Moving Company Reviews

The crew that moved my piano was the best of the best. Communicative, professional, friendly and speedy. We’ve been using Gentle Giant since buying our first house in 1992 and every time we call, the service gets even better. Thank you for the wonderful service. We will always be customers of yours!

Adam, Alec, Nick and Jeff were all very efficient and respectful of me and my belongings, 5 stars to all.

Staff was very friendly and helpful. My item was handled with utmost care.

Very responsive, approachable and available. Great in terms of communication.

They were timely. They were efficient. They were courteous. They were helpful. They knew how to pack and how to move furniture without damage. And they delivered on their estimate – pretty darned accurate!

The movers were very professional, friendly and nice

This is the 3rd time that I have used Gentle Giant for moves and they have always been outstanding to work with…from the initial booking process, through the scheduling and with the move itself. They are a fantastic team. The guys on the move day are always so helpful and careful, but still very efficient. I highly recommend Gentile Giant.

The crew where great – very hard working, very careful and very professional. They took extra care with everything. Very happy with the service they provided.

GG is always my go-to for moves. They are professional, fast as all hell, and very kind.

Wonderful experience! Kenny and his team were very nice, super efficient, and worked well together. Good vibes all around, and they did a fantastic job moving all our stuff. Would recommend you to anyone I know who is moving, and will definitely use your company again in the future.

Shane and Wesley arrived when they said they would. Both very polite and efficient. They quickly assessed what needed to be done and then finished up faster than anticipated!

Lovely people who took great care of my belongings. Efficient and careful.

The crew was awesome!! Such nice, friendly, and hard-working guys!

Colm was so knowledgeable on the details of giving us a really great estimate and was extremely flexible with our changing dates. Michael and the moving team were so efficient, attentive and accommodating with all of our needs and even when they returned for the move in, they knew all of our items from 2-days before and got the job done so fast. Five years ago we used Gentle Giant when we moved into the house we move out of on Sunday and I would use Gentle Giant again. Thank you.

The 2 movers who came were fabulous! They were extremely efficient, fast, careful and did a great job. They asked me questions to help make the move easier. But they also went above and beyond. It was a very hot day and they finished the job in less than 2 hours. I had some other things that I was planning on moving on my own. When I started to move them, your crew (I’m sorry I can’t remember their names) insisted on helping me. I told them to take a break, but they said that since there was extra time remaining, they would help me. That is exceptional and it is why I chose Gentle Giant for my move.

Very professional

The movers were on-time, professional and courteous. They completed the job in the estimated amount of time provided.

Great crew. Great job.

The crew was so efficient and respectful! They made our pack and move so smooth. Will work with Gentle Giant again 100%.

Mantas and Lukas were the best professional movers we have ever used. They were highly efficient in terms of their process, leading to cost at the low end of estimate. They asked a few questions to customize the placement of my father’s items., communicated well as they explained the charges, and asked if there was anything else they could do.

I used Gentle Giant for two moves in Charlotte NC recently. From the moment of first contact, the experience was the very best. Estimates and scheduling; touching base pre-move so I would know what to expect; the move teams were amazing and super efficient; the whole process was great. I would highly recommend Gentle Giant.

Very professional and hard working crew.

The team was prompt, experienced, easy going, and friendly. They got the move done in much less time than anticipated and checked in frequently throughout the process.

They did a great job.

This was a move of furniture from my tenants’ rental to the storage space. I arranged everything remotely. From what I have seen everything went seamlessly- all was packaged and handled with care from beginning to finish. The personnel were friendly and easy to work with. Excellent seamless experience!!! Will use again in the future. Many thanks!

Friendly, responsive, cooperative.

The moving team were FANTASTIC!! They showed up right on time and worked so quickly and efficiently. I was amazed by how quickly everything got done. And they took such care with all the pieces, carefully wrapping all the furniture. Everyone on the team was very friendly and professional. I am very happy with the move and will definitely use you again!!

Your people recognized realized we would need more supplies and personnel to effectuate the move and were able to provide both. They handled a complicated job perfectly. Thank you.

We had a great experience with Gentle Giant. Both Ed and John were very communicative and easy to work with, and scheduling the move was simple.

Our crew was outstanding! From the beginning, they impressed. Richard, Aidan, and Rupert arrived on time and immediately got to work. They were professional and efficient, but they were also extremely friendly and pleasant to talk to.

The crew was very talented and efficient. They managed to get the truck on our very tight one-way street and load it very quickly. They arrived at the destination soon after me and unloaded very fast. After everything was unloaded, the crew asked if there was anything we’d like them to move before they left.

We had a fantastic experience with Gentle Giant, and I can assure you that we’ll be working with your company again for our next move and recommending it to our friends. Thanks!

The crew was outstanding, very friendly, helpful, professional. Could not have asked for a better experience.

The guys were great – easygoing but very hard-working.

This is the second move (in ten years) that we’ve chosen Gentle Giant and couldn’t be happier. Move coordinators, Dominique and Matthew, were easy to work with to make the arrangements and were instrumental in helping us change moving dates. The crew leaders, Matthew G. and Rayshawn W., did an excellent job ensuring that all of our furniture and belongings were loaded efficiently and arrived safely. The crews including William M. Isaiah B., James N., Eduardo M. and Kenzo H. were personable, helpful – and didn’t let us move anything.

If we move again – and I hope to GOD we don’t – Gentle Giant would be my first call. I will spread the word to anyone I know who is moving – to arrange it through your very professional moving company. THANK YOU!

Moving crew was friendly, efficient, and careful.

The entire crew was amazing from start to finish. If I ever move again I will only use gentle giants and will request the same team if possible

All those giants were awesome and did a terrific job in a difficult situation.

The team of Brandon, Cam & Patrick did outstanding work: Moving down the hall to a different apartment presents a unique opportunity to take moving shortcuts, eg by not packing everything into boxes or wheeled storage bins. Since the moving crew moved so quickly that we couldn’t keep up, and quickly fell behind, so Brandon made a few simple suggestions – such as to load the Non-book Bookcase contents into the giant bin on wheels they brought – and we got back on track. They quickly emptied leftover stuff from our closets and other spaces that we didn’t think we’d even GET to. In the end, they finished near the 4hr minimum, and were so pleasant to work with, that they are now my crew, and I will ask for them again next time. My 2nd experience with Gentle Giant and again, they hit it out of the park. Thank you so much –

The guys very extremely professional and careful of packing everything.

The guys were amazing! Efficient, careful with our stuff, and friendly.

Fabulous service as always. Great communication. Wonderful staff. Very pleasant and likable movers.

Very very professional service from office and movers. Matthew K. and Mike F. were excellent movers. I will use gentle giant again for sure.

The crew was on time, courteous, worked quickly, and handle our stuff with care.
It was one of the best move experiences ever.

The movers were very careful wrapping the furniture to protect it from damage.

Craig and Drew were amazing! Super laid back and easy to work with, efficient with time and resources, and they helped me with removing and reinstalling a showerhead! I really appreciated how friendly and nice they were. Would definitely use Gentle Giant again based on this crew.

Gentle Giant moved my mother out of the home she’d lived in for nearly 60 years into a new home and they did an excellent job. They were careful, pleasant to work with, fast, and reliable. My mother was very impressed and we all were delighted with the experience.

So polite, helpful, hard working on a hot day with no ac!

Slaven, Vincent, and Ted are awesome. The move was stressful, but they made it feel like they are three friends who were helping us out. As a people person, it was cool getting to know them and their backgrounds.

My mom was there to receive the delivery and she told me that the team stayed to help her lock up. If that’s not above and beyond, I don’t know what is.

I have never had a better moving experience. Everyone was friendly, professional, fast, careful, trustworthy. It was awesome!!!

The guys were amazing and really did a great job!!!

Mantas and the crew were great! Communication was on point and they got all our furniture in the perfect spots.

Our movers, Dakarai and Erick were great! They were fast, efficient, and careful with moving all our things and disassembling/reassembling our furniture.

The gentlemen who assisted in my move were courteous and careful, not to mention so incredibly efficient

We’ve always had the best experiences with the office staff as well as the movers themselves getting us from home to home and in and out of storage spaces. Always on time, always hard working.

The crew that assisted me was great.

My move couldn’t have gone more smoothly on 6/24. My daughters and I were only moving 5 minutes away, but we moved from a two-family home we had lived in for 18 years. Alex, Dylan, and Bohdan were so professional, friendly, and efficient. They packed everything with care and took the time to ask me where I wanted items to be placed in our new home. Furniture was put back together and nothing was damaged. I was so pleased with how everything went. I would definitely recommend Gentle Giant for anyone making a move. The team was excellent and worked well together. Thank you!

The team was outstanding. Extremely helpful and thorough.

On time, very efficient. Randy was the lead mover and was great as always.

Our movers were Andrew and Roman. The crew showed up on time, was incredibly professional, and moved us as well as we could have hoped for. It was a 95 degree day, the guys were hustling. No wasted time, taking care of our belongings. All in all 10/10 experience.

I believe it was Andrei who was the leader of the crew? He was exceptional. The only reason I’m sharing this feedback is because I want you all to know how pleasant an experience we had with Andrei. Thank you!!!

We are so happy we hired Gentle Giant for our recent move! The movers were professional, hard-working, and delivered our belongings with utmost care. They did everything we needed and more. Super impressed with the service and care that we received. We won’t hesitate to recommend Gentle Giant or use your services again.

The team packing and moving me clearly care about the work they do, and the customers they help. They were thoughtful in their approach and made sure to take care of everything!

Chloe and Andrew were courteous and respectful of us and our belongings. They were fast and efficient.

The movers were very kind and helped scoot my rug so it centered better with the piece

Mitchell and crew were great! Professional, encouraging, thorough, efficient, and helpful. Mitchell explained everything well. Moving is hard, and they all made it so much easier.

Jay and his crew did a great job. Pleasant, easy to work with, efficient, careful, and considerate of all my stuff plus the hallways and the areas they had to move stuff through.

I used Gentle Giant to move in 2011. My sister and her husband used Gentle Giant to move to their new apartment in October 2023. Both moves went very smoothly. And Eileen O., the move manager at Newbury Court in Concord has Gentle Giant on her recommended list. so I was confident the move would go smoothly. And it certainly did go very smoothly.

This section below on the office team does not have a spot for text so I will add it here. The initial set up of the move went extremely well, and I was able to get a reservation after sending a checklist of items and a deposit on the same day, and the reservation for The move was exactly the day I wanted.

Then I got a call a few days before the actual move and the Gentle Giant representative went over everything carefully and clearly and everything was just as hopeful. And on the day of the move I received a text from the team leader, Jay, saying when he would arrive, which was just when he was originally scheduled to arrive, but it was reassuring to know that all was on track.

I do not have any suggestions on how Gentle Giant could improve their process. I think they have an exceptionally well thought out process that is delivered by extremely good people.

My experience was fabulous throughout my move. Everyone was courteous, helpful, and professional. Erin at the office always returned my calls, answered any questions I had and was able to adjust my moving date to coincide with my closing date. When I said I wanted to do my own packing, they sent me videos on how to pack breakables and awkward pieces. The men who came to pack the truck, were so thoughtful and kind. They listened to my requests and helped me finish up . I couldn’t believe how quickly and efficiently they worked. Then the men who delivered my furniture were also kind and efficient. They brought in the furniture and set it up in the room it belonged in. They even laid the rugs for me. They also took care to put the boxes in the room they belonged in. ALL my belongings arrived in excellent shape. I cannot praise the company and their employees enough. I would highly recommend this company.

Even a client in Boston and now in DC. Great dependable courteous service!

Prompt, polite and professional

This is the second move I’ve done through Gentle Giant and I don’t intend on using any other service. It’s always been outstanding: they work hard and fast, but take care to check in with any questions to ensure I receive the best possible service. Kenny lead both teams for both moves I’ve done, and he’s outstanding to work with.

The move was a pleasant experience! The men were clean cut & respectable. They were very efficient and very experienced in what they were doing. They are a great representative of your business. Exceeded my expectations!

Movers were very polite, prompt, and professional.

The young men who moved me from Everett to Normandy Park. Did an amazing job. They packed everything like it was their own. I would highly recommend the Giant Movers for any more moves I may have.

I’ve used Gentle Giant several times and I have the utmost trust in your crews. This time was no exception – great communication, prompt arrival, good attention to detail and friendly. I like that everything was on a tablet too for easy paperwork. Great job all around!!

Very speedy and quick service (only pickup and delivery) and the guys were great to work with. Helped me make sure fragile items were properly packed. Great overall and most reasonably priced I could find in DC.

Both packing and unpacking were amazing. Both crews constantly worked with never a down time.Gentle Giant will be recommende.

Movers were on time, careful with my items, fun to talk to

The crew was amazing! Tomas and crew were on time, communicated every detail, friendly and most importantly extremely hardworking and remarkably efficient. We could not have been more impressed or more pleased!

This is my first time moving alone and I had the absolute best experience with Gentle Giant. From the very beginning, I was walked through every step of the process, no question left unasked. The follow up for additional information was easy and everyone I was in contact with was extremely friendly and knowledgeable. The movers were quick and worked very hard to get everything in and out. I have only good things to say about my experience!

Cristian and his crew were amazing! Took great care of the bicycles and luggage. Appreciate their patience as we re-adjusted our needs due to the weather. Very professional execution of our needs.

I would like to highlight how great your crew was on 6/22/2024. They ran into some unfortunate issues with my building, the loading dock was a little too low and the elevator I reserved went down for maintenance that morning. Despite this, the whole crew was incredible, professional and very fast. I can’t overstate how huge of a help they were.

Andrew, Cleon and Nick made my experience as painless as possible. Best moving company I’ve worked with.

Every single person on my job was kind thoughtful and professional. They all asked for any help they could give in addition to packing and moving. I was throughly pleased and impressed.

Love Gentle Giant. They have handled 4 various moves over the past 3 years for many members of our family and would not use anyone else.

Friendly and adaptable

Codrin and his team were exceptional. I’ve used Gentle Giant twice before and was happy with the service but this time was really above and beyond what I expected. They had to deal with a heat wave and construction right outside our house and still they hustled the entire time and moved us door to door in 3 hours. I couldn’t believe it. They made us feel very reassured about the move, which I especially appreciated because I was very nervous about how the construction on our street might impact the move. Whenever I move again I will be using Gentle Giant and hope to be able to request Codrin and his team again.

The crew was fast and careful with our piano. They were protective of our floors.

The crew was very quick, polite and professional. They were open to what I had to say. They also had great attention to detail such as noticing overhead light glass, removing them, and putting them back. They were very careful with my marble statue which I am grateful for.

Richard and K (I believe it was Kaylan but we called him K for short) took such great care with my pieces. The move could have not gone any smoother! Communication was great, everything was wrapped perfectly and setup to my specifications on arrival!

Great folks. Very professional and customer service centric. Very courteous.

Lukas, the crew leader, went above and beyond to make sure our move was as smooth as possible. To give you an example, my daughter’s crib had to be deconstructed in order to fit through the door. In order to make sure that she didn’t miss her afternoon nap, Lukas prioritized moving her things first, and he immediately reconstructed her crib in the new house. Thanks to his foresight and thoughtfulness, my daughter was able to seamlessly transition to the new house and take her nap at the usual time. This was enormously helpful to my family, and I am so grateful to Lukas. Without his careful planning and execution, the day would have been stressful. I am sorry it has taken almost a month to write this review, because his kindness meant a lot to me, and I hope he gets the recognition he deserves. The whole crew was wonderful- thank you!

We were so impressed by our moving crew! Dominic, Cesar, Shawn, and Justin were all fantastic. We will absolutely use Gentle Giant next time we move!

V and team were excellent, he communicated very well and the team was very efficient in completing the move.

They were fabulous, professional and timely.

Josue , Stephan, and Pavel were excellent movers. They were fast and efficient, and wasted no time in getting underway. I will definitely be recommending Gentle Giant to friends.

Rhode Island crew was quick, courteous and very careful with our belongings. Moved from an apartment to storage unit – no damages. Very professional, from the phone estimator to the scheduler and moving crew – I highly recommend Gentle Giant.

Your team could not have been more helpful…The move grew a bit over the estimated items to move…They did what was needed in a short Window of time frame with a loading dock in a building that is extremely helpful, yet unbending in its rules & timing….Great Crew….

My sister was moving to a new home and asked me to coordinate her move. Having had a less than stellar experience with her last moving company, I looked for moving companies based on customer reviews and Gentle Giant was at the top of the list. From the moment I picked up the phone and arranged the move with John W. to when our moving crew pulled out of the driveway at the new house we were treated with the utmost kindness and professionalism. Our moving crew, lead by Chris F. with help from Ethan M. and Lucas S., were absolutely fantastic, true professionals! The crew had a great dynamic and everyone came with the best of attitudes. They made our move easy and painless, we will absolutely use your services again and will be telling all of our friends and family about how positive our moving experience was. Thank you from the bottom of hearts!

Everyone was friendly, professional & efficient.

Not only was the crew polite and respectful with me and the homeowners, but also with each other. The professionalism was top notch. They worked hard, were positive, and communicated well on site. While the day was longer than expected, there was no complaining or negativity. A great experience and I would definitely recommend future clients to work with gentle giant.

On time. , courteous , very businesslike.

Very friendly on phone and movers were reliable, courteous, and efficient.

The guys were kind, considerate, and the got the job done. They made things easy. We are so grateful.

I thought the crew was mission focused the moment they arrived. Crew chief Corey was very communicative. All crew members exhibited positive and helpful attitudes.

The guys were friendly, professional, and efficient—a pleasure to work with.

The lead of my movers was fantastic, they were fast, personable, respectful. I will absolutely use gentle giants again 🙂

Great team of three worked quickly and carefully .

Daniel H. exceeded our expectations. We were behind with our prep work and he handled our move day like a pro

The guys were wonderful!! They did a fantastic job!

Allen’s move team was courteous, efficient, asked all the right questions and gave great advice throughout the day.

Your team is patient and Accommodating. Thanks.

I am a repeat customer. Twelve years ago our son and his family had Gentle Giant move all their belongings from Waban during a hurricane event to our house in Stuttgart. I saw the quality of the packing GG did, despite the weather conditions. Everything was in good shape. Some 350 pounds belonging to me stayed in their Waban attic, but now needs to be shipped here because the house is being sold to a neighbor. Of course I wanted Gentle Giant to handle this. At one point I got lost in an e-mail trail and got behind responding with the required formalities. I caught up in the nick of time and my three contacts were so helpful and accomodating. Despite my tardy response thanks to these three the packing date proceeded as planned. Everthing got done. I liked the people I worked with very much and would recomment Gentle Giant anytime. Thanks again for your good work.

My 2 man crew was amazing! Great communicators, kind, thoughtful and efficient. They were such a pleasure to work with.

I have used G G about 6 times now. I have had a great experience each time. Bambi was helpful in scheduling and rescheduling. This particular move was a really stressful one for me. Andrei was very kind. I don’t even think he realizes how he made this move a little better for me with his kindness.

Great experience, the guys did a great job, very professional and fast. One of the easiest moves so far

Excellent service

Your team was amazing…Have worked with them twice in the last week. Once shipping boxes & stuff to distant locals. And, today, from a Chestnut Hill house into the Heritage on the Garden.. such delightful, helpful and cheerful guys…made things so much easier.

Adam and HD were GREAT! Helpful and kind.

Our movers were absolutely fantastic, they made the experience very smooth and were very friendly and courteous. It was also the most efficient move we could have asked for.

All four movers were excellent – helpful and professional.

Our crew that was led by Shane with Riley, and Walter. Was hands-down one of the best work crews I’ve ever worked with. Shane is a leader of men. They work so well together he barely had to say a word and they knew what to do. Also, he led us on how things should be done. We could not be more satisfied. Period. I would give them a raise and make sure I kept that crew together. I was in management in a couple different businesses for over 40 years. And that crew could’ve worked for me in any of those businesses.

Everyone from Colm to Andrea to your crews is efficient, clear, responsive and professional. I have rarely worked with a business that was this this great from start to finish.

John W. was an extraordinary move-in coordinator. My apartment building had a lot of requirements for move-in (needed COI with additional insured, only move in after 12pm on Fridays etc.) and John was able to get us moved from Boston to San Francisco really quickly while dealing with all their requirements. I really commend him and think he deserves extra praise. Patrick Donovan in sales was also great to work with, and my husband and I appreciated the leadership of the Boston move out team led by Vasile.

The entire team was attentive to quality and care, and truly wanted to be sure they offered excellent service

The two older leads were exceptional.

Great communication from the crew and just really friendly overall. They cared a lot more than even I did about where to place everything and worked with my new condos quirks gracefully.

Your people are so careful and considerate, I really enjoy working with you. This is my third time using Gentle Giant!

Your team went out of there way for help with very little notice. Greatly appreciated.
This was my 3rd time using Gentle Giant been very happy with services.

The movers were polite, respectful, and quick. Very happy with the move.

On time, professional – easy to work with!

Everyone in my crew was wonderful – friendly, efficient, and careful. I’d like to commend Chuck, Lawrence, and Raphael on a great job – thanks for taking such good care of my things.

The guys were really nice. They even made suggestions on placements where things made sense. I couldn’t be happier.

A 10/10 experience. Give everyone involved a bonus!

The team was incredibly patient, helpful and informative. They explained their approach, the time it was going to take and checked in along the way. It was a seamless moving experience.

Professional, excellent communication at every stage, careful moving, thoughtful in working with me to strategize all of the steps giving helpful suggestions, efficient, friendly, repectful

Adrian and his various crews were exceptionally helpful, extremely thorough & efficient, and always friendly. We were very happy to have him in charge on both ends of our move!

The team was proactive, strong, and thorough. They really did a great job and would highly recommend Shane and Cam! Great job guys!

We are return customers and again had an all round brilliant experience from the moment we connected. The teams that were on the ground were phenomenal. Professional at all times and very efficient, focuses on the job at hand and so respectful of our goods.
Thank you to everyone including our super knowledgeable and responsive initial contact, Greg. Thanks to the whole team.

Our pick up crew (Ryan O., Adonay R., Nelu C.) were fantastic! They were incredibly friendly and professional, and we were impressed by how efficient they were. They made the process so easy and we appreciated their hard work.
Our delivery crew (Brandon G., Joshua W.) were equally great. They were very helpful with assembling furniture and getting everything into the correct rooms, and they were also very efficient and pleasant.
We know the summer heat is never fun, so we wanted to extend our thanks to all these hard working guys. They made our moving process incredibly smooth, and we appreciated how friendly and professional they all were!

Cordial, efficient, careful.

I have used Gentle Giant for all my moving needs over the past 30 years. They have always been professional, efficient and a pleasure to work with. They are the only moving company I can completely trust to move and store my belongings.

The whole team, Jordan, Jack, Jake and Terrence ensured the move went incredibly smooth. I’m a repeat customer (this was my 3rd move with the company) and will always choose and recommend Gentle Giant. The move team did a brilliant job navigating the narrow main hallway and all of our belongings were very well protected and cared for.

My move team was professional, on-time, kind and up-beat. They worked efficiently, worked smart and safely. They listened and took special care of some personally valuable heirlooms I had. The move coordinator and salesperson were great too. All of this eased my stress during a big living change. I have used Gentle Giant before and will always call for any move because I trust your teams to do a great job. This team delivered and more. The team lead was clearly a mentor to the others which is a strong positive way to teach others. My realtor gave me some move company names including yours- but I immediately went back to the Giants because of my previous positive experiences. Your move teams are clearly your greatest asset this one included.

Understanding the pricing (boxes, etc) was not very clear but when the guys actually came I was able to ascertain exactly what we were paying for. Since we boxed everything ourselves it was very affordable. We were only moving furniture out of certain rooms so we could refinish the floors. The 3 man crew took great care of our belongings and managed to store everything easily. They returned six days later and put everything back exactly where we wanted it. Again, they took great care. They also brought round pads for furniture legs which was very thoughtful. They were very quick! This is the FOURTH time I have used Gentle Giant and I have no qualms in suggesting them to other clients, as I have never been dissatisfied.

I could not have asked for a better team. The lead was extremely helpful pointing out items and asking if they were coming. I know items would have been left behind otherwise since it was a partial furniture move. Both team members were super polite but very focused on what they were doing. My apartment is on the second floor and they were up and down those stairs incredibly fast.

My next move will be done by Gentle Giant.

Fantastic crew! Jordan and his team are the best! Highly recommend. They moved from the fourth floor apartment (after 4 years of living there in college) to stop at family home and load more finally ending up
In new place. They were respectful, careful and cautious. They were thorough and asked questions about placement and did regular check ins to be sure all was done completely. All in all, we were so happy with the move. Also, just to add, the young men were hard working and kind.
Thank you Jordan, Nick, Matt and Tyler. We really appreciate you! Great guys!!!!

Jeremiah is the absolute best! He is so kind, communicates well, and keeps everything moving with his positive energy.

The crew was very professional, efficient and friendly. We moved during a heat wave and the crew maintained the professionalism to get the job done. Not a single scratch on any furniture or wall.

The moving crew was the best I have ever seen (I have moved 7 times previously). They were punctual, professional, took exceptional care of our things, communicated well, and worked so hard. They were simply the best.

Danny, Shaun and the rest of the guys did a fabulous job helping us pack up our 3 story and full basement house and load the trucks in a fast professional and efficient way. Danny in particular remembered all the details was very responsive to our concerns and even helped us load our car with boxes before we all left.

Great experience and great guys

All of the guys were extremely professional and kind. We appreciated that they were careful, but also efficient.

Our team was on time, professional, courteous, hard working and efficient. We are so pleased with our experience!

You guys were fantastic. I called in the afternoon following my move in; a piece of furniture was too big and I needed to swap some things w my storage unit 2 miles away. With less than 24 hours’ notice, you had a crew here and got it done smoothly, professionally and made it so easy for me. So grateful for your help. Will definitely use you again and will recommend you!

On both days the movers were respectful, kind and helpful—dare I say Gentle!!

the crew was thoughtful about moving our piano, providing the most efficient method for safely and securely moving the piano from our basement to our first-floor living area.

The movers/packers were excellent. One improvement would be to use two colors of packing paper: one for “bumpers” that contain no goods in them, and one for wrapping my goods. Or possibly writing on the bumpers. This would facilitate unpacking with minimal additional cost.

The 4 gentlemen who helped us move were incredibly helpful. They moved furniture into separate rooms when I realized I didn’t want it in there or it was too crowded. They were careful regarding moving pieces and not damaging the furniture or walls. Can’t say enough great things about them!

My team was incredible. Fast, polite, super helpful and very respectful of my belongings.

They were great, very polite and worked quickly and nothing was broken.

I had four moves in less than two weeks to coordinate and Gentle Giant handled it all! To the initial intake, to the various crews for each month, to the disposal of all the packing items at the end, GG is beyond amazing. Your teams are personable and professional and unyieldingly organized.

Crew was very knowledgeable. They were able to help us fix a problem with our 1870 armoire. They were always polite, cheerful and seemed to thoroughly enjoy their job.

Great experience. Efficient, helpful and friendly.

An excellent team, clearly out to please us.

The movers were very careful and nice to work with. They clearly took pride in their work and knew what they were doing. I felt I could trust the team. The dispatcher was always available and very helpful too.

We had two crews (third member was different) and each member was nice, friendly, helpful and respectful. They engaged with us and didn’t just move our belongings.

“Leo” and “Units” (phonetic spelling for their Lithuanian and Romanian names) were outstanding. They each possessed great strength, carefulness, precision problem solving, and they were highly intelligent in their execution. Plus they had a sense of humor! Gentle Giant continues to be “head and shoulders” above all moving companies (literally with both brain smarts and physical capacity that is delivered with care and emotional intelligence – a rare combo). Erica was fantastic in her quick, responsive set up for the job.
Larry: it is clear that you are promoting the key core values and sophisticated training to the entire GG team – which always translates over to the customer experience. Thank you for your outstanding leadership and company!

We have moved many times. This move with Gentle Giants was by far the very best experience. We fell in love with all the packers and drivers. Everyone was exceptional. Can’t say enough what a relief it was after previous experiences. Nothing broken, all handled with care including my 7’ grand piano. Thank you!!

The crew of Matt, Shaun and Chris were efficient, polite, careful and professional. Great job!

Great crew

David Craig, Teresa, Patrick were instrumental in making my move collaboration successful! The movers Dominick and crew handled my load with the utmost care…as well as communicative and customer friendly!

Everyone that I dealt with from my first telephone call to the completion of the move was professional, competent and courteous. I was very impressed and thought the cost was very fair. Would, and have, highly recommend Gentle Giant.

They were extremely incredible and efficient very friendly to work with took good care of all of my things and where it was just so helpful all in all it was the best move experience I could’ve asked for

I have to say these 3 men were the best movers I have encountered all year this was my 3rd try and they were Fabulous.

Excellent communication and coordination before moving day. And the guys who performed our move were courteous, careful, and efficient. They did a great job. Thanks!

Bambi provides the very best customer service! You are lucky to have her.

The crew was great. Very respectful and went above and beyond to move some heavy items. We were an in house move moving our offices from the first floor to the second floor.

Movers Austin and Andrew were very courteous and concerned that everything was placed as we’d like it.

All 3 men were professional, courteous, and friendly. They took great care of my items…they were truly “Gentle Giants.”

They were excellent!!

The team was outstanding – professional, fast, & personable. I am so thrilled that I chose Gentle Giant for my move!

Fast amiable guys. I hope they can move us again on the second part of our move.

They arrived on time, were very pleasant to work with, listened to my concerns about handling some of my older pieces of furniture, worked very quickly and efficiently.

The whole team was kind, professional, hardworking, and all around made a very daunting and stressful day much more manageable.

The movers changed a potentially difficult and emotional process to an easy and enjoyable. One. Thank you

A+ team and service. Personable, efficient, mindful.

Movers were awesome! Very professional and efficient. They packed all our belongings super fast and our took great care when loading and unloading the truck. We are very happy with the service.

The guys who moved me were efficient, kind, great to work with, communicative. Very happy.

Prompt, polite, professional

quick, courteous work, while also being careful and thoughtful of what is being moved.

Our movers were extremely nice, communicative, and efficient!

We used Gentle Giant to move out & back in our house during a 1st floor-wide floor sanding and refinishing 1-week project, and used your cube storage service. I liked how the move-out team carefully wrapped in blankets every piece of furniture. We also were impressed with the inventory process, with 1 team member dedicated to this process. During the move back in, the team took the special care in placing felt pads on every single furniture leg and base; remarkable. We were greatly impressed with Gentle Giant’s level of detail, care and professionalism. Thank you.

Codrin, Mantas, Rocky and Roman were exceptional! Excellent communication, technical skills and brute strength that the job truly required to move couch up to 3rd floor via hoist through a window

The sales team was prompt and informative, the office support team was thorough and helpful, and the moving team was so positive and professional and they literally sprinted, so efficient.

Friendly, knowledgeable and very efficient team of Eli and gang packed us up one day and loaded & unloaded. They all did a fantastic job!

Movers were professional, polite, careful, and on time

Professional, swift, and polite.

The team was wonderful. Engaging, friendly, professional and respectful.

Every member of the team–packing and moving–was terrific. Super energetic, efficient, incredibly helpful, friendly, and accommodating.

They were very professional. They were “The Gentle Giants”.

They worked hard in a very small space to help meet my goals.

Guys arrived on time, worked efficiently, wrapped things carefully, interacted with us politely.

Great communication and hustle while being gentle giants

Connor and his team were incredibly professional and efficient. They took a stressful day and made it as close to pleasant as possible. They are hard workers and very attentive to customer needs. I was beyond impressed by them and will absolutely be recommending GH to everyone I know. The team that helped me move was absolutely incredible. Thank you so much!!!!

After some stressful days of packing, it was such a relief to have the help of Gentle Giant movers! My movers were really nice, knowledgeable, and treated our furniture with care. It was easy to schedule with them as well. The whole process was really painless. I would definitely use them again in a future move, and I would definitely recommend them to others.

The crew was so pleasant and amenable to deliver the furniture to a smaller apartment for my mom and bring the items that didnt fit to my house. They helped unpack the boxes to alleviate the workload for me.

I appreciated that before they got to my house, they called me on the phone to let me know that they would arrive in 30 minutes time. And they got right to work and didn’t waste any time all day. They moved right along until everything was finished.

The crew was very respectful and professional.

Paul B. is an amazing representative and so professional. Chez and Carlos were so careful and thorough and very attentive to our requests. From beginning to end everything went smoothly, nothing was damaged or broken. They worked very hard to make it a very stress free experience. I am a realtor and I will be recommending Gentle Giant as my number one mover to my clients. Thank you so much for everything!

Everyone had great communication skills, and from the questions they asked I felt they knew exactly what they were doing.

Crew arrived on time, worked carefully, quickly and diligently. They were excellent at problem solving in getting large pieces out of the unit and very flexible with our requests. The best moving team we have ever used.

I cannot speak more highly of Gentle Giant. My fiancé and I just moved and had Gentle Giant pack, move and unpack for us. Oh, and we moved into a building that required a crane, which the Gentle Giant team took care of, no problem. We have never had a less stressful move. This was smooth, easy and painless. The Gentle Giant team truly took care of us from start to finish. Let this be your sign, go book them for your next move!

The team of four guys that came to move our pianos was excellent. They had all the right equipment, knew how to work safely, were familiar with the Damp-chaser mechanisms in the pianos, and were friendly and efficient. I enjoyed watching them work, it was like a ballet.

Our whole team worked together very well. They were professional and hard workers. They communicated with us and with each other. Would definitely request the same team on our next move.

our third time using GG for moves in the last 20 years. quality each time has been exceptional. wish all businesses were so well run and had such exceptional staff.

Team worked hard and was extremely professional and courteous. We will definitely be hiring Gentle Giant for future moves!

The team is golden. The absolute top notch in manners..ability.. professionalism. I used the team in my prior move and was so impressed.

They made it easy, they asked questions, they were extremely courteous — I can’t say enough about Colm and Elizabeth and how responsive they were to my short-term emergency needs. I’ve had two different drivers and four different movers and all were extremely polite and respectful.

Andrew K. was awesome on the front end of the move to set things up. Dara and Chuck were fantastic. Showed up on time and went above and beyond.

The best and most professional ever

Very good service from start to finish.
The movers were professional, polite, helpful and were careful moving furniture.
This was my second time using Gentle Giant and would highly recommend them to a friend.

Throughout the entire scheduling and moving process, everyone I interacted with was professional and courteous. Huge thank you to Jackie for coordinating the move, and to Shaun, Daniel, and Riley (move-out) and Cory, Antonio, and Kevin (move-in) for helping to make a stressful process run so smoothly!

They were very polite, listened well, went above and beyond with my questions.

The crew arrived punctually at the time they said they would. They were polite and very efficient loading the truck in Dover and unloading in Londonderry.

The 2-person crew was very professional. They did the job expeditiously and were very respectful of my home and property.

Andrei B. and Audrius M. were a pleasure to work with. They arrived right on time, worked quickly and carefully, and arrived promptly in Vermont. They assembled furniture willingly and efficiently and were consistently respectful and positive. Everything arrived undamaged. I would definitely recommend Gentle Giant to a friend. Several friends had used Gentle Giant in the past and recommended them highly to me.

The whole crew was terrific, hardworking, skilled and pleasant.

The best in the biz, hands down!!!

The moving crew were excellent. Efficient and courteous. Excellent customer service.

Jason Begin and Andrea Lytle were very helpful guiding us through the move, answering our questions and letting us know what to expect with the move. The Movers, Ben and Conner, arrived in the time frame provided, even a little on the early side. They were fast at each of the 3 stops, wrapping the items and loading the truck. They were non-stop at our final destination moving the furniture and boxes into the house. The crew had everything in place, unwrapped and cleaned up in no time! They were very professional for the entire day and worked very hard! I would definitely recommend Gentle Giant to my family and friends who are in need of a moving company!

Dominic is extraordinary!
The planning and execution of every move he schedules exceeds expectations! Thoughtful, respectful and professional!!!
Thank you to the team that never stops giving!!!!!

I have posted on Google the magnificent work your team did. You are fortunate to have such professional employees. After a long day of driving and working they treated us like the only clients of the day under challenging circumstances. Showing up after only 24 hours notice is indeed a hallmark of your service.
Our family cannot thank you enough.

Excellent delivery.
Very efficient team managed the delivery.
On time,
Very professional

On April 24, 2024, Ryan O. and Carlos D. moved a significant amount of heavy furniture and household items from the basement of the Methodist church in Watertown MA where it was stored for refugee families, to a house in Melrose MA, which our Watertown-Belmont Welcome Circle under Catholic Charities Boston had rented for a family of six who were due to arrive from Ukraine early in May. Ryan and Carlos were waiting for me at the Methodist church before 8 AM. They loaded everything very quickly and arrived in Melrose house shortly after I arrived there. Moving the furniture into the house in Melrose was challenging because there is a long stone stairway with a handrail that turned at the top leading into the house. But Ryan and Carlos navigated this very well using a ramp over the steps. Several of the heavy pieces had to go upstairs to the 2nd floor. Not only did Carlos and Ryan assemble the furniture they moved, but they also assembled a few furniture items that had been donated locally. I really appreciated their hard work and their great team spirit working together. They reflect what I have come to expect from Gentle Giant movers and why I have used Gentle Giant for my own moves over the years and recommend Gentle Giant to my family and friends.

The team was able to move me out and in my new home in less time than I expected which helped to reduce my stress as I had a deadline for picking up a pet from school

Javier, Alexandra, and Adrian were fantastic in the move itself and Dominque was super helpful setting it up. We’ve moved quite a bit and this is the first time where everything went right. All the people with the company were nice and communicated well. The moving team really hustled and were motivated. Great experience.

Well executed, good crew! Adam, Sean and Matas were a joy to work with.

For various reasons, our recent complicated move involved using Gentle Giant on three separate occasions. All three were outstanding. The movers were professional, efficient, helpful and friendly. The office personnel were the same. They diffused much of the stress otherwise involved in a move. If I had to pick one word for my experience, that word would be ‘trust’.

The guys were great, professional, and very helpful

London & crew were exceptional; meticulous, neat, respectful, and efficient.

on time, reasonable price, and super, super nice team members.

The movers were very friendly and completed the move in a timely manner. I am very thankful for the service.

Christian, Andrew, Adrion and Alan did a fantastic job. The were helpful not only with the move but also the setup.

Great guys

Ash, Aidan, Noah and Jasper were all very polite, efficient and seemed focused on customer satisfaction.

Andrew was great to work with 🙂

Very professional and accommodating

I cannot rave enough about Matt K and his team Chuck, Anthony, and Cris! Everyone who has asked me about how the move went, the first thing I say is “Gentle Giant is the best moving company I’ve ever had!”. The entire team was so thoughtful with what I was moving and ultimately storing, careful with miscellaneous packing, efficient, and friendly. Such nice guys and excellent movers – the A Team! When I move again, I will no doubt be using Gentle Giant, and hope to see that crew again!

Gentle Giant movers were professional, efficient and polite. I appreciated how easy it was to work with everyone on the team.

I cannot say more positive things about this moving experience. My moving crew was extremely professional, efficient and overall, so pleasant to work with. I will absolutely be leaving positive reviews for Gentle Giant, as I am so impressed with the moving team that I worked with.

No feedback necessary. Monty, Henry, and John were friendly and efficient! They did a great job moving our stuff and were very helpful if we wanted them to relocate anything in our new place. Would love to have them again in the future.

The crew asked a lot of questions up front to make sure it was very clear on what needed to be moved. The thorough communication was greatly appreciated and they didn’t hesitate to follow up.

The team that moved us from Osterville (Cape Cod) to Marblehead were true professionals. They made us feel calm during a very hectic time. Also, the street that we moved to was tricky and they handled it with ease. They were kind to us and careful with our possessions. We could not have been happier with the move.