Tag: Customer Service

At Gentle Giant, customer feedback is always welcomed. Not only do we like to hear when we do a great job, but we also like to hear when something didn't go well so that we can grow and improve for… Read More

The following is a guest post written about online reviews by our founder, Larry O'Toole.  "Over the last 30 years, Gentle Giant has grown from one small truck in Somerville to 18 offices across nine states. One of the biggest… Read More