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Moving Company Reviews

Gentle Giant is always looking to grow and improve our services. We solicit feedback from every one of our customers after a move to work towards this goal. Below, you can browse our customer reviews, both good and bad. At Gentle Giant, we employ full-time customer service employees to address any issue(s) which may arise during your moving process and encourage every customer to contact us if they have any post-move issues. We are committed to delivering on our 100% crew guarantee and resolving any mistakes we may have made during the course of a move.  Collecting reviews of our moving company allows us to ensure we are fulfilling our promise.

Gentle Giant has an average Customer Service Review rating of 4.3 based on 2640 testimonials.

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Wonderful staff…great company!

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These guys are always the best most courteous and professional folks. I am so happy when I see their vans on the road and secretly cheer on their success.

Always a great experience.

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Andrew, George, Iam and Tim were spectacular. So caring, making sure that everything went well. I really appreciate it!

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The guys were amazing. Couldn’t have been. Ofer and more professional. The process of hiring was also great – we had to change the dates multiple times and that was always smooth.

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Crew were friendly, efficient, and careful. Nothing was broken and everything was delivered exactly where we asked for it. The only bad thing – and this was a very small thing – is that the crew was earlier than scheduled at the first pick-up, so they had to wait for us to get there. It was only a few minutes of time but not ideal to have to pay for that. However, being “too punctual” is a very minor flaw. Overall we were very happy. I have moved with Gentle Giant several times and will always continue to recommend you.

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ALex & V were great. They work very well together.

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Very friendly. Worked well as a team. Very polite and asked us several times if we liked where everything was placed and if not they would be happy to move it.

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The crew was truly awesome! We have no complaints.

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The crew was very professional, introduced themselves,evaluated what needed to be moved. Since it was only 2 pieces, my interaction with them was brief. Having Gentle Giant get and post the no parking signs and flyering the cars was a big help.

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The two men were timely and considerate.

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The guys on our packing and moving crew were polite, courteous and kept us informed at every step of the way.

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Gentle Giant was awesome in helping my wife and I move. We had to move all of our stuff out of our apartment while we waited for our house to be finished. They have their own storage facilities so we didn’t have the hassle of setting up storage somewhere else and getting our stuff unloaded into it which was wonderful. The moving crew who took our stuff into storage was amazing and so was the crew who brought our stuff from their storage facility to our new house. Both crews worked very quickly and efficiently but respectful of our items. Fragile items were wrapped up well. We had to change dates a few times as things were in flux and they were very accommodating. I liked that every one of our boxes, items, pieces of furniture, etc were individually tagged with labels and a picture was taken. After the move into storage I got a receipt which included a picture and description of every item. It helped alleviate some of the stress of having all my possessions away in storage for over a month. Overall it was a great experience!

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2 guys were very helpful and considerate.

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The guys worked very quickly and efficiently, were both professional and friendly, and careful with our belongings. I have exceptionally high expectations and I feel as though they were all met without me having to say or do anything.

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The crew was very polite from the moment they arrived and seemed to take pride in setting everything up in a manner that would make us happy. They were not just looking to move and go.

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This was my second move with GG. I will keep coming back! Excellent customer service, professionalism and skill.

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Efficient team, items were well packed and packers/movers were great to work with.

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Your team was great! I was notified 45 minutes before they were scheduled to arrive that they were backed up at another job. When the team arrived they were polite and ready to get started (and they handled all of my items with care)!

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This is my second experience with GG in a few months. They were both excellent. The most recent one (11.9.19 – Pellegrini, from Newton MA to Bedford MA) was unbelievable. The three movers (Jay, Andrew Sullivan and someone else who’s name escapes me but was also excellent). They didn’t make a smudge. They assembled our furniture. They were kind and way too polite. But I must call out the youngest mover, Andrew Sullivan. I was tempted to give him my business card and offer him a job in advertising. He is quiet, cordial, intelligent, unassuming and 150% trustworthy. I would groom that young man for big things. Seriously. You are very lucky to have him representing Gentle Giant.

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The movers were all professional and very courteous. My belongings were treated with the utmost care and respect.

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I don’t even know what number Gentle Giant move this is for me, and as always, from start to finish my experience with Gentle Giant made my move a positive, professional and easy experience. Thank you to Andrew Hashway for always being fast, funny and accurate in setting up my move, Dominic Gennaro for following through with all of the last minute move prep and move day details. It was great to have Gary Newman as my move team lead for at least the 5th time. Seeing a friendly face who knows me, my preferences and treats his team well is a bonus during any stressful move day. Zach Buchannan was also sweet and nice to my pup as well as working hard which meant a lot.

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The guys who did my move were excellent. Very gentle with my stuff, asked me questions along the way about what was going and what was staying. Great service!

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Wonderful service & all around experience

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I was quite surprised at the level of respect and good manners from the 4 movers. They brought things to my attention, asked questions and answered all my questions with no attitude. There should be more of this in the world.Jacqueline O’Toole was simply amazing, helpful and some great advice.
I also have a friend that used you at least 3 times and highly recommended you (after she found out who I was using).

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The two guys were excellent – looked after the possessions and were just so considerate and careful. Did the move in half the time I thought it was going to take them, even laying out boxes in the new place in the correct rooms without being asked to. Thought they had forgotten my ironing board but had already hung it up in the cleaning room – awesome service.

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I had an absolutely amazing experience with Gentle Giant! My experience started with Andrea who carefully explained the process to me and helped with parking space issues. After we spoke she even went so far as to tell me she was recently in my neighborhood and scoped out the apartment for parking spots! The movers were also great! They called before heading over and were actually early which was perfect for my schedule. They really lived up the the “gentle giant” name. They cleared by 5-6 pieces of furniture out of my moving van in 15 minutes and were careful and kind the entire time. Gentle Giant really took care of so much of the stress of moving. They even charged less than the quoted price because they moved so quickly! I would absolutely use them for a future move for recommend them to any friends!

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Hi Larry! Our crew was excellent!! We are very happy with our experience and the guys were wonderful! They were very careful with our belongings and made sure we were satisfied with everything before they left. I would highly recommend Gentle Giant!

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The crew was efficient, clean, accommodating and very nice! Your flexibility in managing our move(s) is greatly appreciated.

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These guys were fantastic!!!
Thank you so much

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Ryan and his crew were absolutely amazing! Professional in every sense of the word. They were efficient, punctual, polite…..you name it.
I will definitely recommend gentle giant for the next move.
Thank you so much.

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I have used Gentle Giant before, and if I have to move again will in the future for sure. I found the team very reliable, and I very much appreciated the care with which the furniture was handled and the house was protected while negotiating some very tight spaces. Everyone worked efficiently and the whole experience on both ends was even quite pleasant.

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the team was professional, careful, and did an amazing job! The team lead was excellent.

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The guys who can to move our furniture we’re very nice and helpful.

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Blake and his crew were exceptional. You should be very proud as president. Very professional. We felt secure with them handling our valuables. They professionally handled the big antique items. Definitely the best experience I could have asked for. Will absolutely recommend you guys for any moving in the future.

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Everyone was so nice and super accommodating. They were careful and efficient. I can’t say enough nice things about our experience.

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The wonderful crew exceeded expectations as they packed, moved and unpacked in much less time than estimated and half the time from a move of the same stuff a year ago.

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Alex F, Austin, and Justin were incredibly respectful, patient, accommodating, and understanding of our moving needs and anxieties–and never made us feel bad about changes we had to make or how difficult the move was. We had three crews during this move and Alex F/Austin/ and Justinas were by far the best! Please send them a special thank you.

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Getting this to happen–and the move–were all so efficient! I’m downsizing, and this was really a partial move. I’ll use Gentle Giant again shortly to move just a few more pieces.

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Two different teams have moved my home and office and the experience was excellent both times. Good information was gathered while establishing the appointment, the teams came prepared, and they moved everything with care and efficiency. The latest move involved packing a UHaul which I drove cross country. Everything arrived intact and in great condition (despite sub freezing temps for the last two days and idiot movers on the other end that arrived unprepared to carry an heirloom piece of furniture up three flights and did some damage to said furniture as well as scraping up the wall getting a desk into a room). Too bad there wasn’t a Giant team available in Colorado. The local crew probably would have caused more damage if your team hadn’t been so conscientious in packing and loading the truck.

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I was very impressed with the group of movers we had. They were very kind, respectful and worked at a great pace. I would definitely recommend the same group of boys and your company to anyone who is moving! Thank you very much!
Ashley

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The crew was great! They cared to do a quality job and went the extra mile to make a stressful move go as smoothly as they could. Robert, Mantas, and Daniel were very respectful of my home and careful with my property. They asked me questions throughout the move to be sure I would be satisfied. Please thank them again for me.

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These guys were great, professional, careful, precise, and quick. So quick, they were in and out so expeditiously that I completely forgot to tip them! Please give them my apologies and thanks.

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Just wanted to tell you how wonderful Gentle Giant was yesterday. The Venez brothers were awesome. They were so professional, took great care of our things, incredibly fast, and a pleasure to work with! You all at Gentle Giant should be proud of your staff. We have used you now for five moves. Excellent care each time. Moving isn’t fun but knowing you were helping us each time was such a peace of mind for us. Even though we have one more leg of this move, (into our forever home at Tall Timbers) we know it will go smoothly

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The three men on my job did a great job! They were efficient, kind, organized and careful!

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Great guys!

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very professional and pleasant and very capable…Christian was Top Notch

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The guys worked really hard and did a fabulous job.

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My movers were great! Friendly and efficient. Corey was very polite and helpful!

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The whole process was amazing. I worked with Rachael Heidkamp to get everything set up and she was so great to work with. I was super stressed about the process but she was so on top of every detail that it made things so much easier to handle. I really cannot thank her enough.

The guys that did the moving were also amazing. They showed up right on time and very quickly got things packed away. There were some items that needed to be disassembled and they were great about it. They were so courteous with all my stuff it was amazing. Then they reassembled and unpacked everything equally as fast.

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Once again everything went super smoothly and everyone was great. Please commend the guys for a job well don. Hopefully we won’t be moving anytime soon but when we do it will definitely be with Gentle Giant!!!
THANKS for everything.

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All of our items were handled with competency and care, and the move-in and move-out processes were much faster than I anticipated.

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Thanks for the excellent job your team did and for levers technology so well to make it a good experience.

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They arrived when they said they would, they were very professional and careful, and the project was a success! This is the second time we’ve used them and I’m happy to recommend them to others!

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The team sent to do our move was INCREDIBLE! They were fast, efficient, tidy and so incredibly kind. The guys were smiling, joking with us and each other, petting my dog, it made everything feel a little lighter and easier on a very stressful day. I told Dennis when he gave me everything to sign, I wish I could give them 100 out of 15! We really could not have asked for anything more or better than these gentlemen.

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I’m only halfway through my move, but so far things have been great. From the time I placed my first call, I have dealt with professional friendly and knowledgeable staff.

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Movers were very professional and took as much time as I needed to place the furniture in the new home. Very courteous and friendly. Did not waste any time during the move.

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We’ve not used movers before. The experience with Gentle Giants was excellent from start to finish. The staff on the phone were pleasant, helpful, and responsive. The moving team was on time, worked quickly, and were pleasant and professional. At the delivery location, the team took extra effort to make sure the boxes and furniture were in the right rooms. We’re not planning to move again; but, if we were, we would absolutely call Gentle Giants!

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the dudes were great…even better than my last move. friendly, polite, etc…

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All three men that came were caring, thoughtful and fast! Those words you wouldn’t think would go together fast usually is not caring, but they were caring, careful and thoughtful.

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Personal, personable, flexible.

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the 2 movers were very professional, they were wonderful

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I thought John and the rest of his crew were great – prompt, courteous, professional and very helpful. Moving is inherently stressful – they were able to remove some of that stress by exhibiting the skills and qualities I’ve mentioned.

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Our team was amazing. They worked with us on sharing inputs and ideas on how best to get things moved. They are good listeners too. They were very knowledgeable about the specifics of moving within the city and all the details you need to understand. We loved them. Overall experience was amazing!

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I had a great experience – the crew was on time and worked hard the whole time. They were very flexible with anything that came up with us.

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They were polite, helpful-l and fast!

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As always, the crew was professional and outstanding in their work. I appreciated the care they took with all the furniture. Have recommended your company to many people and all have experienced the same high quality

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This is my second time moving with Gentle Giant and was very impressed once again by the speed and professionalism of the crew. Gentle Giant is definitely on the high side price wise, but a premium experience. Only suggestion I would have is a service where Gentle Giant works with local non-profits to donate extra items not making a move. I have a couple sofas and TV stand that I wasn’t moving, and had to coordinate with another organization to take them off my hands. Would have been very convenient if Gentle Giant could have taken them to a local charity.

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Flexibility on storage options after a recent move with you in July.

Bambi was a pleasure to work with on both moves.

Delivery team was prompt and friendly.

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Matthew was a competent and professional team leader.

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Excellent!

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The movers were pleasant and efficient. In my experience they were the best ever.

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These guys were great. So, so much better than my Gentle Giant crew 15 years ago. The best thing is that they were friendly, happy, polite, and eager to please. They also were happy to do whatever was needed to get everything done. Wherever you found them, get more people like them. Cannot say enough good things about them.

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We cannot say enough about the crew. Each of the five of them was exceptionally helpful. Their teamwork was remarkable and they were so fast and efficient. They made our move very easy and we couldn’t be more appreciative.

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The crew arrived on time, professional and polite

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Our moving team was so wonderful — Monty, Sandra, and Mark (Seattle, WA). They were so organized, so efficient, so kind and respectful. This is our second time using Gentle Giant and it was another awesome experience. We really appreciate your wonderful team!!

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The crew arrived right on schedule and were very professional and courteous. The move went right as planned from start to finish without any issues. We had used Gentle Giant for a previous move, and will certainly use the company again for any future moves. Thanks so much for a job well done.

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The team was amazing. They were quick, but took their time with delicate items. They were very friendly as well. We will use them again for our next move in a few months.

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I am quite impressed with the thoughtful, well trained, energetic crew of Dex and his brother, as well as Kieffer, the move estimator. Your office staff re-arranged their scheduling to accommodate my last minute changes. I am most grateful!
I also want you to know that your company was recommended by the father of my barn manager- He is an art gallery owner in Los Angeles. I have expensive art work and antiques, which I was very worried about moving. Dex did a super job!

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The team was professional and efficient. They made what could have been a stressful process very easy.

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I had a great experience working with Gentle Giant earlier this year when they managed my home move. I only had a few items I needed to move this time, but immediately chose Gentle Giant based on my prior experience. I was again very pleased with the move. thanks!

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The movers were thoughtful, friendly, good at their jobs, cheerful, and most of all, communicative. With their expertise, they were able to suggest things to us and ask us the right questions to help us make our move smoother, making sure we didn’t pack things that we might need and making sure that we had thought through the ramifications of our decisions. They were pleasant to have around during 2 otherwise stressful days, and I would definitely recommend Gentle Giant to others and use Gentle Giant again if, god forbid, I have to move again.

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The men lucas and edgar were extremely proffessional.

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I was amazed at how quickly they were able to get a crew out to help us out. They were efficient and paid close attention to everything we wanted done.

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These three men did a fantastic job. They were very professional and we couldn’t be more pleased with their work. We will be moving again in several months, and we hope you send these same men.

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In all of our moves with Gentle Giant, we have NEVER met a team member who was not extraordinarily friendly, careful, and very skilled at his job.

We have commented to ourselves many times how very difficult it must be??? to consistently find such people.

Too, they all are so strong and fit….I loved my “team” at 2 Corne Street recently, but that has applied to all of the Gentle Giant folks we have encountered.
Sincerely and with grateful thanks for our most successful move!!

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I was very impressed by the professionalism and athleticism of the crew, and they made the move SO MUCH EASIER than it would have been on our own. I also appreciated check-ins about things like “You asked us to move these plants but the bottoms are wet; do you want to risk getting the rest of your stuff wet?”

So far I haven’t found anything broken, even the breakable stuff that I packed somewhat haphazardly.

Literally my only complaint thus far is that some of my black sharpies may have accidentally walked away, but that’s an understandable mistake, and also they may just be stuck in one of the bags I haven’t unpacked yet. If “I lost 2 black sharpies” is my biggest complaint about my move, I can absolutely live with that.

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Incredibly professional and efficient.

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Dear Dominic, Domas, Jeff, Alin & Conner,
Thank you so much for your excellent work on my move from Charlestown to Cambridge.
Your professionalism as well as your generosity, positive energy and good cheer were much appreciated.
As you know, moving day can be very stressful and your presence did much to alleviate that stress.
Thank you.

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Moving is stressful and I can’t express enough how thankful I was for gentle giants. I have actually used them 3 times and this last time I was moving a whole house. Dex, Donny, Paul and Andres worked really well together, were on time and created a positive experience. They even came in under the estimate. I was very impressed and highly recommend them

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Thank you for the outstanding service that we experienced with our move on October 24, 2019. The team that we had was professional, courteous, and prompt. We have used Gentle Giant several times before and have come to know the quality that the company displays.

Again, thank you for sending us an amazing team!

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You crews are excellent in every aspect.

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Great service. Very pleased with the professionalism and response to our move needs.

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We found Ryan and Kullen to be highly experienced, paying attention to every detail, treating our possessions as they would their own. In short. We commend them and your company as experts. It is rare to be so satisfied by a transactional experience!

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Our usual exceptional service from GG.
Crew was completely professional, very careful.
Couldn’t have asked for a better experience.

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The crew in Particular did a great job. They went fast but took care of everything. They were professional and made the whole move easy.

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The guys had to carry a commercial range in and did so easily and kindly. The move turned out to be $100 less expensive than the quote becaus they were so quick!

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the crew was on time and worked expeditiously to complete the move.

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Both of the guys were fantastic so please pass along my compliments to them! Truly awesome experience.

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The two movers, Matt and Mike, were hard working, polite, courteous and diligent. I’d use them again for any future moves, and recommend them.

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on time pleasant manner. Everyone worked well together

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Team was courteous and communicative. Helpful.

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I’ve use you twice and wouldn’t use anyone else.

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The team that delivered my household on 18 October was absolutely phenomenal. They were on time, prompt, courteous, asked questions, and were overall folks!

This team should be the “gold standard” by which all your delivery teams should be trained to.

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Per usual, the two movers were professional, excellent, courteous and considerate of the files being moved. Very happy with their work ethic and the results

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The young men worked diligently the whole time. They were perfect gentlemen and very friendly. They offered to help in anyway. There was no down time. They were moving the entire time. I would recommend to anyone.

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I was so pleased with the crew. They were so efficient and friendly. They made a potentially stressful situation a breeze.

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Despite a lot of setbacks and delays getting started in the morning due to the truck being too large for our street, Ian and his team were always very friendly and helpful. He made what could have been an awful experience into a good one. Once we were able to actually start packing the truck, they got things done very quickly!

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I am writing to share my and my family’s very positive experience with Gentle Giant:

I’m writing to let you know that Darius and Matt successfully delivered my items to my new house at 1350 Paint Horse Court (from 4 East Street, Abington, MA). My sister, Chris, was there for delivery. She sang their praises! They were professional and courteous, and Chris tells me they did not stop for a minute. She and I are thrilled!

I also want to sing the praises of David and Costas who along with Darius and Matt loaded everything onto the truck from my prior home at 4 East Street in Abington, MA.

Thanks to Erin Gilcoine for coordinating the move and billing. She, too, was professional and courteous

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I was incredibly pleased with the move. The three movers were all professional, efficient and were incredibly helpful in getting all our goods packed, moved, and set back up.

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From being to end the process was excellent. Timely feedback the reps to the movers. This crew should be commended for an excellent job.

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They were terrific. This is the 4th or 5th time we have used GG and the experience has been great!

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Wednesday was my second move with Gentle Giant. I recommend them to my friends as they have always been punctual, helpful and courteous.

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The guys did a good job and were friendly

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Everything went as planned. workers for diligent and careful working with the furniture.

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Excellent move from Gentle Giant. Crew was polite, hard working and very professional.

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The office team was exceptional, as was the moving team. They were accommodating, patient and extremely professional.

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Our building recommended your company and we were very happy with our move within our present building. Your crew was organized and packed everything up and delivered it in good shape. Even the unpacking went well.

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The move of stuff went very well. Deividas and Darius were wonderful! We love Gentle Giant and will continue to use your company and recommend you to others.

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They were so helpful, fast and thorough.

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The professionalism, courtesy, and amazing personalities of the crew made the move a wonderful experience.

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Incredible young men: Andrew, George, Tim, Ian, Jeremy and Slaven!! Polite, hard working, funny, wonderful conversationalists… superb in every way.

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True professionals! It made our move much easier!

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Excellent, responsive office staff.
Punctual, personable movers who took great care with my things.
Thank you.

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I cannot say enough how much I appreciate the Gentle Giant – Charlotte branch! They have helped my Company with 4? moves now!
Every time I have Gentle Giant come in, they are professional and get the job done in no time at all.

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Kevin, Jonathan, and Cecil were all very friendly, yet very professional and did a great job.

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It would be very helpful if Gentle Giant offered shredding services.

Octavian was terrific, professional and a dedicated worked.

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on time, everything exactly as expected. Courteous, thorough crew.

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The movers were very professionals and friendly

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very smooth

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The guys and Lauren were all very quick and efficient, patient with our many questions, very funny and very cheerful. They made the whole experience so much easier. We were incredibly impressed with their professionalism and ability to remain unfazed no matter what they were faced with (full attic, basement, two stories of relatively unorganized stuff)! That you! Would highly recommend our team to anyone.

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All three of my movers were wonderful, polite, professional and efficient!! They took great care in assembling my furniture. They were very careful when moving large furniture items (e.g. couch) into my apartment, making sure that nothing scuffed or chipped paint of the walls. When I move again I will absolutely be choosing Gentle Giants. The whole process makes moving less stressful! Thank you! I will be writing a review on yelp shortly (:

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I used GG for both of my moves, one out of state. Excellent service, very professional. They know what they’re doing.
Some may find them to be expensive, but it was worth it. No hesitation to use them again.

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Great help. They seemed to really enjoy their work.

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I wish we could have finished the move, but I like these folks. We underestimated the size of the move…. but the guys were good, strong, smart. Nothing harmed or broken, big furniture all got put where it should go.

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Everything was wonderful. Your customer service on the phone is exceptional. The three guys that came and moved us did excellent. We will be using gentle giant again in December to move our belongings from storage to their final destination.

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Very nice team, worked quickly but carefully moving pieces, laying rugs

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Kudos to Rooty for first coming over to assess whether GG’s crane was up to the task, and then (roughly 1 week later) executing it flawlessly (with terrific help from Scott and Paul).
Elizabeth was great about fielding my questions and arranging the hoist. I had less contact with Amandalyn, but my interactions with her were also very positive.
You have a truly fabulous team!

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Spencer, Ben, and Matt were great– we love working with Gentle Giant and have already recommended you many a time to our friends and family!

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Since I am a senior downsizing from a sweet little home by the sea to a smaller living quarters further inland, this was a rather difficult & emotional experience for me. Andrew & Dominic helped me with the initial ins & outs with patience & good cheer. My 4 gentle giants (Alex, Alexander, London & Shane) all helped me thru the ordeal with kindness & compassion, each in their own way, for which I am forever grateful. I would definitely highly recommend Gentle Giant!

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A very nice experience. Thank you all for making this move go so smoothly. May all of find your days filled with joy.
Mike and Matt were the best I could have hoped to do this move.

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Both Gentle Giant employees who did the move were extremely professional, friendly and competent. I have told all my family and friends to hire Gentle Giant.

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From my initial inquiry through the delivery of our items, every member of the GG team was professional, engaged, collaborative, and friendly. They helped make a stressful situation much more manageable. Also, the fact that they put out furniture back together was immensely helpful. Great team overall!

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The crew of young men were very polite, hard and fast working. They did an excellent job. Very pleased.

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These guys were huge….picked up a refrigerator as if it were a toy, and moved everything everywhere that I wanted it moved…..Consider me happy.

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Octavian was very professional and very helpful. We enjoyed working with him very much and we got a lot done with his help.

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The crew did a great job, on-time, cheerful and hard-working. Nothing broken or lost. Can’t think of anything to criticize or suggestion for improvement. Thanks!

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It was my 2nd time using gentle giant. Very happy for a second time.

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Larry:

This is my third move (in as many months) with you company. Three different crews–all very professional, on time- thoughtful and responsible–consistent throughout each crew.
I have recommended you to a number of other peopele

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Rudi was very efficient and pleasant.

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The guys that came did an amazing job with our move! They were fast and efficient and great with communication. No damage to any of our furniture. Would definitely use this service again if needed.

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The team was amazing. Very kind and thoughtful. We appreciated their help, good humor and worth ethic!

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The crew was on time and extremely friendly and efficient!

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I was super happy with the crew and the moving experience. Granted my items were moved into storage and everything could be broken but they were fast and delightful from start to finish.

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Your guys moved me out of my house in Northern Virginia in 100 degree humid heat in July, running down my driveway for about 6 hours, brought everything to storage in Wilmington, made 2 partial deliveries to a temporary apartment in Fremont NH, then this week moved my belongings to my new home in Windham, NH, and delivered all my remainder things from Wilmington to my home the next day. I can’t rave enough about how excellent your crews were the entire time. My landlord thought they were excellent, and I have told everyone I know that if they or someone they know needs moving services, call Gentle Giant. They were courteous, very careful with my furnishings and boxes and took care not to damage door jambs and walls. Peace of mind was essential to me for this major move and I had it with your company. Thank you so much for your help.

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The Gentle Giant crew was the BEST EVER!! Not one piece of china or Waterford crystal broke. Not one broken thing. The men were courteous and concerned that all was safe. All the people who were here to help were so impressed with your crew as I was. Never saw movers like your wonderful people.

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David and Rolando were amazing! The move they helped me with was difficult on the front end because my roommate’s father was there and is on hospice care and had a fall that morning. I asked the guys to be sensitive to any further disruption of him or the family. The two movers were so kind and respectful and helpful in getting my things out in the order I asked them to do it. The entire time, they were respectful of me, kind, and helpful to me in getting to my small studio.

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SUPERB CREW! Big move!

Lived in our place 40Yrs, tons of boxes, stuff.
GG crew never battered an eye. Can do attitude!
Asked questions which I always like!

BIG THANKS!
Will recommend GG to everyone!

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The crew was friendly, courteous, and efficient. I had originally planned to park on the street, but Joe sweet-talked the construction workers next door to allow him to park their trucks in for a couple hours – saved a lot of time! They were all very persistent in making sure everything they placed was in a good location. Definitely would use that crew again!

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Crew was outstanding:Polite, energetic, and respectful of the walls and the items to be moved.

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Very courteous, efficient, thorough. Excellent experience overall.

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Great friendly accommodating service. On time, even recycled a ton of cardboard which I had been trying to haul of for months! Matt and Dominick were the greatest!

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Billy and Ian showed up on time, were polite and personable and very professional. I have used other movers before, but I have found my favorite.

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Have used gentle giant for multiple moves and storage. Have always had the best service in all respects.

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The three gentlemen who came out for our move provided excellent service, could not have been better.

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Daniel Holland and the other mover with him were both very personable and did a great job with our in-house move!

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Your moving crew was very professional, quite efficient (even in a three-story townhouse on a hot day), well organized, polite, and careful with our goods. They even humored us on some of our slightly interruptive requests (such as letting us pause their progress to put felt pads on the bottom of furniture feet while pieces went down the hallway). In other moves before, I have encountered brusque guys who were hard to work with, salesmen who were pushy with nonsense costs, or even crews who demanded specific dollar amounts of tips at the end. Therefore moving companies have been among my least favorite industry. Your crew were the furthest thing from that, so you are truly turning the moving industry upside down.

In the office, Colin was especially helpful with some back-and-forth as I misunderestimated my own furniture upon intake and had to have him revise the estimate. Rachel was nice as well with the final detail verification a few days before the move. Both were professional and neither was pushy with selling extra insurance, etc.

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Dennis and team were extremely helpful, can do attitude. Very pleasant to work with.

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We used gentle giant three times this past year. Each time the moving staff were efficient , careful with our furnishings and very personable and professional. The office staff were equally helpful and professional . Would not look elsewhere for moving services

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It was a white glove experience

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The guys that moved us were so kind and professional. Arrived on time, got a second truck when they realized we had more than we thought (!) and were just a pleasure to have around us that day. Moving is stressful and they made the day so much easier on us.

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Nothing, you guys rock, the greatest !

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They cared. Asked questions that showed eagerness to serve.

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The team was AMAZING, everything couldn’t have gone any smoother today.

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This is my fourth move with Gentle Giant. Your crew chief contacted me on the day of the move and asked if I was ready for them a little earlier than scheduled. I met them a half hour ahead of schedule. The packing went well.

My wife met them at the house on time. However, there was a problem getting the truck up our driveway and that meant an uphill climb wit hall the packing.

John and Christian didn’t miss a beat. When I arrived at home that night, everything was where it should be. What a crew!!

Your crews are the best.

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Your crew communicated well in advance. They were on time, professional, pleasant, and efficient.

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very happy! loved everyone who helped me!

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I like that your movers are very professional and accommodating.

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Professional, knowledgeable, careful (a huge plus!!!), courteous, pleasant, thoughtful… I can’t provide enough accolades!!!

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Mantas and Lukas were very kind and helpful, which made the move go smoothly. I feel they should be recognized for their efforts. I have used Gentle Giant in the past and would gladly recommend to others.

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I’ve used GG 4 times now. Awesome as always!

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Kieffer Karim was very professional, thorough and patient. He thought of everything!

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I am writing in regards to your crew, Scott and Chuck who made our move an excellent experience.

Both of them were professional and courteous. They knew what they were doing and were very organized. They handled the move efficiently and with expertise.
Both Scott and Chuck went out of their way to make sure all items were exactly where we needed them and listened to all of our requests. They also gave excellent ideas and suggestions and their input was much appreciated and very helpful to us.
Your crew was so pleasant to work with and easy going and make the move go so smoothly.

Scott and Chuck are an asset to Gentle Giant.

I will be highly recommending your company (and will tell them to try and request Scott and Chuck!!!!)

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Great team of guys
I was very impressed

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Great service very professional and very respectful of my property- Lincoln Ryan and Steve – Great team !

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Charlie and Quentin were capable, careful, and cheerful. We couldn’t have been more pleased.

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On very short notice (2 days) Peter H. was able to schedule a move for our daughter whose building was damaged by fire and who was being given a new apartment by the property management company. He found a slot that worked perfectly with her school schedule.

Teresa was also very pleasant and knowledgeable when we confirmed the arrangements and the moving team was fast, skilled and friendly. We couldn’t be happier and this is truly a situation of making lemonade out of lemons. Thanks a million!

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The guys all worked extremely hard, were detail oriented and treated our possessions like they were their own. A great experience!

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They were very receptive to what I asked them to do. They were both friendly and professional. I will only use Gentle Giant in the future.

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The crew on September 26,2019 was as always exceptional, professional and helpful. We would never use anyone but Gentle Giant.
Erin Gilcoine and Kelsey Nolan give exceptional office support.

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Your crew was phenomenal… really great people. I’ve never had movers who didn’t break a single thing; but your guys were 100%.

I’m still unpacking and am running on fumes, but when I catch my breath I’m going to write a 5 star review about our experience.

Customer for life (not that I want to move anytime soon!)

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Wonderful experience. The movers were cordial, professional, hard working, and very polite. I was amazed at the energy those two guys had. Would use a gentle giant again in a second.

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The gentlemen who came were friendly, professional and hard working. They did a wonderful job.

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Awsome worry free professional and polite

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This was our second move with Gentle Giant, and it was even more extraordinary than the first, which was excellent! The professionalism, superb communication and competence from the first call to the final check makes this a company one that I give a five star rating to, and I tell this to all of my friends!

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I had a great experience with Gentle Giant – the booking process was easy, the movers were on-time, courteous to me & careful with my home & belongings. They checked with me about where to place things, nothing was damaged at all, and the process was quick & efficient.

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This was a job inside my storage units, organizing, shifting boxes so I could see what’s inside, etc.
Isaac Pulkkinen was perfect! He worked all day in good humor, keeping my spirits up, and facilitating my decisions, helping me part with old items in some cases. NO regrets! I want to schedule another session with Isaac. I’ll call the office when my schedule allows.

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Gentle Giant handled with good humor the minor issues associated with our simple move from Prime Storage to 30 Union Park Street. I was happy to work with experienced professionals.

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Shirts with name tags – I had a 4 day moving project and impossible to know everyone’s name!

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Dear Mr. O’Toole,
At the age of 70, i decided to sell my home in South Boston and move to Plymouth MA. Some people thought i was nuts, but i had made my mind up. I had no husband, boyfriend or children to help me. I was on my own and due to physical limitations knew i needed help. Several friends recommended Gentle Giants and to say i have been delighted with your company is an understatement. I wanted the move to be in stages to declutter so i could show the property and then again for the last hurrah. Each time was superb. Professional and efficient and treated my belongings with such care. I hope you acknowledge each and every one of them. They made a huge difference in my life and i will be forever grateful. They made a dream come true for me.
You should be so proud of these gentlemen. I knew i had made the right choice. I also want to commend Bambi and the other who co-ordinated the move. It was truly a TEAM effort.
I highly recommend your company and want to adopt them as my new grandchildren.
Yours Sincerely,
Mary Ellen

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Our movers were absolute magic! Fast, friendly, careful. Your crew is amazing.

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Nothing more you could do!!! Everything was perfect!!! From talking with Andrew about what items needed moving!
Jim, London, Tudor and Alex were amazing, they were polite and helpful, fast I can’t say enough!!

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They were here lst thing in the morning – at the exact time!
They were very professional, knew what they were about. Had all the material for protecting the furniture. They were accommodating moving hanging clothing from the closet into boxes for transport. Asked me a few times if I had anything they else could move for me. I found them to be careful with large framed art and other things that need special care.
5STARS!

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The crew’s interest in doing what we needed to have done combined with their knowledge of what must be done was extraordinary.

Each of the men here was very competent.

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Best move we have ever had. The team was very professional and did an amazing job!

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Exceptional! Arrived promptly, worked diligently. Happy to assist me in moving room around to my liking. Will recommend highly to anyone in need of moving services.

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This is my third time having moved with Gentle Giant and both times my experience was excellent. I am so impressed with the professionalism the hard work and the courtesy of the young men. They did an excellent job and in a day and age where customer service leaves a lot to be desired these young men go over and above. I will continue spreading the word and the next time I move I will not hesitate to call Gentle Giant! thank you

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Awesome team all around – from start (Bambi with quote/sale, Amandalyn with pre move coordination, and Jerry plus the 3 crew members on day of move). I’m not even calling anyone else next time we need a move and have already referenced our great experience to friends and family! Keep letting these people do the great job they are doing!

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The two young men that handled my move were not only extremely professional, they were polite, engaging and very pleasant.

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Guys were great. No issues. H

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Zsolt was a super crew leader, very focused and intelligent, but also very understanding about some of the complications of our (enormous) move. I also admired the way he interacted with his team of helpers. They worked well together, very harmonious and pleasant. I felt very confident that they were looking out for my interests. I also want to say a special thanks about Sabi Varga, who helped unpack the kitchen stuff with me and was especially helpful.

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The whole crew was great. Hard working, very efficient and all nice folks.

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This was our second time using Gentle Giant, and we remain incredibly pleased with the service we received!

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great crew, great service. Would never consider using any other moving service.

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Blake and the two other guys with him were absolutely awesome! They were efficient, careful, helpful and just all around nice. I hope to never have to move again but if I do I will certainly use you all. I also shared with my realtor on how great they were so she can recommend to her customers that need a moving service

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Only positive things to say. The movers were efficient, kind and positive. We’re more than willing to move things twice when I asked.

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The guys were professional, friendly, and made us feel super comfortable. When dealing with a few mishaps (like people who parked in our space despite the permits/signs), they were able to seamlessly work around it. They also adapted as we changed our minds a few times on what we were/were not going to bring with us from the storage unit. They rolled with the punches and were so nice about everything.

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Our overall experience was wonderful. The men who did our job were polite and focused. We had a challenging move and it requires a little more work for them. They did everything with enthusiasm. We were very pleased and will definitely recommend Gentle Giants to our friends

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Great on all respects.

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My movers were exceptional; timely, considerate, respectful, and helpful. They each went above and beyond!

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The guys were on time and worked extremely hard to entire day. They took great care to make sure everything was wrapped and moved with out damage. Best moving experience I’ve had— hands down!

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Over all an absolute perfect move. Everyone involved were top notch. I could not be happier with the team that showed up. They got the job done quickly and were extremely neat getting everything out and moved to new home.

Thank you all

John

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My experience was great! Josh, Joe, and Dominic were right on time (even a little early) and were consummate professionals throughout. They were speedy, thorough, and very friendly. Would definitely recommend!

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I have been so impressed with your company from the get go. I have used the moving and storage services. Your staff is extraordinary!
I have highly recommended you to many friends. Keep up the great service!

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Men were friendly and courteous. They asked where to place things and did it with no issues. Not one spot in either house was scratched or even touched. They did an incredible job. Very lucky to have them as employees.

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My team of Movers were so professional, courteous, and paid attention to every detail.

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