with family and friends. We are very appreciative and grateful to them for helping us move! Thanks again!!

The team was super speedy, organized, friendly and provided a great experience! I was surprised when they offered to help unpack the boxed kitchen stuff so I don’t have to unpack them myself and deal with carrying and recycling them after. Highly recommend!
My contact Andrew was also super responsive and made me feel at easy and that I could rely on him to get things processed quickly!

All I can say is the 6 men we worked with over are 2 engagements were outstanding. Jim and Tom were the 2 leads and were exceptional. I said no to being a reference simply because I don’t like recommending services to others, but your team is the best.

The team worked very hard on our move and did a great job assembling the furniture. They were respectful and friendly and took care with our move.

We had a piano moved to our new home by a very competent and professional moving company — but they were not professional piano movers, and found that once they got the piano to our home, they were not comfortable completing the move and putting the piano in its new home in the basement. I now had a piano in my garage, in the humidity of summer, and wanted it in the basement QUICKLY, but without damage to the instrument, my floors/stairs, and most importantly, the moving men! I contacted Allston Piano Movers (Gentle Giant) on a Thursday, and after they reviewed my photos of the requested move, confirmed they would send a crew out just a few days later, on Monday! They arrived as scheduled, and made it look almost EASY to move my EXTREMELY HEAVY, 100+ year-old upright into the basement. The key to moving pianos is having the right equipment, and the right know-how, and they had both. I had worried when the other company couldn’t do it, I’d never realize my dream of having the piano in my home — but a few days later, the move was completed by Gentle Giant!

Very positive experience. The crew was extremely prepared and efficient. I was very happy that John was assigned to my move as he had previously helped with a similar move – so it was very helpful and much appreciated to have him lead the crew.

They were very careful moving the items – I didn’t have to worry about a thing. And they managed everything with little guidance. In addition, it was a rainy day – but they were prepared and ensured everything was fine.

Very confident in GG’s services as I continue to have positive experiences as a repeat customer.

The crews on both ends of the move were extremely professional and quick. Moving is never fun but Gentle Giant makes it stress-free which I have always really appreciated.

My movers were exceptional and incredibly patient with me! I’m a little bit of an anxious mover, and my two movers helped me pack up my remaining bits and bobs and took care of everything quickly. I could not be more grateful to have had their help!

This was the best move I’ve ever had! This team of guys went above and beyond, were exceedingly careful and polite and worked tirelessly the whole time. Sure, I could have potentially paid less elsewhere but no way would I have gotten this level of service. Just outstanding!

Both crews were very professional. They reached out with their approximate arrival time and quickly tackled the job.

Craig and his team were incredible.

The three young gentlemen who did the move were pleasant, efficient and on time. They knew what they were doing and did it well.

Scott and his team were excellent. They arrived on time, did an amazing job taking out windows and moving furniture from the 2nd and 3rd floor trinity house and the many boxes by stairs too. They were friendly and accommodating and just great!

My husband and I continue to use Gentle Giant for our in-house moves because they are professional, polite, efficient, and prompt. Our movers , Dex V. and Dakarai V. had those attributes as well as a gentle caring spirit for our home, our furniture, and us.
We also appreciate Dominique P. for ensuring everything was in order for a smooth timely process.
Our 2023 in-house move was indeed a pleasant experience. We thank you for that!

”

Guys did great

Thank you so much for delivering the contents of my POD. My location made it difficult to park the container on my street or driveway, so you were an amazing help!

The movers were excellent, careful, and very quick!

Our crew was extraordinary. Please I hope we are assigned then for our phase 2 move. They were quick, thorough, kind, easy to give direction and follow thru. We switched our move from 2 day to all in one day and it went so smoothly.

good work

Crew leader was efficient – stated his timing goals and met them. Organized team well. Was respectful of my wishes. Offered suggestions on packing that were helpful.

Amazing Peter and Tim. Flexible and pleasant, very pleasant…

Excellent.

The guys were personable, efficient and very professional.

Danny M. was absolutely extraordinary as was his whole crew every day. He went above and beyond to ensure a smooth move even beyond what I would expect from a moving company. As one example, Danny went to Home Depot after hours to get furniture pads for our furniture and other things he believed would be helpful. Then, we had a decorator bringing in some furniture separately. They didn’t have furniture pads on it and Danny noticed that one of the pieces would be likely to scratch our newly finished floors. He gave them furniture pads and asked them to put it on. Likewise, he was extremely flexible throughout the move, had thoughtful suggestions for sequencing and efficiency, and clearly genuinely cared about our needs. The whole crew was amazing, friendly, helpful and a joy to work with. I cannot recommend Gentle Giant highly enough and will do a Google review as well! Thank you, Danny and team!!!!!!!!!!!!!

I cannot say enough good things about the team I worked with! They were self-sufficient and respectful. They wouldn’t let me touch a thing and worked quickly!

The fellows were absolutely great – professional, friendly, fast, helpful, adaptable, etc. Can’t say enough good about Mat, Paul, Paul and Victor.

Everyone on the moving team was professional, courteous, and very careful with our items. We were completely happy with the team and the move. Thank you.

I was not present for the move, so my son handled it. Everything went well.

Tom and Caleb showed up punctually, and couldn’t have been more friendly, helpful and professional! The quickly reassembled our heavy sectional sofa and helped flatten the area rug while connecting the pieces – (we were doing only “in-house” work after having windows and carpets cleaned). On their way out, they even helped move an easy chair in our living room that I hadn’t moved back into position yet! We have used Gentle Giant several times over the years for home moves, storage and in-house moves of heavy furniture. We will never use another moving company!

You have a friendly staff that works efficiently and professionally. Everything arrived at the new apartment undamaged and was placed with care, wherever we requested. Excellent job, worth every dollar.

Matt and his crew of Michael and Brandon were not only extremely hard working, they were very professional and absolutely represented the company with integrity and professionalism. They were all very respectful of us, our home and our belongings. There is no better group that we would recommend!

Everything went great! Thank you so much to your team for making this part of our project seamless.

It was simply THE BEST experience we EVER had when moving home! 3 smiling, young men descended on us and in no time, with extreme care, loaded the van and transported our home to Kingman, to set everything in its place and make sure that we don’t need any additional assistance. And all that, at a reasonable price!? I will recommend Gentle Giant to anyone who fears the stress of a move, because the stress vanishes instantly when Gentle Giant’s van parks outside your door!!

Darius, Jack & Mangirdas were all three superb movers. They made my move go smoothly & efficiently. They were very helpful & were willing to move my boxes where needed.

Over the last 30 years, we’ve moved four times between the West and East Coasts, and our latest move was from New York state to Spain. We have used Gentle Giant every time because the company is consistently reliable, professional, and friendly. I remember reading Larry O’Toole’s quote once that the employees always come first–if you treat them right, they show up to work in a good mood and have positive interactions with the customers. Truer words were never spoken. We like you company’s work ethic and have referred you many times. We also trust the companies that you partner with for more involved moves, like ours across the Atlantic.

Confident experienced people with fantastic customer service skills. That is what makes the difference for your company and why I am willing to pay more to use your company.

The young men were professional, friendly, and very efficient and completed the job in a timely manner.

Everyone was amazing. Thank you so much.

Thanks very much for such an easy, professional move!

Vasile, Andrei, and Karun we’re incredibly efficient, kind and careful. It was a wonderful moving experience!

WOW! This is my second experience with Adrian N. as on-site team leader this summer, and I can’t say enough about what a great job he did on both occasions. His team – Zach P., Herbert R., and Tom T. – were also fantastic. The whole crew was careful, thoughtful about what they were doing, and efficient in getting the furniture wrapped, loaded, unloaded, and unwrapped. They were kind in asking my opinion about placement in the new space, offering suggestions but more than willing to rearrange if I had different ideas. It was as if they made me part of the team and incorporated my input as needed into their tasks. My family has one more move to go in early September and are hoping very much the same crew will be available.

Jeremiah was extremely knowledgeable, informative and pleasant to work with. He communicated what he planned to do, why and followed through. I definitely recommend him for other moves.

I was very impressed with the movers and the move. Monte & Johnny were excellent and hard working. The experience went smoothly even in this very difficult neighborhood. I appreciated their expertise and the placement of furniture in the new apartment was appreciated.

everyone was pleasant,easy to work with,i would diffently recommend them..thank you

They worked very hard and were outstanding

Both crews worked in Assisted living units and were careful and respectful. Thank you.

”

I have moved with Gentle Giant several times over the past 20+ years and have always been 100% happy! Your employees are excellent.

Luke head crew leader and his team amazing workers professional, pleasant and swift. Took excellent care of my items and said we will make it as stress free as possible
Excellent service, happy I chose GentleGiant
They even called me ahead of time if they could start earlier loved that respectful
Your team are well trained and professional to a T. Love it!
Definitely highly recommend your company , and good rates , honest
Thank you

The 3 gentlemen were fast, professional, helpful. Due to their work you guys will the only moving company I will work with moving forward.

The team leader, Dex, was socially, skilled, efficient, and kind. His crew, Leon and Kobe, were also very professional. Dominique, who coordinated the move, was responsive to all my questions.

.We had a very positive experience with Gentle Giant that involved a number of different parts. Our first experience was loading up in our Sharon home. Chuck was leading the crew and he and the rest of the team were terrific. We did have a hiccup in that we did not realize that we had an extra heavy piano, but once Chuck realized he was able to arrange for the piano moving crew to come for the piano. The piano crew was also terrific and I appreciated quickly hearing from Issac in QC to help make a plan for the rest of our moves. While it would have been helpful to have realized from the beginning that we needed special piano movers, I appreciate that things do not always go as planned and appreciated the pivot and support we received during the process.

I can’t say enough about my experience. Every person I dealt with was so professional and made me feel comfortable with move. I also had a crated high value item and was so impressed with how that was handled. Started with Patrick Donovan and Terrence Fitzpatrick. Terrence was superb!!! Communication was impressive. All four men that moved me. Two in RI and two in FL were kind, professional, humorous and worked fast and hard. I have already and will continue to tell everyone I can about my experience and if they are looking for a great company, Gentle Giant is who they should use. I know I will for any future moves. I would be more than glad to be a reference to any potential customer. Great job in a current world where mediocre is the norm but not with your company. Also I was referred to your company by someone else who has used you multiple times.

The moving team was exceptional and made a stressful experience easy!

The guys are great – professional, kind, caring of furniture and office / home.
I think I have worked with one of them before. You guys moved my home last fall through a 3rd party- I’m not sure I complimented the team. They were tipped but I did not get to tell you all how AMAZING they were, top notch! (Dec 2022, Ledge Rock Road Concord MA) whatever team that was – they came again to move a piano.

Anyways, the two men here yesterday were awesome. Nice, hardworking, professional – what more is there!

careful polite very helpful

This crew was exceptional! They were polite, efficient, careful, performed as a team, and had a great attitude with me and each other. They exceeded my expectations. You are lucky to have them and I hope they are rewarded for their efforts.

Our experience with GG was amazing! The team of 5, young men, that showed up to assist were professional, clean, and dressed in a uniform (no doubt what they were there to do). Each one was helpful and polite. They were able to help us navigate packing, moving some things to an apt, some things to our storage unit, and some things to long-term storage. They were able to help us determine what would fit into our smaller space and what would be better in long-term storage. The entire crew we had over 3 days was the BEST; Tanner x 2 days, Houston, Aaron, and Matthew x 3 days, Sean x 2 days, Ignis x 1 day, and Andy x 1 day. We can’t say enough good things about these men. We will recommend Gentle Giant to everyone/anyone who is in need of movers and we will use them again for our next move.

absolutely phenomenal experience from quote to final sign off – thank you!!!

The movers were so helpful and kind and were incredibly efficient. I appreciate that they worked with me and kept me in the loop throughout the entire experience.

This is the third time we’ve used Giants to help with a move and the first for a long distance relocation. We could not have asked for more professional, expedient, and trustworthy crews on either end of the move. We were especially impressed with their handling of mint condition antique furniture–not a scratch! I only trust Gentle Giants with my household moves. They’re the best in the business.

From start to finish, everyone was responsive, experienced, professional and efficient!! Super friendly and worth every penny!
Monty, Josh, Corey and Ben were amazing, helpful and fun

All 4 movers were incredibly hard workers and friendly. They worked tirelessly in very hot conditions without complaint. All boxes/furniture were placed in the appropriate locations and if there was confusion, I was asked where something should be placed.

Very happy with the service and kudos to Shane and his colleagues.

We had a great experience with our Gentle giant team. The leader of our team was excellent – he was clearly experienced, knowledgeable and reassuring. He allowed us to relax (as much as you can on a moving day) and have confidence that everything would get done. He and his crew were exceptionally responsible and courteous. Couldn’t have asked for a better team.

Great experience, from online inquiry and application, to quick follow up phone call and confirmation. The crew arrived on time and worked quickly and communicated clearly. The movers, Talon, Richard and Matt had a couple of very heavy and awkward items to move for us and they handled them very well. They were professional and pleasant all day.

The movers were all very careful and professional.

This was our 3rd move with your company, which rather speaks for itself!! Excellent service from start to finish. In this case, I will especially point out the crew of: Andrew, Tim, Bridget, Caleb and Christian for their courteous and excellent work.
Thank you once again, Gentle Giant!!

The crew was accommodating and polite and professional.

The young men who moved my things were from Romania. They were extremely courteous, helpful, polite, and hard working. They took great care with my things. They listened and asked the right questions. Great attention to detail and very focused on their work. They made sure they had done all they could to move my things into the right places.

Our move was great! The team went above and beyond before and during our move to make sure everything went as smooth as possible.

These guys were truly amazing. Quick, efificient, polite, and helpful.

My movers and I joked that they would break my bad luck with moving companies and they sure did lol. They were exceptional with time, communication, efficiency, and even helping me to arrange and organize my apartment. My love with Gentle Giant was stellar and I will be using them for my future move. I can’t stop boasting about how excellent my move was. Thank you!!!

Ben, London, Jack, and Alex were awesome! Their teamwork and professionalism while moving our stuff made the move as stressfree as possible.

Gentle Giant as a whole was fantastic experience, both with the front office/reservation and with the day of move.

Friendly movers, move went really smoothly and quickly and the pricing estimates were accurate.

GG made our large-scale move from Dover, Ma to our new apt in Boston, MA a complete breeze. Each day when GG arrived, there were no worries or issues to speak of. Rob L.(sales rep) and Zack B. (moving lead) were amazing along with all the other hardworking movers that day. Zack and his team made sure that everything was placed properly and that all our belongings were handled with care. We would use GG again and already told our friends about our experience.

Gentle Giant is the BEST. I had a last minute move and arranging it with GG could not have been easier. I was very impressed with the quick response time, kind and courteous introductory conversations, and appreciated the zero-stress environment for receiving and accepting a quote. Plus, navigating the website was awesome. The two gentlemen who handled my move were incredible—so professional, proactive, and knowledgeable. They were very self-sufficient and handled logistics with my lobby/concierge, truly leaving me to relax. They handled my items expertly and went above and beyond in securing and protecting everything. They were fast, very communicative, and just overall fantastic. My parents were present as well and still raving about how awesome the GG experience was from start to finish.

Chris and Dante were very professional. They communicated with me appropriately, letting me know when they would arrive at the multiple stops required for my move. They worked very hard and were always polite and friendly.

All of the movers were friendly, professional and respectful. They were a great crew to work with, and were very helpful.

We could’nt have completed as quickly or as carefully without their help.