Moving Company Reviews

Frankly I could not have been more pleased with the team that handled my move last Friday. They were on time, worked hard and worked well together, listened to my needs and ultimately completed the job on time. These 4 guys are an asset to Gentle Giant.

I’ve moved a lot in my life (20+ times) and this was definitely one of the easiest. I’ve already recommended your company to multiple people who I know are moving in the coming months.

My other moving company canceled on me last minute Friday evening at 4:30pm. I was desperate for someone to help move me the next day and Matthew Coates was a huge help and was so empathetic. Alex and Richard were great and so careful. Gentle Giant literally saved me and I’m so grateful.

This was my second time using GG. The first move was from Lexington, MA to Richmond, CA. This current move was painless, and done extremely well. A special thanks to Chris, who was the lead on our move from Richmond, CA to Twentynine Palms, CA. I hope when we are ready to move again, I will be able to use your services.
Thanks again.

Chez and his team was great. So helpful, careful and fast!

I’ve used Gentle Giant for both my personal move and for our company moves and I wouldn’t use any other company! Everyone I interacted with was professional and very helpful. The two gentlemen that moved us, Gerry and Ryan, were great!

Great communication, coordination, professionalism. Very impressed with the high caliber quality from a moving company. Thank you so much!

The folks there are great—very very helpful and made the move much less stressful

This was my 4th move with gentle giant. All your staff are professional, efficient and friendly.

”

Honestly the best movers and moving company I’ve worked with. The professionalism of the office team was a differentiator.

Ray and Isaiah made my move stress free and easy! They were so impressively fast and took great care of all of my belongings. I have been raving about their work all week!

professional, courteous, efficent

The staff was top rate from initial contact, through the interim & on moving day. The movers were on time & could not have done a more efficient in completing the move. Plus, they were really super nice young men. I would highly recommend Gentle Giant to anyone who is looking for a mover.

Moving crew is incredibly efficient. Also helps that crew is always pleasant and friendly in that they make what can be a stressful situation not so stressful.

Every member of the crew was incredibly polite and extremely careful when packing and moving our belongings. They were also very efficient and got the job done quickly.

This is the 3rd time we have used Gentle Giant and each time is a great experience. The movers are always very friendly, asking if everything is good. It makes moving not such a horrible thing!

Chris & Lupe went above and beyond. Not only did they complete our move but also they did it with a high level of professionalism and care. They were so nice to be around and their calm disposition made a hectic day much more manageable. Fantastic experience.

Very professional – they told me how much training they receive and it really showed! They had to move several antique pieces that were not in the best condition and everything made it in one piece! Even knew how to deal with an antique grandfather clock! Great team of guys and I will always recommend Gentle Giant. You have done several moves for me and other family members over the years and not one has been a bad experience.

Kiefer was great about changes in the inventory. The movers worked hard and they did a great job.

This must be my 5th or 6th move with gentle Giant in a decade or so. They were as brilliant as before. Very helpful, professional, coordinate very nicely among each other, respect each other and help each other. Also this was the first time they came a day before the move to arrange everything and pack properly. It made a huge difference in efficiency. What a pleasure!!!! Thanks…

”

As usual, the crew was good to work with. Communication was clear and our plan was
was executed as agreed.
Other than traffic getting to Norwalk, which was expected and unavoidable, the day went very well.

Best move ever. No suggestions

Efficient, polite, responsive

Your employees just wonderful and pleasant to deal with

Everything was seamless – such a good experience from start to finish

Both men were wonderful. It was a somewhat complicated move, although small, and they were so pleasant and so helpful.

I can’t say enough good things about the team that handled my move: the initial estimate, the move coordinator, the packers and the movers. Everyone was so nice and so helpful. They made a point of reducing any move related stress that I was having. The packers kept everything organized and grouped into boxes just as things had been in my house so unpacking was so easy. The movers took great care with my belongings and my property. Nothing was broken and there was not as much as a scuff on the condo or house. They went above and beyond by accomodating my request to put floor protectors on all the furniture and they even put light bulbs into lamps so settling in was very fluid. I have been praising Gentle Giant to anyone who inquires.

Our move went as smoothly as it could possibly go.

This is the third time I have used Gentle Giant. The consistency and quality service is amazing despite differing crews. The most recent crew was respectful, professional and good natured.

I cannot say enough positive things about Gentle Giant. This was our third move with them. Their “can do” attitude, expertise, efficiency, and teamwork make a move so much easier! The team was pleasant throughout, never flagging even with multiple locations, specialized equipment, books, and artwork. They ask great questions and doublecheck throughout the process. Each day we knew what the “plan” was. I have already recommended them to a neighbor who is moving and one who will be as the only moving company to use.

Really liked Rolando and Rocco, our move team! Very polite, considerate, and can-do!

Great customer service. The two movers were excellent and I had no issues with my move. Great experience!

Amazing experience. Despite having great experiences in the past, I also tried to get a quote from another company. After filling out the online form, They didn’t call me back for two days…Gentle Giant called me in half an hour!

Our agent was kind and patient despite a few changes and misunderstandings on my part.

The moving team has professional and everyone just came in and got it done so quickly and efficiently. Thank you for a great experience from start to finish.

The team was very professional, efficient, communicative, and friendly. The only areas of opportunity I can think of is more floor covering for the move (to protect floors). The team had some in the entryway, which helped there but I would have loved more of that throughout the house. Everything else was great and again, the team was wonderful.

the crew was professional, helpful and careful with our furniture. The crew worked well together.

Very kind and courteous employees!

This is my 4th move with Gentle Giant and no one compares – the teams all 4 times were outstanding and that’s across 9 years – so clearly the company is doing something right as it wasn’t just one instance. The teams are the most professional in the industry, super accommodating and friendly, and I have a few stories of super human feats as well. Highly recommend to anyone!

The movers were amazing, efficient, professional, kind , helpful, they were truly wonderful.

The movers were courteous, efficient, and took wonderful care of our belongings. Besides that, they were very nice people to have in your home at a time that is super stressful for all involved. This is our second move with Gentle Giant. You more than earn your good reputation. Thank you!

Joe and James were an absolute joy to work with on my recent move. They worked quickly and efficiently and were so kind. We will definitely do business with Gentle Giant again!

Awesome

As I stated in my review on Google “ exceptional team that was professional, friendly and in sync with each others.
Would highly recommend.

Flexibility in the stops we needed to make. Super friendly and helpful staff across all interactions

Staff were not only quick, but they offered solutions to our problems/challenges. They needed little to zero guidance! We plan on using them again.

The guys all worked hard – Mitch and Randy for two days, Paul, Christian and the other two on moving day. All were polite, respectful of the premises and can’t thank them enough. I’m glad to get this because I lost the card with the QR code to put in good words for all towards their rewards.

The team was amazing! I felt bad since they clearly needed at least one more person. They worked nonstop and were very friendly and efficient.

I had two great guys – they were quick, courteous, and very helpful.

All movers and Colin and the other manager whose name I don’t remember were professional, friendly, competent, everything you could want.

Everyone was so helpful and friendly and efficient! Would hire again

I forgot to mention that Elizabeth and Catherine were wonderful in answering my many questions and put me at ease.

Very smooth. Professional

Jamie and his crew were great! It was a long day of navigating tricky Philly streets and strenuous work packing and unpacking our home. As we all know, moving is stressful for everyone and yet the crew was so positive the entire time. We’re really thankful for their hard work and help!

We have worked with Gentle Giant multiple times – they’re always really professional and do a great job. We love working with this special organization.

Cory and Ed were so great. They took care of everything and made our entire move stress-free.

our crew was fantastic !
quick, careful, virtuous, professional

Michael and Alex were cheerful, very pleasant to work with, and efficient at moving heavy furniture in our house. “No problem!”

Move was efficient, timely and professional

Prompt arrival, professional movers, hard workers. What more could I ask for?

We’ve used many different moving companies over the years for both personal and business. We’ve certainly known about Gentle Giant but never used them until this past move. What a difference. Every person that we interacted with was extremely professional, present and fun to be around. The pricing was fair and you’ll certainly be the first call we make the next time we need to move anything. Thanks for having a great company.

Everything was great

This time and each time – the team has been pleasant, helpful and enjoyed working together. They move efficiently but don’t rush the owner.

Really great!

The first step was calling to book the move. I was so happy with the availability (we had to move quickly) and the ease of booking (it was a bit complicated but the person on the phone was quick to understand our needs and efficient).

The day of the move, the three movers were excellent. They arrived in time, moved quickly and were very pleasant.

The emails and communication from the company after the move have been clear and easy to understand.

This is the BEST moving company I have ever used. My realtor recommended Gentle Giants and I am so grateful.

I wrote a google review (5 star). I had a last minute move request, which the admin team handled quickly and efficiently. Then the movers – Jack, Shane and Luke were amazing guys. Took care to make sure property wrapped and secured before moving, and then worked smoothly and efficiently to get it done. I was moving from a somewhat hostile workspace, and having them there being professional and just doing their work, relieved so much stress.

Best movers EVER!! So kind and professional

Great moving crew

Nothing to change

The team that moved my husband and I were great! They were friendly and efficient with their work at the same time. They got our move done within the estimated hours as well which is always a plus. Everything with our move went so smoothly and we can’t thank our team enough!!

Our experience was very good. No hitches the team arrived on time and Andrew Kuhn was very helpful in taking the information and making it all happen. In fact based on our experience I will be in touch with you about our upcoming move.

All of the people helping me move were very friendly and kind and they really cared about my home and items!

They were willing to whatever I asked and offered help.

Thank you again for the great service I received from Gentle Giant, Allston Piano and especially Andrew and Rudy. You guys are always my first and only call when I need help with a relocation.

Stefano
Boston Symphony Orchestra
Quality Logistics, Inc

Excellent experience. Everyone was very flexible and accommodating. They moved the items with alot of care.

I was very anxious about this move, and was more difficult to work with than I like to be. Terrence was great! He was informed, confident, and reassuring, and made me feel a lot less worried. Both of the moving crews were nice and professional. The whole experience went really well. I plan to come back anytime I need professional movers, and will always be recommending you to people I know moving in Boston and NYC. Thanks for the easy move!

super great! i have had Andre do my past two moves and he is fantastic and really flexible with last minute changes and moving my items around once they are in my house.

This was a 10/10 service job! Lisa was very personable to work with over the phone and scheduling the visit. The guys were on-time, friendly, and got the job done in one trip. My manager and I were blown away by the professionalism by calling to let us know they were driving up, fully prepared with equipment they needed, and very compassionate when my manager told them her cat passed the previous day.
We will be using Gentle Giant for everything moving forward! Above and beyond experience with your team.
Thank you!

My experience with Gentle Giants was phenomenal!! Matt and Carlos were a huge help with the assistance with my move. They were punctual, polite and very careful with how they handled my furniture. I would highly recommend Gentle Giants to any and everyone who is preparing for a move cause your team is amazing, Thank you Gentle Giants!!

Fantastic experience. Very responsive and helpful team! Thank you very much. Special shout out to:
Dominique P.
Gabe S.
Melanie F.
Colin M.
Vidmantas B.
Thanks all!

They were so kind, professional, and helpful — just what I’ve come to expect from Gentle Giant — give them my kudos!!

two guys Jack and I think Lucas, picked up my furniture in Raymond and delivered and reset in Moultonborough, great guys terrific attitudes I have moved furnishings etc numerous times , best experience ever

It is clear to me why Gentle Giant has such a good reputation. I needed pre-packing of some items as well as some treasured items. Both your employees, Deividas-Dave and Codrin- Cody were outstanding. They started the job quickly, they knew what they were doing, they were efficient, careful in the packing, especially with fragile items, accommodating, very polite and very nice. This experience makes me feel very secure in completing my move with Gentle Giant.

Quick and effective

Lift operators were very punctual and efficient.

Our move went very smoothly, and we were incredibly impressed with how professional and efficient the crew was! We were very, very happy that we chose Gentle Giant for our move.

The team was excellent!

Our movers did a wonderful job carefully packing and unpacking our items as well as accommodating our changing house closing schedule.

Team was very professional and knew what they were doing. Well planned to add additional support at second part of the move.

Not only a beautiful looking crew, a strong and professional one too!

The team was super professional and efficient – the move was flawless

I have used Gentle Giant previously when we temporarily moved out of our home for a renovation. GG’s price point is higher than some other movers but I would pay it again and again because the people we’ve worked with are extremely knowledgeable, respectful and in good humor.

Paul and Josue made moving SO easy. We really appreciated how efficiently they got our stuff moved! Our mattress was heavy, awkward, and giant, but they still tackled moving it with super positive attitudes. We’re so grateful to them for their help! Paul was kind & thoughtful, especially when it came to asking us about how we wanted things moved and connecting with us over our multitude of pet supplies. Josue’s efficiency with the paperwork, calling to check in before they arrived, and flexibility with us adding a few extra items were much appreciated, too!

Everyone was friendly, hard-working and careful….nothing got broke. We are very pleased!

I had an absolutely incredible experience with our crew (Lukas, Erick, Carlos, Nick, and Kyle) and cannot say enough what a difference it made to feel supported during this move. They went above and beyond in big and small ways for us. I left a 5 star review on Google but I want to ensure they receive a company commendation. We received total packing support – they worked diligently for 15 hours to ensure we were in our new home by the evening with a crib set up for my little one and a bed reassembled for us. There was never a whisper of complaint or eye roll whenever I asked for additional assistance. I could not have asked for a more respectful, kind experience as a customer. Dominique, our moving coordinator, was an incredible communicator who ensured I was confident about what would happen for my move and that the right sized truck and materials got to me. From before, during and after the move, my experience with Gentle Giant has been the best moving process I’ve had. I will absolutely call in the future for any moving needs I may have.

I have moved cross country, and even to Australia and back so this was probably my tenth move and third crew was by far theeeeee most incredible team I have ever had! They were organized, understanding, and totally professional! Could not have asked for a better experience and will/would recommend to anyone to use them!!

The crews for both packing and moving were very professional and courteous at all times. They maintained a positive and good mood throughout the entire time they were with us and were attentive to anything we brought to their attention. The crews were also very productive and hard-working.

Upon unpacking, we realized some items were packed with less care. Items were packed in boxes in a way that bent or crumpled papers, caused spillage from bathroom toiletries, and broke some light bulbs. These items were fairly minor, but they created some challenges when we were unpacking and made us feel that a couple of the packers were less attentive to our belongings.

Your team of movers were fantastic. This is the third time I’ve used GG.

Your crew did the job perfectly, and very fast. The three men were also models of courtesy and professional behavior. I was extremely pleased to have them here at my house to do the work. Thank you.

Excellent and efficient crew. I only marked down slightly because of a short delay in arriving, due to a medical issue with the crew chief. However, GG replaced the crew chief rapidly and the team arrived about 1 hour late. Once there, they did a great job with a complicated move, delivering items to 4 locations. I appreciate their excellent work!

The guys worked consistently and at a rapid pace. They were polite and professional and even sounded like they were having fun together. It was great to see three of the more experienced men keep a close eye on the two less experienced teammates, giving them coaching and direction when needed. It seemed like they cared about what they are doing and really wanted to do a great job. I was directing this move alone and the men made the process very easy for me.

From the initial call to the coordination call through my moving team I felt very taken care of.

The team was careful, considerate, efficient communicated well, and asked questions if they were unsure of where an item should go. They were so much easier to work with than the other two moving companies I used in the past. I would definitely use Gentle giant again.

The team was great, timely, and careful.

Amarie and his crew were extremely professional and patient in all aspects of the move.

The drivers and office were excellent

move crew was super friendly and professional. They did a great job handling our belongings

They were very kind and cordial. Got our materials out and into our locations with minimal fuss. Great experience both in person and with quoting and followup.

We worked with Doventail for this move. Sam Bennett and his team were excellent. They were professional, efficient and friendly. Couldn’t have asked for a better experience !

The team was excellent, efficient. Friendly, neat.
My only think I had to ask a few times was to cover the floors. The in and out on a damp, rainy day does a job on carpets and hardwood too. They took care of it : )

Could I please request the same crew for the next move I have on 6/26 from Rye NH? Particularly Chris Coughlan (hope I got that right (Sean, Adam, Octavian too).

The staff did a great job describing the process and making sure we knew exactly what was happening.

Everything went smoothly

The guys worked very hard. They did not stop…
They were very pleasant and respectful. When we asked for them to move furniture they never acted like it was a bother.

My movers were amazingly kind, professional, and above all, careful. Company, as a whole, was easy to work with. I was comfortable as a single woman moving on my own. I would have no hesitation recommending company to family and friends.

Marcus and Jon were absolutely delightful. Professional. Efficient. Friendly. Many thanks.

I was very pleased with the entire process and experience. Jackie Sloper made scheduling of move very easy and seemless. The crew was fantastic we had plenty of helping hands to get the job done in a timely fashion. Andrew Curran was easy to work with and provided plenty of communication regarding the progress through the day. He was the BEST !!!! along with all the guys helping. Each one was very friendly.

Both crews, in NYC and Concord were excellent, super careful, helpful, friendly, knowledgeable, a pleasure to work with. They worked hard and everything arrived intact and as planned. The packing in NYC was exceptional and there was a lot of it! Moving is not easy but our gentle giants sure made it easier. Thank you!
FYI, my son who is a senior project manager at FBN Construction witnessed many GG moves through his work and recommended it for my move from NYC to Concord, MA where he lives.

Crew showed up when they said they would, completed all the work with no damage to anything, and finished in less than the estimated time.

The guys who packed and moved us were incredible: fast, careful (nothing broke, and we have lots of fragile things), and thorough. The best move we’ve ever had.

It was a great experience. Our two movers were very helpful and went over and beyond my expectations on the moving day. This experience was much improved from our last moving company. We would definitely call Gentle Giant again for our next move.

This is my second move in a year and both times the staff were so easy to work with, knowledge, pleasant, friendly etc!! Have told everyone I can about my experiences! Keep up the great work!

Luke and Ben did a great job unpacking our POD! They made sure everything was placed where we requested, they were careful with our belongings and our home. They worked efficiently and well together. They were polite and professional throughout the job.

The best move experience I’ve ever had!! Mihai Bujor, Justakelis Bieliunas, and Kestutis Smolskus were so efficient, professional, and careful. They finished the move in 4 hours, for a 2 bedroom apartment. Other companies I’ve used in the past for the same inventory took 8 hours. The total cost was about $1000 less than I expected. They were extremely careful to protect my furniture and the apartment. I am very happy with the service at Gentle Giant and will definitely be returning when I move again!

We used Gentle Giant last year when we moved from Mass. to a temporary home in New Hampshire. We called Gentle Giant again this year when we found our “forever home” in NH. We were happy to see that Gentle Giant assigned the same movers to us that we used for our first move, and they remembered us! They were quick, efficient, and friendly. The move went smoothly and we could not be happier with their how well the move went, despite the rainy, chilly weather.

Wonderful guys !
Really helpful
I absolutely will use your company again!

”

Great guys. Helpful, polite and considerate.

We had a very awkward and last minute issue with a sofa delivery that could not be brought inside a house. Colm provided a quote, saved a crane appointment and all was accomplished in 2 days! Terrific!

The movers were great. Nothing to add.

This is my third move with Gentle Giant. I have found each crew to be professional, responsive, considerate – and to go the extra distance to be certain our needs were met

Our crew in Philadelphia were a wonderful help with our packing, and took great care with our old furniture. (We have found slight damage to a couple of pieces, and are hoping you will provide repairs). Their good spirits and cooperativeness were a great support at a stressful time. They worked very well as a team, and were impressive at maneuvering that huge truck!
The Charlotte team was equally impressive. They were excellent at unpacking and reassembling beds and tables that had been disassembled, and very patient with our debate on where items should be placed. They also worked very well as a team, and were well-managed and careful. We appreciated their good spirit and support!

Very polite, efficient moving team. It was a very positive experience.

The crew was clearly experience and professional. My move was unusual in that I needed a 500 pound countertop slab raised from the ground to a 10th floor stairwell. We used a swing stage (separate contractor) with the Gentle Giant crew split between guys on the ground and guys on the 10th floor, both needed to guide the crated slab while it was hoisted up the side of the building. They avoided damaging the slab and damaging the building. Great work!

The guys were excellent, prompt, efficient and gentle as advertised. Just seem to be missing a micra leatherman multi tool if you can run that by the crew for me.

I have moved many times and this was by far the best experience I have had. The crew was OUTSTANDING. Their attitude was amazing, not fazed one bit by having to go up and down four flights of stairs with no elevator. Everything was done on time and on budget. They went above and beyond expectations. I would recommend Gentle Giant to anyone thinking about moving.

I will never use another moving company again.

I wrote a public review describing how pleased we were with our team of Robert, Cody, and Darius. We can’t say enough good things about them. They were professional, courteous, efficient, careful, and clever. They worked exceptionally well as a team. We had a complicated local move, and they handled it all extremely well. One part involved putting furniture and special effects into a storage unit, requiring real spatial sense to make it all fit. They succeeded. We have no negative feedback at all. We will use Gentle Giant for our next move. Worth every penny!

The crew in Massachusetts was especially good

The move went great! The crew were fantastic, friendly efficient and kind!

This really was the best experience I’ve ever had working with movers! They were very efficient and organized the whole time. My pre-move communication was also very thorough.

Working with the entire team of Bambi,Theresa, Adam and Steve was pleasant and top notch. They were great to work with and wanted to make me happy. They helped put me at ease and provided lost of suggestions. From deciding on the service with Bambi and Theresa helping to accommodate and communicate when the moving team was stuck in traffic.
Adam and Steve were the nicest guys to work with, very skilled at moving, efficient and effective and always offered to help and do more. The entire experience went very well. Two friends had recommended gentle giant to me and I can see why. Keep up the good work.

I am glad to get this survey so I have a chance to tell you how much I love working with your team and your company. I have lived in Beacon Hill in various locations for almost 20 years, so I have used a number of movers for difficult moves. I have now used Gentle Giant twice and both times I was impressed with the professionalism and skill of the teams I have had. I wanted to use you for my initial move into my current location, but you were booked. So I went with another company I could find who offered crane services. It was horrible. They didn’t come with the right equipment, damaged my windows and furniture and took hours longer than it should have due to their lack of knowledge and equipment. It was incredibly stressful. My moves with you are completely the opposite- i feel a sense of relief that it will be done right and all of the details will be taken care of. All I can say is thank you. Please thank your entire incredible team – Elizabeth in the office is also a delight!

Alex, Orion and Adam were wonderful. It was a pleasure to have them in my home. They all were thoughtful and helpful and worked so well together. I feel they went beyond being thoughtful knowing I would be unpacking all the boxes. They put them in such an order and made it easy for me to get at them and left them at a height that made it easy for me to see what box it was. The move could not have gone any more perfectly.

This is my 3rd move with Gentle Giant and it was as exceptional as my other two. Jeff and his crew were outstanding; very professional, efficient, respectful to me and my husband as well as our property, attentive to detail, polite and nice people. I was just checking furniture to be sure we had felt pads on everything needed (we have brand new hardwood floors that we are very protective of) and, shout out to Octavian, who took it upon himself to take care of that for me; he didn’t miss a thing. Thank you all!

The cost was a couple hundred more than the estimate but we thought the crane operator and the other three men in the crew did a great job.

The team was efficient, helpful, kind and practical!!

During difficult time for me, Gentle Giant was there helping me pack and
move twice! They set everything up and even made my bed up with
clean sheets! Six years later, my son has to move from his Condo, so
I gave him a gift of hiring the best company to pack and move him, which they
just did and they did a fantastic job! We both can’t thank them enough!

They were excellent; professional!

Cecil and his crew were great. Polite, smart, well organized, efficient and very careful with each our property. The quality of this crew totally exceeded our expectations and as a result we would recommend GG to any of our friends.

This is the 3rd time I’ve used Gentle Giant and I won’t use anybody else for moving in the future. Never had an issue and the workers are trustworthy and nice.

Good work

Team was AWESOME. They worked quickly and were very communicative throughout their onsite work. They were very considerate to our belongings and took extra step to make sure we were comfortable with their approach.

As we’re currently dealing with a renovation project we are working with a number of other teams for construction, deliveries etc. By far the Gentle Giant team has been the best to deal with.

Fabulous company from the office staff to the movers. This the second time I have booked with Gentle Giant. Extremely accommodating, respectful, and going above and beyond what was required. Our movers (Darius, Jack, and Scott, treated our possessions like they were their own, were fast and efficient, and the price was very fair. I will continue to recommend Gentle Giant. The very best moving company I have ever used.

This is my third time moving with Gentle Giant and the third time everything has gone perfectly. Friendly crew, friendly move coordinators, everything arrived in one piece and they made sure it was as stress-free as possible. I recommend Gentle Giant to everyone!

The crew was on time both times. They worked consistently hard each day. They were pleasant to work with and communicated well.
They were respectful of and careful with our property and surroundings.

Andrew & the crew were very careful and attentive as they packed and loaded our belongings.

Our movers were professional, caring and went above and beyond. THANK YOU

Excellent caring movers carefully moving our piano with utmost professionalism!

Dominic did an excellent job of coordinating the job. He had me send photos and then sent them to the technical team for review. After it was determined it was a good fit, he worked with me to schedule it promptly. We then had additional follow-up with a female team member as the date got closer. I wish I could remember her name; she was great as well.

The crew members then arrived on time and were very courteous (Jared, Josh, Johnny, Drew). There was no rushing. They took their time surveying the couch for hoist and the small second story deck where it would be landing. They heavily prepped the couch and then slowly set thing up -including discussing changes in wind. I was concerned about stress on the railing, but they assured me they wouldn’t be using it.

In the end, they made that hoist look easy, and I know it wasn’t. They then set up my new couch where I wanted it and cleaned up any sign that they had been there. We will definitely recommend your company to others! Thanks you.

For this, my second move with Gentle Giant, you moved my sisters-in-law from the apartment in which they were living in Maynard to my home in Acton. Scheduling the move and the move itself went without a hitch. The movers were very efficient, and unfailingly accommodating and helpful. Arranging

Thanks for an excellent job!

The moving expererience was very good even though there was a small problem when art pieces that I had paid for specialized wrapping by the Santa Fe Gallery that I bought them from to wrap them for shipment with your crew to Washington DC. The excellent packer’s brother had died the day before and he needed to make up missed time to get the job done in his professional way, which was excellent. Overall, my expereince with Gentle Giant was excellent. Even down to hiring a smaller truck to get in and out of the small town roads near the adobe city center of Santa Fe.

Our movers were courteous, professional and efficient. The movers arrived exactly when they said they would. They moved my daughter’s belongings with care. Nothing was damaged during the move. Would highly recommend.

I had a problem that needed to be solved (the vanity and washer/dryer I bought for our remodeled bathroom did not fit up the stairs) and Gentle Giants solved it within the same day of calling. They couldn’t have been more kind, flexible, professional, wonderful, innovative (running out of positive adjectives but they were ALL those things). I couldn’t be more happy and complementary. All three movers were outstanding and if we ever need help or a friend needs a recommendation, Gentle Giants will be the first call I make. They came to me with solutions, not problems and I couldn’t be more grateful. Thank you, thank you, thank you!

I wish I could hire you guys again (moved out of the DC area). Best moving company I’ve worked with, bar none!

Great in every way.

Terrific from beginning to end.

This was my 2nd move with Gentle Giant, excellent service again. The movers were on time, did a thorough walk of my unit and furniture to move. They remained in communication throughout the morning.
When delivering/unloading furniture to my new apartment, they were considerate walked the property and were very helpful on furniture placement.

Always had good experience with the company – its been few years but all seems to be well!

These guys are conscientious and hard-working. Great crew

Very nice team of people. They were quite thorough and careful.

Really appreciated the flexibility throughout the process, as well as the attention to detail.

You clearly hire hard-working people who keep the moving process going both in pre-packing, loading and unloading. Overall, it was a very good experience for us, but I would say there is opportunity for the movers to be a little more observant on where the boxes should go. As they were finishing up, they were more than happy to move things around as needed but some boxes were covered with other boxes and it wasn’t until we started unpacking that we noticed they were put in the wrong location. Also, the trucks were very full and at the very end, one of the movers was a little rough with our road bikes. We decided to leave one of them with our neighbors to ensure that they weren’t damaged. But again, overall, it’s been a good experience with Gentle Giant and we’d not only use them again we would recommend them for our friends

Michael,Jalen, Javon, Richard and Christian were excellent!!!! Will recommend Gentle Giant to others! Thank you for making the move as easy as possible !

Great guys, very careful

Crew was communicative, Friendly and on time. They were concerned with being clean & careful, as we were moving into a new house. They were very efficient and safe. They work hard!!

The movers that showed up to help my mom declutter her home before listing it on the market were amazing in every way. They were extremely professional, efficient, methodical, and FAST! There were a few items that my mom was originally concerned having moved, because they were large, heavy, or fragile, but the Gentle Giant movers handled everything with extreme care. Since this was a declutter operation, we were moving my mom’s belongings into storage, and the Gentle Giant movers packed her whole storage unit with the same approach they had used taking items out of the house. We have confidence that the storage unit is packed in the most efficient use of space. We’ll definitely be calling Gentle Giant back for the Phase 2 move!

Flexible and accommodating . This move was something like my eighth move with Gentle Giant in almost fourty years. Somehow you just keep getting better and better. Adrian, the crew chief, was exceptionally professional and customer service friendly. The entire crew were easy to work with. Imagine saying, “I’m looking forward to my next move with GG!” Even with the natural angst of any move, that’s how satisfied we were… a joy to work with.

Allston Piano and Gentle Giant have a reputation that speaks for itself! Every experience I’ve had been as great as the me before.

Teresa, Rolando and John were wonderful to work with; they were professional, friendly and efficient.

Crew was amazing as always fast, efficient and caring!!

The guys who helped us were amazing- incredibly friendly and treated everything with care. We felt they went above and beyond!!

Stellar service and professionalism. No issues with any moved items – ensured all was done to our preference.

This is one of many moves we’ve done with Gentle Giant and your staff and crew are consistently kind, competent, and hard-working. It is always such a relief to know that we don’t have to worry about anything with Gentle Giant. Thank you!

Very polite, professional and reliable service.

Excellent experience. This is my 2nd move in 9 months and I am very happy. The movers took care with our furniture, were patient with my mom and really did an excellent job packing our valuables. The first move with another company was not a great experience which made us hesitant this time around. I will not hesitate to recommend Gentle Giant to others and if I never to have items moved again, I will most certainly use your services!

Thank you!

I am glad to take this opportunity to thank you and everyone at Gentle Giant for your fine work. I am really pleased with the job Alex, Shane and Adonay did moving my family’s furniture . They were very careful and took care of protecting some very fine and valuable items. I knew Gentle Giant had a great reputation but they went beyond my expectations . They also were keen problem solvers and worked together as a team and did it on one of the busiest and most congested days of the year, Marathon Monday. They should each expect a thank you card forwarded to the Gentle Giant office. Expect to hear from me when I get ready to move again, hopefully next year. Thanks much

The crew was incredible as usual. I have used GG for 15 years and have had the same crew a few times and they remembered me! The crew this time was amazing. Great communication, respectful, personable, packed well, etc. This is your secret sauce – the crew.

Your crew is the secret sauce of your company. I have used GG for 4 or 5 moves over the past 15 years. I actually had the same crew a few times and they remembered me including this past move. The guys are respectful, communicate well, ask lots of questions throughout the day, and communicate with each other to avoid breakage, how to pack, etc. I have had great experience with every crew over the years.

Rob was great as always, we have worked with him often. The crew was nice and efficient.

Professional, organized, handled everything well. Would absolutely use again. Great moving team.

My move was time efficient and went very smoothly.
All three men are courteous, respectful human beings
who always verified any questions they had, with me
first.
My organization and their skills made it an easy move.

I have used Gentle Giants for a variety of moves over the last 17 years and there is no one better. This was a relatively simple move and, as with our larger moves, the team was efficient, courteous, and careful with each object. Quality and great customer service define Gentle Giant. Moving is always stressful and Gentle Giant takes a significant burden off our shoulders. Thank You!!

Colm, Andrea, V, Jordan, and Jack were incredible. In the era of using something like AI to manage customer contact, it was wonderful to speak to HUMANS as I was planning this move. And it was a last minute rush and we were, frankly, not as ready as we should have been. But the moving team were true professionals, really great to work with. We moved out of our house for a renovation, so we’ll be moving back in by the fall and I am definitely using Gentle Giant again, only this time, I’m having you pack for me!

Everyone involved in our move was not only efficient, but also very kind, considerate, and helpful.

The movers arrived on time in both our old and new locations. They were very nice, good sense of humor which we appreciated, easy to work with, packed everything securely. Nothing arrived damaged, including at the move-in site, where they had to deal with elevators and narrower doorways than at the move out site.

The movers to our new location set everything up and checked with us, doing a walk through to make sure everything was right before leaving.

It’s worth noting that Gentle Giant came in with the highest estimate of all the companies we contacted, but they also had by far the best word of mouth reviews among many friends and associates (including our realtor) who used them in the past. They were worth the extra cost.

Your movers were responsible, friendly and very careful packing and moving my stuff.

Hight level of competence, speed and customer satisfaction as I’ve cone to expect from GG.

The two men that helped pack up our house for renovations were very professional and personable. They were very particular about taking care of some of our valuable items. Their organization was impressive.

The movers were polite and efficient! They carefully wrapped everything that was being moved. I found them to be very professional and easy to work with. I haven’t been able to unpack everything but so far, everything has been intact. Thank you.

For the homeowner moving is a very difficult task we are not used to it we do it in frequently therefore we have little or no experience. The Gentle Giant staff was simply outstanding and they made life much easier for my wife and I to make this multistage move. Three great employees I can’t thank them enough.

This crew was awesome – cheerful, willing to help, calm.

We were happy that we were notified of the crew’s slight delay. They worked efficiently and professionally.

The onsite time was wonderful and we were forutnate for thier support.

My team was exceptional. They completed the job as expected and then went above and beyond when I had an issue at the house. They were helpful, communicative and clear at all times.

”

Team and team leader were awesome. Efficient, professional.

I have always received top-notch service from Gentle Giant. Kudos to Crew Chief Adam Washington for an excellent job!

The movers were efficient, professional, diligent, quick, and communicative. It was a long day, and we could tell they were tired by the end, but they never complained or slowed down.

Moving crew was fantastic! They were on time, friendly, answered all questions, packed and moved things carefully and efficiently, made sure we were happy with placement of all items in or new home. We have already recommended Gentle Giant to several friends. Office crew (Lisa) was also fantastic. The help she provided in planning our move was excellent and was one of the reasons we decided to use Gentle Giant.

After moving 4 times in the last 12 years, I was bracing for another typical move. What a pleasant surprise!! My Gentle Giant moving
experience was the best ever! First move with nothing broken. The crew was fantastic. Friendly, kind, extremely helpful, efficient . They were on time and communicated with me throughout the move. No anxiety needed with this move. I recommend Gentle Giant movers to all. 5 stars!

Walter and Alex were really efficient and easy to work with.

Your crew were all equally polite and very efficient. It makes what can be a stressful experience, much better.

The 3 guys (From Lithuania I think) could not have been nicer, more helpful or more professional. They were so great!

This was our second move with GG and both have been fabulous. The crew that showed up to our house was punctual, upbeat, friendly and immediately put us at ease. Moving is stressful and having a team that oozed experience and confidence helped our state of mind. The crew was incredibly quick, yet still took care with all of our items. We enjoyed how much they seemed to actually enjoy working with each other. The offload was equally efficient. I hope we don’t move again soon but, when we do, we will be repeat customers.

This entire organization is first class. Everybody is committed to customer satisfaction..
Moving is not an easy experience, and they make it easy

The moving crew was very efficient, pleasant hard working. The cost for the service was on the expensive side.

One of my neighbors came by just as the Team Leader was explaining that we were just about finished. She was very impressed that he mentioned that we were at the low level of the estimate and that I might want to keep that in mind as I checked to be sure everything was in the right place. He also made sure I knew that changing positions of big pieces might put me over the estimate. The entire team was very respectful of my property and me. Team members pay attention. They take the initiative to place items and boxes in areas of the home where they are most likely to be used.

BTW, I referred my friend Carolann T. moving from Providence to NYC next month, to you. She’s already set it up!. I think of Gentle Giant as the “gold standard” for moving companies. Gentle Giant’s focus on putting the customer first, its protocols, practices, and company standards, in addition to customer service is extraordinary.

Bambi was incredible to deal with and helped assuage my every concern. She saved us on our move in day and was able to get us the help we needed to get our furniture inside our new apartment on the same day I called!

Alin & Nelu were exceptional moving our belongings on 4/21/23.
We were impressed on how carefully they handled each item.
They were professional, polite and efficient throughout the move.
We will happily recommend them to family and friends.

Eric and his onsite person in charge, Rudy, were excellent. They were honest and fair and executed the job with no problem. I will definitely use gentle giant for my future moves. Thank you for all you do.

This is the 2nd time we’ve worked with a couple of your crew. They’ve done an outstanding job each time. Gentle Giant has moved us many times over the past two decades. Each job was done well, and each crew has been pleasant to work with, and extremely thorough. We’ll never make a move without your outstanding company by our side.

the entire crew was very accommodating and courteous. I appreciate that they came prepared with extra boxes and other ways to store bulky items. They certainly knew what they were doing and were very efficient.

Fast and friendly!

Field moving reps seem well trained and professional. That’s very different from previous moving experiences.

The crew hustled and all 3 had a great attitude.

Guys were great! Couldn’t have asked for a smoother move!

The moving crew was incredible!! They were so nice, professional and personable and they hustled the entire time. Their efforts were so well coordinated – I couldn’t believe how quickly they loaded, unloaded and assembled our things. They were really respectful of our belongings, making sure to take good care of everything. We used GG 5 years ago when we moved and we will 100% come back when we move again. I’ve moved multiple times and GG has, without question, had the best teams (and the one we worked with for this move was above an beyond incredible). THANK YOU!!

Everything went smoothly at every step of the way. I am very happy with my experience.

Gentle Giant helped pack and move into storage most of the contents of my house to prepare it for staging — two days of packing, one day of moving. The team of Gentle Giant staff were great — very helpful and accommodating.

Excellent movers. I will highly recommend Gentle Giant.

Your team was great. They hustled from start to finish. Never took a break. They were very polite and professional
Took care of the furniture like it was theirs. Thank you so much

Very friendly, prompt, efficient and cost effective. Thank you.

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Your guys are amazing. Period. Efficient, careful, thoughtful, polite, and extremely hardworking. We had a wonderful experience and I will be telling everyone about it. Thank you so much.

The guys were very nice, careful, productive and efficient. It was a pleasure to work with them.

Your team was incredible. They were professional in every way and moved swiftly and carefully. Our furniture means a great deal to us and having it protected and moved carefully was important to us. I’m so glad we used your company and will again.

John & Scott were super friendly and made for a seamless experience!! Couldn’t have asked for better

We wanted to let you know that Azuolas, Jeremiah and Voinescu were FANTASTIC. They were timely, efficient and very thoughtful about how to best take care of our piano during our move and during this very stressful day! We greatly appreciated their professionalism. We have had a wonderful experience with Gentle Giant and also had fantastic communication with Andrew throughout. Thank you all for everything today!

Great crew, very polite and efficient

Great Team, patient and skilled at reassembly.

We have absolutely zero recommendations for improvement. Our experience was excellent and we will be calling you for our next move.

I have few moves with GG. They have always gone above and beyond.

Lovely fellows, helped with a few extra moving issues and very pleasant and kind. Nothing was too much trouble.

The moving crew was very professional, communicated timely and extremely polite.

The estimate provided for moving my storage unit was spot on! Our movers, Marco & John, were excellent! They were professional yet friendly and helpfully answered all of our questions. We want to use them again when we move our apartment into our new home.

Move was handled in a professional and timely manner . I was kept in the loop about my delivery to California. Job well done by Gentle Giant Moving Co. thank you for a wonderful experience

The movers and customer support staff were friendly, skilled, and helpful. All compliments, no complaints.

Great team work between the guys who did the packing and the guys who did the moving!

Very cordial and helpful staff.

All office staff and each mover were very helpful, friendly, polite, efficient
The move was very easy for me because of their excellent work. This is the second time I have moved with Gentle Giant and both times have been a very good experience.thank you so much