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Moving Company Reviews

Gentle Giant is always looking to grow and improve our services. We solicit feedback from every one of our customers after a move to work towards this goal. Below, you can browse our customer reviews, both good and bad.

At Gentle Giant, we employ full-time customer service employees to address any issue(s) which may arise during your moving process and encourage every customer to contact us if they have any post-move issues.

We are committed to delivering on our 100% crew guarantee and resolving any mistakes we may have made during the course of a move.  Collecting reviews of our moving company allows us to ensure we are fulfilling our promise.


Gentle Giant has an average Customer Service Review rating of 4.4 based on 5478 testimonials.

ARLINGTON, MA Move

Team went above and beyond. Appreciated especially Isaac P’s assistance in sorting out the aftermath of a fairly chaotic move. (We discovered my daughter was covid positive during the move.) Both the team that day and the teams after were exceptional at sorting things.

in ARLINGTON, MA,

Concord, MA Move

Seth and Jack were professional, hard working, calm, positive and enjoyable!

in Concord, MA,

Watertown, MA Move

I had a great team working with me. Since this is my 20th move with you, it is fair to say that I will always use you in the future!

in Watertown, MA,

Wilmington, MA Move

This was a flawless move.

in Wilmington, MA,

CAMBRIDGE, MA Move

The team made it go very smoothly, easing any anxieties. Very professional and friendly.

in CAMBRIDGE, MA,

ROCK HILL, SC Move

They were professional,friendly, super efficient , and thorough.

in ROCK HILL, SC,

Lanham, MD Move

The movers were quick and professional. I have never used professional movers before, but I definitely will next time I move.

in Lanham, MD,

CHESTNUT HILL, MA Move

The crew was very professional, experienced and very careful with the handling of my furniture and all items during the move.

in CHESTNUT HILL, MA,

WOBURN, MA Move

the crew was excellent- fast, efficient and calm.

in WOBURN, MA,

NEWTON UPPER FALLS, MA Move

The three gentlemen who came to help my Mom move, Tim Reilly, Kieran Healey and Nick Ofodile were so refreshingly polite and respectful from the moment they introduced themselves until they left. Before leaving they asked several times if she was happy with the placement of her furniture. She was.

in NEWTON UPPER FALLS, MA,

Providence, RI Move

Great moving teams from NY and RI ! Great after the move support:crib hardware was misplaced in move somehow… pottery barn eventually replaced, thanks to Isaac Pulkkinen who made sure assembly happened even though 5 months later!

in Providence, RI,

CONCORD, MA Move

Knowledgeable, efficient, easy to work with — and nice guys all round.

in CONCORD, MA,

DOVER, NH Move

The team did an excellent job. This is the 3rd time we’ve hired a Gentle Giant team and we would happily recommend them to friends and family.

in DOVER, NH,

LEXINGTON, MA Move

The crew worked hard, worked efficiently, and were pleasant to deal with. Can’t think of anything they could have done better.

in LEXINGTON, MA,

Framingham, MA Move

Very professional and friendly. Felt confident with their ability.

in Framingham, MA,

WASHINGTON, DC Move

Everyone I talked to were so friendly, quick, and helpful. Gentle Giant always makes moving, which stresses me out so much, so easy and painless.

in WASHINGTON, DC,

Fort Belvoir, VA Move

The guys were amazing!! Very careful, clean and quick.

in Fort Belvoir, VA,

ALEXANDRIA, VA Move

awesome

in ALEXANDRIA, VA,

WASHINGTON, DC Move

The guys were helpful, polite, on time, prepared, efficient, intuitive and fast! My experience was exemplary. Nice guys!

in WASHINGTON, DC,

ARLINGTON, MA Move

Really nice bunch of guys, professional and pleasant, polite and friendly (movers). The office staff I dealt with were also very accommodating/ answering my silly questions in a timely manner.

in ARLINGTON, MA,

BOSTON, MA Move

Bambi was exceptional! And so were the movers – professional & pleasant, phenomenal!

in BOSTON, MA,

CAMBRIDGE, MA Move

This was our third move with you. I am always happy with the work ethic and thoughtfulness of your crew.

in CAMBRIDGE, MA,

WAYLAND, MA Move

Top notch crew! Fast, precise, and careful. Polite and efficient- they far exceeded our expectations!! While we don’t expect to move again, if we do we’ll call Gentle Giant!!

in WAYLAND, MA,

JAMAICA PLAIN, MA Move

Such a nice crew, polite, helpful and very friendly!

in JAMAICA PLAIN, MA,

Waxhaw, NC Move

The entire process was done in a professional manner. The preparation day was smooth as was the move to storage and then the move to our home. All the staff were very friendly and accommodating to our needs.

in Waxhaw, NC,

SUDBURY, MA Move

My whole family uses Gentle Giant and we have all been extremely satisfied with every experience and every person we have come in contact with!! This was move 1 of 2. Our next move with you is June 4. Looking forward to it!!

in SUDBURY, MA,

Somerville, MA Move

Not only was everyone extremely polite and friendly they never got upset with my requests to move items to different locations

in Somerville, MA,

CHARLESTOWN, MA Move

The three individuals who helped me with my move were great and very professional.

in CHARLESTOWN, MA,

Miami, FL Move

Everyone was very helpful. Heroic effort by local manager in Florida who single-handedly moved all our furnishings (his crew quit that morning). Luckily, he actually is a gentle giant (with the strength of several men).

One improvement would have been keeping the same sales agent we started with. I presume our first contact left the company. Our initial conversation set some unrealistic pricing expectations. But otherwise, excellent communication, and wonderful company culture which showed through consistently. You should consider having your team read my latest book Winning On Purpose–and hold a discussion group reviewing what you might learn from world class practitioners of NPS. You are already quite impressive!

in Miami, FL,

ANACORTES, WA Move

Drew was amazing with the move back in.

in ANACORTES, WA,

ALEXANDRIA, VA Move

They were wonderful and so thoughtful.

in ALEXANDRIA, VA,

PROVIDENCE, RI Move

Every person who moved me into my condo from a very large house did an outstanding job. Every single person was hard working, polite and gracious.

in PROVIDENCE, RI,

NEW YORK, NY Move

Toni was amazing. So respectful and kind on. Stressful day. Meant a lot that he managed both my move and my unpack

in NEW YORK, NY,

East Boston, MA Move

Leading up to reaching out to gentle giant, I had a terrible experience trying to get my appliances out of my 4th floor unit and the née appliances in. Reaching out to gentle giant was the best decision I ever made and took so much stress off my plate. Bambi was SO nice and helpful with coordinating. She even took time while on vacation to speak with me. From there, Rooty came by to take a look at my space and spent an hour or more measuring everything to ensure everything would be able to fit in and out of my narrow stairwells. Come time for the move – Shane, Luke and Lucas showed up promptly and were absolutely outstanding. Things could not have gone any smoother. This was a difficult move – very heavy items (fridges and stoves) going up and down from the fourth floor through extremely narrow stairwells. They didnt complain a single time and showed nothing but professionalism and positivity. I legitimately couldn’t be happier with them and the whole experience. HUGE thank you to Bambi, Rooty, Shane, Luke and Lucas!

in East Boston, MA,

KIRKLAND, WA Move

in KIRKLAND, WA,

Seattle, WA Move

Great group of guys who worked hard and got things done well. Much appreciated.

in Seattle, WA,

SOMERVILLE, MA Move

Team was fantastic! Good communication, very organized, skilled movers..can’t praise them enough!

in SOMERVILLE, MA,

VENICE, FL Move

On both ends of our move from Venice, FL to Warwick, RI Gentle Giant movers were simply great. They answered any and all questions to our complete satisfaction and offered suggestions that made this move as easy as possible.

in VENICE, FL,

BOSTON, MA Move

The movers were very professional and considerate. They moved quickly and efficiently, both when loading the truck, and when unloading at my new apartment.

in BOSTON, MA,

BOSTON, MA Move

The move team worked extremely well together. They were all very courteous and professional. They demonstrated a very good work ethic throughout the day and kept up a very rigorous pace.

in BOSTON, MA,

BOSTON, MA Move

The crew, led by Max, worked diligently and tirelessly to complete the move, and they finished hours ahead of schedule. Despite having to move our things out of a fourth and fifth floor walk-up condo, with the number of trips each of the five movers made, each of the guys was pleasant and polite. They frequently checked with me to make certain I was satisfied with the positioning of items, offering to make any changes. They cleaned up after themselves and treated all of our furniture and boxes gently.

in BOSTON, MA,

PHILADELPHIA, PA Move

The crew was excellent, second time I used GG.

in PHILADELPHIA, PA,

CHESTNUT HILL, MA Move

in CHESTNUT HILL, MA,

ROLLINSFORD, NH Move

Your movers were professional and courteous

in ROLLINSFORD, NH,

BOSTON, MA Move

All four men went above and beyond what I was expecting from movers. I have used movers five times over the past 8 years and this was hands down the best experience. What I really appreciated was that they made the entire experience feel so much less stressful than it could have been. I actually felt guilty because of how hard they worked! I would recommend your company to every single person I know.

in BOSTON, MA,

SOUTHPORT, CT Move

Office team of Patrick & Terrence – amazing
Moving team of Amari and Dasheem were the most extraordinary team I’ve ever encountered on over 7 moves in my lifetime – exceptionally professional. Can do attitude and just so kind and friendly. They need special recognition as they made the move so seamless – at both ends. Flawless ambassadors for Gentle Giant.

in SOUTHPORT, CT,

GLOUCESTER, MA Move

The guys were fabulous. Friendly, helpful, willing to wear masks. That’s why I’ve used your company for my three moves

in GLOUCESTER, MA,

DANVERS, MA Move

The crew was outstanding! They were professional, courteous, and worked exceptionally hard! I was very pleased! I have used your services before and had the same experience. I won’t hesitate to use this company in the future if needed. Thank you for making a stressful day much easier!

in DANVERS, MA,

San Francisco, CA Move

All movers were efficient, professional and respectful of our items.

in San Francisco, CA,

CONCORD, MA Move

Perfect service

in CONCORD, MA,

READVILLE, MA Move

We have used your company at least 4 times and every time your team does an outstanding job. They are well trained, very customer friendly and pay attention to the details. We also found our move coordinator (Andrea) to be excellent as she called several times prior to the move to make sure everything was set as well as on the day of the move to ensure everything was being properly addressed and the day after to make sure we were happy with the move.

in READVILLE, MA,

BOSTON, MA Move

The packing and moving crew where GREAT! Very professional and always careful with my property. This is the second time I use the company’s services and I will absolutely recommend them. Thank you for great customer service and upmost professionalism.

in BOSTON, MA,

FALLS CHURCH, VA Move

Gabriel and Octavian were fantastic: tireless, friendly, efficient, and professional. The entire experience was positive, and I can look forward to the second move, storage, and move-in with confidence.

in FALLS CHURCH, VA,

BELLEVUE, WA Move

As part of our move sequence, we had three crews. All of them were outstanding! They were courteous, careful, and amazingly efficient.

in BELLEVUE, WA,

CHARLOTTE, NC Move

Sorry I haven’t done the cards yet. My phone was offline for 3 days.
Randy, Darius, Edgar, and Matt were spectacular! Professional, thorough, beautifully executed, kind, respectful, and funny.
They worked together like a well oiled machine seemed to like each other. They were gentle with our belongings, and gracious about
what we specifically requested. If I had more funds at my disposal, I would have given all four of them 5X what I able to.
You have an awesome staff (including Rachel and Michael) and I won’t be able to recommend them to enough people!
Thank you for everything.
I’m adopting the whole crew.
??????

in CHARLOTTE, NC,

NEWPORT, RI Move

We have moved several times and this was the best experience of all the moves.
The team was highly responsive to all our needs and were very careful and professional.

in NEWPORT, RI,

NEWTON, MA Move

I am very satisfied with the move and the four best guys who helped me move;They are very professional, polite and efficient. I just arrived in the United States not long ago, and my English is not good. I am touched by your help and support. This is one of the warmth I feel in a foreign country.I am also very grateful to my property for recommending you. It is indeed very professional. I will recommend you to my friends around me. It is trustworthy!

in NEWTON, MA,

READVILLE, MA Move

Fantastic – very polite movers, professional, courteous and careful. Have exceeded expectations and come under estimate every time.

in READVILLE, MA,

CLINTON, MA Move

Moving crew was thoughtful, responsive, careful, and efficient.

in CLINTON, MA,

Methuen, MA Move

First of all, they showed up early which was great. The 3 man crew moved everything quickly and efficiently. All three were very polite and considerate.

in Methuen, MA,

ROCKVILLE, MD Move

The moving team we had did an excellent job. Two of the members were on our last move as well (Dex and Dakarai). They were very good at their job!

in ROCKVILLE, MD,

BOSTON, MA Move

Reliable and fast as ever!

in BOSTON, MA,

PORTSMOUTH, NH Move

Thanks to Jim Chidiac and his crew, this has been another fabulous move with Gentle Giant! Over many years I have had
the pleasure of working with Jim several times and he has always ensured that the experience was professional, efficient and
without stress. All members of his team were friendly and polite and checked in with me on various details in advance. I really
felt like they tried to put themselves in my place and thought about what they themselves would expect. Just the best attitude and performance and the reason I keep coming back to Gentle Giant.

in PORTSMOUTH, NH,

LOWELL, MA Move

GG sent a crew to help me pack on the 27th and a second group for the move on the 28th. All six of the people from your company did a great job for me. Thank you!

in LOWELL, MA,

CAMBRIDGE, MA Move

The movers were all hard workers and very upbeat. I had total confidence that they would do a great job, and they did.

in CAMBRIDGE, MA,

CONCORD, NH Move

I used Gentle Giant years ago and decided why not. I was not looking forward to this move, so much stuff. The night before I received a concussion and let me tell you about my guys, they were amazing. They listened to my concerns and took extra care of pieces that I asked them to. They did everything. I am so happy I used Gentle Giant. When I told them to just push a piece of furniture into place they told me it was not the Gentle Giant way. I can’t say enough wonderful things about this crew. Thank you so much for everything. I went way over budget on this move but it was worth every cent. Thank you Gentle Giant for the care and professionalism your crew have. Lisa

in CONCORD, NH,

BROOKLINE, MA Move

Extraordinary is a high bar. If the category were “Excellent” I’d rate GG a 14. (Nobody’s perfect)

in BROOKLINE, MA,

BRAINTREE, MA Move

My moving team was prompt, respectful and very professional. They worked extremely hard and knew exactly what they were doing. Great bunch of guys and I won’t hesitate to use Gentle Giant again. Excellent service all around. Thank you!

in BRAINTREE, MA,

Seatac, WA Move

Your two movers were so pleasant and accommodating…and competent at assembling the Country Casual Teak tables and chairs. Erik Ragland made it all easy…so courteous and quick to respond. Assembly must have been difficult and it was done beautifully. Grateful customer.

in Seatac, WA,

WASHINGTON, DC Move

Honestly, I’ve moved 8 times in the last 10 years (yes, that is not something I recommend!) so I’ve had a lot of experience with movers in New York City, Pennsylvania and Washington DC. I can honestly say hands down that Gentle Giant was the best. I wish I had called you guys before for other moves. In the end, it cost me about $200 to $300 more, but it was so worth it. Donny, Leonard and Dakari worked incredibly well together and were very careful. Donny even fixed an issue with my bed frame (likely made by my last not-so-great movers). I was truly appreciative. This is the first time I don’t think any of my furniture got dings on it from a move.

in WASHINGTON, DC,

Somerville, MA Move

On time, good communications, efficient, friendly!

in Somerville, MA,

NORFOLK, MA Move

All of my interactions with Andrew were excellent. He was incredibly responsive and helpful with scheduling and logistics.

in NORFOLK, MA,

BOSTON, MA Move

The team was respectful, efficient, professional. They moved like a well-oiled machine…actually it looked more like choreography.

in BOSTON, MA,

WASHINGTON, DC Move

The crew was great. Hard working and professional. A pleasure to work with.

in WASHINGTON, DC,

BOSTON, MA Move

The crew on both ends was fantastic.

in BOSTON, MA,

CONCORD, MA Move

Upbeat team that was engaged and respectful and experienced. Handles the grandfather clock with care and diligence. Tom was awesome.

in CONCORD, MA,

Silver Spring, MD Move

OUTSTANDING, FRIENDLY SERVICE!!!!!

in Silver Spring, MD,

BOSTON, MA Move

The driver kept me informed as to when they would arrive. Extreme care given to the wrapping of the Steinway piano and then move from parish hall to sanctuary. A couple of days later they arrived right on time and securely wrapped and moved the piano back. Legs had to be removed. Couldn’t have gone better.

in BOSTON, MA,

Lexington, MA Move

in Lexington, MA,

PASSYUNK, PA Move

I had both Scotts who helped me move and they were both fantastic. It was my first time having movers help me and my first time moving by myself, and they made the whole process easy. They were both extremely helpful and efficient and very kind to me. I spoke with Andrew in regards to getting my estimate at which point I was also asking about 3 other companies for estimates. After speaking with Andrew I was immediately convinced to use Gentle Giant! He made me feel prepared ahead of time and I had no questions leading up to the actual move because he answered everything for me. Dominique was also wonderful with confirming my move and following up with me after! Great team overall!!

in PASSYUNK, PA,

SEATTLE, WA Move

THe entire move team communicates well and let us know how things progressed every step of the way,

in SEATTLE, WA,

JAMAICA PLAIN, MA Move

An expert crew.

in JAMAICA PLAIN, MA,

CAMBRIDGE, MA Move

I sure am glad I chose Gentle Giant! Your team did an outstanding job, it was like watching a magic show!! I guess my only “complaint” is that I had instructed for the fridge to be left by the dumpster and not taken by your team. But that is fine, it’s not a big deal. It might be for the better since it would have just sat there until Wednesday unattended. Other than that your crew was friendly, focused and got the job done. I am really impressed.

in CAMBRIDGE, MA,

NEWPORT, RI Move

Setting up the move with Andrea and especially Colm, who took significant time to review everything from inventory lists to photos and plan drawings of tight spaces, was truly superior. Jay, Jake, and Ricky were beyond strong and durable movers for an entire day’s move of fragile materials and furniture. Always attentive and polite and considerate of any items that required special attention. I would only say that where very old antiques or art are concerned, it would be good for any movers on any team to communicate how they might intend to carry and transport certain pieces. Some things might ideally stay upright, depending on the age and how it’s joined, weak points, etc. Of course this is balanced against reason and the realities of maneuvering through troublesome architecture, etc. In any case, everything I have been able to unpack has arrived in good condition. I could not thank them enough for their excellent work. Many Thanks!

in NEWPORT, RI,

HAVERHILL, MA Move

I don’t remember the names of our Gentle Giant moving team, but they were great. They were careful with the items and when I wasn’t exactly sure where something went, they were patient while I figured it out. Friendly and cheerful too. And prompt!

in HAVERHILL, MA,

PORTSMOUTH, RI Move

Both the crew that packed up the condo and the crew that moved the items to the new place were absolutely excellent. Everything was done carefully, great communication with me, and great teamwork among the crews!

in PORTSMOUTH, RI,

DOVER, MA Move

great attention to detail. furniture perfectly wrapped to protect. all packing materials were removed before the men left. Adam and Flaviu…I cannot say enough good things about the two of them. The furniture, especially the dining room table was big and awkward. I did not believe they could get it in the door, up the stairs, and into my dining room.
They made it look like child’s play!!!!!

in DOVER, MA,

ACTON, MA Move

Both crews – packing & moving – were extremely professional, courteous and efficient. I would recommend your services to anyone I know who is in the need for a moving company.

in ACTON, MA,

WABAN, MA Move

Great job

in WABAN, MA,

Bainbridge Island, WA Move

The crew was fantastic. They were on time, proactive, thoughtful, and attentive. They have moved us twice in the last six months (long story) and each project went off without a hitch.

in Bainbridge Island, WA,

MEDFORD, MA Move

The guys were great! Worked very hard, were extremely courteous and professional. They put everything back together perfectly.

in MEDFORD, MA,

Huntersville, NC Move

This is the second time I’ve used Gentle Giant and the move was fantastic. My only feedback is that estimating the amount of boxes at the beginning of the quote was VERY hard for me. I know that’s part of the process for a quote, but I honestly wasn’t sure what to do or how it impacted the cost. Other than that, I have no issues!

in Huntersville, NC,

Manchester By The Sea, MA Move

Alex, Luke and Ben were awesome. Alex even patiently reassembled the grandfather clock – not an easy task. All three were just terrific – for example even as I was walking them around the house to show them what needs moved, they all three picked up a box and carried it down from the third floor. Top notch! They made moving a pleasant experience, even when it was moving out of my home of 24 years because of divorce, with my was-wife hovering the entire time. They even accommodated her requests to move some of the furniture that was staying to a different location in the house. All with a great attitude. Could not ask for a better team and move.

You hire really great people and as Alex said to me, the culture is awesome. Culture starts at the top, so whatever you are doing as a leader, keep doing it.

in Manchester By The Sea, MA,

SEATTLE, WA Move

My movers were amazing!

in SEATTLE, WA,

NEWTON CENTRE, MA Move

The crew was on time, efficient, cooperative, supportive, and great!

in NEWTON CENTRE, MA,

BOSTON, MA Move

The moving team were real professionals with a positive attitude. They were efficient yet careful with our belongings. Very impressed!

in BOSTON, MA,

ARLINGTON, MA Move

Our entire packing and moving crew were extraordinary! Led by the amazing team lead of Christian, the whole crew were professional, careful but fast, creative in their maneuvering, and amazingly strong. They fit furniture into doorways that I didn’t think would be possible. They were friendly and accommodating. I was beyond delighted with the care and professionalism shown by the team.

in ARLINGTON, MA,

MC LEAN, VA Move

The movers were great. Efficient, friendly, and did a great job getting our stuff from one house to the other.

in MC LEAN, VA,

GREENLAND, NH Move

The crew I had was professional, efficient, and personable. I thought they did a great job!

in GREENLAND, NH,

Harvard, MA Move

Friendly and efficient people doing the move

in Harvard, MA,

FRIDAY HARBOR, WA Move

The gentlemen who moved my belongings were awesome. Prompt, professional, and communicative every step of the way. They made me feel like they cared about not damaging my belongings, beyond just doing their job. I couldn’t be happier with this move, and will definitely use your company again in the future.

in FRIDAY HARBOR, WA,

BOSTON, MA Move

Gentle Giant recently completely three separate jobs for me relating to installation of new wood floors on the upper level of my condo unit on Appleton Street. Carrie E., who handled scheduling and work coordination from the office was just terrific, at all times cheerful, responsive, well informed and efficient. Each team arrived promptly, acted in a very professional and respectful manner, worked efficiently and were very careful in handling furniture and other houseful items. I am extremely grateful for the great job everyone did and will recommend Gentle Giant highly to anyone making a move.

in BOSTON, MA,

WATERTOWN, MA Move

Your guys were punctual and friendly. More to the point, they took apart several large items (sofa bed, queen-sized bed) and moved them down stairways without damaging either my furniture or the stairways. Amazing. They were proactively helpful every time I realized that I’d overlooked something that I should have packed, saying, “Don’t worry – we’ll take care of that.” And they were done in short order, leaving me with a bill that I thought was fair.

in WATERTOWN, MA,

PROVIDENCE, RI Move

Very pleased! Guys were super helpful and nice

in PROVIDENCE, RI,

OAKLAND, CA Move

Always use GG. Love this company.

in OAKLAND, CA,

Greenbelt, MD Move

This was the first time that we hired movers & we were very pleased. We would definitely hire Gentle Giant again.

in Greenbelt, MD,

BOSTON, MA Move

Your coordinator Andrew and moving team were exceptional! Made the entire experience so easy and stress-free. The moving team could not have been more thorough and sensitive about making sure everything was perfect and protected during the move. Can’t say enough good about them!

in BOSTON, MA,

BOSTON, MA Move

Adrien was amazing at leading the crew and the entire crew was not only efficient and speedy but super nice and helpful in every way.

in BOSTON, MA,

Washington, DC Move

Gabriel and Andre were incredibly careful, efficient, helpful and kind. They did everything possibly to make a somewhat stressful move smooth and easy.

in Washington, DC,

PROVIDENCE, RI Move

Ryan and his crew worked really hard to get us into our location in the requested one day. We really appreciated that!

in PROVIDENCE, RI,

BOSTON, MA Move

Great guys. Friendly, tenacious, careful, helpful, professional. Best crew to come to our house so far – by far. And they accomplished a difficult mission!

Glad I called you.

in BOSTON, MA,

WESTON, MA Move

I can only say good things about the crew in Weston, MA and the one in NYC. They did their best in this big move, and I always felt confident everything will arrive on-time and in “one-piece”!

in WESTON, MA,

Seattle, WA Move

I’m incredibly impressed with how nice everyone from the schedulers to the movers were. I believe I specifically worked with Rachel (office), Craig, and Kenny (movers). I’m a fairly anxious person and was very nervous to hire a moving company for the first time. Every expectation was exceeded and every question answered. At the end of the day it honestly felt like I had called a couple friends to help me move, it was a great experience and I won’t hesitate to use/recommend Gentle Giant in the future.

in Seattle, WA,

LYNN, MA Move

Rudy and the crew was extremely professional! I felt at ease the minute the walked my house job well I am extremely satisfied and looking forward to working you guys again.

in LYNN, MA,

WASHINGTON, DC Move

Dominique was so helpful – answered any questions I had with grace and kindness
Erick, Dex and Dakarai were sweet, solid and efficient. They were willing to deal with anything I was worried about and really took care of everything. They went above and beyond.

in WASHINGTON, DC,

CHARLOTTE, NC Move

Wonderful!! The guys were absolutely great with packing and moving me to my storage! Very nice guys to work with,,i can’t say enough about these guys. They called me on their way, introduced themselves and then started to work.everything was wrapped that had to be wrapped. Arranged my items in my storage very well.

in CHARLOTTE, NC,

BETHESDA, MD Move

Moving is a really emotional and stressful experience, but your team has made it easy. Everyone I’ve dealt with has been friendly, courteous, and delivered on what they promised. I really appreciated the follow up emails and calls from Matthew Coates and Dominique Powell and the easy-to-use web portal. On the move day, Elmer and Octavian called to confirm they were on their way, wrapped everything carefully and explained what they did, and walked me through the bill of lading and next-steps. It was a nice touch that their names and faces were included along with pictures of all the items that were packed for the shipment. I am actually not completed with my move; Gentle Giant is coming to pack some items and then move us from Bethesda to Annapolis in a few weeks.

in BETHESDA, MD,

OAKLAND, CA Move

I have hired Gentle Giants multiple times for moves and they do an exceptionally excellent job every time. No complaints!!

in OAKLAND, CA,

NASHUA, NH Move

I am 72 yrs old , packed everything I could by myself ! Rolando , Shane and Eli were the greatest! They were so helpful , pleasant , professional, respectful. They worked well as a team , had a plan and all the tools to complete the job ! They packed some art for me
and some lamps and some odds and ends that I forgot about . I also forgot to take some very valuable jewelry out of a drawer and most of it arrived safe and sound but 2 pieces were not in the drawer and Shane took the bureau apart and found the 2 pieces ! Totally my fault that I left them there but he had no problem finding the missing pieces and I am forever grateful for that ! When they unpacked the truck they were so kind to set up all the furniture where I asked and even move some things around for me ! They are a great team and individually truly nice guys who do their job !

in NASHUA, NH,

ARLINGTON, MA Move

all the guys were great very friendly and were awesome to work with.

in ARLINGTON, MA,

SHARON, MA Move

Our crews were polite, patient and thorough. They took the time at our new place to position furniture how we wanted it and let us try options. I believe one light bulb got broken, that was it.

in SHARON, MA,

STONEHAM, MA Move

I found the crews on both ends to be incredibly professional and competent. They both got the job done quickly and efficiently. I had never used a moving company before, but it was apparent they were top-notch and represented how great moving crews get the job done. Thank you.

in STONEHAM, MA,

HANSON, MA Move

This is the second time I have used Gentle Giant. I have been completely satisfied both times. They are very professional and polite. The crew was respectful of my property and my belongings. Both times, they went above and beyond.

in HANSON, MA,

SAN FRANCISCO, CA Move

The two movers that we got were amazing! They were professional, speedy and so thorough throughout the entire day. They called us 10 minutes before they arrived to let us know they were close and same on the other end of the move. They were so careful with each and every box and all the furniture. They even rewrapped my Peloton bike to ensure it would be safe in transit and it was. Using Gentle Giant made the move so easy . We could never have done it without them . I have already been telling all my friends to spread the word of how great your company is .

in SAN FRANCISCO, CA,

SALEM, MA Move

Excellent service, and the move couldn’t have gone smoother. I really appreciated the movers professionalism and care they put into the move.

in SALEM, MA,

CONCORD, NC Move

The guys were really friendly, efficient and good at what they do – they made everything seem so easy, even though I know they were working very hard. They definitely made the move, which is a very stressful situation, into a stress free easy experience. I cannot find my receipt at the moment to name all 4 guys who did my move, but I do remember Michael and Caleb’s names. All 4 guys were amazing and I would definitely recommend using Gentle Giant for anyone who asks.

in CONCORD, NC,

SOMERVILLE, MA Move

We’ve used other movers in the past, but Gentle Giant really exceeded our expectations. They were cheerful, friendly, and so competent, treating every single item with care and placing everything exactly where it needed to be. They even did a quick fix on a chair of ours that had been damaged years ago. They made moving day so much less stressful than it could have been!

in SOMERVILLE, MA,

Arlington, VA Move

Amal R. was excellent! Dex and Dakari were also amazing, but Amal was very nice and incredibly helpful!

in Arlington, VA,

Herndon, VA Move

I’m accustomed to military moving and this was the farthest thing from it. From the friendly staff, the professionalism and care provided to my household goods, I was shocked at the difference. To watch the movers running to get more boxes or furniture and actually caring about how things were packed and placed was refreshing to experience. Additionally, sending 5-6 packers/movers to get it done in just two days really minimized the pain and inconvenience of relocating. Your company is “professional movers” and I couldn’t have been more pleased with the experience from the first phone call to schedule to completing this survey. Please thank the team again on my behalf!

in Herndon, VA,

Capital Heights, MD Move

The movers were respectful, fast but careful. No damage to my property resulted from the move.

in Capital Heights, MD,

BOSTON, MA Move

Was very pleased with our recent moving experience. The crew was very friendly, helpful, and was willing to help us with any additional moving activities. They were on time, and extremely efficient.

in BOSTON, MA,

READING, MA Move

John, Dan, and Orion were friendly and super professional. I couldn’t have asked for better movers. They went above and beyond every chance they got.

in READING, MA,

LEXINGTON, MA Move

From the first to the last steps, the personnel we met were professional, thoughtful, and organized. And each team had a great sense of humor – they were kind with each other – so nice to see!

in LEXINGTON, MA,

FOREST HILLS, NY Move

Great crew! Very respectful and amenable to requests.

in FOREST HILLS, NY,

Somerville, MA Move

in Somerville, MA,

BEVERLY, MA Move

Your teams are clearly well trained – not only in packing, loading, and unloading but also in customer service. There were small gestures in both the origination and destination sites that went beyond what we would have expected. It was a relief to have movers that seemed to have cared almost as much about our belongings as we do.

Both the Beverly and NYC teams were excellent.

in BEVERLY, MA,

SEATTLE, WA Move

Rik was fantastic. He kept things moving, handled our things with great care, and managed the team expertly (with a new guy on the crew, no less).

in SEATTLE, WA,

BARRINGTON, RI Move

Your crew was extremely customer-oriented. They excelled at what they did, executed at an extremely high-level and were also fun and courteous. It is very apparent you have an EXCELLENT culture at Gentle Giant…Mike, Angus, Alex, Collum, Franz and the rest were just tremendous. Thanks so much.

in BARRINGTON, RI,

NEWPORT, RI Move

Everyone I dealt with was knowledgeable, pleasant and easy to work with.

The packers & loaders were great ,accommodating and cheerful.
It’s very obvious why GG has no need to advertise – your staff is your best advertisement!!

Many thanks

in NEWPORT, RI,

ARLINGTON, MA Move

The guys took every chance to go above and beyond during the move. I was blown away by their efficiency and that they even offered suggestions about how to arrange the furniture in our new place. Worth every single penny we spent!

in ARLINGTON, MA,

South San Francisco, CA Move

I was very impressed with the packing job of the front end team. Not even a single wine glass was broken, which they definitely would have been had I done the packing.

in South San Francisco, CA,

East Providence, RI Move

Tremendous company and awesome employees … prob 6th time we’ve used GG and each time our experience with the company, employees and moving crew has been spectacular.

in East Providence, RI,

Lynnwood, WA Move

A great bunch of lads

in Lynnwood, WA,

JAMESTOWN, RI Move

Great communication from start to finish—crew called ahead and arrived promptly within the time window. Crew was very professional with great attitudes! I have moved and utilized storage with Gentle Giant several times and will be using for my next upcoming move & several family member moves.

in JAMESTOWN, RI,

CRANSTON, RI Move

Extremely happy with the moving crew … professional, caring, diligent and attentive.

in CRANSTON, RI,

CAMBRIDGE, MA Move

in CAMBRIDGE, MA,

CHARLOTTE, NC Move

I’ve always been very happy with my experience with Gentle Giant. While the bankruptcy of Closetbox was a surprise, your firm handled things very well. Everything from transferring the account to return of our furniture was well-managed. Your firm is highly professional, with excellent, personalized service across all areas.

in CHARLOTTE, NC,

CAMBRIDGE, MA Move

Move is in process-incremental steps. Lookin better every day.

in CAMBRIDGE, MA,

WESTWOOD, MA Move

Polite, professional and efficient gerard j., mike, mark and domas were extraordinary for my move on April 12, 2022. They organized the load, efficiently then delivering items to greater than one place at the same address, and I never had to lift a finger. Their knowledge of their craft enabled me to be free of those overwhelming feelings which accompany major moves. Items arrived in perfect condition. Thank to the hard working crew.

in WESTWOOD, MA,

PROVIDENCE, RI Move

The moving crew did a wonderful job. They were thorough, competent, friendly, and professional, and they were very skillful with items that were difficult to move.

in PROVIDENCE, RI,

Cambridge, MA Move

Very good experience from first visit to end of packing.

in Cambridge, MA,

WELLESLEY HILLS, MA Move

Great team!

in WELLESLEY HILLS, MA,

SEATTLE, WA Move

The movers were professional and efficient. They took extraordinary care in disassembling all of our stuff and also consulted with us when bringing the items in the new home. We were amazed at how well they worked and how smooth the process was.

If we ever move again (I hope we don’t because I HATE moving), we will definitely use Gentle Giants

in SEATTLE, WA,

WATERTOWN, MA Move

All 9 employees that had a role in the physical move were terrific. Bambi and Theresa, our contact person’s, were also extraordinary. They were great to work with.

in WATERTOWN, MA,

NEWTON HIGHLANDS, MA Move

I’m a long time repeat customer. Gentle Giant is reliably good.

in NEWTON HIGHLANDS, MA,

Washington, DC Move

Polite and professional team. Punctual, efficient and friendly. Used your company twice now and both times were great.

in Washington, DC,

Brookline, MA Move

Excellent communication between the crew & us, particularly explaining schedules and what would happen to our various belongings. They also took time to ensure to explain our options, (when options were available) such as insurance and placement of items in our new location. This is the first time we used a moving company for the whole process, and were very happy it went a lot more smoothly than we anticipated

in Brookline, MA,

Boston, MA Move

Love Gentle Giant – yesterday’s move smooth as silk with exceptional team.

in Boston, MA,

DOVER, MA Move

V and the entire team assigned to our move were exceptional. They were pleasant, capable, patient and above all, exemplary in terms of professionalism. I appreciated their can do attitude and endless supply of energy. I felt extremely calm and confident with the team involved. They handled our move expertly from start to finish. Bambi in the home office and Mark who delivered our boxes were also fantastic. Wonderful staff; great company. I will never use another moving company. I’ve worked with you folks for 20 plus years. Huge thank you!

in DOVER, MA,

WASHINGTON, DC Move

The crews in DC and Maine were wonderful — professional, timely, courteous. All of them deserve a pat on the back. And the business end was seamless, too. Appreciate attentiveness and singular points of contact.

in WASHINGTON, DC,

Plainville, MA Move

The movers in both directions were friendly, efficient and professional. They handled our belongings with care and treated us with respect.

in Plainville, MA,

RUMFORD, RI Move

Matt G and Jake were absolutely amazing and heroic! They moved my grandfather’s extremely large, heavy, and precious antique desk down two flights and up again three flights all while never touching the walls and respecting the space around them. They were fast, polite and always careful and immaculate in their delivery. They were fabulous!

in RUMFORD, RI,

NEWTON CENTRE, MA Move

Very professional from start to finish. Always had my confidence!

in NEWTON CENTRE, MA,

Capital Heights, MD Move

The crew was great and very communicative about the process and how they were proceeding.

in Capital Heights, MD,

GREENBELT, MD Move

Everything went fine, please thank your crew for me.

in GREENBELT, MD,

HAVERFORD, PA Move

Our entire crew was exceptionally courteous, and they worked fast and with great care. Thank you!

in HAVERFORD, PA,

New York, NY Move

I first used Gentle Giant 20 years ago and it was such a positive experience that I have used your crew every single time I have moved since then…with one exception. And that one move with another moving company cemented my stance that I will only use Gentle Giant for future relocations.

Communication from initial inquiry all the way through to the moment the truck gets back to your workspace is consistent and clear. The moving members are always courteous and professional while still being friendly and approachable. And should any mishaps occur, though rare, are easily sorted.

The lead-up to this recent move was particularly stressful due to a myriad of issues on our end, but the moment Sten, Dasheem, Isaiah, and Mark walked through the door, I knew it was going to be ok. Jay, who I only got to meet for a moment, was great. And Tony, who was there for our move-in, was fantastic. We only wish we were more prepared so that we could have fed them a proper meal.

I did take a photo of the move-in crew on our porch and I would be happy to send it along if you’d like.

Thank you for creating such a great company with excellent people.

in New York, NY,

PEPPERELL, MA Move

Experienced movers have a plan for every scenario. It really made the move smooth.

in PEPPERELL, MA,

ROCKPORT, MA Move

I appreciated the ongoing communication. This made me feel confident that the move would be handled well.

in ROCKPORT, MA,

Warwick, RI Move

The men who moved me were very polite and focused on the job. I couldn’t asked for more.

in Warwick, RI,

Jamaica Plain, MA Move

The Gentle Giant team was amazing–on time & ready to move–actually ran up and down the stairs–never saw anything like that. they were very focused and dedicated to getting the job done. moved us into the new condo/apartment and were very considerate not only of us, but also of the other condo owners and the use of the elevator. We will recommend the Gentle Giant team of Matt, Jeremy, Dan, Robert and Chris to our friends–the team was the best–a great team that worked together to accomplish a tough job with a Herculean effort.

in Jamaica Plain, MA,

Waltham, MA Move

The guys did a good job – scheduling was able to fit in this little move in only a couple of days.

in Waltham, MA,

BOSTON, MA Move

All 3 of the guys were great, friendly, and very on top of things!

in BOSTON, MA,

WELLESLEY, MA Move

I was impressed right from the beginning. Andrew responded immediately when I requested initial information about planning my move, and was most accommodating when I set up the date, even getting me an earlier date than I expected, The movers were efficient, incredibly helpful, very fast, and all pleasant to deal with. I could not have asked for better customer service from start to finish. Thanks for making this move as stress-free as a move can be. We used GG 20 years ago, and this experience was as good as I remember the first one being. Keep up the great work.

in WELLESLEY, MA,

NEEDHAM HEIGHTS, MA Move

Right on time arrival of the crew, great customer service from Bambi, thorough process of providing an estimate.

Overall very professional and great experience – will recommend highly to my friends and family for their move

in NEEDHAM HEIGHTS, MA,

BOSTON, MA Move

Max and Will were so professional in every way throughout the entire move. They carefully and efficiently did a top notch job in both the move out of our Boston home and then here at our new home. They worked together seemlessly and had a good time doing it. Very nice playful energy while working really hard and quickly. From the call letting us know they would be arriving in 20 minutes to the very last box they carried in they could not have done a better job representing Gentle Giant. We could have gone with a less expensive but also quite professional moving company but we are so happy we decided to work with Gentle Giant. We would recommend Gentile Giant to anyone who needs to make a move. Much of the reason for that is having the pleasure of working with Max and Will and not having to worry about a thing in this move being accomplished so professionally. They actually made it fun with their positivity and smarts in figuring out how to safely get everything moved out and then back in. Many thanks.

in BOSTON, MA,

Herndon, VA Move

The crew was extremely prompt, courteous, good natured, and fast-moving. They were able to load the truck quickly and efficiently and save room for the second stop. Unloading was just as impressive. It was wonderful to have the crew, especially as my husband is undergoing cancer treatment and has very limited energy. Thanks so much for a fabulous moving experience.

in Herndon, VA,

MEMPHIS, TN Move

Always a fantastic experience using Gentle Giant. Professional staff that take pride in what they do.

in MEMPHIS, TN,

TOPSFIELD, MA Move

From booking until they walked out the door, the process was easy and exceeded expectations. With no knowledge of what would be involved with moving a piano, I was a bit stressed. Let me tell you, it was wasted stress because your team was great.

in TOPSFIELD, MA,

BRISTOL, RI Move

The crew assigned to our move were cordial, efficient and professional. Shaun went above an d beyond to provide exemplary service but really all the crew were fantastic. Even though the move wasn’t cheap, I wouldn’t hesitate to use GG again or to refer them to others. Surpassed our expectations in every way.

in BRISTOL, RI,

WASHINGTON, DC Move

Dex, Karai and Pernell handled my belongings with care and made my move as easy as could be. They even helped me repack some things I did not box up properly. I would recommend Gentle Giants to anyone seeking a hassle-free move.

in WASHINGTON, DC,

WINTHROP, MA Move

Awesome move. Great employees who went above and beyond. Thank you

in WINTHROP, MA,

WHITMAN, MA Move

The team was completely professional

in WHITMAN, MA,

WASHINGTON, DC Move

This was my first time hiring movers and my experience was exceptional. I was impressed with the professionalism of the moving crew, Donny V. and Pernell S.. The inventoried and packed up all of our items quickly and efficiently.

in WASHINGTON, DC,

Cranston, RI Move

Everything went so well. The team Tom, Zack & Mike were no only extremely professional but were also very respectful, eager to help, kind and gracious! I highly recommend your company and especially this team of movers. Well done Gentle Giant!

in Cranston, RI,

Winchester, MA Move

I have used GG 3 times in the last 5 years. Each time the experience has been exceptional. From your administrative staff to the movers everyone was professional and courteous.

in Winchester, MA,

IPSWICH, MA Move

Alex and Shane were amazing! Very respectful of our home and furniture. As always we are very pleased with Gentle Giant and will continue using them when need.

in IPSWICH, MA,

Boston, MA Move

The team was pleasant, professional and super efficient to work with. They made my move as stress free as possible which is saying alot !!!

Cheers,

Jen

in Boston, MA,

WARWICK, RI Move

I can not express enough how impressed I was with this crew’s courtesy, respect for our belongings, and Navy Seal like efficiency and precision. They took the time to know the scope of the job, figure out the best solutions, and went above and beyond at every step of the process. I had been extremely anxious about moving having lived in my home for almost 18 years. That anxiety was alleviated the moment the team started moving things. I will happily recommend Gentle Giants and only them.

in WARWICK, RI,

FRANKLIN, MA Move

Our crew was exceptional. They were friendly, professional, careful, and hardworking. We could not be happier with how the move went.

in FRANKLIN, MA,

SALEM, MA Move

We use Gentle Giant for all of our moves. Though GG is not the least expensive option, it is consistently the best. The Giants are so respectful, careful, and friendly. I feel so safe having them in my home and I know they will handle my belongings as if they were their own.

in SALEM, MA,

PHILADELPHIA, PA Move

I enjoyed my experience with Gentle Giant. Your crew was competent, careful, efficient and pleasant. Having the same crew pack and move me made the experience even better. Moving never is easy but your crew made is easier. Thank you.

in PHILADELPHIA, PA,

PROVIDENCE, RI Move

I have never moved with such a kind, efficient, easy-going, “clean-cut,” and helpful crew, and I have moved a lot.

in PROVIDENCE, RI,

WASHINGTON, DC Move

Simple exceptional work by your team.

in WASHINGTON, DC,

Issaquah, WA Move

Second great experience with Gentle Giant. The crew was super friendly and professional.

in Issaquah, WA,

BOSTON, MA Move

The guys were so professional and so amazing throughout our move! Not an easy move and they did everything to make sure all of our stuff was safe and moved to the right places!

in BOSTON, MA,

QUINCY, MA Move

I used GG for both my move and my dad’s move. All because of your support for SkillsUSA Massachusetts. Thank you.

in QUINCY, MA,

BROOKLINE, MA Move

I needed a moving team within a few days notice to go to NC and your company was willing to do it for a very reasonable price without ripping me off and being able to do it unlike all other companies. I recall your company from the Realtor’s briefing and was impressed with employee quality claims. They definitely held up.

In Boston, the crew showed up on time and were led well by the team leader to determine order of work and give direction to the other members. All members were very polite, good to work with, and worked hard yet carefully with all my goods including helping me finish packing and even loading into my car too and offering to carry all items for me. I have never seen a crew man run up stairs for more boxes until their team leader Mark. They quickly got everything out in time for the cleaners too. The best movers I have ever had in countless moves during the Army and afterwards.

The coordinator Terrence worked well with me to meet my needs for shipment to outside Raleigh and found ability to get it to me in about a month and kept me informed as well too.

Arrival NC – The team leader coordinated and was on time and both members worked well to bring all boxes to the right rooms including climbing the stairs more than 20 times and was careful placing everything for me. They even put my bed together for me too. They were both very courteous and efficient too.

Overall best moving experience and quality I have ever had. Having permanent good quality employees makes all the difference. I was very happy with my experience and move and will definitely recommend you to anyone else too. Thank you!

in BROOKLINE, MA,

DEERFIELD, NH Move

This was our third experience with GG! Your team members are always friendly and efficient!
Andrew and Brandon were excellent!
The positive experience starts with the initial call with Shane then with Jackie who works magic to create a great experience for the customer. Moving is stressful but with GG you all help make it much less stressful and an enjoyable experience!
Thank you so much!!

in DEERFIELD, NH,

STOW, MA Move

We contacted Gentle Giant a couple of times during our kitchen renovation – our only stairs were just too small to fit large items upstairs, so we were looking for a specialty company that could lift the items onto our 15′ deck above the garage. David C. was phenomenal to speak with both times – we sincerely appreciated his transparency in what was driving our cost (we live an hour+ away from the crane headquarters), and he was especially thoughtful to consider us as people before “trying to make a sale”. We called around to almost 20 other moving and craning companies in our area and found that only a small handful could handle the task — two of which did not have the proper equipment and would effectively put their movers at risk (hoisting a 400-pound refrigerator well above their heads). When we again needed help with a large quartz countertop, Gentle Giant was our first and only call, and David was again great at understanding our specific situation.

Upon arrival, Rudy was courteous and very easy to work with. He called ahead, arrived on time, and was friendly and professional while waiting for our other crews. Throughout crane usage, he put the safety of our contractors & countertop install team first, and had all of the right equipment and straps to lift the countertop quickly, safely, and in one piece 🙂

As long as we are in the area, Gentle Giant will be our first and only call. Thank you again for a wonderful experience.

in STOW, MA,

BOSTON, MA Move

The crew was extraordinary. They were friendly, efficient, patient, polite. The only reason we didn’t get a perfect score was a little mis-communication between the packers where some extra things were moved. This is so minor with the amount of packing and moving happening.

in BOSTON, MA,

NORWELL, MA Move

All the crew were exceptional – Chuck, Kevin M, Jeremy , Tyler, Kevin and Robert. Super polite, helpful, and kind.

in NORWELL, MA,

READING, MA Move

in READING, MA,

BROOKLINE, MA Move

Awesome crew Jay is the best. He is so calm and just so professional. GG is lucky to have him be part of their team. All went very smooth and no glitches. We hope to have another move out of storage and it would be great if Jay was again back.

in BROOKLINE, MA,

EAST MILTON, MA Move

Quick, polite, hardworking, considerate, careful. A perfect move.

in EAST MILTON, MA,

WASHINGTON, DC Move

The crew was very nice and quick.

in WASHINGTON, DC,

Washington, DC Move

I have used a dozen moving companies over the years and this moving experience was so far above any other company. Javier led the way for both days (packing and moving) and was professional, courteous, and very hard working. Ricardo and Otis did a great job with packing. Ian and Ricardo did great with the moving portion of the job.

My wife and I are so happy with how it all went as it made a VERY stressful day so much more manageable. Great job and I look forward to recommending Gentle Giant to all our friends.

in Washington, DC,

Lincoln, MA Move

This is the third move we have completed with Gentle Giant and each time you impress us with the hard-working and professional crews you bring to the job. The move went off without a hitch once again.

in Lincoln, MA,

DORCHESTER, MA Move

I have never used a moving company before and did not completely know exactly how it should go ( I have always rented a U haul and relied on family and friends to get the job done ). I have to say this went beyond my expectations. Everyone was nice, professional, courteous and above all respectful of me and my possessions. They came in and did a walk through to gage what was going and what was staying, we had rain and they wrapped my furniture to keep it dry and upon arriving at my new home asked where things were going to go and even moving something a few times to better satisfy my wishes. I had moved just once in the last 31 years so I was really unaware of what goes into a move with a company. Congrats to the team that moved me

in DORCHESTER, MA,

Groton, MA Move

Overall, the entire team was very professional. Dominic asked all of my questions very promptly and the crew showed up on time as scheduled. This piano move involved a crane and working in an old church building, and they handled it very well. They were careful with the instrument as well as both facilities to make sure that there was no incidental damage.

The only concern was with the crane operator. At one point, he lowered and raised the piano too quickly and it started to swing, brushing up against the top of the Gentle Giant truck. If he had operated the crane more slowly, it would have avoided the problem and put the piano (and the truck) at less risk.

in Groton, MA,

Philadelphia, PA Move

Amazing group of guys helped us move. There are no negatives that I can think of regarding our move.

in Philadelphia, PA,

ARLINGTON, MA Move

Simply that everyone was courteous and professional.

in ARLINGTON, MA,

CAMBRIDGE, MA Move

Will, Mark and Tim were incredibly professional, friendly and high quality movers. They worked very hard, and quickly and took excellent care of every item, even my low quality or low value items. They were problem solvers with a big heavy couch and a joy to have in my home during the move.

in CAMBRIDGE, MA,

Central Falls, RI Move

ryan l. is a god

pay the man more money

you don’t know how good it is until till it’s gone. I think Henry David Thoreau said that.

John, Cory, Mike and all giants are rock stars in my book.

Trickle down economics!!!!!

Tell Larry!

in Central Falls, RI,

CHESTNUT HILL, MA Move

Guys showed up and did the job well.

in CHESTNUT HILL, MA,

MALDEN, MA Move

This was a great moving experience. The first I had done in 30 years. The team from the agent to the movers was very professional, they showed up on time and worked very fast to make the move go very smoothly. They answered all of my questions so there were no surprises the day of the move. They kept in contact with me the entire time from the day that I made the reservation to the day of the move. I had two separate moves (one to storage and one to a new apartment) and requested the same movers for each and Gentle Giant fulfilled that request. All of this was very much appreciated.

I will definitely use them again and refer others to Gentle Giant. Thank you Gentle Giant!

in MALDEN, MA,

Providence, RI Move

The crew showed up on time, were courteous, and completed the move without any damage.

in Providence, RI,

SOMERVILLE, MA Move

Teams led by Austin(Shane, Lucas, Eli, Steve, Michael ,Marc [others?]) did an exceptional job. Very professional, and most important, genuine good guys.

in SOMERVILLE, MA,

MARLBOROUGH, MA Move

Professional, knowledgeable, and friendly movers who clearly work for Gentle Giant because they like the company. They treated us in the same manner that I would expect them to treat their family or best friends (with respect, courtesy and mutual laughter).

Also, great use of technology. I’m sure that the photos of the partially (and fully) disassembled furniture helped the delivery crew reassemble everything without a hitch.

I can’t say enough about the benefit to us from Gentle Giant paying above average salaries to your moving crew.

One other point of praise – we asked for a reweigh at the receiving end (Fort Collins), and the crew could not have been more helpful and accommodating. They were fully transparent in what they were doing and (unnecessarily) apologetic that they couldn’t instantly issue a credit (which I knew would require working with the front office).

Timing was spot on, and the crews at both ends were incredibly efficient. Finding the right mover (and we did) was far more stressful than moving the Gentle Giant. I’ll never use any other company for a long-distance move!

Feel free to post this review on your website, if you want!

All in all, an extraordinarily smooth move.

in MARLBOROUGH, MA,

Boston, MA Move

The entire Gentle Giant team from start to finish made a very stressful and overwhelming process be handled with ease. The booking process (quote, booking the time and payment) was very straightforward. All communications were timely. Both the packing and move crew were the ultimate professionals. I was amazed with how they handled my 5 flights of stairs with a positive attitude. Kudos to Chris C and his team both days on all of the hustle.

in Boston, MA,

CHARLESTOWN, MA Move

Jim and Austin were amazing. They were quick and efficient with zero issues. Highly recommend!

in CHARLESTOWN, MA,

WASHINGTON, DC Move

My move was great-the movers were friendly and professional. I would recommend gentle giant to friends and would definitely use them again in the future!

in WASHINGTON, DC,

BROOKLINE, MA Move

The crew was professional and friendly. This was important because the piano was located in the apartment of an 80-yr-old woman. She was comfortable and happy with the crew.
I wanted the piano to arrive without damage and setup in my house correctly and with care. The crew did this very well.
I am very pleased with the service.

in BROOKLINE, MA,

NATICK, MA Move

the guys were excellent! They worked at a fast pace but also took great care packing and unpacking each item.

in NATICK, MA,

CRYSTAL CITY, VA Move

Both crews were on-time, professional, careful with my stuff, respectful of the building, rules, etc. Nothing broken or missing. No after-the-fact price switches. This is the second time I’ve used Gentle Giant and it was a much better experience than other movers.

in CRYSTAL CITY, VA,

Indian Trail, NC Move

Excellent crew, friendly, polite and worked hard

in Indian Trail, NC,

WASHINGTON, DC Move

This was truly an exceptional experience!

in WASHINGTON, DC,

ANACORTES, WA Move

Great staff that was kind, efficient, and very careful

in ANACORTES, WA,

SEATTLE, WA Move

Best movers ever. So respectful even though I changed my mind about what went where.

in SEATTLE, WA,

PALM BAY, FL Move

Moved us twice and can’t say enough good things about this company. Their crews are top notch and their work is excellent!

in PALM BAY, FL,

CRANSTON, RI Move

Our move was lead by Ellis. He and team showed up ready to go on both days. Ellis took extra care to make sure we understood what was happening, what to expect, and any challenges we may face. He had solutions for everything, and made moving our belongings look effortless. We greatly appreciate the entire team’s efforts in coordinating and executing our move.

in CRANSTON, RI,

PROVIDENCE, RI Move

We had a complex move with goods in 3 locations to be moved. The long day went so smoothly without any hiccups at all. Everything from the initial setup call, to scheduling the move, to all of the movers that were there that day, all were the best to deal with. Everyone communicated well and were very respectful of us and our property. Just the most fantastic experience without any headaches or stress beyond what is already a stressful experience. Your team made it beyond the best we could have hoped for. There was not one wasted step as each guy worked as a team to move everything so efficiently. Really outstanding! We tipped as much as we could afford but they were worth even more. Each person not just one earned high praise. That is a true sign of a well managed group.

in PROVIDENCE, RI,

CARLISLE, MA Move

Everyone on the moving team was exceptionally friendly, well organized, helpful, and professional.

in CARLISLE, MA,

MIDDLETOWN, RI Move

The entire crew were amazing! They were extremely polite, clean, went above and beyond to make sure we were happy before they left. On the second day Ryan even gave us advice on furniture placement, which we we ended doing and as a result were happier with the set up. Corey and Ryan were both awesome, everyone was. Lindo and Kevin even helped me unpack the kitchen. This is my fourth time using Gentle Giant, I would never use anyone else.

in MIDDLETOWN, RI,

Boston, MA Move

Rob L., V and Jerry (Bosses), LuLu, Ray, Obie et al were a great group that moved us with a grand piano coming out our Beacon Hill house thru the 2nd floor Living Room window and hauling a grandfather clock up the back stair to the 3rd floor of another BH building, the crane then bringing in large furniture through the library window on the 3rd floor of the new dwelling…. they were efficient, hard working, personable and team oriented. Even street cleaning didn’t deter them when forced to move 2 vans, a truck and a crane for the street cleaner. It took 2 days and was back bracking but never a complaint from this crew. I thank them profusely and suggest that you give them all bonuses!

in Boston, MA,

GREENBELT, MD Move

I have no complaints, the crew is very efficient, courteous and attentive to our needs. I couldn’t be more pleased with the job they’ve done.

in GREENBELT, MD,

Huntersville, NC Move

Very much appreciated the team’s assistance with our move, they were very efficient and communicative, even with our different requests. I will be definitely recommending your team going forward.

in Huntersville, NC,

CHEVY CHASE, MD Move

The entire team was an absolute pleasure to work with. They were professional, fast, thoughtful and helpful. We were very pleased from the start with our conversations with Matthew and Dominique in the office to Javier’s expertise onsite on both packing and moving day.

in CHEVY CHASE, MD,

CHARLESTOWN, MA Move

The entire Gentle Giant team from start to finish made a very stressful and overwhelming process be handled with ease. The booking process (quote, booking the time and payment) was very straightforward. All communications were timely.

Both the packing and move crew were the ultimate professionals. I was amazed with how they handled my 5 flights of stairs with a positive attitude. Kudos to Chris C and his team both days on all of the hustle.

in CHARLESTOWN, MA,

SALEM, MA Move

Luke, Shane & Jon were amazing. The elevator broke the morning of my move, and it was raining, but all three guys had a great attitude and did an awesome job. They took great care with all of my furniture and I would absolutely recommend Gentle Giant based on their performance.

in SALEM, MA,

RIVERSIDE, RI Move

I have used Gentle Giants several times when moving my physical therapy clinics and have always been so impressed by the level of customer service. I moved my residence last week and again was so happy with the attention to detail with caring for my belongings and the customer service was outstanding. My mother is moving next month and will be working with you as well. Great job!

in RIVERSIDE, RI,

MARBLEHEAD, MA Move

The men who came out were amazing, all of them.

in MARBLEHEAD, MA,

WAKEFIELD, RI Move

Matt and his crew were extremely professional, efficient and also personable. Job well done!

in WAKEFIELD, RI,

Cambridge, MA Move

My experience with Gentle Giant was phenomenal from start to finish. When I called to schedule a move, David C. was exceptionally knowledgeable, kind, personable, helpful, and easy to work with – this also is how I would describe Andrea – the person who followed up with me. On the day of the move, the movers arrived promptly and carefully yet efficiently moved me ahead of schedule and with the utmost care and professionalism. Am especially noteworthy performance was by Flaviu, who was beyond helpful, courteous, and personally made sure all the nuances of the move were well taken care of during the unloading and even pointed out a broken window lock at my new apartment. I cannot recommend this business enough and am thoroughly impressed with the service I received. A job very well done by all involved.

in Cambridge, MA,

WASHINGTON, DC Move

The movers were wonderful and did a great job.

in WASHINGTON, DC,

Somerville, MA Move

The young men that moved us on moving day were so good at what they did and made sure everything went smoothly- they worked well with me and my family
Thank you for a great experience

in Somerville, MA,

Boston, MA Move

The crew that worked on our move was very good and highly professional. Thank you. I have been a supporter of Gentle Giants supporting the rowing community and the sport.

in Boston, MA,

NEWPORT, RI Move

Ryan and his crew were exceptional. I will always use GG in the future

in NEWPORT, RI,

SPRINGFIELD, VA Move

Fantastic customer service!

in SPRINGFIELD, VA,

ALEXANDRIA, VA Move

Ian and Amal were phenomenal and did a very professional job. They possess the right skills sets and performed excellent professional services.

in ALEXANDRIA, VA,