At Gentle Giant we are always looking to grow and improve our services. To do this we solicit feedback from every one of our customers. We ask them to rate to rate us on a scale of 1-15, and provide any additional comments.
- 1-4: unsatisfactory
- 5-8: good
- 9-12: very good
- 13-15: excellent
Below you can browse that feedback – both good and bad. At Gentle Giant we employ full time customer service employees to address any issue(s) that may arise and encourage every customer to contact us if they have any post move issues. We are committed to delivering on our 100% crew guarantee
and resolving any mistakes we may have made during the course of a move.