Customer Testimonials & Reviews

Gentle Giant is always looking to grow and improve our services. To do this we solicit feedback from every one of our customers after a move. Below you can browse that feedback – both good and bad. At Gentle Giant we employ full time customer service employees to address any issue(s) that may arise and encourage every customer to contact us if they have any post move issues. We are committed to delivering on our 100% crew guarantee and resolving any mistakes we may have made during the course of a move.

Gentle Giant has an average Customer Service Review rating of 4.7 based on 1505 testimonials.

SEATAC, WA Move

The gentlemen that came to our home were so professional and courteous that it made the entire moving experience easy for us. They packed all our items with the upmost care. Loading and unloading went so fast and smooth, it took so much moving stress off of us. We would recommend them to anyone moving!!

in SEATAC, WA,

SAN FRANCISCO, CA Move

Chris and Dominic both excelled at their job. They made our moving experience as smooth as possible.

in SAN FRANCISCO, CA,

SAN FRANCISCO, CA Move

Chris and Dominic both excelled at their job. They made our moving experience as smooth as possible.

in SAN FRANCISCO, CA,

SALISBURY, MA Move

We contracted with Gentle Giant because of the excellent reputation and commitment and superior working conditions for employees. We also know Larry and family from many years ago. We are so happy we chose Gentle Giant for our move!

Sincerely,
Kath and Marty Mason

in SALISBURY, MA,

WASHINGTON, DC Move

Andre is clearly excellent, and I was exceptionally impressed with Moss and Ian as well.

in WASHINGTON, DC,

CHARLOTTE, NC Move

Larry, I’ve had a previous good experience with your firm and I am happy to say that my already high expectations were superseded. Thank you for offering a worry-free moving service staffed by professionals who take evident pride in their work.

in CHARLOTTE, NC,

Charlotte, NC Move

”The absolute BEST part of moving is the GG crew. Everyone is professional, hard-working and great human beings! Moving is horrible, but these guys made it a pleasure!!”

in Charlotte, NC,

WASHINGTON, DC Move

So fantastic, they were so professional and very quick. Easiest move I’ve ever gone through.

in WASHINGTON, DC,

FALLS CHURCH, VA Move

Our move went very smoothly, even if it was a long day. The crew was very friendly and worked quickly throughout. The newest of the crew members seemed to struggle with a couple pieces of furniture, and the crew leader stepped in and removed him from some of the jobs due to the inexperience. We appreciated how much care the crew, and the crew leader in particular, took in making sure our furniture was moved without damage. The crew was unable to get one of our sofas into the desired room, but it was a difficult layout in the house and they generously made numerous attempts. The crew was very friendly, and like our past experiences with Gentle Giant, we were quite pleased with the move overall.

in FALLS CHURCH, VA,

HAMPTON, NH Move

This is my second time using GG and it continued to be a positive experience. The gentlemen were polite, clean, well-mannered, friendly and very helpful.

in HAMPTON, NH,

GROTON, MA Move

”Thanks, Andrea. Just as we expected, your crew was very professional – prompt, efficient, courteous, and really knew their stuff. I was especially touched by how patient and kind they were to my 98 year old mother, who was understandably overwhelmed by the task of moving. They really made it manageable for her, and I am grateful.

As always, we love your company, and will always turn to you – or refer our friends to you – when we have a move.”

in GROTON, MA,

Exerter, NH Move

Thanks so much for everything! The crew was amazing. Professional, a pleasure to work with and made our move easy.

If I need to give any other recommendations or reviews to support this crew please let me know.

They were fantastic!

Best – Erin Hager

in Exerter, NH,

OSTERVILLE, MA Move

Professionally planned and executed. All contact with Gentle Giant, sales through the crew, is stress free, courteous, timely and a pleasure to deal with.

in OSTERVILLE, MA,

BOSTON, MA Move

The team was incredibly kind, helpful and took great care of our stuff.

in BOSTON, MA,

READING, MA Move

Alex and his team were Awesome..I will advise people to use Gentle Giant ..

in READING, MA,

WINDHAM, NH Move

Both were professional courteous and hard workers with great attitude

in WINDHAM, NH,

BELLEVUE, WA Move

Great service, very hardworking folks, and very considerate as well as polite too!

in BELLEVUE, WA,

Needham, MA Move

Efficient,polite and hard working

in Needham, MA,

Ayer, MA Move

I love your teams: Professional, hustlers, non-smoking, non-swearing, engaging, careful, respectful, good to pets, good to the Elderly, takes there time, gets it right.
Love your crews for each of my 4 moves!

in Ayer, MA,

BOSTON, MA Move

The young men are so professional, friendly and obviously well trained. I trust them completely to protect my goods and my home during the move.

in BOSTON, MA,

PHILADELPHIA, PA Move

I have been extremely pleased with Gentle Giant. The men sent for my move were prompt, professional, accommodating, and a pleasure to work with! Thank you!

in PHILADELPHIA, PA,

Somerville, MA Move

This was my second move with Gentle Giant . . . and there are so many reasons that I’m a repeat customer! The crew was friendly and extremely professional, nothing was lost or broken, and they worked quickly.

in Somerville, MA,

East Greenwich, RI Move

in East Greenwich, RI,

ANDOVER, MA Move

Your Team was amazing! Moving on a 97 degree day in September is challenging enough but moving to a third floor brownstone in Boston in that heat is torturous. Your team kept on smiling and never once complained.

in ANDOVER, MA,

WASHINGTON, DC Move

You hire incredible people. Every single person I encountered, whether on the phone or in person, is kind, helpful, smart and funny. You should be very proud of your employees!

in WASHINGTON, DC,

ROSLINDALE, MA Move

in ROSLINDALE, MA,

Somerville, MA Move

It’s our second move with Gentle Giant. Ellis and Jack came in to pack up the first load of our things in order to stage our current home for sale. They were excellent — courteous, methodical, and easy to work; we hope they’re able to come back for the second part of this move in November, as they made the whole process so smooth and pain-free.

in Somerville, MA,

Newton, MA Move

They were so careful! They planned ahead and foresaw problems and solved them creatively. They worked wonderfully as a team.

in Newton, MA,

Waltham, MA Move

Crew was fantastic. They were calm , friendly and efficient.

in Waltham, MA,

HUDSON, NH Move

I found the crew to be the utmost professional, efficient and friendly. I would recommend your service to anyone with a need for moving services. I had a superior experience. I have moved many times and this was by far my best experience. Thanks!!!!!!!!

in HUDSON, NH,

DEDHAM, MA Move

we really enjoy working with you and the crew members you send. service is very fast, careful, and never had a problem with a move.
Unqualified positive experience.

in DEDHAM, MA,

CHARLOTTE, NC Move

”Your team is just top-notch! I had two teams (one to move out in June and one to move back in September). Professional, courteous, focused, fast and friendly. SIMPLY THE BEST! Will continue to sing your praises to all” 🙂

in CHARLOTTE, NC,

WASHINGTON, DC Move

Very neat and clean. Hard working.

in WASHINGTON, DC,

MALDEN, MA Move

The team was amazing! Moving is extremely stressful and we had many things go wrong. The one thing that went incredibly right and really relieved our stress was Gentle Giant. They came early and finished sooner than expected. They put furniture that was already in the house together and happily put felt underneath each piece. I don’t have enough words to thank the entire team!

in MALDEN, MA,

DORCHESTER, MA Move

Paul, Gerry and Jhoan were awesome. This is my 3rd or 4th time using Gentle Giant and the service is still so above average. I always recommend you to friends and family.

in DORCHESTER, MA,

WASHINGTON, DC Move

Javier and his team were great both days. Got the job done quickly and worked hard.

in WASHINGTON, DC,

BOSTON, MA Move

We are so pleased with our gentle giant crew, words cannot even express!! They went over and above and beyond the expectations! The men were kind, thoughtful, asked questions if they didn’t know something. they were AMAZING! we would use this company again, in a heartbeat! Every item was handled with care and as if it was their own!The office team was amazing as well. They kept us informed and on track! Teresa is the bomb!
Thank you!!!
Best,
James Berylson

in BOSTON, MA,

NEWTON, MA Move

I have worked with this company for my past several moves, and this team was the best I have ever worked with. The entire team was outstanding, completely responsive, very hard-working and fast, and did everything exactly right. I can’t thank them enough.

in NEWTON, MA,

NORWOOD, MA Move

The three men who helped me move where polite, produvtive and helpful. They worked well together and were careful of my belongins.

in NORWOOD, MA,

Somerville, MA Move

Tim and Ellis were phenomenal. I have requested that they come back to move me later this fall. They were very helpful in deciding what to do with difficult furniture matters here.

in Somerville, MA,

WATERTOWN, MA Move

The movers were extremely courteous and pleasant. I was nervous and their professional work helped me to relax.

in WATERTOWN, MA,

East Providence, RI Move

”As expected, Gentle Giant did not disappoint. Your team of David O’Gara, Ben, Marcus, Andrew, and Marlon were very respectful, professional, and a pleasure to work with.”

in East Providence, RI,

BOSTON, MA Move

Crew was excellent.

in BOSTON, MA,

BROOKLYN, NY Move

Great service and very reasonable price! We misunderstood the wait time but by the time the movers arrived, the move itself was quick. The two assigned movers were very friendly, professional and quick. We had some miscommunication at the new apartment building and they were very patient with us. Our move was seamless and painless. Thank you.

in BROOKLYN, NY,

BROOKLYN, NY Move

Great service and very reasonable price! We misunderstood the wait time but by the time the movers arrived, the move itself was quick. The two assigned movers were very friendly, professional and quick. We had some miscommunication at the new apartment building and they were very patient with us. Our move was seamless and painless. Thank you.

in BROOKLYN, NY,

CHARLOTTE, NC Move

Moving is like going to the dentist- something you need to do but generally it is unpleasant- however from the first phone call to GG to the last box was delivered- my experience was top notch. Could not have been happier! showed up on time- was very careful with my furniture- just everything was very smooth- will call you again

in CHARLOTTE, NC,

Warren, RI Move

Dominic, Elizabeth, and “the crew” were all professional, friendly, and efficient. Could’t Be better.

in Warren, RI,

BOSTON, MA Move

John Paul and Ellis were great! They went above and beyond in all aspects and made the moving day seamless.

in BOSTON, MA,

Seattle, WA Move

Our team was great. Polite, helpful, and incredibly efficient.

in Seattle, WA,

Falmouth, MA Move

Alex and his crew were a well choreographed group and I couldn’t have asked for anything more

in Falmouth, MA,

BOSTON, MA Move

The guys were fantastic- fast, hardworking, personable, great with my 1 year old daughter, they were an awesome credit to Gentle Giant.

in BOSTON, MA,

PROVIDENCE, RI Move

Ryan Libby was amazing, he was on top of everything that had to be done. It moved very smoothly and all of the guys worked together very well. I was extremely tired from cleaning my old place half the night that I wasn’t much help with directions. They were very nice, as well.

in PROVIDENCE, RI,

BOSTON, MA Move

Rudy is always very professional with us and our customer. He helped us crane some furniture out of a 5th floor window on Beacon Street in Boston recently. His expertise is obvious and reassuring. We have used various companies over the years to assist with our craning needs. Gentle Giant has been the most reliable, professional and upfront with their pricing. It is always easy to set up the job and the follow up emails are helpful as well. The craning jobs always go smoothly. Rudy has been helpful with details such as helping to remove a window when needed and giving clear instructions to our crew on the craning process. We will continue to use Gentle Giant for our craning needs. (We are happy to refer Gentle Giant for moving services as well when we are not able to provide them ourselves.)

in BOSTON, MA,

CAMBRIDGE, MA Move

Our move required me to sort through our belongings, some went to a short-term rental, some went to the new house which is under renovation. I was exhausted when our move date finally arrived. The crew swept in and took charge and I felt totally taken care of! They were smart, polite, energetic and were very flexible with changes on site.

in CAMBRIDGE, MA,

CRANSTON, RI Move

The team I had the day I moved was great. I already told a few people about my great experience with Gentle Giant. I want to thank the

boys for making my moving day less stressful. Thank you again guys….

in CRANSTON, RI,

CONCORD, MA Move

Your movers were very careful with all my belongings. Hardworking, polite, and everything you would want a mover to be.

in CONCORD, MA,

ACTON, MA Move

The crew was wonderful. On time, upbeat and outgoing. Very thorough and extremely hard working.

in ACTON, MA,

ROSLINDALE, MA Move

I am so glad I chose Gentle Giant and will recommend you to anyone who needs movers. Gentle Giant was prompt and reliable. All of the staff were polite and knowledgeable.

in ROSLINDALE, MA,

CRANSTON, RI Move

The team was great. All of them were cheerful and enthusiastic throughout the unloading. They actually seemed like they were having fun which helped me feel more relaxed about the whole stressful situation. They were careful with my things and tried hard to make sure everything was being placed where I wanted it to go.

in CRANSTON, RI,

CHARLOTTE, NC Move

Fantastic customer service. Extremely quick. They were basically running from our apartment to the truck. Very careful with our items. Very friendly. Excellent experience.

in CHARLOTTE, NC,

NORTH PROVIDENCE, RI Move

No improvements needed. Really, the only reason it wasn’t a 15 was that we were less than prepared because a family member was quite ill on the morning of the move, so we weren’t quite in synch. Nothing to do with the crew, who were all courteous, upbeat and completely competent!

Regarding Theresa and Bambi, they were great but I was a little tired by the end of my final pre-move check-in with Theresa because there was so much repetition. I felt like I had already spent a LONG call on the inventory. Perhaps try emailing people before the final call so they can just report any CHANGES, rather than marching thru the entire room-by-room thing a second time? When you’re two days out from a move, TIME is of the essence!

in NORTH PROVIDENCE, RI,

Seattle, WA Move

We had a lot more stuff that planned for and everyone worked really hard to still get it all moved. We really appreciated that. Unfortunately about 12 drawers and two under sinks where missed in the rush so we had a few additional trips to do.

in Seattle, WA,

PLAINVILLE, MA Move

Movers were polite and professional, great experience. We’ve used Gentle Giant for multiple moves over the years and are always happy with the experience. Thank you!

in PLAINVILLE, MA,

WELLESLEY HILLS, MA Move

THEY WERE EXTREMELY PROFESSIONAL AND ACCOMODATING!

in WELLESLEY HILLS, MA,

SEATTLE, WA Move

The movers were very respectful, polite, and quick!

in SEATTLE, WA,

BOSTON, MA Move

You guys are always great, and that’s why I’m a repeat customer and always recommend you. However, this time I’m a bit frustrated by box labeling, especially with my kitchen. Just about every box says “glass, china” or “pots” and I’m several days into unpacking and can’t find my everyday plates. More detailed descriptions of what is in the box would be helpful. E.g., there’s a difference between stemmed wine glasses and everyday drinking glasses — my Waterford is unpacked, but I can’t find a juice glass. I also finally found my cleaning supplies last night in a box labeled “boots.”

Also, some of the boxes are so overpacked I can’t move them myself.

Having said that, your teams are always first rate, professional, careful with my possessions, friendly and efficient.

in BOSTON, MA,

PHILADELPHIA, PA Move

The guys were great. The entire process was very professional and everyone I worked with was very helpful.

in PHILADELPHIA, PA,

SOMERVILLE, MA Move

One of the reasons I chose Gentle Giant is that they took care of a lot of little things like parking permits. They reserved two spots on my street (for two trucks) and on the morning of the move the first truck got there early. A rude neighbor parked in the second spot and when the guys politely asked him to move his car, he starting going off on the guys and saying that the permits were “illegal” and some other such nonsense. The guys were so nice to him – I had one finger poised to call the police and I was about to go off on the guy myself – so I deeply appreciated their calmness and grace. They see people at their worst and they make it somehow more bearable with their positive attitude. They also were concerned that they were “bothering” me with the sounds of the tape as they were packing me up – (which they weren’t since I had spent the previous 3 weeks packing and had grown immune to the sound of tape). Very considerate and polite – much appreciated by a Midwesterner like myself supplanted to the Northeast.

in SOMERVILLE, MA,

BOSTON, MA Move

The movers were fantastic! They were quick, efficient, courteous, and thoughtful, and very careful with our belongings. This was our third move since 2014 in which we used movers, and you guys have been the best!

in BOSTON, MA,

EAST GREENWICH, RI Move

in EAST GREENWICH, RI,

MILTON, NH Move

Great team and asked very good questions

in MILTON, NH,

BROOKEVILLE, MD Move

I wouldn’t change a thing

in BROOKEVILLE, MD,

BROOKEVILLE, MD Move

I wouldn’t change a thing

in BROOKEVILLE, MD,

winchester, MA Move

The movers were polite and very efficient ! Great experience!

in winchester, MA,

FRAMINGHAM, MA Move

Gentle Giant has handled two small moves for me in April and September and they just never let me down. Team arrived on time, was efficient, polite, helpful and worked hard. Done in two hours, what would have taken me days, to say nothing of not even being able to do this anymore. Thank you for always coming through no matter how big or small the job and with professionalism so far unrivaled for me.

in FRAMINGHAM, MA,

SEATTLE, WA Move

Each of the three young men assigned to my move were perfect gentlemen, well groomed, courteous, and thoughtful and considerate of my concerns. It was soon apparent to me that there would be NO cause for concern. It was the absolute best moving experience I have had in a list of at least three previous moves in my 83 yrs. of trying to “get it right”. Rachael was a kind and generous manager. It was nice to know that I could turn to her for further guidance if need be. I am so grateful. P.S. My property arrive in perfect condition.

Wonderful!!!!

in SEATTLE, WA,

CHARLOTTE, NC Move

”The moving crew was EXCELLENT! Jovan and Randy (and Bob on the front end) were very efficient but yet quite attentive to fragile items. My furniture was very heavy and was three flights of stairs up. However that did not hinder those gentlemen in any way . I cannot say enough great things about them. They are to be commended.”

in CHARLOTTE, NC,

CARNATION, WA Move

This is my 2nd move with Gentle Giants and I will hire this firm next year when I move out of state. They are all, every last crew member, both honest and reliable. Again, my treasures were protected and nothing broke. I just wish you had an unpacking and “putting away” service.

I am curious. What is the origin of your firm’s name?

in CARNATION, WA,

PLYMOUTH, MA Move

This is the third time we have moved with Gentle Giant and have never been disappointed…
the movers are always professional, experienced, efficient and polite.

in PLYMOUTH, MA,

BROOKLYN, NY Move

“Jason: I just wanted to let you know that your crew did a FABULOUS job! I will be going online to give your company the highest rating I can.”

in BROOKLYN, NY,

BROOKLYN, NY Move

“Jason: I just wanted to let you know that your crew did a FABULOUS job! I will be going online to give your company the highest rating I can.”

in BROOKLYN, NY,

Burlington, MA Move

I just want to say thank you for getting a team together on short notice to pick up an object, that became available at the last minute. This object, a settee from the Carr family who lived on Benton Road in Somerville in 1820 has remained in the family’s possession since that time. As times have changed, it was put in storage and the current owner listed it on Free-Cycle, essentially putting it on the curb for someone to pick up. For true disclosure, the Somerville Museum had been offered this settee in the Fall, but as it does not have storage that is climate controlled or large enough to accommodate the settee, it was not accepted. Anyway, Gentle Giant came to my rescue! The object is now safe in my studio until such time as it can be restored.

in Burlington, MA,

Medford, MA Move

All the movers were fantastic

in Medford, MA,

NASHUA, NH Move

Your crew was professional and courteous. They completed the move in far less time than I originally anticipated. Excellent job!

in NASHUA, NH,

MANCHESTER, NH Move

The three gentlemen who assisted with my move were courteous and helpful. As the lead, Logan made me feel at ease by advising me of their progress every step of the way. They were an awesome team. I will definitely recommend Gentle Giant when anyone I know is looking for a referral.

in MANCHESTER, NH,

CHARLOTTE, NC Move

All of the boys were professional and enthusiastic and went above and beyond what I had expected and certainly had seen in the past from other companies. I’ve recommended you before I’ve used before and I will do it again!

in CHARLOTTE, NC,

Fort Mill, SC Move

The movers were great. I got a 30 minute call ahead and they arrived on time. I appreciated that every piece of furniture was wrapped up so nothing got scratched or damaged. These 3 guys were professional in every way.

in Fort Mill, SC,

Boston, MA Move

All three movers were great – nice, efficient, accommodating – Nelu, Sergio, Damien. Highly recommend their professionalism.
Elizabeth and Dominic were helpful and reassuring. This is my first move with a company and it went terrific.

in Boston, MA,

WOONSOCKET, RI Move

Scott, kristian, and Marcos were all very friendly and helpful. They worked quickly and efficiently, and were happy to communicate the furniture moving method. Everything went smoothly and I was very happy with the move. There were no surprise fees and the total came out to around what I expected. The receptionists/sales reps were very clear throughout the process, even after the person I had originally gotten a quote from was out of office and I had to be transferred to another rep. They were able to answer all of my questions and made me feel confident that I was getting quality service.

in WOONSOCKET, RI,

Framingham, MA Move

The crew was amazing. All (4) guys worked carefully and efficiently. They exceeded expectations and made the day much less stressful.

in Framingham, MA,

SAN FRANCISCO, CA Move

The crew–Matt, Dom, and Sean–were terrific from beginning to end. They never rushed, were exceedingly careful, and managed both our anxieties and the complexities of the move with grace and skill.

The office team, though pleasant, was less confidence-inspiring. It took a little time to confirm the move and we weren’t really kept apprised of the plans. For example, the crew didn’t show up during the promised time slot and we had to call the office to find out what was going on. It’s of course understandable that schedules slip, but we wish we’d been kept updated. Still, all in all, it was the best moving experience we have ever had.

in SAN FRANCISCO, CA,

SAN FRANCISCO, CA Move

The crew–Matt, Dom, and Sean–were terrific from beginning to end. They never rushed, were exceedingly careful, and managed both our anxieties and the complexities of the move with grace and skill.

The office team, though pleasant, was less confidence-inspiring. It took a little time to confirm the move and we weren’t really kept apprised of the plans. For example, the crew didn’t show up during the promised time slot and we had to call the office to find out what was going on. It’s of course understandable that schedules slip, but we wish we’d been kept updated. Still, all in all, it was the best moving experience we have ever had.

in SAN FRANCISCO, CA,

WEST CONSHOHOCKEN, PA Move

The guys I had were very personable, professional and hard-working. If all of your guys are like this then I have no suggestions for improvement.

in WEST CONSHOHOCKEN, PA,

LITTLE COMPTON, RI Move

Dennis and the crew were exceptionally professional, friendly, and efficient.

in LITTLE COMPTON, RI,

CHARLOTTE, NC Move

The move could not have gone better. I was hesitant to hire movers because I’ve had bad experiences with movers in the past, but the two guys that helped with my move were professional, friendly, skilled, careful, and quick and I cannot thank them enough. I will definitely highly recommend Gentle Giant to anyone I know moving and will certainly use them again myself for any future moves.

in CHARLOTTE, NC,

READING, MA Move

I had the packers come the day before to finish packing (like lamps, etc.). They made a wise decision to pack up the truck for the next day’s move, since the weather was for heavy rain all day long. Then on the next day, they just had to come back for some items. They assisted me whenever needed in unpacking, like the garment boxes and found a couple of lost specialty ‘screws’ in the truck.
They did not take the head board off of the twin size bed to move it. This made it difficult to turn it around some hallway corners that ended up with some very small chips of paint on those edges, even though they were trying to be very careful.
Overall, they asked questions (as to where we might like something placed) and were very patient and respectful of our needs.

in READING, MA,

MATTHEWS, NC Move

In the middle of the move my wife got ill and had to go to the emergency room. The Gentle Giant team executed the move without my on site direction superbly. The young men who came to our home were friendly and looked like they enjoyed their jobs and each other. A terrific experience at every level.

in MATTHEWS, NC,

ANDOVER, MA Move

The crew was great. Happy to add felt floor protectors as they delivered. They were speedy and had few questions.

in ANDOVER, MA,

NASHUA, NH Move

”We could not have had a better experience with the team that handled our move. Dara, Tom, Blake, Logan, Chris and Sam were all extremely professional, focused and patient. They packed, loaded and unloaded our belongings with incredible care and not a single item was damaged in any way. The boxes they packed were expertly packed, clearly labeled and unloaded into the correct room, making the unpacking process much easier than we had anticipated. The day they packed us, I was able to work a full day out of a home office with literally no interruption, something I was extremely thankful for! They worked around our dog, who was constantly checking in on them, and took great care to make sure she didn’t sneak out of the house behind them. They arrived at exactly 8:00 AM each of the three mornings, and completed our pack and move significantly under budget. Each member of the team showed great respect for the home we were leaving and the house we moved into. The floors and walls were protected no damage to either house occurred. They worked very well together and put us completely at ease.

Carline and Carrie did an excellent job providing our quote, answering questions and coordinating the actual move. Our closing date got moved up a week earlier than expected, with less than 9 days notice. Carline was able to work with the dispatcher and book our move during a very busy time of year. Carrie checked in the Friday before everything started and made sure we were well prepared for everything.

Working with Gentle Giant was hands down the least stressful part of the entire home buying and moving process. I am so glad we had the opportunity to work with everyone involved with our move and will definitely recommend your services to anyone we know in need of moving and packing experts. Thank you!

in NASHUA, NH,

BOLTON, MA Move

”You guys were great and Nick’s team was terrific.”

in BOLTON, MA,

CAMBRIDGE, MA Move

I’ve been using you for 25-30 years. You are the best.

in CAMBRIDGE, MA,

EAST PROVIDENCE, RI Move

Very professional movers, who were also friendly, courteous and respectful.

in EAST PROVIDENCE, RI,

Bristol, RI Move

Excellent communication from all, polite-professional-confident crew provided phenomenal service!

in Bristol, RI,

PHILADELPHIA, PA Move

Timely, and professional

in PHILADELPHIA, PA,

IPSWICH, MA Move

I was shifting various items from my house into a moving container for temporary storage on-site.
The two men from GG were prompt, efficient, careful, and considerate.
I was impressed as I have been in the past.

I was also impressed by the number of signatures required to sign-off on my rather simple job. Could any of them be bundled or eliminated?

in IPSWICH, MA,

BOSTON, MA Move

The team did a great job. They were very nice, worked very quickly and efficiently and definitely exceeded my expectations!

in BOSTON, MA,

, NY Move

Very Good, Fast, Friendly people

in , NY,

, NY Move

Very Good, Fast, Friendly people

in , NY,

MELROSE, MA Move

Booking staff was professional and answered all our questions. Movers were also professional and courteous. They took the time to make it right.

in MELROSE, MA,

BROOKLYN, NY Move

Absolutely the finest crew of folks ever. Punctual, respectful of property and surroundings, careful, fast as lightning.

in BROOKLYN, NY,

BROOKLYN, NY Move

Absolutely the finest crew of folks ever. Punctual, respectful of property and surroundings, careful, fast as lightning.

in BROOKLYN, NY,

Boston, MA Move

As usual, a wonderful crew, fantastic office support. You have have got it down to a science – but it’s the wonderful people that make the difference. Forgot to add – special thanks to Rolando – helpful and energetic- kept everyone on schedule!! Great guy and an asset to GG.

in Boston, MA,

hyattsville, MD Move

Great moving team!! Will use again

in hyattsville, MD,

hyattsville, MD Move

Great moving team!! Will use again

in hyattsville, MD,

Boston, MA Move

Very professional and efficient. Really appreciated quality of service.

in Boston, MA,

newton, MA Move

Best move ever!

in newton, MA,

CAMBRIDGE, MA Move

in CAMBRIDGE, MA,

Cambridge, MA Move

I don’t like to give perfect scores, but to be honest I can’t find a single thing to criticize! They were great.

in Cambridge, MA,

Franklin, MA Move

The crew was excellent. It was a tough carry up for them.
They were very pleasant the whole time. Highly recommend these 3 guys.

in Franklin, MA,

CONCORD, MA Move

Movers were professional, yet friendly. The worked well as a team & wasted no time.

They were exceptional.

in CONCORD, MA,

BOSTON, MA Move

Totally professional crew, I always knew what was happening. Very respectful of our property.

in BOSTON, MA,

MERCER ISLAND, WA Move

Our Gentle Giant crew was courteous at all times, skilled in handling hard-to-move items; accommodating and easy to communicate with, punctual, clean cut, and efficient. I cannot say enough good things about every one of the young men that were involved with our job.

Kathleen Harnisch

in MERCER ISLAND, WA,

SEATTLE, WA Move

I could not believe how the crew worked. Teamwork and hustle! They were fantastic, Wonderful young men.

in SEATTLE, WA,

Cambridge, MA Move

Communication, professionalism, and execution were excellent throughout the entire process. I was very impressed, and very glad I decided to go with Gentle Giant.

in Cambridge, MA,

HUDSON, NH Move

”Jeff and Shane were awesome! We have absolutely zero complaints about their attitude, service and professionalism. If we ever need to move again in the future we would not hesitate to use GG!! Bravo!”

in HUDSON, NH,

NEWBURYPORT, MA Move

All was beautifully organized andexecuted One mover marked his space-filler rolls with an “X-empty” which made it especially easy to unpack without worrying about small objects

in NEWBURYPORT, MA,

KIRKLAND, WA Move

very professional

in KIRKLAND, WA,

Wilmington, MA Move

in Wilmington, MA,

WASHINGTON, DC Move

Matt and Henry did my move in DC on Saturday, 9/15/18. They were excellent. Friendly and completely professional. They arrived at my U-Haul storage facility early, made short work of unloading my three containers, and were ready to get them moved into my apartment incredibly quickly. Once at my apartment, the two quickly, efficiently, and very carefully unloaded everything from the truck to my unit with no problem. The unload time was less than 90 minutes, and the total job couldn’t have been more than 4 hours when I was thinking probably more like 6. They were chatty and affable, which is great since my wife and I are both big into conversation with everybody we run onto. We had just moved from Phoenix, driving across the country the week prior, and had just arrived in DC Friday, the night before. Henry and Matt were perfect for the job and reduced my stress level to zero. I would and will recommend Gentle Giant to anyone I know who is looking to hire a moving company. You have a customer for life (although I hope I don’t move again for a while).

in WASHINGTON, DC,

Warren, RI Move

The men were big, strong, kind, and efficient.

in Warren, RI,

HYDE PARK, MA Move

Employees were professional and courteous. They moved items very carefully and had good communication on their move and always in contact with me on what my moving needs were.

in HYDE PARK, MA,

Portsmouth, NH Move

Very positive experience with both crews and Andrea on the phone. I would strongly recommend Gentle Giant
To friends and family.

in Portsmouth, NH,

BILLERICA, MA Move

on time, pleasant, worked hard, no argument on anything, capable, careful….

in BILLERICA, MA,

Alexandria, VA Move

My moving crew was great!! I especially appreciated the oldest of the brothers. He took a leader role. He was extremely professional and still managed to be friendly and caring. I would have given question #1 a 15; however, the younger brother and crew member wasn’t feeling well. Perhaps he’ll become more experienced in time.

in Alexandria, VA,

STONEHAM, MA Move

The three guys were terrific/ Friendly, extremely careful with our items, didn’t stop moving. First Class

in STONEHAM, MA,

BERWYN, PA Move

My move was over two separate days back to back. My movers were amazing! Professional, fast, careful and all together really nice guys. Was overly satisfied with the service I received.

in BERWYN, PA,

BEDFORD, NH Move

The crew that came in did there job efficiently and never damaged anything. We will recommend you guys to anybody!!!

in BEDFORD, NH,

SEATTLE, WA Move

The team was extremely efficient! They were also very professional and pleasant at all times. They truly exceeded our expectations.

in SEATTLE, WA,

Somerville, MA Move

Rooty was exceptional: very thorough, competent, and efficient. I couldn’t have asked for better.
Very happy with the help that I got from Gentle Giant, end-to-end.

in Somerville, MA,

Newton, MA Move

We really appreciated the camaraderie and cooperation among the members of the crew. And their friendliness and real desire to help us.

in Newton, MA,

NORTH FALMOUTH, MA Move

The crew was excellent and did everything great

in NORTH FALMOUTH, MA,

CHARLOTTE, NC Move

EVERYTHING WAS GREAT

in CHARLOTTE, NC,

BETHESDA, MD Move

No suggestions. Very good experience.

in BETHESDA, MD,

BETHESDA, MD Move

No suggestions. Very good experience.

in BETHESDA, MD,

Boston, MA Move

The experience was wonderful! We’ve moved A LOT and your crew was by far the most efficient, friendly and professional. We also really liked meeting Matt for our estimate and working with our move coordinator Erin.

The only reason we didn’t give you an Extraordinary is because the parking permits were posted late and I ended up calling three times to check in on them. You charge a premium for the permits and so I was disappointed that it wasn’t as seamless as the rest of the process.

in Boston, MA,

NORWELL, MA Move

The move went very smoothly. The men were great

in NORWELL, MA,

BOSTON, MA Move

Everything went smoothly

in BOSTON, MA,

BEVERLY FARMS, MA Move

My only issue was that the times were booked 12-4pm.
The drive called at 9:30 am and asked if he could come early.
1st it was 11 then 10:30 am.
I teach at a college and it was very inconvenient to run back and forth.

Andrea in the office is extraordinary and you are lucky to have someone so welcoming and informative organize the front line.

in BEVERLY FARMS, MA,

Franklin, MA Move

Prompt
Careful
Courteous
Thoughtful – told us not to trip

in Franklin, MA,

CAMBRIDGE, MA Move

Guys were fabulous. very skilled, personable, and helpful.

in CAMBRIDGE, MA,

SALEM, MA Move

Move went very smoothly, as always.

in SALEM, MA,

LYNN, MA Move

I would highly recommend gentle giant to people looking for a first rate moving company. The packers, movers and Andrea and Dave were always available to answer all my questions and guide me through the move. Everyone that I came in to contact with went above and beyond. Exceptional service that went beyond my expectations. Kudos do all that helped along the way. Thank you!!!!

in LYNN, MA,

ANDOVER, MA Move

As usual, The crew was great and it’s always nice to have familiar faces come back

in ANDOVER, MA,

Framingham, MA Move

John and Mike were excellent.

in Framingham, MA,

Concord, MA Move

The moving time schedule was very tight. My wife was moving to a memory care center in Sudbury from Concord. It was only around one room of furniture plus clothing and
personals but it has to be accomplished within three hours. Your two movers grasped
the urgency and performed quickly and efficiently on both ends and her new apt. looked
very familier to her when she arrived. We were very pleased with the whole move but we
were not surprised as we had used Gentle Giant for two other moves in the past.
Dalton Avery

in Concord, MA,

EXETER, RI Move

Thank you. Sarunas and Dennis were very professional, friendly and hard working.

in EXETER, RI,

MANCHESTER, MA Move

I felt that each one of the people working on our move was extremely careful with our goods and they were very polite and nice. They seem to truly understand that they are dealing with peoples’ things- some of which have a lot of sentimental value. I would highly recommend GG.

in MANCHESTER, MA,

BOSTON, MA Move

Moving crew was top notch. They were friendly, pleasant to deal with, and did an excellent job moving. Would certainly use company again

in BOSTON, MA,

BROOKLYN, NY Move

Fantastic experience: the movers were very professional, polite, and helpful. This was the third company involved with this move and was by far the best.

in BROOKLYN, NY,

BROOKLYN, NY Move

Fantastic experience: the movers were very professional, polite, and helpful. This was the third company involved with this move and was by far the best.

in BROOKLYN, NY,

ACTON, MA Move

Jeff was a great team leader and representative of your company! The rest of the team was also great.

in ACTON, MA,

MEDFORD, MA Move

This crew went above and beyond to move our items into a typical North End condo. Top floor-no elevator and a VERY NARROW stairway. They troubleshot problems and came to me with possible solutions to get the job done. All this and both movers were friendly, polite and professional.
This is the reason I always come back to Gentle Giant!!

in MEDFORD, MA,

East Boston, MA Move

Wonderful team, worked late and got extra help when they didn’t have to as it was our screw up Paul and the rest were top notch

in East Boston, MA,

WAYLAND, MA Move

We have had consistently good experiences with Gentle Giant, so we were not suprised that this crew was a pleasure to work with. They were on-time, everything went smoothly, and they made absolutely sure that we were satisfied with the job.

in WAYLAND, MA,

CAMBRIDGE, MA Move

The team was great! Very respectful and asked questions when they were unsure. They made the move less stressful.

in CAMBRIDGE, MA,

BOSTON, MA Move

Movers were great. Very polite, quick, never stopped moving, and arrived at the second location before I did. The foreman Jon Powell did a great job of explaining all the costs involved. All in all a great experience.

in BOSTON, MA,

CHARLOTTE, NC Move

Crew was awesome. Above expectations. Courteous, fast and easy.

in CHARLOTTE, NC,

Baltimore, MD Move

It was probably the hottest day in August and the four guys showed up on time and ready to work. Never heard them complain about the weather, and I saw no signs of them slowing down. They were four great guys who were respectful, paid attention to details, and worked well together. We unfortunately had someone who couldn’t navigate around the truck and made the guys stop and move the truck. They took it in stride and the angry neighbor was on his way. The guys had great attitudes even when my “old” neighbors can’t drive.

in Baltimore, MD,

Baltimore, MD Move

It was probably the hottest day in August and the four guys showed up on time and ready to work. Never heard them complain about the weather, and I saw no signs of them slowing down. They were four great guys who were respectful, paid attention to details, and worked well together. We unfortunately had someone who couldn’t navigate around the truck and made the guys stop and move the truck. They took it in stride and the angry neighbor was on his way. The guys had great attitudes even when my “old” neighbors can’t drive.

in Baltimore, MD,

Somerville, MA Move

They were all very helpful, fast and professional. Nothing got broken.
What more could I ask?

in Somerville, MA,

SEATTLE, WA Move

Thank you SO much. I was in a difficult situation with a flooded house and a vendor that the insurance company sent to move us – who showed up on Friday night without a bed. Your crew came in Saturday, took on the extra work of bringing the bed over from the old house in addition to setting it up (the original bid) and also set up my daughter’s bed. They did it all efficiently and with smiles. I’ve used Gentle Giant for every one of my moves and will insist to my insurance company that you guys move us back into our house when the damage is repaired. I cannot say enough to express my gratitude for being so incredibly reliable and having such a can-do attitude. You guys are the best!

in SEATTLE, WA,

WASHINGTON, DC Move

The crew is amazing. They took care of every detail and made sure we were happy with all the services.

in WASHINGTON, DC,

Hull, MA Move

Terrific crew. They hauled butt. Great understanding of how to pack truck for best unloading. Will definitely use again I The future

in Hull, MA,

PROVIDENCE, RI Move

The crew that came out was great —- really pleasant young men who were extremely polite.
The clearly enjoyed their work —- and worked diligently and non-stop until the job was done.

I will definitely refer Gentle Giants to anyone I know who is in need of a great moving company!

in PROVIDENCE, RI,

PROVIDENCE, RI Move

The men were so professional and kind, both days. Thy made my parents feel extremely comfortable and supported. My father has Parkinson’s and one mover was seen more than once assisting my father out of a chair and down the stairs. His kindness made my mother cry!

in PROVIDENCE, RI,

WASHINGTON, DC Move

Everyone I dealt with far exceeded expectations. I hope not to move anytime soon, but I’d use & recommend Gentle Giants in a heartbeat.

in WASHINGTON, DC,

WEAVERVILLE, NC Move

Great team, Mike and Matt, worked very hard in extreme heat and humidity and got the job done!

in WEAVERVILLE, NC,

MANCHESTER, MA Move

I have not moved in 40 years, and I had never paid for packing services before. That was super!

in MANCHESTER, MA,

Capital Heights, MD Move

Great crews – for pack, for unload, and for office communication. Reliable pricing information up front. Great guidance on how to deal with long-term storage.

in Capital Heights, MD,

Capital Heights, MD Move

Great crews – for pack, for unload, and for office communication. Reliable pricing information up front. Great guidance on how to deal with long-term storage.

in Capital Heights, MD,

BROOKLYN, NY Move

The whole experience with gentle giant from the planning to the confirmation call to the actual move was smooth and easy going. Our movers were amazing–fast, friendly and efficient! I would recommend gentle giant to anyone with an upcoming move.

in BROOKLYN, NY,

BROOKLYN, NY Move

The whole experience with gentle giant from the planning to the confirmation call to the actual move was smooth and easy going. Our movers were amazing–fast, friendly and efficient! I would recommend gentle giant to anyone with an upcoming move.

in BROOKLYN, NY,

READVILLE, MA Move

They did a great job.

in READVILLE, MA,

Boston, MA Move

Every time we have used your company to move us or furniture items, the Gentle Giant team including moving staff and office staff are terrific.

in Boston, MA,

PROVIDENCE, RI Move

Some quick feedback: we were very happy with the move. Riley and Mantas in particular stood out – extremely hard working, courteous, professional, and in good spirits throughout the entire move. Riley has now moved us at least twice and he is one of the best movers we’ve had thus far.

We would absolutely go with you guys again.

in PROVIDENCE, RI,

LOWELL, MA Move

The moving team from Gentle Giant was outstanding. They were friendly and courteous and remarkably efficient. We really appreciated that you sent a sufficient number of people to get the job done smoothly. The movers went above and beyond what they strictly needed to do to make sure everything was settled properly. Please do let them know that their work was noticed and appreciated.

in LOWELL, MA,

SOMERVILLE, MA Move

prompt, curious, respectful and very careful with all of my belongings Great crew!!

in SOMERVILLE, MA,

Charlestown, MA Move

I would recommend your company from my first contact right up until the last piece of furniture was moved everything went perfectly . Exceptional customer service.

in Charlestown, MA,

BOSTON, MA Move

It was all a wonderful experience – everyone was friendly and helpful and went out of their way to make sure they got the job done right.

in BOSTON, MA,

CAMBRIDGE, MA Move

All the young men on the crew headed by Zsolt Bodis were professional, calm, handled big pieces in small spaces with care and were very nice and kind. Definitively lived up to the recommendations from my colleagues and broker. Will recommend.

in CAMBRIDGE, MA,

MILL VALLEY, CA Move

James was very flexible scheduling and rescheduling our move. Then the GG team arrived, right ono time and completed the pack and move in just one day. Great Hussle guys!!! Many thanks
I think this is our 4-5 move with GG, perhaps we should just attach permanent moving stickers to all our stuff???

Thanks
Jeff

in MILL VALLEY, CA,

MILL VALLEY, CA Move

James was very flexible scheduling and rescheduling our move. Then the GG team arrived, right ono time and completed the pack and move in just one day. Great Hussle guys!!! Many thanks
I think this is our 4-5 move with GG, perhaps we should just attach permanent moving stickers to all our stuff???

Thanks
Jeff

in MILL VALLEY, CA,

DOVER, NH Move

I have used Gentle Giant twice and can’t think of anything to improve on from the first phone call to the actual move.

in DOVER, NH,

NEWTON UPPER FALLS, MA Move

I want the best when it comes to schlepping my wife’s belongings about New England (all I own is a piano, a giraffe statue, three suitcases of clothes and 5 boxes of music books) and Gentle Giant is it. As for Question 6, my hours suck and I would not be reliable as a reference based on that. I have spoken well of you to the members of my family who are leaving the South, however.

in NEWTON UPPER FALLS, MA,

Winchester, MA Move

We thought the crew was excellent. In addition to being courteous and nice they were also very helpful.

in Winchester, MA,

BEVERLY, MA Move

The movers were so polite. They did there job quietly and always asked if not sure where things were going. Couldn’t be more pleased with all 4 of them. Best move ever. Will reccommend your company if there looking for movers. Thanks again bill & mary macdonald

in BEVERLY, MA,

QUINCY, MA Move

Larry –

Exceptional staff that looked at past business with your company to prioritize my current request(s) for scheduling / service.

Have used GG many times and will continue to do so if/as moving needs arise.

Handled a multi day (3) and various venue (4) move as well as constraints to Boston location elevator times.

Exceptionally handled from office staff to crew chief(s) and all team members.

Hardworking, knowledgeable, personable and polite.

Enjoyed working with the crew(s) over 3 days and 4 locations.

Love Gentle Giant, but hope this is our last move for a while!!

Always stressful, but GG helps reduce that stress in every way!

Will always come back to GG.

Great job creating an outstanding company.

The service length of some of your crew is a testament to your outstanding organization.

Thanks again to all.

Steve

in QUINCY, MA,

Readville, MA Move

Everyone I dealt with from the sales guy, to the one who helped me prepare for the move, to the person who called the day before the move to the movers themselves was professional, courteous and a pleasure to work with.

in Readville, MA,

Brighton, MA Move

I really have no problems to report at all. super friendly and efficient. Huge, huge props to Move coordinator Whitney Miller. I had a variety of issues with my schedule that she worked around without a hitch, and helped me every step of the way. Compliments to my movers Gytautas and Alin as well. They barely took any time at all to get everything into my apartment.

My only quarrel would be with the cost, seeing as I’m not in the most ideal financial circumstances, but it’s reasonable when compared to quotes I got from other services.

in Brighton, MA,

Somerville, MA Move

My movers were fantastic! They arrived early, were extremely polite and professional, and eagerly completed every task inculding ones I added on that day. Moving can be very stressful and having such wonderful movers helping me made the experience seamless and even enjoyable! Thank you Gentle Giant!

in Somerville, MA,

LYNNFIELD, MA Move

The men were very courteous and professional. They worked quickly and carefully. It’s great to be able to count on your company to do a great job during the stress of moving! As before I will recommend you most highly to my friends and relatives.

in LYNNFIELD, MA,

PHILADELPHIA, PA Move

They did a nice job. Worked hard and moved fast.

in PHILADELPHIA, PA,

BOSTON, MA Move

in BOSTON, MA,

BOSTON, MA Move

All great!!!!!!

in BOSTON, MA,

BROOKLYN, NY Move

Absolutely the very best in the industry. They are our “go to” team every year for an exhausting move from one location to another, and back again!

in BROOKLYN, NY,

BROOKLYN, NY Move

Absolutely the very best in the industry. They are our “go to” team every year for an exhausting move from one location to another, and back again!

in BROOKLYN, NY,

WASHINGTON, DC Move

Wonderful move! Both times I have used your company the movers have been professional, fast, and reliable.

in WASHINGTON, DC,

LINCOLN, MA Move

This is my second time using Gentle Giant and I am every bit as enthusiastic about them as I ever was. The crew was efficient, pleasant, and fantastic in every respect. It was a complicated 3-way move and the people at both of the second two sites already said they are planning to hire GG for their next move.

in LINCOLN, MA,

BOSTON, MA Move

Very friendly and professional sales representative who came to my home. Very realistic estimate for time and cost. The team was polite, professional, and friendly. They wrapped everything perfectly, not one dish was broken or wall marked or dinged. I am already recommending Gentle Giant to friends.

in BOSTON, MA,

BOSTON, MA Move

Pick-up crew was amazing! They did a fantastic job. For the pick up crew – it was a 2 man crew but Cormac Braken was doing most of the work, he was great.

The Office team was excellent and worked with us on various changes we had to make. They were extremely flexible, patient and courteous. Special thanks to Teresa Camara. This is our second year using Gentle Giant for a college student move.

in BOSTON, MA,

Boston, MA Move

It was actually a pleasure to work with the moving crew! I say that with a tone of surprise because it was a very stressful couple of days and I didn’t expect to enjoy the company of the movers. Such good guys! Not just super hard workers, but super smart, nice, respectful and friendly workers as well.

I live in MN but I’ll tell any other moving moms I know about Gentle Giant. And if my son ever moves again there’s no doubt who I’ll call.

in Boston, MA,

CARVER, MA Move

Both office staff (Bambi) and two movers were professional in their manner. Bambi made sure to explain everything to me. She let me know that we needed to obtain a parking permit and was willing to get it for us, if we couldn’t.

The movers took great care with furniture and personal items, wrapping everything in blankets. When carrying items out of my mother in law’s house they made sure not to bump into doorways, etc. They worked quickly but with care.
I would definitely use Gentle Giant again in any future moves. Also, I would recommend them to family and friends.

in CARVER, MA,

SOMERVILLE, MA Move

The movers were awesome, they did a great job, they were funny and they made moving less stressful- all you can ask for on the biggest moving day in Boston! 🙂

in SOMERVILLE, MA,

PLYMOUTH, MA Move

Have done several moves with Gentle Giant and have always had an excellent experience. I have recommended your company to friends.

in PLYMOUTH, MA,

Somerville, MA Move

There was a lot of uncertainty in my mind about the process, but once the move started, it was a breeze. Anything more you can do to assuage customers about moving stress would be delightful.

in Somerville, MA,

CAMBRIDGE, MA Move

The packing crew was truly exceptional — talented at what they do, experienced and very sensitive to the whole experience of moving. The moving crew (younger, less experienced), were excellent, but not as mature in the sense of ability to communicate well. Really not a big criticism at all, just a notable difference in the two groups. Having met the packers first, I expected the same sensitivity in the movers. 😉

in CAMBRIDGE, MA,

CHARLOTTE, NC Move

Chris and Mitchell were the emboidement or professionalism.

in CHARLOTTE, NC,

BRIGHTON, MA Move

My experience with Gentle Giant was fantastic. Paul W. and Jordan H. were both extremely professional, prompt, and flexible — especially considering that they were helping me move on the busiest moving day in Boston all year. Both of them had great attitudes, and the move went quickly and smoothly. I am highly satisfied with my experience and have nothing but good things to say! Thanks for a great move!

in BRIGHTON, MA,

Brookline, MA Move

Would have preferred a tighter window for arrival. Not the crew’s doing or responsibility. They did place a jam in the freight elevator which caused the elevator to malfunction. Have not heard anything from building management regarding whether there was damage and, if so, was it of a permanent nature requiring repair or did it resolve itself. / Other than that the good reputation that the company has which led me to call you remains intact. Would be hard pressed to find a better company or crew. Definitely use them/ GG again.

in Brookline, MA,

CAMBRIDGE, MA Move

I did my move over 2 days (8/31 & 9/1). I was worried about the dates as they are the busiest of the year, but Gentle Giant made that transition go so smoothly. I’ll also say I was initially bummed on Sat when Paul Florea and Tom O’Gorman were not my crew for the 2nd day of my move. They had done an outstanding job on Friday morning. They were punctual, worked quickly and efficiently while maintaining the integrity of what I needed to move, and were simply friendly. I had hoped to get them again so my 2nd day would go smoothly. However Monique Gallant and Ben Tolson who arrived on Sat, were equally fantastic. All four individuals deserve praise for their hard work. I’m exceedingly happy with my decision to use Gentle Giant for my move, and will certainly do so again in the future.

in CAMBRIDGE, MA,

HINGHAM, MA Move

The three guys that helped were very professional, efficient and kind individuals. I was very stressed and they made the moving process easy. I am very appreciative of them working so quickly in the heat.

in HINGHAM, MA,

LOWELL, MA Move

I found the crews to be very friendly, courteous, and professional in the way they performed their jobs. They arrived for the move and delivery in the time frame specified.

in LOWELL, MA,

HARWICH, MA Move

”Dennis and Richard were wonderful with my parents (at pick up) and with us (at drop off). Thank you!

in HARWICH, MA,

BROOKLYN, NY Move

It was fast! And on time.

in BROOKLYN, NY,

BROOKLYN, NY Move

It was fast! And on time.

in BROOKLYN, NY,

CHARLOTTE, NC Move

We were really pleased at the speed with which the crew moved. The way all of our furniture was wrapped and protected and the small things like how our sidewalk and driveway were protected from scratches.

in CHARLOTTE, NC,

BOSTON, MA Move

You guys did a great job. Showed up on time to pick up, and even were able to arrive at the drop off a few hours early because our schedule had changed. Absolutely would recommend you for any moves.

in BOSTON, MA,

BOSTON, MA Move

”The crew was incredibly friendly, worked quickly but carefully, and listened to worries about packing certain objects or about the moves generally. They were very polite when asking if they might use a bathroom or about what I wanted to do with certain items. They were professional and pleasant and I would absolutely use the company again because of them.”

in BOSTON, MA,

BOSTON, MA Move

Our movers were excellent. Hardworking, nice and efficient

in BOSTON, MA,

CRANSTON, RI Move

Your team at Gentle Giant consistently delivers top quality service from the moment the team introduces themselves and shakes hands to the final walkthru at the delivery location. I’ve used Gentle Giant a number of times and this move was no different. A few highlights – 1) the move out was complex with a number of items hauled out a 2nd fl window – all done great! 2) The team knew my furniture and the plan I had for it better than me – once we got to the delivery location they were on it 3) These guys like each other and had a fun time together on a grueling hot and long day – it’s nice to be around that type of comradery.

in CRANSTON, RI,

Brighton, MA Move

The company was flexible with accommodating a last-minute change to the move timing, from a scheduled morning drop-off to later during the day, based on information I received just a few days before the scheduled move.

The movers were friendly and easy to work with, and took care of all loading/unloading, were careful with my belongings, and worked around a few different complications that happened during the move with parking and drop-off timing.

I could not have had a better experience with the company and the movers.

in Brighton, MA,

South BOSTON, MA Move

Matt, JP, Jack and Pedro were awesome! The were very efficient and a pleasure to work with.

in South BOSTON, MA,

PROVIDENCE, RI Move

The 3 young men that handled our move were EXCEPTIONAL!!!!!! We could not be happier with Gentle Giant!! THANK YOU!

in PROVIDENCE, RI,

BELMONT, NC Move

I really can’t say enough wonderful things about Gentle Giant. The guys were exceptionally professional, courteous, careful, and genuinely nice. They handled my furnishings and my homes with respect and truly cared about every single detail, down to centering each piece where I asked!! I cant imagine every recommending or using another company in future.

in BELMONT, NC,

SOMERVILLE, MA Move

All around, great customer service. Everything was organized and efficient. The coordinator was easy to reach and deal with, and the packers and movers were amazing. The job was finished much earlier than anticipated.

in SOMERVILLE, MA,

BOSTON, MA Move

Both crews were very friendly, polite, and diligent. We had a difficult couch to move and they never gave up, kept trying to find solutions.

in BOSTON, MA,

SOMERVILLE, MA Move

I only wish that someone had called me when the truck would be arriving to drop off the boxes (as they did on the pick up day and which I was told would happen). Although it was in the time frame given (10-4), the truck just showed up without warning- luckily we had created a space to put the boxes!

in SOMERVILLE, MA,

SAN FRANCISCO, CA Move

The workers were so friendly, careful, and efficient. We are so thrilled with their service. They were literally running to unload the truck!

in SAN FRANCISCO, CA,

Capitol Heights, MD Move

Gentle Giant helped us pack and move into a temporary apartment during our home renovation, stored our extra furniture for 6 months, and just moved everything back in to our completed home. Every employee we encountered had a friendly, professional, can-do attitude, even when faced with heavy items, narrow doors, crowded loading docks, and multiple trucks going to and from multiple destinations.
Kieffer and Dominique effectively coordinated all the advance details; Javier helped us finish packing (and did a better, faster job than I ever could); Elmer was a great crew chief; and the entire crew did a fantastic job.
I’ve already recommended Gentle Giant to several friends and family. I hope I don’t have to move again any time soon, but Gentle Giant will be my first call if I do.

in Capitol Heights, MD,

NEW YORK, NY Move

Overall, it was a good experience. The team assigned to me seemed capable. The gent in chart (apologies forgot his name) was friendly, smart and had a great attitude. He showed great care in packing my tv and I was greatful for that. I would gladly recommend the service to my friends.

in NEW YORK, NY,

Baltimore, MD Move

This is my second time using Gentle Giants and I’ll never use anyone else. The movers are happy, helpful, and a pleasure to work with. The customer service is exceptional.

in Baltimore, MD,

San Francisco, CA Move

Good communication, professional

in San Francisco, CA,

BOSTON, MA Move

good work ethic, personable, didn’t break anything, got between places on time…well done…thanks

in BOSTON, MA,

ALLSTON, MA Move

The team was extremely professional, efficient and courteous. I have used Gentle Giants before, and would again after this experience.

in ALLSTON, MA,

Warwick, RI Move

”Such polite men. Well mannered and respectful.”

in Warwick, RI,

WALTHAM, MA Move

This is the 3rd time I have use Gentle Giant for a move. Would love a loyalty discount for my next move 🙂

My crew was great, as I expected. They were very polite and efficient. They were also confident with what they were doing which really goes a long way to helping the moved party relax in the midst of all the assorted moving chaos.

in WALTHAM, MA,

Bedford, MA Move

I just wanted to say that our team of John, Dillon and James were a pleasure to work with. The moving process is stressful and having pleasant and polite people to help in the process made it easier.

in Bedford, MA,

WILMINGTON, MA Move

Just great work all around!

in WILMINGTON, MA,

MARLBOROUGH, MA Move

This is the second time I used Gentle Giant. The movers were professional, friendly and extremely helpful. I will definitely use Gentle Giant again on my next move.

in MARLBOROUGH, MA,

PORTSMOUTH, NH Move

The guys were absolutely great. Super friendly and professional – exactly what we needed in the middle of a stressful situation. I instantly felt comfortable with, I think Logan was the older guy? and his partner, who’s name I don’t remember. I trusted them to safely move our stuff. I also could tell they knew what they were doing, and were being careful not to do any damage, especially to the place we were moving out of. I couldn’t have been happier with these guys – and plan to use Gentle Giant (and request Logan) when we finally move into a house, hopefully soon!

in PORTSMOUTH, NH,