Customer Reviews from MA
Rating: 4.8 - 2177 testimonials.
We are your hometown Boston Movers, and when it comes to the perfect, stress-free move, we really do hit it out of the park.
Gentle Giant is Boston born and bred. From the narrow streets of Beacon Hill and the North End, to the estates of Wellesley and Wayland, we know Boston. We’re proud to serve all eastern Massachusetts communities such as Newton, Acton, Beverly, and Southborough—and many, many more. We even know how to pronounce them.
Founded in 1980 by owner Larry O’Toole, Boston has been the national headquarters for Gentle Giant Moving Company for nearly 40 years. We have been recognized as one of Boston’s best moving companies for nine years in a row by Boston Magazine. Over the years, we have also been recognized by many other publications as a great place to work and a leader in the moving and storage industry.
Bambi was so friendly and accommodating. The young men you sent were extremely polite and worked very hard.
It was exceedingly hot, but they never complained.
The guys were great, timely, hard working, and thoughtful.
I can’t enough good things about my entire experience with Gentle Giant, from my initial call to packing my house yesterday. It’s clear there’s an institutional focus on customer service and performance. Tom, Tyler and Rob were great. I still don’t know how they managed to pack my Pod. It’s as much of an art as it is sheer hard work. All nice folks on top of it all.
I will be in touch as soon as I know when I’m moving in to my new place.
Professional crew. Deliberate. Careful with fragile items. Good work all around.
I just wanted to send a quick note of thanks and let you know our crew was fantastic- everything went much faster than we anticipated, and we appreciate how hard they worked to get things done in such a timely fashion. I also appreciate Bambi’s work on getting the move scheduled- I felt like I had nothing to worry about (and I worry a lot). Thanks again!
I had a great experience with Gentle Giant. I would definitely recommend your company to others.
Robert, Theo, and Michael were incredible. I could never have asked for a better team of movers. I was so nervous about the move and they put my mind at ease, especially Robert. When they first arrived, we were waiting for 2 cars to be moved. They stayed busy prepping the big furniture items that needed to be moved and assured me everything was going to be fine and it was. The cars got moved and Robert was able to park the truck expertly where the cars were. I was also anxious about the furniture going down the 3 sets of windy stairs but the team made it happen. Robert knew the exact physics needed so that the furniture didn’t get stuck. The team also hoisted the box spring off the balcony without any issues. I was thoroughly impressed by the moving team from start to finish and I have already recommended Gentle Giant to my roommate.
This was a very complicated move that implied for the truck to make 5 different stops to distribuite part of the furniture of a big house I owned. Erin Gilcoine was more than extraordinary at helping me review countless of times the content of the vaults and the distribution. We had several telephone conversations to organize what was going to my new home, new storage in Brookline, my son’s home, my office, and a friend’s house. She was on top of every detail and, even though she was on vacation for the actual day of the move, everything was ready with her notes and instrucciones. Every thing was smooth. During the moving day I realized I had made some mistakes, or changed my mind about the destination of some piece of furniture. The actual movers accomodated to the changes and were incredibly patient with the organization of such a big operation.
The movers arrived in good time; were very efficient and professional; they were kind; polite, careful. They listened and were overall very helpful.
Michael and Ed were outstanding. Polite, professional and careful.
Have you moved with Gentle Giant? Let us know how we did by leaving a review