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Moving Company Reviews

Gentle Giant is always looking to grow and improve our services. We solicit feedback from every one of our customers after a move to work towards this goal. Below, you can browse our customer reviews, both good and bad. At Gentle Giant, we employ full-time customer service employees to address any issue(s) which may arise during your moving process and encourage every customer to contact us if they have any post-move issues. We are committed to delivering on our 100% crew guarantee and resolving any mistakes we may have made during the course of a move.  Collecting reviews of our moving company allows us to ensure we are fulfilling our promise.

Gentle Giant has an average Customer Service Review rating of 3.9 based on 2919 testimonials.

, Move

Rolando and Scott did a great job! I requested them for the move back into the house. My contractor, George Haseltine of Windward Shaw suggested we hire Gentle Giant for the move so we could be sure it was done right.

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, Move

From beginning to end… including office staff interaction and of course the moving crew it was an absolutely flawless and stress-free experience. The moving crew was super friendly, efficient, polite, and they are truly an asset to your organization. They are the epitome of customer service and you should be very proud to have them on your staff. Your company came highly recommended and that’s why I contacted you and chose you but your staff surely went above and beyond to make this stress free and super easy on my end and when you are moving and have so much to deal with I can’t tell you how much that truly matters. Your moving crew for this move were just simply amazing.

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, Move

Very organized, fast, pleasant. Would definitely recommend.

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, Move

Absolutely excellent! Great experience, great crew!

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, Move

We had a large commercial move with hundreds of items, we can’t say enough about everyone at Gentle Giant. They were thorough and got us on the schedule as quickly as we needed since the stuff being moved was on a strict time schedules. Peter Heidkamp was thorough and followed-up promptly. The moving crew of 6 guys got the job done quicker than anticipated and even asked if they could repack our storage unit to be able to fit more stuff in the unit.The accounting team and Teresa C. resolved an issue on our billing swiftly.

Overall would definitely recommend and use again!

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, Move

the movers who helped were absolutely fantastic.

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, Move

Very professional and courteous. Great representatives for your company

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, Move

Chez and Julian were excellent- professional, efficient and accommodating. I can’t say enough about them!

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, Move

I found that Kevin and his crew were most caring about me personally being blind. They were very careful in communicating with me about where things would go or what did I think about this or that. I cannot say enough positive about them to describe how well my move went and just how helpful they all were to me. Mr. O’Toole, they are all keepers! I am still fit at 83 but I do not think that I will challenge Carlos to arm wrestling! Thank you.

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, Move

As always, the guys went above and beyond in their care and attention during the move.

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, Move

Your office staff and movers are very helpful and professional.

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, Move

The moving crew came right on-time and started working. They were clearly knowledgeable about what they were doing and did the work of packing the items from my old apartment with little instruction needed from me. When they arrived at the new place, they set things up quickly.

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, Move

On time, very professional and courteous, organized, handled everything with care.

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, Move

Best move ever – great team.

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, Move

Chez and his team that day were all very polite, helpful, and careful with my possessions.

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, Move

The moving men were respectful of us and our furniture for the most part. A couple of dirty spots on a white rug but that can be easily cleaned w a spot remover. Some smudges on door frames which have not been easy to get off.

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, Move

Always such a pleasure to work with the teams. Professional and hard working.

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, Move

Great communication throughout the process. Andrew Hashman and the team did a fabulous job.

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, Move

The crew assigned to my move (Brandon Taylor Matthew Barriga, and Mike Marschhausen) were exceptional- by far the best I’ve had in this region. Next time I move I plan on requesting they be assigned again.

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, Move

Everyone was very helpful and courteous.

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, Move

The 3 movers were professional, polite, knowledgeable and they didn’t waste any time

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, Move

Fast, easy-to-arrange move by your Scheduler. Moving team was on-time, polite, professional, FAST, and really cared about our things. They took great care moving our belongings into our new, freshly-painted home with brand new flooring. Not a scrape or scar anywhere! Moving still sucks; but trust me, your Team made it suck the least of any move I’ve survived in my 58 years!

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, Move

Our crew, led by Dave, was fantastic!!

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, Move

I just wanted to reach out to thank you and the team for an awesome move! The crew was fantastic and went out of their way to ensure things went smoothly. I really appreciate all the work and effort that they put in. I will definitely be recommending Gentle Giant Moving to any friends, family and colleagues who are looking for a moving company. Can’t thank the crew enough for all their hard work and consideration!

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, Move

Jack and Gerry (sp?) were a dream team. In addition to being the epitome of professionalism, they worked very hard and very fast to accomplish the move without compromising the safety of the items being moved.The weather was horrendous the day of the move and they were very conscientious of keeping the ‘weather’ out which was very appreciated.
This was my first exposure to Gentle Giant and Gerry and Jack were a wonderful representatives of your company. Give them both a raise!!!
I would also like to add that all of my phone contacts, to date, with Gentle Giant have also been extremely professional and very pleasant. I have had an especially great experience with Elizabeth Coates.

Sincerely,
Nancy Skawinski
Personal assistant to Rob Ketterson

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, Move

Consistent, professional, dependable

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, Move

I have to say I was concerned when they arrived that they may not be up to task as I had some very large heavy pieces. The lead guy was thin and older and the other two were small and young. Wow, did I underestimate them. They worked smartly as a team and were extremely professional and very careful. The lead made some very good suggestions on furniture placement in the new home that were very helpful.

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, Move

All of our moves with Gentle Giant have been excellent and very professional.
Your staff is THE BEST!

A special shout out and PLEASE let them know that both teams (packers and actual move out day movers) were beyond fantastic. Kevin McCarthy and Zsolt Bodis..the best leaders and so attentive and professional. They set the tone for the rest adn are truly the “face” of Gentle Giant..best PR going! Others who were phenomenal and so appreciated were Dave O’Gara, Carlos Gooding, Peter van Cort and Yejadai Dunn. There were several other guys who were unfortunately not listed but were fantastic and deserves recognition (one young guy from BC..also awesome). Thanjk you so much to ALL the crews who helped us.

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, Move

I was impressed by their knowledge and training. They knew what they were doing and we’re truly professional movers as opposed to just some big guys with a truck. Their manners and demeanor were also exemplary. I didn’t feel weird having them in my home. They were patient and friendly, people I’d actually want to grab a beer with.

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, Move

The guys sent to move me were personal, had great attitudes, extremely hard workers and efficient…..the crew was amazing! Nothing was damaged and there were no scuffs on the walls which was only because of my rockstar movers! I will definitely use your services if I ever move again as I am one happy customer.

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Concord, MA Move

the guys were really pleasant and communicative and did the job well

in Concord, MA,

, Move

We found Gentle Giant through internet research, in particular an article in the Boston Globe citing GG as a top mover in Boston. We couldn’t be happier with the movers the company assigned to move us out of our home in Newbury and then into an apartment in Boston. Great guys, very professional and clearly attentive to the safe move of our property in and out of our residences.

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, Move

professional, capable, pleasant to work with, all around Excellent.

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, Move

Elmer and Nathaniel were excellent. They take their time to ensure that our furniture and artwork were well protected. They are exceptionally pleasant, on time, and professional. This was our fourth or fifth time with the company and these two movers in particular. We have recommended your company to several friends and will continue to go so. Matt and Dominique were also very helpful and pleasant. Thank you

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, Move

Movers, Oryan, Alex, Jack and Jerome were each so professional, friendly and patient, especially when I remembered we were moving the refrigerator at the very last moment. Easy going. Very thorough. 4 times we went through each room. And sometimes I had overlooked something. You can be proud of them.

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, Move

This was my fourth short haul move with you and it was another stress-free experience. Be sure I will call again if I need another move.

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, Move

The crew was very friendly, helpful, and efficient.

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, Move

This was my third time using Gentle Giant and I cannot wait to use them again! It is such a pleasure to plan a move with GG from the consult to connecting with the move team on moving day. It was so great to see that one of the guys that moved me into my place 5 years ago, was assisting on this move. He (Javier) even said that he remembered moving in and said he looked forward to seeing me in another 5 years! Your moving crew is the most professional that I have ever met – keep up the great work and take care of them. They are worth their weight in gold!

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, Move

Team was professional and friendly, and also very careful and efficient. They really took care to pack things properly, and made sure we had quick access to all our necessities. They maintained good communication with us throughout the process. And they took very good care with both apartments and all our furniture.

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, Move

Movers were extraordinarily efficient, and also were friendly and pleasant. Best move experience I have ever had.

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, Move

The team of three young men were wonderful. Careful, attentive and polite – made the move very easy

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, Move

Your moving crew were great! Very efficient and pleasant guys!!

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, Move

I have used GG 3 times for moving and each one has been fast, efficient and problem free. Their moving crews are great.

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, Move

Guys worked quickly – they were great.

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, Move

The crew was great. So careful with my things. They wrapped them up better than I could and they were very careful moving them. Everything arrived right side up and in great condition. The receptionist Dominique was also great – she checked in with me several times and helped me through the process.

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, Move

I had a very satisfactory experience with my Gentle Giants – AZ, Calvin, and Shaquille.
Please thank them for me again. They were wonderful: capable, organized, fast, polite, and resourceful!
And thanks to Teresa and Lisa and your office staff for helping me make the arrangements – I appreciate your kindness and expertise.
I will certainly recommend Gentle Giant to others, and will call you again for the next move!

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, Move

You are the best movers I have ever used. The guys that delivered my things on Saturday were fantastic.

Thank you so much!

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, Move

Everything went perfect! The movers were terrific & I could not have asked for a better experience – thank you!

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, Move

An amazing and very professional team and the leadership while in my home was outstanding! From the very beginning until the end, I thank you for the high level of service.

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, Move

The crew was very respectful and kind. They were meticulous in their work and for caring for my property. They were great people and very personable.

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, Move

You’re the best, what more can one say. Smooth execution of a challenging move from Bay Village requiring a crane to the 31st floor of Longfellow Towers. Nothing broken and done for less than the estimate. And the movers are great conversationalists.

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, Move

This is our second major move using Gentle Giant. We called on you to coordinate our moves in Boston because our experience in RI was so positive. You did not disappoint. Your crew, as I told them directly, represented the high standards we expected. They were efficient, respectful, positive, careful, coordinated, and intelligent men with whom it was a pleasure to work. If I were several decades younger, I’d apply for a job with your company!

I spoke with several people regarding moving company options. All named Gentle Giant as the best. I cannot disagree. I also told your crew they should feel quite proud being affiliated with an organization such as yours that enjoys such a good reputation.

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, Move

The movers did an amazing job. They were punctual, professional, and highly experienced.
Overall, I am glad I hired Gentle Giant and I’m certain to do it again once I move from this place. Thank you all!

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, Move

Professional and exceptional service from start to finish – from the person who came to my home to provide an estimate, to the move coordinator, to our awesome team of movers. Your crew managed to make a stressful experience a pleasant one.

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, Move

Larry, our fourth move with you in 40 years, from the early days when you were on the phone yourself and moved our chinchillas back and forth from New Haven; congratulations on maintaining the good reputation you built over the years.

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, Move

Chris Clark, Erin , who confirmed my appointment and movers Scott and Kevin were all a pleasure to deal with. Thanks to each of them.

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, Move

Always very pleased…..

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, Move

Goofd Crew

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, Move

clean blanket wraps for furniture

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, Move

The team of 3 that helped me at IDEO was ready for anything. They were creative in the way thy solved problems and wonderful pleasant people

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, Move

Fast, efficient

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, Move

This crew was exceptional. They were very professional,guick and very pleasant. They introduced themselves to me when they arrived at my house. Can’t say enough good things about this crew.

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, Move

The whole team was extremely friendly, professional and courteous. Your company hires
great people.

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, Move

The crew couldn’t have been better. They were friendly and energetic the entire move. Gentle Giant is a great company and I will always use them when moving in the future. Thanks again for all of the help.

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, Move

Booking experience was easy and efficient, loved the online inventory checklist. Moving coordinator was friendly and informative.
Movers were on time, friendly, helpful with their suggestions and kind. This was a huge stressful move for my husband and me but Your team was amazing from start to finish!

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, Move

My wife & I were thrilled with everything about the crew, Sarunas Vabalas and Kullen McGill. They arrived early, were exceptionally courteous, were extremely careful with our belongings and were also fun to talk with. We DEFINITELY plan on asking for them to return when the work on our house is finished, enabling furniture to be moved back inside from the storage pod outside.

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, Move

Great guys—very careful and caring for our stuff.
This was our second experience with you folks and we were very pleased.

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, Move

Prompt, courteous and team always is prepared and well trained

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, Move

My entire experience with Gentle Giant was phenomenal!!! I was incredibly stressed about this move but the moving crew quickly calmed my fears as soon as they got there by sharing their plan and reassuring me all would go smoothly. And it did! Quick, painless and I didn’t have to lift a finger. They followed my instructions perfectly and asked questions on the way if needed. Ian, Scott and Jeremy are the dream team!!! Will and Dominique also provided excellent customer service and made it very simple to work through the moving plans. I cannot thank you enough for this wonderful experience and will certainly be recommending you to others.

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, Move

nice, responsible people that care about their customers. That is no small feat!

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, Move

no additional feedback

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, Move

Zero complaints at all. The guys did a fantastic job moving everything, along with expert disassembly / reassembly as needed. I was very happy with the experience, thought it was reasonably priced and would be happy to use the service again in the future.

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, Move

Crew was very professional and extremely efficient.

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, Move

Great guys and I will continue to recommend your company to my real estate clients!!

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, Move

Movers were polite, quick and efficient. They were a pleasure to work with

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, Move

These two crews were great, I learned later in the day they had never worked with each other before. Their performance made me think otherwise it was an amazing experience. The crew was so friendly, polite, and attentive to what we needed. They moved so fast we didn’t even realize it!

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, Move

The movers were both professional and very helpful…they were the best moving crew we have used!

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, Move

The staff that Gentle Giant hires are all so friendly. From office staff to packers to movers, everyone has been great.

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, Move

Whatever you are doing, please don’t change a thing. We have used Gentle Giant four times in the past 2 years, and every single person we dealt with in person or on the phone was friendly, professional and totally competent. The movers were all careful and efficient. I can’t say enough good things about your company.

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, Move

Scott and Ronan were efficient, quick, arrived timely, and were communicative about ensuring that they were handling things as I needed. Superior customer service with care and professionalism.

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, Move

They were all kind, personable and very respectful.

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, Move

Recommended by people in work, the experience was great from first contact, to confirmation and carrying out the move.
Nothing but good things to say.

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, Move

The teams always do such an amazing job. Working hard to do the best job and solving problems when they arise.

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, Move

Doug and Will were a superb crew.

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, Move

Your crew were on-time, professional, friendly and on-budget.

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, Move

Thanks so much! I just wanted to say your company was phenomenal through the entire process. The two young men I had as my movers were beyond fantastic! Friendly, efficient, careful & still able to have a conversation while working. After my experience with other moving companies being not so great I was very hesitant to hire movers again but now I will never hire any company again other than gentle giant! Thank you again!

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, Move

Guys were very easy to work with, very down to earth.

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, Move

Very happy all around with customer service and the day of our move. Highly recommend ur company and have all good things to say about your employees. Thank you!

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, Move

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, Move

Great team on both the move out and the move back in

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, Move

It was wonderful. I wouldn’t change a thing.

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, Move

Great crew. Friendly, professional and efficient.

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, Move

London and Shane were very polite, professional and friendly. They helped make my move easy. Also, when booking my move, I worked with Peter who got me in touch with Alex from the Beverly warehouse so I could easily pick up packing material.

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, Move

Amount of workers and space was under estimated.

Noticed they scratched and dented the brand new floors after they had left. This happened in the guest room while they were putting the bed back together.

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, Move

All 4 of your movers were professional, patient, and exceedingly helpful. Krystal and Rachael were, without exception, calm and helpful guiding me through the process. Your warehouse staff has been so patient as well, as we continue to decide which pieces we need for our condo and which stay in storage.

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, Move

Prompt, professional, courteous,, accommodating, and friendly.

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, Move

Your men were VERY VERY considerate in the way they handled our furniture

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, Move

Great experience. The guys were prompt, friendly, and very thorough.

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, Move

The guys were spectacular. Polite, courteous, punctual, efficient. They were patient with my requests and made the whole process stress free. Would highly recommend these guys.

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, Move

These movers were exceptional. Efficient, nice, and high quality individuals.

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, Move

Everything was great and easy!

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, Move

Very polite and hard working young men who did the job quickly and well.

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, Move

The team was extremely professional, thoughtful and careful with our belongings. In addition, they were so quick, which was great given we have two young kids.

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, Move

You’re crew was great. They were on time, friendly, knowledgeable and efficient. I was truly surprised how impressed I was by them. I wish I had remembered their names so I could give them the proper appreciation, but hopefully you can see by my account who the staff was, they deserve praise for a job very well done.

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, Move

The young men who moved me were excellent. They worked well as a team and were helpful and thorough.

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, Move

Keep doing what your doing. This was my second move with GG. Incredible service.

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, Move

We could NOT have had a better team for the move yesterday. Each and everyone of the guys were energized, hard working, positive and just plain nice people.
Given that the weather was absolutely dreadful, it sure meant a LOT.
Thanks a million! We will certainly recommend you to our friends and associates.

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, Move

I want to express our thanks and appreciation for the team from Gentle Giant. Mark and the entire crew were excellent! They were respectful, helpful, incredibly efficient, and truly a pleasure to spend three days with. Moving is an extremely stressful and challenging experience, and this crew made it not only tolerable, but fun at times.

We are so happy with our Gentle Giant experience, and will be sure to recommend you to anyone we know who is moving.

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, Move

excellent people, responsive service, all finished in less than 2 hrs !
Thank you, will recommend your company.

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, Move

You guys were great as usual

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, Move

The movers were amazing… very careful and we’re concerned that everything was fine just right. Thank you – an excellent experience as usual!

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, Move

The gentleman that helped me went above and beyond. The day before I was moving I was scheduled not to work but I got called in due to illnesses so I lost that whole day of packing. They came in and just helped me pack up and were a pleasure to work with.

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, Move

Thank you. Everything went well. Mike, Mike and Ned were great. Very courteous and professional

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, Move

I would like to express what a tremendous experience we had with Gentle Giant. The crew, Mark, Alex and Miles were awesome, we got to meet Rudy, again awesome. The only issue we had was large armoires,
But thanks to Mark and Rudy, the crane was here in no time and the job was finished for complete satisfaction.

I worked for over 38 years in the foodservice distribution field with very large companies, US Foods and Sysco. They stressed the importance of supreme customer service. Your team and company
Display that. From setting up the move with Colm, ordering more boxes with Mark, confirmation calls from Andrea, the attention to detail and the care that the crew showed was exceptional.

I hope to not move for a period of time, but when we do, I know exactly who I will be calling.

Mr. O’Toole, your company does you proud

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, Move

Start to finish this was fabulous.
Alex and Jack were fabulous.
Thank you,

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, Move

OMG…Alex & the team we’re wonderful!! I obviously underestimated what still needs to be done but you guys did it!! ???? The team worked great with one another, they were kind and respectful to me, and made what otherwise could’ve been a really stressful move not so!! And thank you Teresa for your support as well. Next time I move, I’m selling EVERYTHING!

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, Move

hard working young men! very careful to handle the items, and quick to act. they made our moving very easy.

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, Move

The moving crew was excellent and professional – care was taken when moving all items – my wife and I were very satisfied with the whole experience.

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, Move

Extremely respectful, helpful and hard working crew

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, Move

Your crew members are personable, thoughtful, and caring–that elevates the experience of working with you above other companies.

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, Move

The team was excellent, as we always expect with Gentle Giant. When they ran into issues with getting our queen size box spring into our 1806 house in Harvard, they quickly formulated options, discussed them with us, and executed a plan that had us sleeping in our (still in one piece!) bed that evening. They were efficient, friendly, and careful.

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, Move

Craig and the guys were excellent. Very professional, efficient, and did an outstanding job. I was very happy with how everything turned out. Lisa and Teresa in the home office were also a pleasure to deal with.

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, Move

the giants were wonderful. They not only moved everything and put wherever we wanted, but they took the furniture apart and put it all back together. And it all worked and if it didn’t they made sure it did. Amazing crew of 5 giants. I am in real estate and refer you guys out all they time. So thanks for being wonderful…

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, Move

Joe and his team were absolutely spectacular! I’ve never had a better moving experience. They were all polite, personable, and even great with my 5 year old daughter that wanted to supervise as they were unloading. I literally cannot say enough good things about this team ! We are mostly unpacked and everything arrived in the exact condition it was in when we packed it. If I ever move again, you guys will be the first ones I call!

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, Move

Phenomenal experience with professional and friendly movers. I have used you guys 3 times now with drastically different moves (Boston condo to condo, condo to house, and this move with multiple stops). Each time I have had the exact same positive experience and would strongly encourage everyone to use you guys for their moves. From my perspective you offer competitive pricing (all three times lower than my original estimate) with far superior quality and service versus the competition.

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, Move

Your crew once again displayed a combination of hard work, outstanding organization, and exceptional politiness.

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, Move

We love Rudy!!! Great person, professional, considerate…

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, Move

Our moving crew did a fantastic job. As a former Army brat with many, many moves under my belt, I was very impressed by the crew and the care they took in packing, organizing, and moving our stuff. Five stars!

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As before, the office staff and two field people were fantastic!!!!!

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What a great group of gentlemen you sent our way. Thank you they were great.

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, Move

From The first call to Rachel who answered the call, Bob coming out for the estimate to Evan and his team showing up on the day of our move…each time the experience was over the top! The professionalism, courtesy and care along the way was world class service. We were so impressed that we will be telling all of Charlotte about Gentle Giant Movers!!!! There are not enough words to describe how thankful we are to all of you for making our move smoooth and easy!

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, Move

We had two young men move us in. They were courteous, strong, respectful and professional. I told them that they will be running GG one day!

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, Move

Very respectful and pleasant people. None of my furniture was damaged. They were very careful to load and unload, and also asked if everything was fine and if the furniture were in the correct rooms.

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, Move

The whole experience from start to finish was very friendly and
professional. Everyone did their work with competence and care.

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, Move

Everything worked perfectly since the booking/scheduling and final moving day, we were very pleased with the availability of the contact at GG and the moving crew was exceptional, they were very good. Thanks guys

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, Move

Smart Proactive Helpful. Fun. Careful respectful. Hardworking. Non-complaining Neat. Intelligent. Rare. Grateful. Polite…AMAZING!!!

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, Move

The guys were great! Friendly, accommodating
efficient. They made the experience of moving
much less stressful than it had to be. I would never
use a different moving company if I ever need one again!

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, Move

I really appreciate the workers taking the time to shake my hand as they left and say it was a pleasure meeting me and I have a nice home. I also enjoyed watching them work and how they spoke to one another with respect and appreciation for their help.

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, Move

The team was extremely polite, efficient, and careful. We appreciated that the same team came on both days. Couldn’t have asked for a better experience.

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, Move

I have used your company before for a move and it was the only one on my list of which company to call for my latest move. On time, personable and professional employees (including those at the office!!) , everyone eager to go above and beyond and they helped make a chaotic and emotional move as easy as possible. I love your company.

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, Move

You staff as always goes beyond the expected customer service to make for a pleasant experience. Honestly thank you for making a stressful situation quite painless.

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, Move

Very polite, respectful of property. Called to give ETA. I’ve used GG more than 7 times for personal moving.

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, Move

Crew was both professional and accommodating.

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, Move

Our team was great. No criticisms….

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, Move

As always, the level of professionalism and communication from all members that we dealt with was exceptional. We are long time
customers and have come to expect great service and fair prices which you always deliver. Thank you!

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, Move

GREAT CREW!!

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, Move

Great synergy within the team.
Incredibly polite, and nice.
I wasn’t as prepared as I had hoped to be (surprise), the team was a great help throughout the process.

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, Move

Crew was pleasant and polite. I did not expect a move only 1 mile away with about 18 pieces of furniture to take as long as it did. There were no boxes of belongings to pack, cannot rate this. Furniture seemed fine a upon arrival.

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, Move

The guys were very friendly and efficient.

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, Move

Great experience will use you again on my next move.

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, Move

The whole team was enthusiastic, helpful and efficient. The fee was as expected. One of the crew even offered to help my wife clean up some blood when she cut herself. That’s above and beyond .

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Our team of movers were incredibly warm and patient through a very long day. We also noted how kind and respectful to one another which is a true testament to their training. Though our move was exhausting, the team really made the day feel achievable.

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, Move

Excellent customer service. Crew leader Scott. Phenomenal
Thank you very much.

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, Move

This is the second move I did with your company and on both I have been highly pleased—your crew is fantastic and do a great job—

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, Move

I have nothing constructive to offer honestly. The experience was truly perfect.

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We couldn’t have asked for a better crew, and moving experience. Patrick and his moving crew were professional, courteous, and efficient. They handled our belongings with care, as if they were moving their own family. We’ll be using Gentle Giant again, and for every move going forward. Can’t recommend your company enough.

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The team took extra care not to damage any of my items or our new home, which was somewhat difficult due to the narrow staircase. They were also flexible about tmoving things from one room to another when it didn’t seem tot fit as planned.

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Outstanding. Best movers I have ever used.

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Mathew and Christopher were very efficient and gracious

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I have used Gentle Giant in the past and have been impressed by your great service, but London and Adam went above and beyond in their efforts to get my refrigerator out of my kitchen. I was so impressed by their professionalism, their willingness to do what it took to find a solution. And their good humor in the process. They are great assets to your company and I would love to leave a review for them if there is a way I can do so on your website.

I will definitely use Gentle Giant in future and I will continue to recommend you.

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We love gentle giant! Your service is impeccable ! Very person, from the office to the crews who move us are knowledgable, efficient, professional and kind.

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The best part of buying another home was our Gentle Giant movers. The whole process is incredibly stressful. But the mover was really good. Seriously. All four men were friendly, professional, strong, zippy, and really careful with everything they hauled for us. Our realtor asked what movers we were using, and she said y’all were really good. We absolutely will recommend Gentle Giant.

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I have moved many times, some with minor issues and others that were a complete catastrophe. This move was perfect. My daughter did the research for me and came up with you as the best. From my first phone call to corporate to the very polite young men who picked up the boxes and paper after unpacking, all was 100 percent perfect.
Chaz was outstanding and I always say if someone does an outstanding job, “I would hire that person”. The two packers in Fort Lauderdale, Bill here in Charlotte who unloaded with Chaz and finally the 4 young men who picked up the used boxes, all did an excellent job and you should be proud to have them in your employment.

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The best. Careful, polite, thinking about what they are doing. I’ve had them move me several times and I’ve never been disappointed. Never a mark on the walls or doors, always quick to perform. And they’ve moved artwork for me as well, always successfully.

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Great TEAMWORK made the packing and loading fast, helped with bad weather approaching.
The team was very professional and experienced. Totally enjoyed the crew’s positive attitude.

I hope not to move again but would hire you again.

JJG

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Justin and the guys did a terrific job…. very pleased!!!

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All good! The team was professional, friendly, reassuring and moved items in and out within 2.5 hours! Thank you!

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I am impressed with the efficiency of the team. They new exactly what they were doing.
I had been treated with respect and listened to.

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The 2 men were great so polite concerned about moving fragile items ask great questions
Made sure everything was where I wanted it there was a lot going on in a small area they were efficient
Two thumbs up would recommend the company and if needed will use the company again
Thank u for making my move smooth and stress free

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2 Mikes were awesome on a very difficult day for me having to move. They were professional, fast , upbeat, professional and caring throughout. Thank you!

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The crews were wonderful!

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The crews just care, very simple. The crews seems well trained and enjoy their work.

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The entire crew was amazing and super efficient. Shane the crew leader was very professional.

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Complicated access area at NW DC commercial/residential building and crew was able to accommodate and be part of the solution. Very professional.

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This is my second or third move using GG. Would not try another company, and always recommend to everyone who asks! From start to finish everyone is pleasant, helpful, and courteous. Continuing to achieve the level of quality and customer service for years and years is quite an accomplishment. Bravo!

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The guys were well mannered, well groomed, pleasant and moved quickly.

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Posted a review to FB, Google, and Yelp. Your company will always be foremost on my list for recommending a moving company.

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The 3 guys we have were exceptional!!!! Very pleasant, professional and hard working

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The three guys you sent to move my office were quick, careful, efficient and nice. They offered to move things around so I could see the room different ways.

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I had a team of 4 movers for moving my new couch that I purchased into my house and the entire team was phenomenal! They were professional, friendly and incredibly competent. It was a challenge given the small size of the apartment and tight turns/corners. The team arrived ready to go and even drove by early to assess the space in order to determine if additional equipment needed to be brought in to complete the move. The job was completed efficiently and effectively. It was a pleasure to work with the Gentle Giant team beginning to end. I would highly recommend Gentle Giant to any of my friends or family for their moving needs.

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Polite and competent crew.

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Crew was professional, courteous and accommodating.

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Having done extensive research into moving companies and hearing great reviews about Gentle Giant, I was expecting good service. What we received exceeded all expectations on all levels- it was simply exceptional.

The day of the move is naturally hectic and stressful. Your team was beyond kind, patient and professional. They made us feel at ease, took the static out of the experience.

Mark, Alex and Domas were incredibly efficient, hard-working and patient. They took great care to make sure we felt comfortable and to treat our things with care. My husband and I were wowed at their skill and demeanor and said to each other many times ” these guys are amazing!”

As a business owner myself I was awed by the culture you heave created and how the diligence the company puts into training and supporting its staff is immediately visible in the quality of the service. It reinforced a valuable lesson for me about the importance of valuing your team.

I hope to never have to move again, but would use your service immediately if the need arose. I will recommend you widely.

Thank you again to the guys for making that day a breeze. They were simply perfect.

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Craig & Jason were spectacular. They were quick, didn’t damage a single thing (& we had quite the array of fragile items), & were incredibly helpful/responsive throughout.

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The team was incredibly great–patient, full of clear ideas, incredibly helpful, and made us feel–in a frantic time–like we would get it all done. And with their terrific help, we did.

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We had a great experience with Gentle Giant moving company. They were timely, efficient , and the entire team from scheduling to actual move were wonderful. I would highly recommend them for your next move!

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Both Carlos and Nathan were awesome. They each took great care with my items and I was very impressed with their service.

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I have use you for at least four or five moves ever since the first time. Your crew is always top notch, pleasant and thoughtful and efficient. We’ve had a great experience every time!

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Fantastic experience on both ends of my move loading/unloading. Professional, courteous and efficient!

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Did all that was necessary to make our moving of furniture pleasant and professional! As always great people great service!!!!

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The crew was amazing. The weather was not cooperative and the team went out of their way to make sure our things were taken care of during the move. I can’t say enough about how pleased we are with Gentle Giant. Thank you!

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Extremely polite men, who were very careful moving my belongings into my newly renovated home.

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Honestly, this was the most incredible experience – both movers need a raise. They were quick, thorough, polite, and extremely professional. I’ve been talking about it for days and am EXTREMELY satisfied. 100% worth the cost for the service provided.

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It was smooth and easy from getting a quote to payment. The staff was friendly and courteous, worked quickly and took care of my things. Awesome experience.

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The Giants were amazing. They were polite, respectful, and incredibly efficient. I was very anxious about moving my piano, but they made the move down one flight of stairs and up another seem like a breeze. They were very helpful in my new residence, getting the furniture situated where I wanted it to be. In the past, I have had mainly unpleasant experiences with movers, but this move went as smoothly and pleasantly as one could ever imagine. And, not only were they efficient, but they seemed like really nice people. .

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perfect move- fast, no broken pieces great help in arranging furniture, lovely men and as good as a move can be.

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The 3 men were extremely courteous, careful, in handling furniture, boxes etc, and concerned that we were happy with the job.
When they had moved everything they willingly moved furniture that needed to be moved so everything looked good. Tim was incredibly efficient and careful as were his 2 crew members, throughout the move.
We couldn’t have been more pleased!

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The movers who showed up to move me were extremely professional. They were fast, careful, and courteous, and I was completely impressed with you fine folks. I will be recommending Gentle Giants to anyone else I know in the area.

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All four of the guys were terrific. Quick, careful and took extra time to persist in taking apart my bed and putting it back together.
Also all very funny and it helps to have a sense of humor when moving

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Second time I have used Gentle Giant and on both occasions I have received fantastic service!

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Our crew packing up and unpacking was amazing. They were very attentive to details, made sure that all of our belongings were accounted for, and they were EXTREMELY efficient! I was PSYCHED to have the same crew unpacking us the second day as we had the first. Such great guys!!

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Your movers are competent and friendly. They damaged nothing despite some tricky pieces.

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We loved the members of our crew: George, Tim and Slav. (also Billie on packing day). They were completely professional and also fun to be around. They made what could have been a stressful experience fun! Never thought I’d be able to say that in connection with the move from our house of 30 years. Kudos to Gentle Giant.

We told our realtor about you and already when asked by another client who they would recommend he was able to immediately say: Gentle Giant!

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The moving team was very efficient and flexible with the move. Excellent service!

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ALL FOUR guys (Dennis, Mike, Ned and Ricky) were great (as usual)! Fourth time we’ve used GG. Always recommend you to neighbors when the time comes.

Ashley Schoonover, GM at Waterplace Residences, also allowed that you and your folk are always a joy to work with. There are 196 residences at Waterplace so she deals with a LOT of moving companies…

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This was my third move with Gentle Giant, and the company did not disappoint with their consistent quality service and professionalism. This was my second move lead by Jeff Klossner, who I specifically requested this time, based on his genuine care and concern for the customer and the pride in his work. He is excellent and a valuable asset on your leadership team.

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All three guys were terrific. Friendly and they worked fast. Walters placement of furniture seemed to be intuitive. They were all very nice to work with and I would recommend Gentle Giant for sure. These three guys seemed to have a bond, a perfect team, they seemed to know what each other was thinking. They were all on the same page and it is nice to see a good working team, seeming to have fun with a ‘not so fun’ job. I will not offer to speak to someone considering hiring Gentle Giant as asked in question number 6, however, show them my words here. I would highly recommend this company.

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Great experience. Friendly movers. Very efficient.

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I have used Gentle Giants, my sister has used GG
I would wait for an appointment with Gentle Giants over considering another moving company.
From the appointment to the crew – which was AMAZING!
Best crew ever

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First class service in every regard!

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John and the team were excellent. Hard working and very attentive to the details.

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The team was able to arrive early, and completed loading my van in less than 45 minutes, enabling me to get on the road much sooner than planned. Much appreciated!

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Another great move with the GG team – thanks again!

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Three employees were punctual, professional and courteous until they broke my stair. An apology would of been appreciated but what I received was quite the opposite. There was a denial that they broke the stair and an excuse of “must of been broken already”. I am a reasonable person. Owning up to the damage would of been good enough.

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Scott was great……he was professional, polite, accommodative and quickly assessed the move by walking through the rooms. Marcus was very polite and a quick learner under Scott.
Both were hard working and did’t waste any time loading and unloading the truck. I would rate them exceptional and highly recommend your company to my friends and family.

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All three men were amazing,polite and informative as to what was going to happen. I would never use any other company then Gentle Giant and I refer all my friends and family to you.

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Crew was professional, thoughtful and on time.

Would definitely recommend Gentile Giant!

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Everyone I worked with was great! The movers were very efficient and worked hard. They rean into an obstacle with getting the truck close, but didn’t slow them down one bit. I would definitely use you guys again!

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The guys did a great job.

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This was our third time using Gentle Giant. Rick was the crew leader on all 3 moves and was wonderful. All the crew members worked hard and quickly but also carefully. Everyone was friendly and polite. Nothing was damaged.

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Watching your team operate was nothing short of extraordinary. We were hesitant to go with movers but your team executed beautifully. I have been telling everyone I encounter that they need to go with Gentle Giant. Your team was friendly, efficient, took incredible care of our belongings and were literally RUNNING up the stairs to get back to lifting more items. It was incredible. We are huge fans & will continue to sing your praises. I have so many friends who have had horrible experiences with other companies- our move felt like a total breeze. We felt relaxed enough to start unpacking while they were finishing the job. Please let me know how else I can promote your business. Happy to be a raving fan on your behalf!

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Our move went extraordinarily well and everyone once again exceeded our expectations. You have a great team working with you, from Andrew in estimating, to Dominic in logistics, to Sarunas, Sebastian, Shane, Mike and Ned completing the move itself. I wanted to let you know how much we appreciate everyone’s hard work! They made the hardest part of moving the easiest part!

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All crew (Jack, Danny & Charlie) very courteous & worked expeditiously & handled everything with great care, very friendly & courteous.

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Chuck and Kevin were friendly, professional and efficient.

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The crew was excellent.

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Always prompt and always polite.

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I have used Gentle Giant for three moves. Each time, I was struck by how remarkably pleasant and efficient your young movers are. As a cranky old man living in a 55+ trailer park, I saw the teams of many other movers in action. Believe me, your employees are unique.

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The move went better then expected. The team was a pleasure to work with.

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They were courteous, respectful and willing!

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As always for years gentle giant has been extraordinary!
We would use no one else

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We have moved many times over the years. This move was far and above all the others due to Gentle Giant. The service and professionalism at every step was top notch. Our crew on moving day was exceptional led by Dan. These guys were simply wonderful young men and great at their job. I would recommend Gentle Giant to any one in need of a moving service. What a pleasure it was to work with your team!
Thank you,
Karen Marcilliat

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From start to finish, we had a wonderful experience and will definitely recommend Gentle Giant to friends and family. Our moving team was great!! They were responsible, efficient, friendly, helpful, and it was a pleasure to work with them.

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Larry. You first moved me almost 39 years ago in Boston. I think it was “you” yourself and two other founders. We have used recommended you guys for 3? Decades.
Always personal always professional always polite
Always perfect

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The two guys that moved me were fantastic. Helpful, NICE, FAST. And a couple hundred under estimate! Couldn’t be happier!!

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Best moving experience ever! Josh and Mitchell were beyond fantastic. Customer service was excellent. Our furniture was moved without a scratch and our walls stayed ding free as well. Will definitely use your company again.

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the guys were awesome polite and friendly

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The two individuals GG deployed to pack and load my truck were outstanding and highly professional. Nothing was broken during the course of my move, which I attribute to their care and skill. Thank you!

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I cannot speak highly enough about Nick and Vin. They were on time, really pleasant, very helpful and efficient. We had fun too with a friend here keeping me company joining in by making “tape sculptures” as Vin removed the tape.
Thanks for a job very well done.

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All people were professional and polite and wanted to make sure they did what the customer wanted.

There was some minor damage that needs to be addressed.

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Perfect & Polite. Very helpful and considerate.

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