Settling In: Utilities, Internet, and Essential Services in Philadelphia

Settling In: Utilities, Internet, and Essential Services in Philadelphia

Picture this: You’ve just moved into your dream apartment in Rittenhouse Square. Your movers have packed up their truck and left. Work starts at 9:00 a.m. tomorrow morning, and you need to shower. But when you go to turn on the shower, there’s no hot water. You WhatsApp your sister, but the internet isn’t working. You open the freezer, but it feels…warm. Uh oh, this isn’t good.

Moving is not easy and requires a lot of planning and preparation. It can be easy to let one or two things slide during the process. So, in an effort to help you prepare for your Philadelphia move, we created the ultimate moving preparation guide.

Moving in Philadelphia: Utilities

Although it may seem obvious, ensuring your new home has all the necessary utilities and fully functions on move-in day is key.

We recommend contacting your service provider to ensure utilities like gas, heat, electricity, and water are turned on approximately two days before you move in. If you’re moving soon, stop right now, open your calendar, and set a reminder for yourself.

Electricity and Gas in Philadelphia

Let’s dive into the essential information about electricity and gas utilities in Philadelphia:

Philadelphia Electric Company (PECO) is Philadelphia’s largest electric and natural gas utility. It provides energy solutions to approximately 1.6 million electric and over 500,000 natural gas customers in southeastern Pennsylvania.

To set up a PECO account, visit its website or call its customer service line at 1-800-494-4000. Representatives are available from 7 a.m. to 7 p.m., Monday through Friday. You’ll need identification and proof of address to set up an account.

Pro Tip: Consider using LED bulbs and programmable thermostats for energy efficiency.

Pro Tip: Experience shorter wait times by contacting PECO customer service between 11 a.m. and 4 p.m. Tuesday through Friday.

Philadelphia Gas Works (PGW) is the nation’s largest municipally owned gas utility, serving Philly residents since 1836. To create your PGW account, contact its customer service at 215-235-1000 or visit its website. Keep your identification and proof of address handy when contacting a representative.

Water and Sewer in Philadelphia

The Philadelphia Water Department (PWD) oversees our water and sewer services. Setting up your water service is easy—just head to the PWD website or call their customer service. Your bill includes water, wastewater, and storm water charges, so it’s good to know what you’re paying for.

To save on water, fix leaks quickly, use low-flow fixtures, and try rain barrels for your garden. Every drop counts!

Trash and Recycling in Philadelphia

Philadelphia has a handy trash and recycling collection service. You can find your schedule on the city’s website by entering your address. You can use the Bulk Item Collection Program for large items—just schedule a pickup in advance.

Recycling is simple: separate your paper, cardboard, glass, and plastics from regular trash and make sure they’re clean and dry. By following these tips, you’re helping keep the city of Philly green and clean!

Moving in Philadelphia: Internet and Cable Services

When moving to Philadelphia, securing reliable internet and cable services is essential. Major providers in the city include Comcast Xfinity, Verizon Fios, and RCN. Setting up these services can be straightforward with the right guidance. This overview covers everything from choosing the best provider to tips for a smooth setup, ensuring you stay connected in your new home.

Major Internet and Cable Service Providers in Philadelphia

Philadelphia residents have several internet and cable service options, with Comcast Xfinity, Verizon Fios, and RCN being the primary providers. Among these, Comcast Xfinity and Verizon Fios stand out.

Comcast Xfinity offers extensive coverage and competitive speeds, while Verizon Fios is renowned for its reliable fiber-optic network and excellent customer service. Both providers deliver robust and fast connections, making them the top choices for most households.

Setting Up Internet and Cable Service in Philadelphia

Setting up internet and cable in Philadelphia is a breeze if you know what to consider. Start by determining the speed you need and if you want to bundle services. Most providers offer packages that combine internet, cable, and phone services, often at a discounted rate.

Be sure to read the fine print on contracts, and don’t hesitate to ask about installation fees or promotional rates. With some planning, you’ll be streaming and surfing in no time!

Moving in Philadelphia: Essential Services

Relocating to Philadelphia involves understanding the city’s essential services, which include healthcare, public transportation, and education. Philadelphia offers a range of healthcare facilities, an extensive public transit system, and diverse educational opportunities.

This guide provides an overview to help you navigate these critical services as you settle into your new home in the City of Brotherly Love.

Healthcare Options in Philadelphia

Finding healthcare in Philadelphia is straightforward, and numerous options are available. Start by choosing a primary care physician through major hospitals like Penn Medicine and Jefferson Health. Explore Pennsylvania’s health marketplace for insurance or apply for Medicaid if eligible.

Utilize local clinics for routine care and emergencies to ensure you and your family stay healthy.

Education in Philadelphia

Philadelphia offers diverse educational options. The School District of Philadelphia provides public schooling from K-12, while numerous private and charter schools offer alternative choices.

The city boasts renowned institutions such as the University of Pennsylvania and Temple University for higher education, providing a rich academic environment for students of all ages.

Public Transportation in Philadelphia

Philadelphia’s public transportation is managed by SEPTA, which operates buses, trolleys, and trains throughout the city. Visit any major SEPTA station or kiosk to get your Key card and register your card on the SEPTA website for balance protection and easier reloading.


  • Buses and Trolleys: $2.50 per ride (discounted with a Key card).
  • Trains: Fares vary by zone, starting at $4.00 for local rides.
  • Day Passes: Unlimited rides on buses, trolleys, and trains for $13.00.

For more information, visit the SEPTA website or download their mobile app. These resources provide detailed schedules, fare information, and updates to ensure a smooth commuting experience in Philadelphia.

Moving in Philadelphia Made Easy

Moving to Philadelphia can be a seamless experience with the right preparation. Forget skipping your nightly shower, relying on dodgy mobile data, or getting lost on the commute to work. Setting up utilities, internet, and essential services before moving day ensures your new home is comfortable, connected, and ready for your arrival. 

Need help with your local or long-distance Philadelphia move? Hire Metro Philly’s Best Moving Company, Gentle Giant, for the job! Check out our moving checklist for further information on how to prepare and use our free move estimate tool to determine the cost of your relocation.