Washington DC Moving Company

The team was super careful and efficient, and also really handled the parking situation well. I had an issue with the first permit and they managed to park near the building without issue – which worrying about the parking was one of the most stressful aspects of the whole thing for me.

The movers were efficient, friendly, and respectful – of me and my property that they were moving.

The crew was extremely efficient, friendly, professional, and made sure things were set up perfectly in the new space. My move was stress free from start to finish.

I had no problems with your service at all. But I used to be a teacher and I never gave my students grades for “extraordinary” work. So don’t take this slightly lower rating personally.

Later this year I will be moving from DC to Silver Spring and I will in touch with you to get help with that move.

The crew was great. So careful with my things. They wrapped them up better than I could and they were very careful moving them. Everything arrived right side up and in great condition. The receptionist Dominique was also great – she checked in with me several times and helped me through the process.

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In the rush of buying a house while pregnant, I didn’t have a chance to carefully research moving companies. Gentle Giant had come to Porker Street (our block party) a few years ago and seemed nice so I just went with y’all.

The quote was what we expected – but then I heard from a friend that his move (with another company) had ended up costing him twice what the company had quoted. I was worried we would have the same experience.

Kieffer came to do a quote and gave us advice on how we could save money by saving the team time (moving fragile things ourselves for example). When asked about eco friendly options, he said we could have used boxes delivered to save money as well.

When Andre (Aussie Andre, not Romanian Andre – I think he’s Aussie anyway) dropped off the boxes we requested, he said he was worried about how narrow the street was. When we brought this up to Kieffer over email, they decided to send just a van for packing day. Kieffer and Domonique were communicative and clear over email leading up to the move.

On packing day, Octavian and Nate were friendly and professional – thinking of everything so I didn’t have to. They were efficient and finished earlier than I expected. They communicated clearly each step of the way and were patient while I made decisions or dealt with unexpected situations. Octavian was worried about how narrow Parker Street is so he called in and ordered a smaller truck to avoid headaches the following day.

On moving day, they were joined by Andre (Romanian Andre). Andre was also great – together they efficiently packed up the rest of the house and loaded up the truck. They worked through lunch so they could finish earlier, meaning I was in my new house with all my stuff earlier than expected. And the final bill was less than my original quote and very reasonable for the amazing job that Gentle Giant did each step of the way. I would absolutely recommend Gentle Giant to a friend.

They were fantastic!!!

I’m sure I’m butchering the spelling of their names, but we were very satisfied with Canessay, Eustis and Elmer. Elmer showed excellent leadership skills-directing the other two guys in a professional and kind manner. He, especially, even greeted others in our building. The guys worked very quickly-I feel as if they used our time efficiently…we pay by time, after all. Appreciated how they all had company shirts-they even stayed tucked in…a minor detail but a sharp looking one. The guys set up our stuff where we wanted it-saved us a good deal of time. They were just generally friendly as well. Positive guys. Office staff was very present and professional during conversations. They had me at hello.

Thank you! I recommend you all the time and I am using you all the next time I move for sure!