Seattle Moving Company

Quite exemplary really. Rik H. and his crew packed our house and mini-storage contents within all the constraints we were operating under. At our destination, our property was unloaded to storage (we had not closed on the new house yet) in about two hours.

On the operations administration side, Erik R., Melanie F., and Vidmantas B. flexed with the changes and updates in our move from Seattle, WA to Olympia, WA. Electronic paperwork and forms were timely, complete, and accurate.

This is my third move with Gentle Giant and I remain very impressed with the professionalism, efficiency, and friendliness of the crews. I won’t call any other moving company.

Great crew and they worked very hard. They were respectful of us and our items. I have two reasons for not scoring higher. One is that a bed support was lost and the crew told me they were going to find a new one instead of listing it with the company. They said they’d call me either that night or the next day. Neither happened. I’ve called and left two messages and still no call back. We are 6 days after our move and nobody has called. This is a disappointment. I had also called to confirm earlier in the week that the move would be happening on Saturday morning at 8 to which that was confirmed. I got a call on Friday morning saying they were on their way and would be at the house at 1. That was my one day without furniture to get some wiring done in the house done as well as some other deliveries. It worked out in the end and the crew was great and worked around things. This has been my 3rd move with GG and honestly between those two issues and the increased pricing, I’m not 100% sure I’d do a 4th. I may look into them but it will not be a pick up the phone and book it as I did before without calling anyone else.

I’ve moved a dozen times, and Gentle Giant is by far the most reliable, most trustworthy, best organized, and most pleasant company to work with. After my recent experience with them, I won’t work with anyone else, and can’t recommend them enough. They are organized, responsive, careful, and utterly trustworthy.

I have zero complaints. The team that showed up to my move was fast and friendly.

The gentlemen that came to our home were so professional and courteous that it made the entire moving experience easy for us. They packed all our items with the upmost care. Loading and unloading went so fast and smooth, it took so much moving stress off of us. We would recommend them to anyone moving!!

I first moved into storage and then into my home. Your representative Eric was very informative and helpful every step of the way. the crew for the move our called ahead to give their arrival time and were professional and friendly.
The move in crew also called ahead and were very kind, careful and professional.

Jeremy was our excellent Team leader. He patiently demonstrated or gave packing instructions to Kenan and Jay, who were respectfully receptive and eager to learn. Team leaders in training?! All three of them hustled for 7 hours and 15 minutes, with only one brief break, not even taking time for lunch. (We sent Panera sandwiches with them on their way to their next job.) It was a hot day and they expressed gratitude for the water bottles we provided. We would be thrilled to have these three guys move us again. Definitely, we will be calling Gentle Giant for future moves.

I have used Gentle Giant four times now and is really happy with the quality of the moving crews. They do a fantastic job. They are always friendly, helpful and really efficient, while taking good care of one’s belongings. I would use your services again.

The only suggestion I have for improvement is the level of coordination/communication between the coordinating staff and moving crews.

Best
Theo

Everyone we dealt with at Gentle Giant was fantastic. I think they were running the entire time! They were very careful with all our belongings and made sure we were happy with the experience. We have recommended Gentle Giant to anyone we know who will be moving.