Gentle Giant strives to hire only the best and brightest. Even as our ranks have grown from two employees to over 500 in the busy season, we prioritize quality above all. The foundation of Gentle Giant is our people: the staff who are in our customers’ homes every day, helping them through the challenges of a life transition.
Hiring well-educated, driven, athletic individuals means many of our employees pass through the doors of Gentle Giant on their way towards other careers. Some Giants join us every summer to stay fit for their collegiate sports, while others work part-time while launching a business or pursuing a passion project. Others still return to us after a few years working in an office to support themselves through graduate school. Whatever the circumstance, they all carry the same thread of enthusiasm, dedication, and athleticism.
The flexible and open work environment at Gentle Giant allows us to attract and keep the best possible staff. However, not everyone will choose to become a mover for life. We recognize Gentle Giant may be a stepping stone for many of our exceptional employees, so we hope to help each one make the most of their time working for us.
The Gentle Giant training department has always been focused on providing employees with ongoing training to prepare them for navigating challenging situations which arise daily. From de-escalating a customer conflict, to giving and receiving feedback, employees are trained throughout their time at Gentle Giant in soft skills which prove valuable well beyond their time as a mover.
Focusing on employee development, the HR team launched a resume review and interview preparation program for staff hoping to use their operations experience in search of their next career step. The experience gained helping customers through a stressful day is invaluable in every walk of life, but it can be challenging to translate the skills gained as a mover to a more traditional work environment. With a strong history of hiring from within, sometimes the next career step means transitioning into a Gentle Giant office position. These workshops also addressed how internal candidates can angle themselves to grow within the company rather than seeking employment elsewhere.
Movers are more than just people who pick things up and put things down; they are the ultimate customer service representatives in an extremely stressful environment. The resume and interview workshops strive to empower our employees to talk about this experience thoroughly and clearly in a professional interview. Working as mover is a great workout, but it also teaches attention to detail, composure under stress, teamwork, ability to prioritize tasks, clear and concise communication, conflict resolution, empathy, and outside-the-box thinking.
This month, the HR team met with 50 seasonal employees to talk about their resumes, offer suggestions, and discuss how to best discuss their time at Gentle Giant with potential future employers. Movers gain important hands-on experience helping customers through a stressful life event, and these workshops are intended to help our employees learn how to share those new skills with others.
Thinking about your next career move and hope to gain valuable hands-on experience in a non-traditional work environment? Check out the Gentle Giant moving careers page and let us help you!