Moving Company Reviews

The movers were very efficient.

Everything went very smoothly.

Chuck, Rob and Jordan were incredibly helpful, efficient, informative and supportive throughout the whole move. We could not have had a better, more relaxed and organized move day. I will be recommending Gentle Giant to anyone I know that is moving.

Team was great – very professional & customer-focused.

The team leader for our crew was extraordinary. He had a depth of understanding of what needed to be done and how to do it. His work was careful, thoughtful and fast. He had a good rapport with his crew and they followed his lead.

Very professional, detail oriented and willing to please.

Using Gentle Giant was amazing! The movers did an excellent job of diminishing any stress we had about our big move. They moved quickly and effectively. They didn’t leave until everything was pout together and in the right room. Will recommend them to anyone!

The team you have working as far as I have been in contact with are outstanding.

The guys on the team were great! Very heloful…

Great experience!!!

Craig had worked back east in the Boston area and was familiar with moving antique furniture. I have several family heirloom pieces dating back to the early 1800s, Gentle Giants did a great job dismantling and protecting each piece.

I have worked with Gentle GIants and specifically, Scott in the philly area and I’m always happy to see him and his crew (whom I recognized another). Makes me feel even better about using GG

Everyone at Gentle Giant that I dealt with was extremely pleasant, helpful, and knowledgeable from the estimator to the office staff to the actual movers. The movers themselves were very flexible and careful with my things. As moving is inevitably a tiring and stressful experience, Gentle Giant was a very positive aspect.

The crew arrived within the time interval given to me. The leader of the crew identified himself, but all the members were approachable with my questions or comments. I was especially impressed with how well the crew understood (and remembered, and acted upon) what I identified as items to move. the crew was efficient, although NOT at the expense of taking care of the items being moved and of the apartment (from which I was moving).

I had a special need: After the crew had left, I realized that I had left some items in one of the bureaus which was moved (into storage). I called the Gentle Giant office handling my move, and spoke to a coordinator/scheduler. She arranged for some member of the crew who moved me, to retrieve the items I needed from the bureau drawer, and have it available for me when I went to the GG office to fetch it.

I had full trust in the honesty, effectiveness, goodwill, and professionalism of the crew.

We have had only outstanding experiences with GG over many years and many moves! Your employees are dedicated, hard working, efficient, effective and dedicated to customer service!

George has worked for Sotheby’s International Realty for his whole career. He recommends GG to his clients!

My team was outstanding!

The four young men that did my move were on time and knew what they were doing. They worked efficiently, were very careful with my belongings and were very courteous. I could not have been happier with this move.

Best moving experience we’ve had in our more than 70 years of life and many, many moves. The crew showed up on time, but at the early end of the window. After listening carefully to our requests, they moved quickly and efficiently and finished earlier than we ever expected! They were very careful to keep from scratching our newly painted walls and cabinets – for example, they picked up everything rather than dragged things along the floor. They also were very knowledgeable, and set up everything we asked them to, including our sleep number bed and big rugs. This move was reasonably priced and worth every penny and then some. Rik, Josh, Paul, and Kenny were kind, responsive, and strong! They also didn’t roll their eyes or complain about some of the challenges, such as a small elevator and on-street parking at a condo complex. We enjoyed working with them! My son recommended them from his experience moving with Gently Giant for his company and his own house. I’m so glad we took his advice! 🙂

We have moved 10 times in the last 20 years. Both overseas and domestically so we have a lot of experience with different movers. The Gentle Giants team that moved us last we was top notch. They worked hard, were very conscientious, and patient with us.

The crew was well prepared, professional, and personable. I have recommended Gentle Giant to my sister who is moving in a few months.

I would compare the moving of my mother’s baby grand piano to a ballet. Every single step was graceful, concise, careful and well thought out. Nonou, Jeremiah, AZ and Rooti were kind, respectful and incredibly experienced. They made the piano removal look easy. They handled it like a baby and that is tricky when you are sending it out the fourth floor window. I met them in Vermont and the transfer was more of the same. We loved our experience.

Scott and Scott were great and very helpful, fast and efficient, I will definitely call you again when I need to move.

The crew was efficient and friendly. I have always used Gentle Giant in all our moves and have been satisfied with all.

This was my first experience with a moving company. Everything was fantastic! Elmer and Andre were great they were careful, courteous, hard worker and got the job done quickly and extremely efficient. I have already recommended your company to a few people and will continue to in the future.

I was impressed with both the team’s energy and focus.

The guys were extraordinarily helpful

Movers were excellent. Personable and professional as well as efficient. This is the fifth time I have hired Gentle Giant for moving my office or my residence.

they were efficient, polite, and professional

Movers arrived on time and were very efficient. No items or walls/doors were damaged while moving out or in, and the movers were able to move all items requested.

The guys did a great job communicating with me throughout the move in terms of arrival times, what to expect, etc. They were very careful with my belongings and made sure furniture was placed exactly how I wanted it. Very personable personalities. Definitely a pleasure to work with.

Conscientious and responsive crew. Also friendly and easy to deal with

Your two movers you sent on January 11 were London and Aiden. These young men were extremely polite and very respectful of my belongings and my request. Things were moved in a swift and timely fashion and nothing was damaged! They were receiving of any new directions for placement in my new place And patient when I ask them to reposition some thing. When they left everything was reassembled and placed where it needed to be they even put my bed together and offered to put the coverings on the mattress. I was given gentle giants name by word of mouth and will continue to spread the word that you do a fabulous job

We had a great experience with your team! The crew was professional, courteous, and very helpful!

The RI Gentle Giant team assigned to our move on Friday, January 13 – Cory Ruzzo, Sarunas Vabalas, Richard L., and Dan B.- was fantastic. Cory was a professional leader who clearly communicated every step in the process throughout the day. The team all asked relevant, helpful questions that ensured our move out and move in processes ran incredibly smoothly. Our belongings arrived in the same condition as they left; they were so considerate and careful. This was the fastest, least stressful moving experience we have ever had – and we’ve moved our entire house/apartment four times in the past four years. I will absolutely use Gentle Giant for every future move we may have, and have already recommended the company’s services to two individuals/families who I know to be moving in the next six months. Worth every penny. 100% would use again.

The crews were more than helpful, anticipating everything we needed.

Everyone was very nice, professional, and efficient.

Every member of our moving crew was professional, kind, and courteous. They were all careful with our items, and they asked questions when needed rather than making assumptions. I was very appreciative at the end of the move when they offered to relocate any furniture/boxes which may have been placed in the wrong location. This went a long way towards making an already-exhausting day much more bearable. It was also clear that everyone in the moving crew liked one another, since everyone helped each other when needed, and there was never any bickering.

I also want to make special note of Kieffer Karim, who came to our house to provide a precise quote for our move. He spent a lot of time with me answering questions, and also making suggestions about how to reduce the cost and time of the move. This helped us tremendously to prioritize our packing. Also, his quote was spot-on!

My only suggestion would be to advertise more readily in the DC/Maryland area. I was familiar with Gentle Giant because of my time working at Draper up in Cambridge, MA, but I never would have guessed that you did work in this area. I was fortunate to spot one of your trucks in the DC/MD area once, which is the only reason I thought to seek a quote from you.

The crews on both ends were clearly very experienced and personable. They interacted with us easily and were very responsive to our questions and needs. We enjoyed having them in our homes on both ends!

Movers were very responsive to attention to detail. Repeatedly asked if things were in order before they left

I had a fabulous experience! Ned, Ellis and Theo were top-notch. I was especially impressed with Ned. He was professional, friendly, efficient, kind and an outstanding team leader. He ensured that everything was done properly and with great care. I couldn’t be happier. Thank you!

Nick and the entire team were excellent to work with

Excellent white glove service and communication throughout the entire process. It is a very stressful time and everyone made me feel calmer, as they would help to try and make me feel at ease. Bambi, Rudy, and Adrian were the 3 folks I spoke to most since I first reached out and everyone met and exceeded our expectations.

I am a repeat customer having engaged Allston piano Moving co the last time I needed to move my piano. As someone on a tight budget, it can be stressful to make decisions about things that I would like to do versus things that need to get done. It’s also tempting to slip into thinking that perhaps it would be OK to just get some “strong” people and move it. It’s just a heavy object. However, a musical instrument, particularly a valuable one, is not just a heavy object. It can be an investment and a work of art. In truth, my piano is a work is all of the above and one of the very few things that I hope can stay in my family for generations— it is very special to me and a privilege to have it. With this in mind, I am so grateful to know that Allston piano, movers do the work that they do, and have done for many years. When the team from Austin piano, movers comes to move a piano, they are absolutely superb in every way. Firstly, they are super competent professionals, who work seamlessly as a team. This teamwork is imperative, for ensuring that the instrument is not damaged. It’s obvious that they’re also highly, highly experienced, which means that they are not likely to make any mistakes. Their Geo spatial reasoning is excellent, and they can focus on that because they are also conditioned with physical strength so as not to be struggling while they are moving the instrument. Nothing gets compromised. They undertake their work with a process that minimizes mistakes, maximizes everyone’s satisfaction (they care about getting it right), and are very good at providing advice and looking out for different scenarios and implications of instrument placement. They are wonderfully patient, thoughtful, and compassionate – – they understand that they are working with someone else’s “child” ?? and, if it were not enough that they made the channel, moving a stressless, seamless and entirely satisfactory experience, they saw some thing else in the room that is clearly incredib

They were wonderful. Would always call them.

Shane and Jackie were so very helpful in preparing for my move. The people who came the day I moved were friendly, professional, efficient, and careful. And Dax and Dakari who brought my things to me were the same, and were also very personable. I appreciated the good care, and was too busy at that time to give feedback. I would use GG again.

Pleasant, accommodating, and helpful. They were very helpful with putting hutch in place and moving old furniture out. Thank you for your excellent service!

Your guys are the best!!
So helpful, kind and adorable!!

Went smoothly. No issues. I like that. GG is can do.

I want to praise the professionalism and skill of Kenneth Butler the Seattle team. I cannot say enough about our happiness with the move, especially the Seattle end. We also greatly appreciate the personal service of Erin Gilcoine, who expertly orchestrated our coast-to-coast move without a hitch. We are extremely pleased. Thank you.

They were terrific, the guys who came to do the packing and then the moving – fast, kind, attentive to detail, patient, and wonderfully sympathetic- which helped us a lot- when it turned out the box spring of our bed wouldn’t go up the staircase. Moving is hell, but these guys made it bearable and then some!

The crew was very easy to work with, very professional and thorough. They did a great job! I highly recommend them.

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Here was the google review I left…it says it all??
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Buckle up! The story is long but leaving anyone of these great humans out would be wrong!

First, we (that’s Trisha and me;-0) decided to move furniture from our upstairs loft downstairs and swap it out for the sectional in the living room. Big stuff–and heavy. Oversized couches, sectional, solid wood entertainment centers, solid wood end tables….you get the idea.

So on a Sunday evening I submitted an email request for an estimate to Gentle Giant. The next morning on my way to work I was going to contact them via phone to follow up. No need!

By the time I got in my car I had a voice mail, a text and an email with an estimate waiting. Andrew H was on it! I called Andrew and my journey into a world I was not used to began. He was cordial, patient, clear, truthful, and to be honest, not salesman like, just like talking to another human being who actually cared about us.

Ok, I am able to schedule for an early Saturday morning “move.” In the meantime I receive a voicemail, text and email from Dominique P. Again, cordial, professional, and extremely patient as she attempted to reach me several times and I was not responsive (didn’t have my phone). She even called and left a voice mail at my work phone. Each with a tone of graciousness and simply informing me of my upcoming move.

Now for Saturday morning. We have moved around this country for nearly 40 years (20 years USAF and now 20 years DoD). I dread movers. Its a hard job. We need them, but our experiences have not always been great and nor have the humans who chose this work. Prepare for your world to be rocked.

The contract was for them to arrive between 0800 and 0830. I get a text at about 0730 asking if it is ok to arrive early. Early? who are these people! Yes I said, great! The big truck pulls up in front of my house and then suddenly disappears…..they realized if they left it there it would block driveways.

I had a wonderful experience with gentle giant. Scott and James were extremely helpful as well as considerate to our needs.

The moving crew was very professional, thorough, and got the job done faster than I expected which was great to see. The office team was friendly, responsive, and very helpful. Overall we had a great experience and will definitely recommend Gentle Giant to others.

The three young Men that did my move were very professional and a benefit to your company

We appreciated how pleasant our moving crew were – Javier, Andre and Octavian. They worked hard and were efficient and did it with a smile.

It was by chance from a google search and a review of reviews that brought me to using Gentle Giant and I have to say i was exceptionally lucky to find a company that provided extraordinary service !
I am grateful for the professionalism, responsiveness and caring that i experienced with my move and storage!
THANK YOU !

The guys were very polite, careful, and hustled.

Very organized helpful couldn’t have done it without them. Plus thank you to Lisa she was amazing with details

Max, Shane and Shaun were excellent workers. They were professional, efficient, friendly, and went the extra mile to make sure we were satisfied with the move, without making us feel rushed. Having recently had new furniture delivered and having that crew rush through the job, leaving us with setup problems, it was a relief and a pleasure to have your crew take care of our furniture and not blaze through the job.

Fantastic move…great service. Your employees for our move had great attitudes and hard workers… Would you believe this was our 14th move!!! 10 in Va, 4 in NC.. and this one was by far the smoothest. We are highly recommending your company and your guys to our friends, family and real estate agent.

I appreciated that the movers were so positive and kind with my piano.

No need for improvement. Everyone was very courteous and efficient

Just like our previous moves, the guys were very professional and accommodating. They arrived within the scheduled timeframe and were patiently careful in moving both the shipped items and existing ones to make room for the delivery.

You are our go to movers, especially when it comes to long distance moves.

Thanks Again

Moved everything quickly and navigated a difficult second floor stairway.

Moving is a pain but moving with Gentle Giant is truly a delight! Dex, Leon, and Carlos were fast and professional and made my move day so much easier.

Donny and his crew were amazing, so chill and personable – whatever he’s being paid he deserves a raise. I had a bad street parking situation, unexpected stairs and a faulty freight elevator, Donny was a pro and his attitude made the whole thing so seamless and easy. If I’d known how great they were I would’ve had them pack the whole house. The rest of the office team was also great as expected, prompt following up etc.

Scott and his crew Ken, Mikey and John were
very professional. Scott kept me informed and communicated
with the condo concierge to coordinate the move.
The guys took great care of my belongings and were
very efficient….wasted no time.
Dominique Powell was my move coordinator and
was excellent. She followed up , explained the
process and was very pleasant. She is a good representative
For your company.

You continue to be an awesome company with awesome employees who always go above and beyond. Thank you

Your team was extremely professional. They were efficient during the entire move.

Our move was great! The crew was very personable and helpful, we had a terrific experience. Luke was the lead and was extremely professional and kind.

The guys were so friendly, smart and efficient. The job went so quickly and smoothly, and the move result was perfect.

The guys worked hard, non-stop. They were all professional and friendly. Additionally they were patient with me and accommodated me in the stuff I hadn’t gotten sorted. This is my third move with GG and they’ve all been great.

The folks were all great. They did an outstanding job at both ends. Finished in under the allotted time and were great to be around. A real team in action!!!!

A nearly perfect move of a large printer – team of four movers got large, delicate object up stairs, around tight bend and onto its stand.

Larry, Your moving crew (Rolando M., John T., Nick H. & Dominic E.) were excellent from start to finish. Most impressive was their well coordinated team-work coupled with the degree of care they provided to our antique furniture. We also cannot forget to mention your pre-move support staff (Elizabeth C. & Catherine T.) who did an equally excellent job with the move prep. We will need to move again in a year once we find and purchase our new home. Based on our recent experience, we will definitely be looking to Gentle Giant to handle our next move. We only wish we had used Gentle Giant for our first move in 2021 when we sold and moved from our primary residence. We learned of Gentle Giant through NPR in 2022 and have seen your trucks on the highway. Please thank your team for doing a great job – Anne

Chaz and his crew were faultless, as usual. Again, we’ve relied on Gentle Giant for well over 20 years and would go nowhere else…

On time. Friendly. Asked questions. Plenty of materials

the crew took care to make sure all of our items were moved and stored safely in a timely manner.

These guys worked hard and did a great job!

The guys were great! They were fast, efficient, but also very personable.

Our moving team was on top of everything. Down to the door mat that was forgotten! So very polite, pleasant and understanding. Always a good experience with Gentle Giants!!

This is my second time using your service. Three polite, hard working (many can be slackers) men. It was great to see.

You guys are the best! Did multiple moves for me and a great job with each. 🙂

From Chris getting my estimate and Erin rapidly communicating the move details. Adrian and team were so professional and so kind. Crazy but I hated having them leave. They arrived clean cut and willing.
I have been moving all my life and this was a terrific one and my last
Huge thank you

Every thing went very good and fast.

The experience was top notch from start to finish. The estimate, scheduling and confirmation was both easy and timely. The actual move was very efficient and the personnel were super! I would definitely use GG again!

The movers you sent were so nice and helpful. They were also extremely efficient which kept costs down so I’m thankful for that. They knew what they were doing!

For the third time using Gentle Giants the experience was great! Moving is such a tense time but your organization make it go as good as it can, thanks!

The Gentle Giant Moving team was outstanding!

Our movers were amazing! They not only took good care of our furniture but we’re super fast. They took apart our large, complicated table and we’re even able to place some screws correctly that we had been unable to place after our last move. They also helped us get a large, heavy vanity up the stairs at our new place. Honestly, not only was the move super smooth, but they helped solve several other problems for us along the way.

Fantastic move with the Gentle Giant team of Tyler, Dan and Michael. They did a great job moving my belongings from short term storage to my new home. They were very personable, helpful, professional and efficient. This was my third time using GG for a move and I will definitely call again for any future moves. Elizabeth and Catherine were also great to work with on my job and provided all the information I needed and responded to any questions I had right away.

Hi Larry! They were awesome in every possible way 🙂

From the very beginning when I spoke to Andrew over the phone, I have been happy with Gentle Giant’s service. I have felt like I have been in good hands. I especially appreciate all of the helpful organization. Having the boxes and packing materials delivered in advance was great.

This was a “stressful” move for a number of reasons – where being on time and quick to move was very important. My expectations were exceeded !
The 3 moving men were on time and had taken care of all the prep for the move – including parking – I was impressed! All packing and managing of my possessions was well organized and furniture removed with care! I am sincere in this feedback!
Huge shout out and thank you to: Donny V., Tyrone H. and Carlos W.. These guys were GREAT ! These guys were the best of the best – Thank you for making this move easy!

In my lifetime in the Boston area, this is probably my 7th or 8th move with GG, and you NEVER disappoint. Especially in the way your teams work in ways that are always efficient, professional, kind, and courteous. GG is the best.

We appreciated that Gentle Giant got the job done quickly and without any damage to our property. We especially appreciate their assistance getting the price to a place where we felt comfortable and packing some of our belongings (a task which would have been challenging for us to accomplish on our own with two small children!).

The crew was very professional and accommodating. We had no issues with the relocation of our baby grand Steinway piano. We’re very grateful that the move went so smooth. Thank you!!

This is my fourth or so move with you guys, and I am a huge fan!

Every aspect of our move was handled wonderfully by your staff. We had a curve ball tossed at during the move and your team offered a solution and it was performed well!
Thanks

The team in DC and PA were awesome. This is our second time using GG and we would not use any other company.

Orion and his crew were amazing. We had a lot of stuff and he took it all in stride. Everyone was super nice and helpful.

The guys were great. Helpful and efficient. They help my move be stress free.

On time, competent, and cheerful.

Crew was excellent. Helpful and professional. No damage to anything or any loss.

The moving crew was great. They were very professional collectively and individually. Michael led the crew of Craig, Houston, Jayshawn, and Talon. They all worked well together and seemed to enjoy themselves in the process.

The two gentlemen did an outstanding job moving our furniture. The were very polite and removed their shoes every time they entered the home, which we appreciated. Thank you!

Drew, the crew lead, was incredibly professional, patient, resourceful, and creative in managing the many unexpected parts of this move. The elevators were broken at the storage unit, for example; they had to use a pulley system to get my potting bench to the veranda outside. It also took twice as long as planned, and he made it work, and was reassuring and helpful throughout. I was beyond impressed. He was almost like the moving whisperer 🙂 Also I was especially impressed with one of the movers in addition to Drew, but I can’t remember his name (Gabe? Paul? – what I remember is he liked the brown velvet couch). He was just friendly throughout the kind of stressful day, a natural at customer service, and he totally did the running thing. He said he’d just been doing it for a few months, and I just wanted to give him a shout out too.

my 3rd time using Gentle Giant and you have exceeded my expectations every time. the crews are awesome.

Our move was pretty successful. We had all of our belongings picked up on time with a great crew loading the truck and packing items that had not gotten packed by me.

Delivery was 3 days after the pick up. Our furniture arrived safely and there are still boxes to empty.

Although the Crew were running late, they kept me informed and when they arrived they sprang into action, being incredibly quick, organized as well as careful. A great bunch of guys. Would highly recommend – again!

The two teams were on time both days, very respectful and communicative throughout.

The movers we worked with were excellent! Professional, polite and friendly gentlemen. They rolled with an unexpected delay in being able to get into our storage space and tricky parking with ease. Would recommend gentle giant and particularly the crew of movers out of Beverly, MA to everyone we know.

I will never move with anyone else again. The team was fast, considerate and very professional.

Everything was great

Mike, Mitchell and Edgar were all phenomenal. Move was a bit complicated due to moving from NC to FL. All went perfectly from pack up to delivery. So appreciative for the professionalism and care provided.

Customer called in
She was over the moon that we where able to accommodate her on a last minute call to Gentle Giant.
Crew was amazing fast efficient respectful.
Love working with Gentle Giant in her eyes we are the best.

The movers were professional, courteous, and friendly. I am really impressed by the experience. Definitely will use Gentle Giant for our next move.

This was a piano move. The only really minor critique was that the it was a rainy and windy day, and the moving crew didn’t fully cover the piano to protect it from the wind-driven rain. Otherwise the move was great.

We have moved with GG 8 times. My daughter & son-in-law also moved in Brooklyn with GG last week (GG made a video of them).
Our crew & experience was outstanding! They really are hard workers! Professional, courteous, efficient our guys were great!!!

Arrived on time, careful with my things, and put everything where I asked it to be

Great team of help as they took initiative during load, delivery & unload. Receptive to instructions of placement & handling.

Loved everything about our experience—from talking with Peter in the warehouse to schedule and discuss the move, to working with Kristian and Ryan Lynch the day of the move. Kristian and Ryan were prompt, extremely professional and very courteous throughout the move. We have used Gentle Gian for 3 different moves and have yet to be disappointed. I would not hesitate to recommend GG to any one who asks. Thanks for taking your jobs seriously and therefore making things on my end that much easier.

Crew was excellent as always. Peter Heidkamp and Theresa Camara both have a calm and reassuring style at managing my various fretful pre-move communications. We are frequent and complicated movers due to a renovation project and GG makes it as low-stress as it possibly can be.

The guys were great. Friendly and undaunted by the tasks at hand.

We had an interstate move that was flawless from start to finish!!! Many thanks to Ed and Terence~

Crew was extremely friendly, jovial and happy to be there and helping me on what would have otherwise been a stressful day. Couldn’t have been happier with their work, work ethic or customer service.

All members were extremely, polite, professional, accommodating and, efficient.
They were friendly and willing to go the extra yard to accommodate each part of the move.

I’ve hired Gentle Giant for both business and personal moves – they never cease to amaze me. I cannot say enough good about the crew and the company

The guys were very conscientious and took instructions from me very well. I am very satisfied with their work. Thank you!!

At both ends, the crew was respectful and careful with our baby grand piano.

My movers were attentive, communicated very well, we’re friendly, professional and on time. Great service.

The 5 guys we had move us were great! They were incredibly fast, flexible when there were a couple of hiccups, and also just personable and fun to be around for the couple of hours it took. I could really tell that they were a good team and worked together very well.

We have used your services several times in the past and always found it GREAT! However, this time was even GREATER. Your new high tech recording of each box is spectacular and will be of great benefit when we unpack after arriving at our new home in London, UK.

Having been at Stanford in the Information Systems Lab, in EE I know a bit about new technologies. Your use of imaging and recording
seems to be excellent. Please congratulate whoever put that together!!

the guys were super helpful and offered to assist on both ends of the trip to help with anything I needed.

The crew was very respectful, on time, and responsive through out the entire process. They were extremely hard working as well. It was downpouring all day and they kept the energy high and just showed up and did a great job.

They were perfect in every way!

Our team of James, Michael and Christopher were awesome and super professional. They made our move day easy and stress-free!

We have used Gentle Giant three times now and the crews are always excellent and knowledgeable – customer service is great too.

very smooth process – easy to arrange and all played out as promised, on schedule and with no drama. greatly appreciated!!

I’m so glad we chose Gentle Giant. We had to do the full move in one day, and Donny, Erick, and Tyrone made the whole experience wonderful. They arrived on time, moved extremely fast, were communicative, and very organized and efficient, as well as overall nice. I felt so horrible when we got to the new apartment and discovered the elevator had broken, which meant everything needed to go up 4 flights of stairs. But the team never faltered and insisted it was fine. The whole move still completed before 3pm – much faster than I was expecting! I will definitely be reaching out to Gentle Giant again the next time we move.

I cannot say enough good things about working with Gentle Giant. Everyone was wonderful to work with from the people who coordinated the move (Greg Cassidy and Catherine Tracy) to the actual movers. The movers, led by Jack, were on time each day, super organized, worked extremely hard, and were so careful with our furniture and belongings. Thank you much for the excellent customer service and high degree of professionalism.

As this was my third move in 3 years (1) with Gentle Giant I greatly appreciated the understanding of the staff and crew and their willingness to make this latest one as easy as possible.

Ryan has worked with me on several of my clients’ moves, and he and the GG crew are always outstanding.

Crew was professional, organized and efficient.

Jack W. and James A. were great movers! They made my first experience using movers fantastic. They were efficient, personable and professional. They kept all my belongings safe and made sure I was satisfied with furniture placement before they finished.

Mitchell, Edgar, Randy and Alex went above and beyond. Made the day stress-free.

My husband has already done this survey for you. We do not have an agent signed yet. Referral came from a friend of a friend!!

Chuck, Robert, & Ryan did a fantastic job with our move, we could not have been more pleased. They made what could have been an unpleasant day very smooth. The things I appreciated most about this crew were: there politeness/courtesy; expectation setting up front and check-ins/updates throughout the move; their brains versus brawn approach – I could see them mentally rotating pieces of furniture in their minds, anticipating bends in stairwells and other hazards, and communicating with each other before and as they were moving things to keep each other and our home and belongings safe; their attitude of ownership (they misplaced a few pegs for the shelves in our buffet, notified of this and proactively worked with your team to replace them); and their general calm demeanor – I didn’t hear them curse or bemoan any minor injuries they sustained from banging into things – I can’t say the same for myself. I don’t understand it, but they seem to enjoy what they do. I don’t know if this is acting, training, or pure masochism, but it amazes me and makes it a pleasure to work with this group. You’re fortunate to have such good employees and human beings working for you – treat them well.

Happy Holiday and many thanks!

Kenny and his crew were quick, safe and friendly. My daughter recommended y’all and wouldn’t you know we got Kenny as the same lead mover. They were also on time both days and communicated with us on where items were to go.

It wasn’t easy to get a nearly 6 ft Steinway grand past the sharp and narrow turns of my back hall and entrance. They figured it out patiently.

I loved the professional and caring way the crew handled my piano. The crane was there and watching the deliberate care taken in easing it through the window and onto the ground a floor below was amazing.

Our experience with Gentle Giant, specifically our crew of Luke, Malcolm, Hunter and London, was absolutely stellar! Each of the crew members was polite, friendly and thoroughly professional–and they worked like demons!. Our move was easy and completed without a hitch. Kudos to you, Luke, Malcolm, Hunter and London! We would readily recommend Gentle Giant to anyone.

Just missing my furanture wrapps which i have called in on.

Andrew Kuhn and his staff were very helpful and very professional!! Great job!

Would have been nice if I could have checked the piano before renting it. Sound was good but there were some noise coming from the pedal and screws. My tuner did some additional work than just tuning.

I love the Gentle Giant crews. They’re smart, thoughtful, clearly capable and always helpful, which would be enough to distinguish them from other movers. But what I value most and will willingly pay a premium for is their knowledge and experience. Your crews are professionals. Packing and unpacking a Grandfather clock? No problem. Moving a Twiggy lamp? No need to disassemble, we have a special place on the truck for the height of these. LoveSac sofa? Um, OK, show us your layout and we’ll decode the LoveSac puzzle. My move in crew; Scott, Ahmad, Jon and Slaven, was exceptional. As was my move out crew; Elmer, Gabriel, Octavian and Andrei. All professionals, all exceptional. I could not be more pleased.

Our movers were on time, quick to load and unload the truck, and moved all of my heavy furniture with no damage. Would hire again A+++

I wanted to make sure that the men who handled my move were recognized for doing such an amazing job; it was the best moving experience I’ve ever had. They were so nice, they were so fast, and so patient— it was amazing . I came home to see that they put all my furniture in place (rugs included) and stacked all my boxes neatly. I was exhausted from packing, but all I had to do on moving day was leave them to it.

I will definitely use Gentle Giant for my next move. I hope the wonderful crew (Zsolt, Flaviu, and Lulu) is appreciated at your company, I’ve moved several times in the past few years, and I am kicking myself for not calling Gentle Giant before.

I have been a Gentle Giant customer since I was in College 25 years ago and some rower friends had recommended them for my first ever move!! So nice to see this company grow into such a successful business. The crews have always been very professional, polite, efficient, and always happy to work. Recently I dealt with David Craig from the office and he was of exceptional help to me connecting me with a customs official so I could get a shipment released to me.

I have used Gentle Giants for years. The group in Seattle are great. Eric has been so helpful and Rick my head mover- I will always ask for hom.

Absolutely perfect! They were hard workers and wasted no time.

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Any service industry is all about the people. The staff that I encountered at every step of this process was truly exemplary. Do what you can to support and retain this team!

Jim, Asa, Chloe and Eli were awesome. Nice people, professional, focused and friendly. They worked well as a team and seemed to enjoy their work. I could tell they really cared about what they were doing. Great experience (relative to past moving experiences with other companies).

Jack, Ethan, and John were professional, organized, and friendly. After my 2nd move with Gentle Giant I will continue to recommend.

All 4 gentlemen were thoughtful, polite, and efficient: real professionals. They handled everything carefully and were perfect in how they moved our antique desk and antique sofa, which have been in our family for about 200 years . They knew how to overcome obstacles like moving an armoire off the balcony rather than try the stairs. The leader even showed me how something had the shelves in backwards in the display cabinet; so he put them in correctly at our new house.
Bambi was great. She helped us get the date we needed and kept us informed.
Gentle Giant lived up to its outstanding reputation.

I have been using Gentle Giant since 2019.. The staff is reall professional and friendly.. Please keep what you guys are doing..

Exceeded expectations in every way – such a smooth experience!

The two Gentle Giant’s representatives were punctual, experienced and hard working individuals.

Mike P. and the team (including packers Paul and Ervin) were awesome!! Everyone was so kind, personable, and professional. When Mike assessed that the move would go better (for us and them) if an additional truck and crew were called in, he immediately informed me, presented the proposal, and then seamlessly made it happen. What had started as a chaotic, stressful move on our end turned into the most low stress, easy experience I could have ever imagined. I will definitely be contacting Gentle Giant the next time I need to move. Thank you so much!!

This is the second time we have used The Giant in the past year.
Everyone from office staff to drivers are empathetic, careful,flexible, kind, punctual, and courteous. We wouldn’t use anyone else!

Michael, Andrew, Tanner and Mitch were extraordinary. I could not have been happier with the entire process, but especially these guys. They were polite, professional, conscientious and extremely hard working. Overall, it was money well spent. Thank you.

As in the past, the crew was very professional and helpful. They did a great job! Second time I’ve hired them and would hire again if needed.

I could not have been more pleased with Eli and his crew. They promptness, skills, incredibly fast and diligent work ethic; not to mention their delightfully sunny disposition.

Everything was great- beyond expectation. We have moved several times in the past few years and Gentle Giant was by far the best. Everyone we worked with was so pleasant and accommodating. I would say the Ritz- Carlton of moving companies.

Our movers, Gabriel S. and Andrei T. were amazing!! They showed up on time, did exactly what we asked of them, were great communicators, and took great care of our stuff. Dominique P. was great for scheduling and responded lightening fast to all our emails and Kieffer K. , our initial contact, was similarly extremely responsive and so helpful! We had such a great experience with Gentle giant and would definitely recommend them to anyone!

The team was great and very thoughtful with the move. Would recommend and use again

The entire process was great. Very professional and careful. No complaints even for oversized items. No double talk about pricing. I was very impressed and i have moved locally and across the country and never used th same company twice because they were terrible. I will definitely use Gentle Giants again on my next move.

Andrew, Joe and the crew that helped
us were great. We have moved many times previously and your crew was among the best
Experience that we have had.

I will never use anyone else! So far you have done 4 moves for me and my family and I couldn’t ask for a better service.

The guys who helped move us were nice, curious, fast, and very accommodating. Highly recommend!

I wasn’t sure whether there would be any problems moving my wine (3 barrels, 60 gals each, plus a few carboys) from the barn into the garage, especially with the snowfall that we’d had.
Very pleased with the outcome from Gentle Giant movers! My wine barrels were safely loaded onto the truck from the barn (soon to be commercial winery) and transported to the garage for safe keeping.

Good Afternoon,
I just want to say that my experience with all persons I interacted with at Gentle Giant was excellent. I had an unusual moving request and all involved were able to coordinate and make happen a small but delicate move in a quick and very accommodating manner. The two people who moved the items out of our house we professional but also personable. I truly enjoyed meeting them. In another time this would be what was required of any successful business but sadly now this is a bright light of quality personal care that one doesn’t see much of anymore. Thank you, thank you. Very impressed.

Your team was very helpful and understood what our special situation was, and they were very patient with us. Andrew Hashway especially.

Outstanding experience! Hard workers, professional and very polite

Love those guys! It was a great experience. They were very communicative and helpful, and did a terrific and “gentle” job getting us into our new home. Thanks!

Professional and personable

the 3 guys i had were wonderful. They did an amazing job.

Yet again, your movers exceed expectations. They were kind, careful, and patient.

You guys did awesome today -looking forward to seeing you guys on the delivery Saturday( NICE WORK!!!!)

Everything about your service was outstanding!

Thank you – the crews did a super job and were pleasant to work with. Remarkably in this day and age, no swearing, and they were all totally willing and able. We appreciate the organization, professionalism, humor and great attitudes all the way around.
We hope not to move again but if we do Gentle Giant will be our first call.

The crew did a great job and did well with communication.

All three of our movers worked very hard and were incredibly pleasant and positive throughout a very long day. They were helpful and supportive and took good care of our furniture and boxes.

”

Best movers, they are the only ones who know what they are doing.

Catherine T. and Jackie O. were helpful and patient with us as we moved from Vermont to 3 different homes in MA. As things came up and we needed to make changes, Jackie explained how it would all work, diminishing our worries.

Jon P.a nd Sam B. then did all the physical moving. They were polite, strong, friendly, and even enjoyed our large puppy.

My family has used Gentle Giant for many moves over the years, and we have always been extremely pleased with their the work.

on time and worked hard

It was great. They showed up on time and moved quickly and efficiently to complete the move. All were friendly and wanted to do the job right so when in doubt they asked me which shows their professionalism and thoughtfulness.

Honestly, I’ve had such great experiences from the start of the process to the end so I don’t have any suggestions!

The team was as polite and helpful and neat as any I have had at GG. REALLY like working with your folks.

I just want to give a huge thank you to the coordination team, especially Jon, for going above and beyond. I had to change my move date twice due to unforeseen circumstances and was met with kindness and a positive attitude throughout all my interactions with Jon. He was able to accommodate my situation not once but twice and was very easy to get in touch with. I also want to give a shout out to my two movers Nick and Darius for being super quick and being able to figure out how to take apart and put together my difficult bed frame with ease. I will continue to only use Gentle Giant in any future moves in the Boston area.

I’ve always been happy with Gentle Giant crews but this one was exceptional. They asked if I wanted to vacuum after everything was moved out which I did but forgotten to ask about. I had 2 boxes going into a garage on the left in my new location. When I went out to the garage a day later they were in the garage perfectly placed so I could pull in my car. The crew was fast but careful and they were pleasant and friendly throughout.

This was a piano move with a tight fit in the elevator. (I’d measured carefully several times). Everything was done well – great crew. We had used you about 20 years ago to put the piano in temporary storage while we had major renovation done to our house and you were excellently o that is why we chose you again.

The crew was pleasant, motivated, and took great care of our items. We’ve hired Gentle Giant before and have always been happy, this crew was our favorite!

My movers-Deividas, Justinas & Kipras were wonderful! They moved quickly and were very helpful putting things in the location I requested. Overall a great experience!

Your team was professional and courteous.

I had to change my moving date twice, and the staff was very accommodating. The movers worked very hard and were respectful of my belongings.

Our moving crew was fast, efficient courteous. Treated my items with great care.

The moving crew were great; even when we mixed up rooms and they had to move the furniture around. They were careful, easy to talk to and ask questions of, and incredibly organized and fast!

Bob & Tregg were awesome!!!!

Once again, we had an amazing experience where the crew was professional, courteous, and prompt. This was our second move in 11 months with GG… This time, our move was the day before Thanksgiving, and the crew worked hard and quickly to get done so we could get settled before the holiday. The only downside this time around is that Trevor wasn’t part of the crew, but that’s our fault since we didn’t move at a time when he was off from school! 😉

The guys were very nice and efficient and neat.

It is clear that Gentle Giant understands that it is the moving crew that is the most critical part of the move for the client. To have a crew of professionals who are genuinely friendly and professional people-for each of the three times we needed a crew–just blew us away. Javier, Amal, Gabe, and Mike deserve credit for making our final move-in absolutely stress-free for us.

The movers were outstanding: friendly, careful, organized, and on time.

My move was a positive experience from beginning to end. Lisa and John were detail-oriented and provided very helpful guidance in booking and preparing for the move. The crew (Sarunas, Alex and Edgarus) were great – efficient, careful and genuinely nice people who worked together well.

”

The full service aspect of your model (including storage) made this so user friendly but ALL of the people were the secret sauce that made it all work … sales, scheduling and the guys doing the move were all first class. Well done !!!

I was happy with both crews for my two part move. They were very nice, efficient, careful, and professional. I would definitely recommend you folks. I already have.

Firendly and professional team who took great pride in their work. Treated all our belongings like they were priceless. watching them do their work quietly and efficiently was like watching a well choreographed dance.

just awesome!

I was thrilled when I contacted Gentle Giant to find out they had an office in the city I was moving to (Phoenix). That meant I had great teams on both ends of the move. They all were careful with my stuff, everything arrived in perfect conditions.
Love you guys and will definitely recommend and will use again if/when I move.
Thank you for being a great company with a wonderful, professional staff.

Excellent . Gentle Giant moved my apartment contents three times. I have recommended them to my daughter, who used them recently as well for her move. Thank you.

Awesome experience

Your crew was fantastic. Creative, careful, and efficient. We were impressed and relieved!

On time, fast, communicative, no problems, nice. I always have a good experience with Gentle Giant.

Our second time with Gentle Giant, after more than ten moves with all the “major” moving companies. You guys are remarkable. Every aspect of the move was smooth, professional, and customer oriented. Thank you!

Fast, competent, kind and generous

The crew was very nice, professional, and very hard workers! I will continue to use your company and recommend to anyone who is looking for movers in the future

The guys was great and helpful will tell my friends about this company

The movers made it all very easy.

The moving experience was great, even though the weather became bad.

great crew

The calm vibe was appreciated. Everyone did their best, and were patient with us and all the madness that comes with moving.
One concern I had was that when I opened one of the moving boxes provided and packed by your crew, a cockroach ran out (the small, indoor kind). There were no roaches in Arlington MA and we have none in our entirely newly constructed building in Philly. So I am worried that your moving van might have been infested, or the place you store your boxes. We are monitoring the situation here but it was disconcerting.

I really appreciated that they took the time to let us check the placement of the piano. I didn’t feel too rushed, though I did get the sense that they had other places to be. Everyone was so curious and professional, taking care to go slowly and not damage anything.

Mindaugas was exceptional – was so professional yet so personable. Immediately gave me a strong sense of confidence that my move was going to be handled well and I would be happy at the end. He himself was a wonderful communicator and explained everything to me that was going to be done. He was so well organized.
The whole crew was beyond my expectations so that was a welcome surprise. Each of them worked very hard throughout the two days and took extreme care with the hundreds of small collectibles that were so important to us.
Gentle Giant’s A+ reputation is well deserved and I’ll recommend you highly to everyone! The coordinators in the office who helped me from day one were also very helpful and made the whole experience as good as moving good possible be 🙂

the two men named john were great, could not ask for anyone better to do the job. we got along just fine,because my name is john as well.plus my son used you to move him from hudson nh to derry nh and that team was great as well.we both were very happy with your service,will be useing your service again soon.i have already tolded people i know about the great experience.thanks again.hope you all have a nice day.

We had never used a professional moving service before & it was even better than I imagined. Thank you to your reliable & helpful crew who moved us!

Mitchell, Edgar, Houston, and Tanner were friendly, courteous, helpful, and couldn’t be nicer folks. They were also fast and efficient.

I couldn’t ask for a nicer group of young men. Chuck, Will, Raheem and Andrew were a courteous and hard working crew. One a scale of one to ten, I rate them twenty. Your company was recommended by our realtor. It was good advice.

I normally do not take surveys, but will not pass up the opportunity to commend my crew that moved us. They could not have been more well-mannered, polite, professional and kind. They treated our furniture and belongings with such care. You are so fortunate to have this group of young men on your team! Thank you!!!

I have used your company 6 times in 6 years. Crazy but true. They are amazing and professional. The movers are polite, efficient, and always respectful of the situation at hand. Moving is always stressful and they do everything to make the transition easier. Thank you to all of you!

The movers were careful, efficient, fast, kind, courteous and super helpful. Our point person, Erin was calm, courteous and super helpful, and answered all our questions about the move and was so helpful and able to accommodate the changes in our moving schedule.

From start to finish I was treated with total professionalism. From the first phone call to the final closing of the doors. The moving team actually called to come early. Wow!! It was pouring rain the day of our move I thought we would be held up because of weather but no the moving team was on time very clear as to what they were to move and it done!!! I have never seen two guys run to move furniture faster. They were amazing!!! I would recommend Gentle Giant to anyone who will listen and needs a moving job. From start to finish AAAA+

Great job, hard working crew

Excellent communication throughout the process. The on-site and business teams covered all the bases efficiently.

We really can’t say enough good things about our experience with Gentle Giants movers. The 4 man team were courteous, helpful and efficient. After living in our house for 32 years it was a huge undertaking moving, but the movers really made it bearable. They were understanding when we didn’t have everything quite packed up and were willing to move a couple of extra things too. They took great care with all of our furniture and belongs including our antiques. We still can’t get over how fast they moved too. Everything was just great and we will recommend Gentle Giants to all our friends.

One last note Gentle Giants (Franz) was the only company to actually come to the house to see what we had. That meant a lot.

Andrew, Chloe and Mike were professional, on time, and clearly worked as a team when delivering our items.

We previously used Gentle Giant when we moved from Abington, MA to Mount Pleasant, SC. It was a great experience. Because of this experience, we hired Gentle Giant for the move from Mount Pleasant, SC to Gorham, ME (with 3 months storage by you due to us waiting for our new home to be built).

We do tell people about our great experiences with Gentle Giant.

The crew that packed and moved were really good–nice, smart, courteous, easy going and knowledgeable.

Very knowledgeable and competent crew.