Customer Reviews from PA
Rating: 4.8 - 2177 testimonials.
Gentle Giant Moving Company is an award-winning Philadelphia moving company with highly trained, caring and professional movers who serve the entire Metro Area of Philadelphia, including Rittenhouse Square, Washington Square, Manayunk, Germantown, University City, Chestnut Hill, Lower Merion, The Main Line, and many other towns.
Gentle Giant’s Philadelphia movers are adept at navigating many situations, from the narrow streets Downtown to the tight stairways of row houses throughout the city. From our centrally located moving company we perform all types of moves, from the smallest apartment to the largest homes, and everything in between.
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Slavin and George were exceptional at communication, team management, and customer service. The movers were all incredibly polite, efficient, and careful. We will be recommending the Philly crew to all of our friends.
Easy, friendly people.
They were very gentle when moving large furniture, and efficiently helped me move many boxes from one apartment to my new one!
The team that assisted us on both pack and move days could not have been a nicer or more professional group. Ian, the job foreman, was very engaging and he clearly knows his trade.
Our only negative/constructive comment is that we were sold on the experience that each of the GG employees brought to each job. At the outset as we were choosing a vendor, I shared with Matthew that in the past we had some really (really) bad moving experiences. So on our pack day, and on our move day, we were surprised to meet very polite and professional young men that were with GG for the summer. I am sure they have training, but there is something to be said for experience. That lack of experience was evident in the packing of our bedroom/clothes. Items like shoes, belts, hats were just thrown into boxes versus being layered, separated with paper or even dropped into plastic before going into the cardboard box. (there was no problem with hanging clothes in wardrobe boxes) It was just a bit disappointing to see thousands of $ of shoes strewn in a box and hats and belts and whatever else jumbled together.
All of that said, we had a great overall experience with GG and will certainly recommend your firm to our friends. We were just a bit surprised to not have a full team of experienced packers/movers particularly after the concerns we shared at the outset.
We’ve moved 15 times, including 3 with Gentle Giant. Sloven and Stephen were the 2 best movers that we’ve ever had. Sloven, in particular, was the lead and he was fantastic.
They made everything so easy, and the move went so smoothly! The guys were friendly, cheerful (even in the summer heat!), and considerate of my needs and all of my belongings.
Individual movers were fabulous
Your team was the best. We had several unexpected issues both packing and unpacking. Your team treated all like it was just another day on the job.
Everything arrived on perfect condition
I truly felt I had selected the best
The team was knowledgeable, hard working and considerate! They made the move much easier than I anticipated.
I just moved yesterday, and I would make a joke here about “my arms sure are tired!” but I didn’t lift a thing! I had an unbelievable experience with your team yesterday. They took what could have been a stressful, unpleasant situation and made it stress-free and easy peasy! Honestly, I can’t say enough nice things about them.
The were lovely, the four of them; hard working on a hot, sticky day not once did I hear a grumble or cross word. Slaven was the de-facto leader, and he let me know everything that was happening and confirmed with me on each move. I absolutely trusted each of them with my stuff; it was almost like they had respect for me and my belongings! And while I call out Slaven, I interacted with each man during the course of the move, and each was as polite and engaging as the first!
I don’t want to move again any time soon, but if I do, I will be using Gentle Giant Movers. I will recommend you to anyone who will listen. And I will always be grateful for a totally unexpected experience.
Thank you and thanks to George, Ian, Jeremy, and Slaven. They were a dynamite crew!!
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