San Francisco, Mid-Market

Everyone involved today was amazing. Most importantly, your team was as wonderful as always.

Both the San Francisco crews and the Portland, OR crew were sensational.
Very caring, great attention to detail, and worked very hard with wonderful attitudes.
Rik, who supervised the Portland move (from your Seattle office) was truly exceptional.
The move in went far smoother than I imagined – thanks in large part to Rik’s professionalism and terrific sense of humor.
Thank you for a wonderful moving experience – truly an oxymoron.

We have used Gentle Giant a number of times now and the experience is always the same; reliable, professional, reasonably priced and no surprises. We absolutely appreciate your approach to pricing and executing moves and the professionalism of your staff. Thank you once again for a delightful and seamless move experience.

Given the outbreak of COVID-19, and the shelter-in-place order put out by San Francisco and then California, my move was thrown into a great deal of disarray. Gentle Giants did three things super well; the were proactively and directly communicative, letting me know of the situation and the impact on their ability to perform the job, they were extremely flexible in helping me juggle scheduling around shutdowns that impacted the move, and they executed the packing and moving of my stuff with care and alacrity despite the surrounding conditions. I couldn’t have asked for better service.

Our movers were extremely professional, friendly, and made moving easy. Our move was challenging due to our location but they did exceptionally well.

Everything was great. Th crew was professional, and Chris is a great leader. They accomplished a lot in one day.

The movers went out of their way to make our experience calm and smooth. When there was a hiccup a the 11th hour they stuck with us. The hiccup occurred when the building we were leaving told us to put some of our old, heavy items in one place, but then contradicted themselves hours later. The movers went back at 6p at the end of a very long day and helped us. It was a huge help.

Movers were extraordinarily efficient, and also were friendly and pleasant. Best move experience I have ever had.

I was disappointed that the third mover left the group after half the day. The was not expected and made the rest of the day slower.

Move out started a bit slow (first hour to hour and a half) with one mover tagging everything, one dis-assembling bed, and just one running up and down the stairs with the boxes, but went pretty smooth after that. All were very careful with everything. The move in was very quick and smooth, and again, all careful.

All in all, thought they did a great job, thought the price was quite reasonable, and would use again.