Let’s face it – moving hundreds or even thousands of miles away is tough. Not only is it something most people don’t do often, but there are some extra challenges. You might be starting a new job with a start date that isn’t flexible, your kids will be starting a new school, you have to book flights and if you have pets – well, you get the point.
We have heard tons of horror stories about the long distance moving industry, so we asked ourselves, “How can Gentle Giant be a different long distance moving company, given that people choose us specifically for crews that deliver consistent results?”
There was one perfect solution for us: Maintain complete control over the process without outsourcing non-Gentle Giant personnel.
In other words, we chose to be fully independent, not part of the big “van line” networks. This way, a lone driver doesn’t have to scrounge around for random labor at the destination. Our drivers are Master Crew Chiefs working in small teams, allowing us to provide our usual attention to detail and flair for a job well done. That’s a great feeling, hiring only one company regularly awarded for their quality control and integrity.
A big highlight for our interstate team is calling people with their exact pickup and delivery dates in advance, which is almost unheard of in the industry. Our relationships with long distance moving customers last much longer than local moves, too. Sometimes move-related logistics can go on for months, with storage and other complex interstate elements.
So, what keeps our team going? Many say it’s the customer’s sense of relief heard from the very first call. Every day, they hear stress melting away as they review what our customers can confidently expect of Gentle Giant.
Sure, there are some pretty complicated logistics, but before the move even happens, people share how happy they are using Gentle Giant. We’re making the process easy so they have that “one less thing” to worry about amidst everything else on their plate.
At Gentle Giant, we like to think that helping to ease the stress moving is just a small part of making the world function a little better every day.