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We’re your hometown Boston Movers, and when it comes to the perfect, stress-free move, we really do hit it out of the park.
Gentle Giant is Boston born and bred. From the narrow streets of Beacon Hill and the North End to the estates of Wellesley and Wayland, we know Boston. We’re proud to serve all Eastern Massachusetts communities like Newton, Acton, Beverly, and Southborough—and many, many more. (We even know how to pronounce them.)
Founded in 1980 by owner, Larry O’Toole, Boston has been the national headquarters for Gentle Giant Moving Company for more than 35 years. We have been recognized as one of Boston’s best moving companies for 9 years in a row by Boston Magazine. Over the years we have also been recognized by many other publications as a great place to work and a leader in the moving and storage industry.
We were so pleased with the professionalism and ability of the Gentle Giant crew to both pre-pack and move our belongings. Each crew member was friendly, courteous, approachable and hard-working. A.Z., the foreman of our moving day, did an amazing job directing the others in the crew, and it was clear he was respected by the others in exchange. He was also adept at delegating responsibilities and thus our pre-pack was both smooth and efficient. We felt very happy with the level of service we received and would recommend a partial pack to anyone using GG. Well worth it! Overall we were super impressed by the whole moving experience and the day before and move-day were MUCH less stressful than expected because of Gentle Giant.
Great experience. Showed up on time. Polite , quick and efficient
When I spoke to Carolyn Sullivan @ Gentle Giant, I was impressed by her professionalism and the fact that Gentle Giant would take the project on. My inherited 1960s pull-out couch – very heavy, very bulky – was a wreck. Carolyn made arrangements, on my terms, to have it picked up and taken to the town transfer station. She clearly outlined the terms.
Very high marks for the two men who came to do the work, incredible, the best, loved them. They didn’t balk at the job; they were personable, efficient and conveyed a sense of confidence. When they came out of the house soon after they got here, having easily maneuvered the couch outside, you could have knocked me over with a feather. They shrugged it off as no big deal, but it was a huge deal to me. I never thought I’d get rid of it. I was thankful too that they were willing to take it on their own to the town transfer station, where I had notified the workers it was coming.
Whitney Miller did a lovely follow-up, including pictures.
The whole experience was impressive, and I’ll share my high regard for your company with others and recommend you highly.
The actual movers were FANTASTIC. They were so helpful and patient. Ive never had better movers. However, your corporate staff was horrendous to deal with I almost had to cancel the move. The initial man I spoke with, Andrew Hashway, did not get the details of my move or even the date correct. I emailed him back and forth almost 10 times and spoke with him on the phone, and had another associate not contacted me to confirm the date I never would have known it was scheduled incorrectly. The man who confirmed details and dates with me was rude and equally as unhelpful. His name was Dominic Genarro. He essentially changed my entire timeframe that was originally given to me, did not change my pickup location when I had to change that, etc.
The crew was great! Very professional, helpful ,friendly and fast. I was very happy with them
Everyone was very helpful, and took good care with our stuff. A few things were hard to move in but they figured it all out.
The staff is always courteous, professional and accommodating. They are wonderful with my clients and are cautious with their belongings.
l wish they were a little bit more efficient, if they go back to the truck take something, when they are coming into the project bring something with them. The rate is per hour.
If the traffic says 15 mins GG to stop why are we charged 1 hr?
As both ASP, and ASID I’m don’t think I’m getting my discount(s). The rates seem to go up each time.
The moving crew was very friendly and willing to do anything I asked. They were helpful taking things apart and made sure that they put things back together before they left. The whole move went very well!
Have you moved with Gentle Giant? Let us know how we did by leaving a review.