Needham, MA

re: Allston Piano Moving
The crew was very attentive to my beloved instrument, clearly experienced in how to care for pianos, and friendly.

Andrew Kuhn was also very responsive and helpful throughout the planning process. We looked at other options and no one was even close to as prompt.

The Gentle Giant movers were efficient, fast, and careful. As soon as I met them, I felt my anxiety about the move subside. The person in charge of the move called me 3 days before the move, so I felt confident that everything was happening according to the schedule.

Excellent , professional, respectful on every level.

The team was amazing they did a great job- were friendly and fast- we moved a piano and were worried about scratching the floor and they explained process and were great

In my prior move, I opted against selecting Gentle Giant as the price seemed too high. That was a huge mistake on my part given the damage done to my belongings. When selecting movers this time, I opted to go with Gentle Giant given the professionalism of the staff and overall stellar reputation. I am happy to say my expectations were exceeded throughout the whole process from scheduling/planning, to the packing day, and then the final move day. Each team was excellent at what they did and helped to make a stressful event easier! The packing team (Chris and Duke) team and moving team (London, Hunter and Brady) exceeded my expectations in professionalism, kindness, and the overall care of my things. I would also like to note that London and Hunter were great coaches to Brady who seemed to be a newer team member. They shared tips and ideas as they went through their work especially on some of the larger pieces of furniture. They were clearly very knowledgeable and patient with him during these moments. Overall, it was an awesome experience.

Professional movers arrived ahead of time and efficiently packed up. Their arrival at our destination was organized and efficient. They assembled what was needed and checked in on what else was needed. They were very focused and managed our move well and timely.

This was my 4th move with gentle giant. All your staff are professional, efficient and friendly.

I can’t say enough good things about the team that handled my move: the initial estimate, the move coordinator, the packers and the movers. Everyone was so nice and so helpful. They made a point of reducing any move related stress that I was having. The packers kept everything organized and grouped into boxes just as things had been in my house so unpacking was so easy. The movers took great care with my belongings and my property. Nothing was broken and there was not as much as a scuff on the condo or house. They went above and beyond by accomodating my request to put floor protectors on all the furniture and they even put light bulbs into lamps so settling in was very fluid. I have been praising Gentle Giant to anyone who inquires.

Flexibility in the stops we needed to make. Super friendly and helpful staff across all interactions

We’ve used many different moving companies over the years for both personal and business. We’ve certainly known about Gentle Giant but never used them until this past move. What a difference. Every person that we interacted with was extremely professional, present and fun to be around. The pricing was fair and you’ll certainly be the first call we make the next time we need to move anything. Thanks for having a great company.