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Why do people in San Francisco think Gentle Giant is the city’s best moving company?
But, don’t take our word for it, see why our happy clients become customers for life!
The experience from booking to move and after was simply amazing. The office team was communicative and helpful. The movers were professional and efficient. This was a great experience.
The move was really easy and all the people involved were great. Especially our movers! They were fantastic.
Movers were scheduled for 8-8:30AM but did not arrive until 9. This would have been fine, but there was no communication in advance to indicate that there would be a delay, and it was impossible to reach anyone at all on the GG phone lines.
When they arrived, the movers (Matt and Shane) were quick and efficient, though seemed almost too rushed to be very careful – a little rough backing their truck into the delivery site – which did not affect us, but we felt they were harried and not that professional under pressure.
Also, the phone number given for the move coordinator, which he assured me was his direct line, was NOT IN SERVICE when I tried to call him on the day of the move. Communication was definitely not good and there was no central manager/dispatcher who could talk to customers on the day of the move to relay information.
We were kept in the loop with when things would happen. Helpful and friendly staff both on site and the folks we dealt with by phone in your office. A good experience. Thanks!
So pleased with how the move went! From the first phone call with gentle giant to the actual move, everyone was so helpful. The day of the move the guys were right on time, fast and efficient. Thanks to Kenzo and Teddy for taking the stress out of a stressful situation!
Excellent service and experience.
Having worked at Gentle Giant in Somerville for several years, I knew GG would come through and they did! Thanks to Larry and team for taking GG national!
-Liz Fisher (Coleman)
Movers were all very nice, accommodating and worksome
Felt like they really wanted us to be happy with the move
We were given an estimate of 5-7 hours for the move. Our move ended up taking 7.5 hours. We’re not sure if there was a miscommunication or if we did something wrong. We definitely plan on using Gentle Giant in the future, but we would love to know what we can do to help ourselves a more accurate estimate.
I needed someone to handle my move in California while I was overseas and could not be there. Gentle Giant was so quick and
amazingly professional, helpful and efficient, even when we had a last-minute re-scheduling issue. They moved my personal
property from San Francisco to Mendocino County with no problems. I recommend them 200% JK McCabe
Have you moved with Gentle Giant? Let us know how we did by leaving a review.