Moving Company Reviews

Great team. Very professional, courteous and thorough.

Everyone was extremely helpful and polite. They made it an easy process.

Staff was awesome, understanding and accommodating.

The guys were cheery and calming. They did a great efficient job!

The moving crew was professional, friendly and hard working. They did an excellent job.

Best moving experience I have ever had.

The guys were so helpful and efficient.

”

We have moved many times with Gentle Giant, and if I have to gain it will be the same. Always recommend the company to family, friends and the many real estate brokers I know.

Ours was just a small move, bringing furniture from our house over to our son and daughter’s new house. Our two movers were friendly, professional, and got the job done in a safe and efficient way. Just what I was hoping for.

Great job with our piano!

I was incredibly impressed with the entire crew, but especially Jeff who headed the team. When Jeff and his team showed up, we showed them a massive amount of stuff that needed to end up in a number of differently labelled boxes in different corners of a large storage room, and they calmly took note of the carnival in front of them and got straight to work. They always checked in with us about anything they were unsure of, handled all our possessions carefully, and watching them lift some of these pieces of furniture was truly spectacular. Jeff in particular was endlessly patient and supportive of our questions, and never rushed out of a conversation despite having a lot on his plate. When they got to our storage facility up in NH, they unloaded swiftly and with great attention to the different areas to store the items.

The elevator in the building that I was moving out of was broken. It meant that they would have to take the stairs for a 4th floor move. They did not complain and were still very efficient and positive! That is extraordinary! I am so so pleased!

The crew as with past crews we have worked with simply rocked!

The crew was very friendly and professional. They worked around our dog, and also kids during the unload.

My 3rd time using GG. his time for my Mom in RI. As usual the young men were efficient, caring and resourceful. The were suddenly short handed (2 instead of 3) but they never complained and came through with flying colors. Thank you Colm

We LOVED the guys that moved us out! They were incredibly respectful and efficient. They deserve all the kudos!

We have used GG for our moves in the past. Movers have always been professional, courteous and efficient.

love your company’s efficient service!

The crew was absolutely wonderful!

Your teams were great to work with; very respectful, careful, and fast. What more could a customer look for?

Professional, efficient, kind, respectful and great at trouble shooting. A wonderful experience. Great guys, great company. Fabulous experience with Andrew and Dominic . Would definitely use again and refer without hesitation. Excellent customer service. Quick responses, great follow thru !!!!!

Thank you.

The whole crew was very professional and efficient. They did an excellent job on wrapping and ensuring the safeguard of our valuables. Once the move was done they were very helpful and patient with rearranging the furniture to fit our home.

Movers were great! They arrived promptly, treated our belongings with great care, and were happy to arrange everything just how we wanted. I came away very impressed and will certainly use your services again the next time I move!

I was very pleased with the crew of Donny , Andre , Octavian ,and Zachary -very professional and friendly.

Ryan L. and his team were outstanding. They were professional, respectful and very well trained. They were positive, polite, and very hard working.

If you look at our history with Gentle Giant, you will see that we have used you for quite a few moves in the Boston area, and out of state twice. Of all those moves, the crew that moved us to Vermont on the 12 was really exceptional. Very hard working, pleasant, tried to please us in every way possible, polite. We just can’t say enough positive about the four guys who managed the move. The crew chief was really exceptional.

The crew showed up right on time. They worked. Quickly and it was a really easy move.

Our 2 movers were friendly and very efficient. We were very pleased with their efforts.

Fantastic crews bth in NY and Massachusetts. We had used Gentle Giant in the past and would not use any other mover.

The whole team was wonderful to work with!

Early, professional, courteous, checked in repeatedly with me, efficient, overall. So nice actually WANTING to give feedback because a vendor made an otherwise stressful process so smooth.

The Gentle Giant movers were just terrific, arriving on time and so efficient they couldn’t have been better, the best we’ve ever had and I can’t say enough good about them! Instead of being a nightmare, our move was a great experience! They made it all so easy, they worked very hard and were so happy and polite and gladly offered and even suggested additional help, you just had to ask if you needed anything! In addition, the move was well within budget. I couldn’t be happier!

Sensational as always, this crew was exceptional

”

Andrew was easy to work with for the schedule. The guys on the day were great in assessing the situation were great in planning the move to the two destinations.

The guys that helped me move were very professional, got the job done quickly and I found the process much smoother than I expected.

We’ve been repeat customers for forty years through many moves. You folks are the greatest

Everything was great from start to finish!

Gabriel and his crew were really exceptional. They showed up on time and immediately went to work. They were careful with everything and very organized.

I’ve used Gentle Giant for two moves now and I’ve been very pleased with both experiences. Everything has gone very smoothly; I know I can trust that Gentle Giant will take a careful and personal approach towards my possessions. It’s great to not have to worry about how my moving day will go! And the estimates were always in line with the final bill–no surprises.

I especially appreciated the careful safety protocol in the times of Covid-19. That was just one less thing I had to worry about.

very fast

The crew was amazing. so fast and efficient, as well as polite and friendly.

Efficient, professional & careful movers. Very pleased.

These guys were amazing. Friendly, courteous, professional. They way they worked as a team was a pleasure to watch. All along be extra careful with all of our stuff and taking extra care with the walls, floor and stairs in our new home.
Evan, Talon, Matt, Randy and Andy were truly a pleasure to work with. I would highly recommend Gentle Giants because of them and the fine job they did.

I have used several moving companies in the past and the Gentle Giant crew was the fastest, most efficient moving crew out of all of them.

All the young men that were involved in my move were very polite and willing to help me in any way they could. They were also very organized and efficient.

Our crew was exceptional, they were fast, hardworking, respectful and kind. It was a hard job and they did it with grace and without complaining. Excellent!

THE 2 EMPLOYEES WERE GREAT ! VERY EFFICIENT, CURIOUS,KNEW EXACTLY WHAT TO DO !

IF I HAD A MOVING BUSINESS I WOULD TRY TO CONVINCE THEM TO WORK FOR me !!!!!!!!!!!!!!

FOUND YOU FOLKS IN THE PHONE BOOK

Tony R.was the ultimate Crew Chief. He was incredibly attentive to a VERY complex multi-day, multi-truck move (which was already emotionally straining!) Gus turned a “war zone” like basement into a clean, cubed floor ready to ship during our pack and prep – I was blown away.

On move day we were up against the clock with a lot of work to get done by 5PM. The entire crew was magnificent working efficiently to empty the house and detached garage with planning and precision. They even tackled a 600 LB safe up a bulkhead – we should have filmed it. A HUGE ‘Thank You’ to Tony, Gus, Ezra, and Andrew for their hard work, kindness, and attention to detail on 90+ degree summer days.

Shane and Luke worked very hard and neatly. They are nice young men and did a great job delivering my items from storage.

My Giants were Andre and Nat. They were terrific.
I have made 5-6 moves within Cambridge over the past 22 years, all with GG. I would not use anyone else.

Andre and Ishmael were fantastic and worked their asses off despite all the wrong conditions (rain, rush hour, spotty loading situation at new place). They were able to quickly take apart and put back together furniture items and weaved heavy furniture through tight corners without a mark or scratch on anything. They deserve commendation.

Your movers are absolutely extraordinary!!! Issac, Ben, Colm, Kevin,Matt and Chance(?sp). They were WONDERFUL! Careful, polite, fast. They made us so glad we chose Gentle Giants. We had complete confidence in them! AND THEY WORKED SOOOO HARD…. It was such an exhausting move, but you would never know it to look at them… any move or referring anyone, ITS ONLY GENTLE GIANTS FOR US!!! Thank you so much!

The movers were very professional and willing to help any way they could. They were very personable, polite, and
and caring about the items they were moving. They never complained about the heat, but were upbeat
and happy to help. I cannot say enough good things about them. I recommend them without question!!

And everyone I spoke with prior to move with questions also couldn’t have been nicer.

The Gentle Giant Team showed up on time and were incredibly efficient at moving our furniture and boxes. They protected items well and worked quickly to pack up our stuff, transporting it to our storage barn and unloading it all. They went through all of the information and made sure everything got packed and delivered. The advance discussions were helpful and offered plenty of opportunity for me to revise the number of boxes and pieces of furniture. All went very well.

Nuno, crew boss of Allston Piano did an exceptional job of prepping and moving my 7’ Steinway Louis XV Grand piano. While all aspects of this experience were exceptional (Andrew scheduling, and the rest of Nuno’s crew), Nuno himself was exceptional. I have been a piano technician for 46 years and I’ve seen a lot. Nuno is a credit to your company, and I’m grateful for the care to protecting my beautiful piano!
Thank you, Allston Piano/Gentle Giant.

Our moving experience was exceptional. They arrived on time and gave us a courtesy call ahead of time. I was able to show them where to park and gave them an overview of their options. They took some time to position the truck and loaded our boxes very quickly as well as our larger items.

We were able to make it to our house before them even though we left after but my assumption is they stopped for gas and are limited to a specific speed causing this. Unloading was very straight forward and they were able to complete everything with minimal direction.

They went over the bill with us to ensure we were aware of everything and did a walk through to confirm it was to our satisfaction.

Andrew Kuhn did a fine job coordinating this piano move for our family. My husband and I have used Gentle Giant several times in the past and have always been very happy with your whole process.

I’ve had your guys move my Yamaha N2 avant grand twice and they’ve done a great job. No complaints.

Great move, as always with Gentle Giant

It was nice to spend the day with a very professional group of respectful young men. They worked so well together. I am a Gentle Giant fan!

This was a fantastic moving experience from start to finish. From the very first person who took my call, he was incredibly helpful and straightforward. All the pricing was upfront. There were no ridiculous add-ons, they didn’t make me do extra steps. The process was simple, quick and easy and I was able to get the whole moved booked ASAP which was important to me b/c I was moving in just two weeks.

The move itself was excellent as well. The crew was on time, super helpful, packed all my items carefully and in a very organized and efficient and highly trained / skilled manner. Everything arrived in the same status as it was before the move! I especially loved the closet boxes which kept my hanging clothes hanging the whole time so nothing got wrinkled, etc. Saved me a ton of time and headache.

The moving crew of two men were very professional and skilled and I cannot say enough about them. Huge assets to the company. Would recommend to anyone!

The work was first class.

Each of the “Gentle Giants” who assisted in our move (7 total) were outstanding professionals who worked quickly but safely throughout the entire process. We could not have asked for more.

I also want to give a shout out to Jackie Soper who was fantastic at helping navigate the entire process, from beginning to end. Her responsiveness, professionalism, and overall kindness was very much appreciated, as was her willingness to work directly with my office to handle the billing/payment. Three cheers for Jackie!

Andrew was an excellent crew chief and the whole team was cooperative and friendly.

very polite and professional

The experience was very positive. Greg C. came out to do a walk through which was full of helpful information as well as drove a very accurate assessment on the shipment. I had multiple experiences with Erin/Teresa which always exceeded my high expectations. And the two crews lead by Issac and Robert were professional and personable. I can’t say enough about the experience throughout as well as moving day itself. Together we built a plan and GG executed it flawlessly. THANK YOU!!!!

I’m a repeat customer who had a positive experience in the past. And this shipment was even better.

Amazing job

Everything went really well! The movers were professional, friendly, careful, and did a great job moving some of my challenging items.

My extended family has used Gentle Giant exclusively for over 20 years. We are constantly impressed with the level of professionalism and efficiency of the teams. More importantly, I have never spoken with a Gentle Giant employee who wasn’t a lovely person – every single member of my crew was just so pleasant to work with and helpful in ways that go above and beyond. This is absolutely consistent each band every time we have worked with Gentle Giant. The moving services are exceptional, but it is the people who truly make this a great company.

The movers were efficient, courteous, and friendly. It went very smoothly and I really appreciate how easy they made it.

Those two guys were the best. Very nice

Mitchell and his team were outstanding! Professional, knowledgeable, courteous, easy going and just all around wonderful people who were really great at their jobs.

My job was not easy, I was not as organized as I should have been- and we moved into a 3rd floor walkup apartment in the heat and humidity of North Carolina in early August- and the Gentle Giants didn’t complain once- and they had to carry a washer, dryer, couch and way too many books up those stairs!

I was referred to Gentle Giants by a neighbor and I have already referred them to two other friends and am talking about it to friends and family. Moving sucks and your folks made the actual moving of things as enjoyable as it could be.

Will C., Eli R. and Jack T. are the nicest, polite and hard working men. They put us at ease and handled our belongings as if they were their own. They were very accommodating and made what could have otherwise been a stressful day smooth and easy. I would highly recommend each of them.

I think what sets Gentle Giant apart from other moving companies is the movers’ mindset of helping in any way possible asking along the way if everything is satisfactory. Movers are also willing to accommodate the customer when it comes to asking that a piece of furniture be moved from the basement ;a request outside the standard protocol. The company is definitely interested in pleasing the customer and adding a personalized touch. A mindset welcomed in an otherwise stressful time!

Mark and his crew were very professional, prompt and efficient. They made it so easy and went the extra mile to even fix a shoe rack that had to be assembled. They didn’t leave until we did a final walk through to make sure my furniture was in all of the appropriate places. I could not have done the move without them and will definitely be using Gentle Giant for my next move!

The movers were great, especially because they were totally willing to reposition items that we had thought we wanted in one place but, after seeing them in place, realized belonged elsewhere.

This is the third time we have used Gentle Giant for our daughter’s move.

Every time it is an excellent experience! The guys are friendly and helpful, and do a great job being careful with everything.

Thank you so much!

the movers were great. very courteous and respectful. They worked very hard

The crew was wonderful…friendly, polite, flexible. Couldn’t get my sofa bed out of the bedroom, but later sent your expert, Rudy, to figure it out. It arrived the next day. The problem was handled very professionally.

My family and I have done business with Gentle Giant three times. We love the service. I especially like the packing and boxing of my items. The GG team works quickly and precisely insuring a safe move. The movers are professional and polite. Having Gentle Giant move me and my family members items is outstanding.

I had not asked at the time of my booking for any services related to moving my furniture into a storage unit. The guys came prepared and wrapped everything up so it was ready to be put away for as long as I need it to be. They were clean, quick, courteous and efficient. There was a bit of a backlog of movers at the storage facility and one in particular was monopolizing the elevator. The GG guys took charge, in a respectful way, to make sure that their unloading time wasn’t unduly extended by wait time for the elevator.
This is my second move with GG and I will never use another moving co! You are hands down superior to two bad experiences I had with other movers.

The movers were so friendly and efficient. They even went above and beyond to bring some loose things that were hiding behind some of the furniture!

The team that moved us really hustled. We were done in less time than expected. this was our second move with Gentle giant. sorry, it will be our last – my husband refuses to move ever again!

Worry free move! Crew takes care of everything & then makes sure you like where they put everything! Great guys – friendly & extremely efficient and careful. Fast!

Gentle Giant staff, from first contact to move coordinator to packers to movers, were friendly, professional and helpful.

Reliable. Professional. Personable. The crew was fantastic. We actually had a good time working ‘together’ and having light conversation about sports, music and living in different cities…and at the same time everyone was extremely productive! It was great to see a familiar face (Chris) and to also be remembered by the team as a client they enjoyed working for and with!

The two guys were terrific. They were efficient, competent, and great listeners. They were in and out, very respectful, and thoughtful. They observed COVID to my satisfaction.

Very professional and fast

Our movers were phenomenal. They were punctual, courteous, professional, and went above and beyond.

They are so fast they do not waste time or fool around They get the job done

Joe and team came in ready and prepared! Introduced themselves, let me know how day would proceed and kept me up to date and/or asked question. Very professional, courteous and will recommend to family and friends.

Also, Pat D. worked diligently with keeping my move days straight and to answer all my questions prior to move. He was fabulous to work with.

This is the second move I’ve used Gentle Giant for, it was also the first time there has been any damage to anything at all, a cable in an electric recliner was severed during reassembly by the team. However, for us it is of little to no measurable cost that we can see but it is the only reason that the experience wouldn’t be rated any higher. It was a situation that was easily missed by the crew, and one that was only barely noticed later due to organizing, not use.

the entire team was great

My movers did an excellent job. They went above and beyond and were very professional throughout the experience. I’m very happy that I called Gentle Giant for this move.

Andy and Randy were amazing. They were professional and quick.

Efficient!

The guys could not have been better! On-time, attentive, even helped me fix a few things that were broken, and great energy first thing in the morning.

This was a complicated move but gentle giant made it pretty straightforward. No complaints.

Fantastic all around — professional, courteous, punctual, skilled. THANK YOU.

Though moving in the time of COVID is difficult, my move with Gentle Giant was great! Everything went smoothly; my movers Robert and Adrian were kind and responsive and thorough. Also, corresponding over the phone with Andrew was great; he is so so helpful and accommodating!

Francesco is an amazing leader and manager.
He stayed in constant communication and totally informed as to what was happening. He and his crew went above and beyond, literally cleaning, sweeping and organizing a garage that was in a state of total chaos. We had a multiple days move and unpack, we had to coordinate with other delivery services and all work together. Francesco made it happen. He kept his team busy in multiple rooms doing multiple task simultaneously, I cannot believe the amount of work they were able to accomplish.
Everyone assigned to 20 Old Farm Road was outstanding. I worked directly with them myself, I’m not a stand by the side guy, I hauled and hustled with them and they moved fast. There is a reason why I only use Gentile Giant, and once again my expectations were exceeded. As a business owner myself, I wish all my employees were as professional, hard working and motivated as Francesco and his team. Communication and really caring about the job you are doing are key, these guys hit it out of the park. Please share this with them.

Very efficient and helpful! Even was ready earlier which helped greatly!

The young men made this just about the best part of our moving experience. They were professional in every way, and Joe their crew leader was a leader in every sense of the word.

They were respectful, hardworking, even enthusiastic regarding such a tough and multi-dimensional job. We deeply appreciated that they even seemed “happy” to be in our home, helping us, doing this most important work of alleviating much of our stress connected with the physical, logistical and certainly emotional aspects of moving. I know they each have their own lives going on, and that made them even more impressive because as young as they are, they were mature enough to think about making this a great experience for us.

Can’t say enough about working with Michael your sales agent for Gentle Giant in our area. Again very professional and available for us for many months while our circumstances kept changing. Michael remained an encouraging part of this drawn out and life-changing move for us. We still have the second half of our move ahead as our things are in storage for awhile longer.

Hope you can read this, needed to write on my phone and it’s tiny print!

As usual, the crew was efficient, friendly, and professional. We have worked with Gentle Giants several times now and we will continue to do so!

There are not enough positive words that I have for this company and everyone I worked with!

From the initial conversation with Bambi, to the follow-up with Dominic- I experienced wonderful customer service and care over the phone. On the day of the pick-up/drop-offs, Kevin and his team were so kind, speedy, and careful. On the drop-off in particular, Kevin went above and beyond to maneuver the truck to fit such a narrow street.

I will forever recommend Gentle Giant for anyone looking for a moving company!

We love Gentle Giant. The service at all levels is fantastic.

We were very pleased with your movers, their care, speed, and everything.

Had an awesome experience from start to finish! Everyone from the office to the moving crew was so clear and helpful. Fees were very affordable compare to others, too. 10/10, will book with y’all again in the future!

the team is young, energetic, and yet fully experienced. I was impressed by their non-stop action for an almost straight 9-hour period. Everything was moved to the exact location that we desired, and not even a tiny ding or scratch to any of the object. that’s why I came back to G.G for the move after the 1st one 10 years ago!

This is maybe my 5th or 6th time using Gentle Giant for moving in Boston and it was a wonderful experience. This was the biggest move I have had and my two roommates and I agree Gentle Giant made a stressful time very seamless. Our giants were punctual and packed away our items with impressive speed. I felt like I had blinked and half of our items were already in the truck despite the 3rd floor walk up! Andrew and Dominic also made all the moving logistics very easy. Our Giants were respectful, very polite and incredibly helpful. They moved our furniture but also helpful us arrange it in the way we wanted. They went above and beyond and I cannot recommend your moving services enough!

Starting the day prior to our scheduled move, my husband and I had already moved our basement storage bins and several, smaller pieces of furniture and misc. items into our new space next door. We had only anticipated having GG move our remaining furniture items. When GG arrived, our packed up closets were still hanging and the last of the misc items my husband and I thought we would move in the evening. GG offered to move our closets for us saying, they’re already packed, we can box them and then you’re fully out of here”. I was like, wow, really!? GGs motto was then apparent when they said “were here for you”. Thank you to Jeff and Dave for your never ending enthusiasm, positive attitudes and being the best movers ever!

Excellent job and all furniture was put together. The workers were independent.

Our movers were fantastic! Not only punctual and efficient, but incredibly friendly to boot. I cannot stress enough how easy they made our move. They were great!!

The guys were so professional and efficient. We had a last minute change and they happily rolled with it. We couldn’t have asked for a better experience!

Accommodating, friendly and personable staff.

The guys were amazing. Conscientious and very hard working. They listened to our needs/requests and did their job very efficiently. We couldn’t have asked for better service.

There was a lot of team work… hard working crew, polite, interactive and thoughtful. Everyone was well trained and responsive inclusive of customer service. The quote was thorough and accurate, actual came in slightly lower which was nice. A very pleasant experience all the way around, and we thank you for that!!

Everyone was professional and personable and even funny. Thank you for making our move so much less stressful.

Everyone involved performed excellently. Top quality folks in every way. Cody and Rob – the guys who actually moved me – took great care in moving my furniture. I enjoyed working with them to make the move as smooth as possible. They were great! Support were also respectful and polite. High marks all around.

Our movers were incredibly polite and wildly helpful. Thank you!

The moving crew was excellent. They were professional and communicative, and they worked quickly. They were all wonderful.

Extremely helpful and made what was originally a stressful move very stress free. Can’t describe to you how valuable and important that is to me.

My experience with Gentle Giant was exceptional. It all starts with the people and the people who assisted me were first rate. Carrie Edes in the office was incredibly helpful and made sure we figured out how to navigate some scheduling issues with my move. The team who packed and unpacked me (two different teams) were polite, skilled, and determined that I have a good moving experience. All are a credit to the company! Thanks, Tim Fulham

Team work extraordinaire…. totally on time…not a scratch on my antiques! Polite, helpful and caring! Simply put… THE BEST!

Excellent in any way possible

The team was so efficient

Bambi organized this move. We really appreciate her attention to detail and consideration.
This could have been a nightmare for us, but Bambi and Dominic made sure it wasn’t.
This is one of the few times I wasn’t there when moving crew was in our home (I’ve coordinated 35+ GG moves), but I felt confident things would be done well.
Thanks.

All of my movers were incredibly nice and super helpful. They were fast and efficient as well. The team that helped me move in my stuff set up my bed which was amazing. The head of the team on 8/31 (I can’t remember his name unfortunately) texted me to let me know that the crew was going to change on 9/1 which was amazing.

Each member of the crew was very nice, friendly, and did an excellent job!

All of the team members were very friendly, accommodating and efficient. Couldn’t be more happy with the move.

Our move was as seamless as possible. An experience that is typically stressful, especially with two young children, was made as relaxing as it could be due to Tim and his team. Tim has an easygoing nature, demonstrates phenomenal attention to detail, and took great care to remember all instructions and ask questions when needed.

I absolutely love Gentle Giant. You helped me with my cross-country move from Los Angeles to Boston in 2016, and this past month with my move across town. Both times- a perfect experience. Your crew is efficient, pleasant to work with, and careful. In both experiences moving, we noticed everyone on the team treated our household items as if they were their own. Nothing damaged, nothing lost. And our team wasn’t phased by the downpour of rain that ensued midway through! We have the second part of our move in the coming months from our storage unit to home, and frankly my husband and I are looking forward to the experience with you all on that leg of the move. Thanks for making a process people typically dread something easy and good!

The crew was amazing – so helpful and courteous. They went the extra mile to take apart and put back together a very challenging day bed.

I had not heard of Gentle Giant before. A friend of mine had used them in MA to move her parents and was very pleased with the service and recommended that I get quote from them for my recent move from VA to MA . We had moved many times before- cross country and interstate. I had never seen a company with such attention to detail before. I had used Allied , United – all the big names. But from the first contact with the estimator in VA- I knew that this company was different. We had a number of factors that made our move different from those in my past – and perhaps making things more challenging ( Covid, we were downsizing from our home of 17 years and putting things in storage for a year and also having a small load delivered to our rental home in MA ) – well none of our 6 moves in the past had ever gone so smoothly. With Pat and Jackie being available for questions at all times and working out the easy option of putting our things directly in vault storage for a year and then delivering a small load a month later to our rental – genius.
And when there was one important box missing from the short term delivery- the photo inventory clearly identified the box that was put in storage by mistake and I was able to retrieve that myself at the Wilmington facility. Also the pick up of the boxes and paper after I unpacked was also such a smart service. Packing and loading staff were wonderful. What clearly could have been a very stressful move , was our easiest ever. So grateful.

The crews on both days were very professional and also friendly, approachable, very efficient and truly service-oriented. They responded to any of our concerns immediately and were a pleasure to work with.

Best move I have ever had. They were professional, friendly, worked fast so we paid the lower amount of the quote we received. Can’t say enough good things and we have told many folks about our great experience. You guys made a stressful experience so much better. Thanks a ton!!!

Rob Le.made sure we were an early inload …and he was on the unload!!! Exceptional!

Very professional even in the heavy rain. The team was great very happy and will tell everyone Andrew the team leader took over with no problem at all

The crew was amazing. I can not say enough good things about them.
We are retired military and as such accustomed to frequent moves. With that being said this has been the smoothest move ever thanks to the crew.
We have recommended you to our realtor to add to his go to list as well.

The entire move team was fantastic. They showed up on time, were very professional and efficient. They also had a great attitude. Some of my neighbors ignored the No Parking signs that had been posted, so they ended up having to park a half block away.

Thank you very much for your consistently excellent and thoughtful service.

Our crew was on time and very professional. They were careful and efficient. And, the team lead was a great communicator.

We’ve used GG before. Because of your professional crew and positive experience we used you again. Craig and Mark were amazing! Extraordinary in every sense.

All members of both the packing and moving teams were thoroughly professional and courteous. They took pride in their work and went out of their way to facilitate our move. The boxes were packed carefully and labeled in a way that made unpacking a smooth process.

Lucas and his team were fantastic. They wore their masks, explained the entire process and treated our things as if they were their own. I think my home was cleaner when they left??.

I also have to call out Elizabeth and Teresa for their professionalism and care they exhibited throughout the process.

The entire Gentle Giant team is awesome.

I’ve had great experiences with both of my gentle giant moves. Thanks so much for creating a reliable crew that can handle it all.

This is my third move with Gentle Giant and I remain very impressed with the professionalism, efficiency, and friendliness of the crews. I won’t call any other moving company.

I am writing about my second experience with your company. I can not impress upon you enough what great service, professionalism, and proficiency your employees exhibit for your company. Thank you for making my move less stressful and easier!

The movers were lovely and unflappable when first they had to deal with a construction detour on the street and then with cars parked in the reserved parking space. It made for a much better move when they were cool about working around the Peking issue!

great team and they did a fantastic job! thanks.

Michael and his crew did a fantastic job from start to finish!

Our crew chief, Matt, was a pleasure to work with. He even had a good eye and helped problem solve how some of the furniture should fit in our new house!

Crew was excellent- they were on time, professional, helpful, and speedy. The work was done in less time than estimated and it was seamless.

My movers were absolutely incredible. I was so skeptical about hiring movers because I’ve heard some horror stories. My movers were on time, efficient, and some of the nicest people I have ever met. They came prepared to do whatever was needed to make my move as easy as possible. They handled my belongings with so much care and made sure everything was packed and wrapped so that nothing ended up broken or missing. They went above and beyond and I am recommending gentle giant to anyone I know who needs movers.

The team who moved me was excellent. Two people were extremely efficient, courteous, and professional. I was very impressed.

Movers were calm and unsettled by unexpected problems with parking and took care to wear masks and maintain distance when walking through the unit.

The movers were exceptional! They arrived on time, moved furniture and breakables from two different locations 100 miles apart, and delivered everything to a third location with care, accuracy, and efficiency. I am more than delighted with them, and when it’s time to unload the storage locker into which they put everything, I will definitely use them again.

The crew was amazing. The somehow managed to be both lightning fast, diligent, and detailed oriented. We were incredibly impressed at their attention to detail (with very little instructions regarding layout, they put our furniture in exactly the right places.)

Amazing service – attention to detail – courteous- speedy and efficient

Moving crew was pleasant. Lead guy spent much time in the truck versus lifting, but I guess this is the norm. Office crew (Peter and Teresa) were great

Tony and Isiah did an outstanding job and were great to work with. They communicated with me throughout the morning, notifying me that they were running ahead of schedule since an earlier job finished early, and then staying in touch to work with me to figure out the optimal arrival time. Once we started, they made short work of moving everything down four flights of stairs and packing it very safely and strategically in the truck I had rented. I made it to Maine with no damage and even took the time to write a Yelp review praising their work.

They were on time very helpful and extremely kind.

The movers arrived exactly on time. They were friendly, courteous, efficient, communicative, and made our move a breeze. I can’t believe how fast they packed us up and moved us out of our apartment. 10/10 would hire Gentle Giant for all my moving needs.

I think this is our 8th move with Gentle Giant and have always been very pleased with the professionalism of your team and the great work they do.

Nothing to share – everything was great!

The 3 guys you sent to us were amazing, so kind, so helpful A really good experience

Great work by Craig and the crew. They took all of my requests very seriously and worked with care to make sure my landlady was happy with the move (including using the covid-19 plan that the company has in place). I gave them a follow through list and they took care of everything, called about anything they didn’t know to do and were great about checking in at each stop on the way (example: at the storage for unloading).

Great job, excellent company, definitely recommending.

Every member of the crew was professional, courteous, thoughtful, and pleasant. They were truly a delight to work with! With 90 plus degree heat, extreme humidity, and a third floor walk-up, I didn’t hear one complaint. They worked quickly–faster than expected. Mine was a two-day move because of the distance. They were punctual each day and called to give an ETA. Austen and Jeff were amazing crew captains! Austen certainly fits your company’s name. He is a real gentle giant!!! I can’t thank you enough for the guys you assigned my job to. You came highly recommended by many of my friends who have used your service several times each. I certainly will recommend you with great enthusiasm!!!

I had interviewed two other moving companies, but Chris Clark sold me. He is a perfect choice for a sales rep. Well done!!!

Rob and Jordan were very careful and highly professional. This is my 2nd move with GG and I’ll use GG for my next move.

Another A plus experience with Gentle Giant

Contacted Gentle Giant for a relatively small move (1BR) for my daughter within the city. Great experience from beginning to end. Will & Dominique were very responsive and helpful by phone. The crew arrived on time and were professional and efficient. Would definitely use them again. Very pleased!

Marcus and Jack were fantastic! Super communicative, organized, and professional.

Tim the foreman was excellent! Made a tough day much better

Well done. The crew was efficient and courteous. One of my best moving experiences. Thanks all around!

The movers were so incredibly professional, polite and considerate.

The movers were excellent. The price was very fair. The movers had attitude about their job, even given the tough circumstances we are all in. Very professional. I’ve long wondered about Gentle Giant— used to live near the hub in Somerville and a friend worked there and recommended. I’ve not had a chance to use you all until now — very pleased and will spread the word.

I had two absolutely fantastic movers, and I appreciate all of their help, courtesy, and care with the move.

You guys are amazing! Everything you do is right on cue, and the friendly attitudes of all your movers is great.
Thank you for yet another perfect move,
Joseph

Extremely organized, well run and professional.

My Google review:

Moving is stressful already, and thanks to COVID it can be anxiety-inducing. Gentle Giant were highly communicative, accommodating, and reassuring through the entire process — including before we even decided to choose them.
Our movers were Dex and Dakarai, two good guys who carried our boxes and furniture down two flights of stairs to pack, and up at least one — sometimes two or three — at the destination and never seemed to struggle with any of it. They wore masks at all times except when packing and unloading (which is perfectly reasonable) and kept their distance. Moving can be a grueling, dangerous job and we have nothing but gratitude for Dex and Dakarai. Further still, Gentle Giant’s expected rate was already quite reasonable, but the guys got it done so quickly the final cost was just a bit over 50% of the expected cost.
Moving sucks, but Gentle Giant removed a lot of the stress, and I’m always astonished by people who manage to do such tough labor on a regular basis.

The whole Gentle Giant team was great to work with! Complete professionals. I especially want to call out Jim Chidiac as my project manager who did an amazing job. The other Giants that worked on my move as well – Luke Duplessis, Luke McCartney, Shane McCartney, and Austin Hamilton – were all awesome, professional, efficient, and great to work with. Couldn’t ask for a better crew!

Lovely group of people, very impressive crew.

The gentle giant team that moved us was excellent! They were professional, friendly and in this covid-19 environment practiced appropriate social distancing measures. Our move went through without a glitch. The team asked questions as needed and were attentive to specific items and how to move them.
I know that without a doubt we will be calling gentle giant again for our next move and we will ask for the same team, if at all possible. They represented the company extremely well!

The crew arrived on time. They were courteous, careful, and efficient both loading at the old home and unloading at the new home.

Had labeled boxes with the destination room, largely to remind me. Without asking the movers saw these labels and brought them to the correct room. Very pleased with the level of service

Great crew and they worked very hard. They were respectful of us and our items. I have two reasons for not scoring higher. One is that a bed support was lost and the crew told me they were going to find a new one instead of listing it with the company. They said they’d call me either that night or the next day. Neither happened. I’ve called and left two messages and still no call back. We are 6 days after our move and nobody has called. This is a disappointment. I had also called to confirm earlier in the week that the move would be happening on Saturday morning at 8 to which that was confirmed. I got a call on Friday morning saying they were on their way and would be at the house at 1. That was my one day without furniture to get some wiring done in the house done as well as some other deliveries. It worked out in the end and the crew was great and worked around things. This has been my 3rd move with GG and honestly between those two issues and the increased pricing, I’m not 100% sure I’d do a 4th. I may look into them but it will not be a pick up the phone and book it as I did before without calling anyone else.

Shane and Jackie were great and very professional.

”

Best moving crew I’ve ever used

Isaac was excellent. He made sure that my move went as fast and smoothly as possible. He was very transparent and fair about explaining pricing estimates to me. To make my move go faster, he had an additional crew come over from a neighboring move even though that wasn’t in my quote. He made sure I knew that I wouldn’t be charged more for that. In the end, my move came in under quote and I was especially pleased. Everyone on the crew was polite and hard working. The salespeople were also very helpful with my quote, confirming my appointment, and ensuring that everything was prepared. It was really a pleasure. I will definitely recommend them to everyone I know who is moving.

The movers were so prompt and professional and very careful.

What a crew. Those guys were like superheroes.

We don’t look forward to moving again, but when we do we will certainly be repeat customers.

My wife and I have moved many times, often between continents, and very much appreciated the Gentle Giant team. Very professional, very friendly, very helpful. They really went the extra mile to make sure we were satisfied.

I cannot say enough about these movers and the administrative team. They were all very professional, kind on the phone and in person and these movers did an amazing job.

Great job by your moving team! Everything went as smooth as possible. The movers were extremely friendly and efficient and gave us a lot of confidence that the move was going to be a successful one. Thanks again.

Our recent move with Gentle Giant, we had a very superior crew of movers with Scott, team lead, and Aiden and Chris, who all worked tirelessly on a very hot day in July to navigate lots of furniture and boxes into a very tight unit. They were polite, professional, bend over backwards helpful and excellent at their craft. I have had many moves with GG, and this was by far, the best crew. Hats off to the Giants. Their office staff- Jackie was really great too. Thank you Larry and Tom! So very glad you know how to do it right and continue to provide great service!

The team was on time, professional and thorough. We were very satisfied.

Entire moving crew was incredibly accommodating.

This was my 18th move and the guys were some of the nicest that I’ve worked with – particularly Chez the foreman and Patrico. At the end of the day, everything is about people and a great crew makes all the difference.

The experience I had with Gentle Giant was fantastic! As a 24 year old, I haven’t moved a lot. This was the first move I’ve done by myself from start to finish, and I was immediately made comfortable by Bambi, who I spoke with to book the move, as well as by the movers, Pat and Will, who were efficient, nice, and incredibly helpful. I was moving out of an apartment and they were in and out within an hour, it was impressive. They did such a great job!

During my recent move in Boston, Paul, Thomas, and Adam went above and beyond to make my move as seamless as possible. They arrived right on time on a Saturday morning and finished the job in under two hours. They were efficient, careful, and knowledgeable. A piece of art was even accidentally left in the moving truck, and the crew came back at the end of their long moving day to return it to me. Bambi and Dominic with the GG office team were also extremely thorough and communicative. Always love Gentle Giant for moving!

Dylan and his team were very professional and great people overall.

This was easiest move I’ve ever had and the two gentlemen who worked with me were super efficient and nice. Cannot compliment them high enough!!

”

”

Thank you so much for sending these, and let me thank you also for the success of my move. It went very well thanks to the excellent Ellis and his crew – Tim and Tim and Lance. My daughter met them all and was very impressed.
I was told that hiring Gentle Giant would provide me with a very good experience – and it certainly did. Ellis did everything he could to keep me in the loop(even if I was 800 miles away!). He called when he was on his way, checked in when they reached my apartment, called when he needed to ask a question, and called at the storage place and when they left. I really appreciated being kept informed.

”

Cory & team did an amazing job. They were professional, fast, and exceeded my expectations.

The crew was excellent! Cannot say enough good things about them! On time, friendly, took great care of property, efficient. We will only call Gentle Giant for any move!

Truly exceptional. It was really clear early on that we were dealing with efficient, strategic and professional workers.

The only constructive feedback I have is that before the move, I raised concerns about the size of the alley behind my building, including a tight turn, and was assured the truck would fit. I sent a photo and offered to take measurements but was told it wouldn’t be a problem. However, the truck didn’t fit and they had to park it elsewhere – and the movers still handled this job with exceptional speed and care. In the future if this kind of concern is raised, perhaps a brief site visit or drive by or further questions about the space would be good.

As a repeat customer, it was awesome to have Andrew leading the charge for us since he was in charge of the last move. He is a valuable talent! The whole crew was so nice and efficient and I never worried about the condition things would be in afterwards. Thanks!

”

This is our 3rd move with a different team of movers and each time the team has been exemplary. They are friendly, professional, accommodating, and fun! Our items were all handled with care, with each furniture piece being wrapped and unwrapped. The team was efficient with time and worked together to quickly load and unload.

All three days, movers were professional and efficient.

The move was perfect. Kevin and his packing team did a thorough and efficient job on Wednesday 8/19. The following two days the moving crew under the direction of crew chief David did an excellent of loading and unloading our belongings. Courteous and efficient workers.

Alex and Mike were fantastic movers. Professional, punctual, and communicative. Would highly recommend to anyone!

”

Crews were excellent.

Great experience. Movers were all polite and very professional! Would definitely recommend to anyone needing movers.

Dominique Powell and Matt Coates ?????? in the D.C. office. Two moves done without a hitch!

Thank you for our recent move. It could not have gone better and your staff is professional and personable. We will use your firm in the future for sure!

This is my 4th or 5th move with GG, and as always, your movers were kind, polite, friendly, cheerful, patient and agreeable. Always a pleasure to work with the GG crew.

This is our 3rd time using Gentle Giant, and we will use them for the rest of our moving needs in the future. Love the professionalism and friendliness of everyone involved in the process.

My Gentle Giant team was great. They were personable and worked well together. They were very efficient. The team lead — Luke — was a mastermind in making sure all my belongings would fit in my 10×25 storage unit.

Almost makes me want to move again.

The team of Sam, Will and Jordan did a great job on our move, including navigating our narrow street in Cambridgeport. They were a really excellent team and I hope you will pass on our appreciation and positive report to their manager!

Workers arrived on time and worked extremely hard to get my belongings unpacked in one day. Were very courteous and helpful, and didn’t complain when I asked them to move some furniture a couple of times to decide on the right location. Pretty much everything arrived in the same condition as when it left my old home. Was very pleased with overall service and quality of the staff.

The men who moved my daughter eagerly put her bed together & did a few other things for her since her dad & I couldn’t be there due to COVID.

The 3 gentle giants we absolutely amazing. Very friendly and super efficient!

This is technically our 3rd move with Gentle Giant with another move coming up next week. We really appreciate the attention to detail and quick response time, plus all the great movers who are both professional and personable.

The guys who worked for us were absolutely amazing! Their work was impeccable, they communicated with us and with each other in an extremely collaborative way. Extremely friendly and polite.

The 5 guys that came to our home were awesome. They were professional the entire time but also had fun while working with made the whole experience terrific.

Our crew was terrific! They moved our belongings carefully and then placed them exactly where we wanted them. They were courteous and very pleasant.

This is the 3rd time that we’ve used Gentle Giant for local moves in Charlotte. The entire team is always courteous, very helpful and efficiently careful of our furnishings.

”

All furniture was well wrapped. Items packed and cushioned extremely well. In unloading movers did not amble back to truck but jogged.

The movers are pleasant and eager to answer questions. They volunteered to move the “small stuff” I had in IKEA bags. They treated an antique bespoke dining table that originally had graced Grossinger with the utmost care while they took the legs off so it could go into storage. Everyone wore masks and there was no weirdness about it and their noses were covered, unlike I see many people doing. My husband and I are high risk individuals so we appreciated that.

Max and the Tims were thorough, courteous, conscientious and expeditious. It was pleasure having them on the job.

The moving crew was very helpful, courteous and professional.

Everything about my moving experience with Gentle Giant was incredible. Chis came to give me an estimate, and was friendly and very informative. He also gave some some great advice for packing and planning. The packing team and the moving team were also top notch. Alex was in charge and kept me in the loop on both days. The guys were professional and very hard working, I can’s say enough about how carefully they handled our belongings. I felt very relaxed even in the middle of a move, it was all because of the wonderful team that helped me along the way. Lots of thanks to Alex and his very strong and friendly team. I hope that we don’t move for a very long time, but I will refer all of my family and friends to Gentle Giant without hesitation!

”

I found the moving staff to be extremely professional, helpful and courteous.

Gentle Giant did everything at a very high professional level. One mishap, however. My daughter, recipient of shipment #918334 to Chicago, was promised that furniture would be wrapped in paper pads as needed, with the wrapping left on the furniture after delivery (email to Ally Field from Rob Leaver 7/20/20). This did not happen. I hope that your Chicago office can correct the omission post-delivery so that the furniture is protected in my daughter’s cellar, which was the whole idea. Other than that, this shipment lived up to expectations based on prior experience with Gentle Giant. I am using GG for another shipment in September, when I move to a retirement community.

It was great. No suggestions ( and that’s unusual for me)!

I was very happy with the move. The movers were fast, curteous, calm. I love the way they told everything apart and wrapped all the pieces carefully, and put it back together at the other end. They wore masks and were safe.

The whole process from start to finish was incredibly easy. Sam, Jordan, and Vincent were professional, friendly, and took an exceeding amount of care with my move. I will HIGHLY recommend the company to others.

The crew was fast, efficient and friendly. 5 stars.