When hiring a mover, most conventional wisdom dictates that you get multiple quotes and pick one in the middle of the price range. If you get a quote from Gentle Giant, chances are it’s going to be on the more expensive end of that range.
We do not consider ourselves a “luxury” brand and we never price gouge, but we have built our business on a foundation of honesty, integrity, and fair market practices. We tend to affirm the old adage “you get what you pay for.”
Approximately 92% of our moves come in at or under the original estimate. We pride ourselves on the accuracy and transparency of the estimates we provide. Our move consultants take the time up-front to understand the complete scope of every customer’s move and provide an estimate that accounts for every step of the process. Additionally, none of our employees are paid commission for sales, so you can trust that we represent our product honestly.
Every Giant that shows up to your home is a full-time, background-checked, experienced, and highly trained employee of the company. The average tenure of a Gentle Giant moving crew is 5+ years. We treat our employees well with the expectation that they will pay it forward to our valued customers.
We hire athletes. Gentle Giant was founded by college rowers, and current and former student athletes of all stripes continue to make up the bulk of our talent pool. Moving is hard, and all of our new hires complete a full-tour (37 sections) of Harvard Stadium with our CEO Larry O’Toole on Monday mornings.
We pay our employees a competitive wage so that they can enjoy the rewards of raising a family, or owning a home of their own. Our employees also enjoy full healthcare benefits, 401K retirement plan matches and profit sharing.
Gentle Giant manages a charitable foundation, which is committed to giving back to our communities in support of homelessness relief, youth athletics and leadership programs.
In 35+ years of business, we have learned to never take our reputation for granted. It is our customers’ word of mouth and repeat business that has continually contributed to our success.
Our commitment to the environment:
In a high-waste industry, we work hard to lead the way as a green Moving Company. We conduct environmental initiatives that include reducing waste, reusing materials whenever possible, and recycling.
We have been a locally-owned business for over 35 years, and we plan to be around for at least 35 more. Our sustainability can be largely attributed to the above list, and we are committed to continuing responsible business management and practices within the communities we operate.
We guarantee it:
Gentle Giant promises to deliver exceptional service to every customer, guaranteed. Contact us at any time if you believe we have performed otherwise. We are proud to offer a money-back guarantee for every member of your moving crew.