Providence Moving Company

Well done, very professional

Thank you so much for sending these, and let me thank you also for the success of my move. It went very well thanks to the excellent Ellis and his crew – Tim and Tim and Lance. My daughter met them all and was very impressed.
I was told that hiring Gentle Giant would provide me with a very good experience – and it certainly did. Ellis did everything he could to keep me in the loop(even if I was 800 miles away!). He called when he was on his way, checked in when they reached my apartment, called when he needed to ask a question, and called at the storage place and when they left. I really appreciated being kept informed.

Cory & team did an amazing job. They were professional, fast, and exceeded my expectations.

The 5 guys that came to our home were awesome. They were professional the entire time but also had fun while working with made the whole experience terrific.

I would highly recommend Gentle Giant. The office staff is lovely and the movers were fantastic. Most pleasant moving experience I have ever had.

Many thanks,
Christian

The full team was excellent. Couldn’t have asked for a better moving experience.

I’ve moved over 10 times in the last 15 years, and I handled all those moves myself (without movers). After this move, I have no idea how or why I did it, and I’m certain that I’ll never move again without Gentle Giant. The heat index was over 100 degrees the day of my move into a 3-story house. The movers didn’t complain a single time. They were gracious and professional throughout. They never complained when we had a number of heavy items that belonged on the third floor. Matt, Chris, and Jason were also very mindful of the COVID-19 protocols; I felt very safe throughout. I really can’t thank you or overstate my enthusiasm and satisfaction enough. Thank you for this exemplary customer service experience. We were blown away, and I’ve already told numerous friends about our excellent experience. Thank you, and stay safe.

You definitely have gained a lifelong fan based on my moving experience, but it was difficult to call Gentle Giant. I got placed on hold multiple times per call and was often forwarded to people who were on vacation past my move. Everyone I spoke to was nice and helpful, it was just hard as a customer to get in touch with the right person, and that is why it isn’t a 15 but a 12 for question 3. Nonetheless I wasn’t sure if a pro mover was for me, but Gentle Giant definitely proved to me how important it is to invest in professional moving services. You pay for your peace of mind. My movers handled multiple problems on the spot (doorways, too large of a couch) and went over and beyond (they moved my UPS shipment inside, unwarranted! What???!) and so I am above and beyond pleased with my move with GG. Worth every cent and more!

The folks who came to pack and move my stuff were very professional, conscientious, responsible and accommodating. They were very friendly and personable, showed real concern about my comfort and the safety of my belongings, and they were very efficient. The only names I remember are Alex Gomes and Matt Sharkey–it seemed like the other two who came had less experience (not in a bad way!), and I liked the way Alex and Matt talked to them and helped them develop their skills and expertise in being high quality movers, patiently talking them through packing and moving strategy. Both Alex and Matt are clearly highly skilled professionals and as employees they represented your company very well, and I hope you can keep them in mind for whatever rewards or recognition you offer your giants for exemplary performance.

Moving crew showed up on time were respectful, collaborative , and efficient resulting in a successful move.